AVAILABILITY SERVICESWORKPLACE RECOVERY CEnTRE

Physical Features

RecoveryArea–12,000 sq ft

CER/WorkplaceRatings–Protected

CER/FlexArea–1,569 sq ft

MaxPositions–250

PositionsShared–250

PositionsDedicated–nA

SharedDealing–nA

SharedSuites–5

ConferenceRooms–1

MeetingRooms–1

CrisisManagementSuite–nA

PostRooms–nA

ShowerRooms–1

UPS–Yes

Generator–Yes

RestArea/TeaPoints–2

Storage–Yes

Parking–53.

SunGard’s Flexible Workplace Recovery estate provides you with the largest network of secure recovery locations that are convenient and seamlessly connected to ensure your recovery is easier, faster and sustainable.

UK Wide Workplace Recovery Specification

BS25999Part2certified– Resilient business operations across every Workplace Recovery centre.

SingleResilientNationalSecuritySystem– Ideal for nationwide recovery needs, one system for easy, rapid admin:

Governmentagencyintelligencefeeds– Every location aware of latest national and local threats

Mannedsecurity– Counter surveillance, first aid and conflict management trained staff

SmartautomatedCCTV– Perimeter and internal: automated detection and alerts with keyboard and monitor zoom. Compliant with Home Office and police evidentiary recording standard

Physicalaccesscontrols– Preventing opportunistic intrusion

Centralisedcontrolandadministration– Rapid and easy customer configuration and tailoring.

Standardised,premier,enterpriselevelrecoveryinfrastructure– Rapid, reliable, easier recovery and rollback:

PCbuild– Reduces recovery complexity.

Telephony– Inbound and outbound calls, RTO from 10 mins:

– Centralisedswitch– Recovery from any location

– Localswitch– Permits greater control and tailoring of service

– Localswitchcontrol– Enables greater security and tailoring for customers

– TDMandIPTtelephonysystems– Recover both types for your usual functionality

– Freeseating/AutomatedCallDistribution– Sit anywhere, secure call distribution even for multiple shift workers.

Stockport

Dundee

Coventry

Milton Keynes

Bristol

Poole

Elland

Livingston

Warrington

Leicester

Stockport

STOCKPORT WORKPLACE RECOVERY CEnTRE

United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk

©2010SunGardAvailabilityServices(UK)LimitedSunGardandtheSunGardlogoaretrademarksorregisteredtrademarksofSunGardDataSystemsInc.oritssubsidiariesintheUSandothercountries.Allothertradenamesaretrademarksorregisteredtrademarksoftheirrespectiveholders.

Recovery Connectivity

SunGardNationalNetwork– Dedicated recovery network linking all sites and data centres.

DualDiverse1GbMPLSnetwork– Greater resilience, two separate links, ducts, switches and providers

StandardisedLAN10/100Mbtothedesk– Standard offering suitable for most office environments

OptionalLANEnhancement1Gbtothedesk– Enhanced performance for bandwidth hungry applications

Rollback– Mitigates wide area events –recover to the next available centre.

LONDON

Theale

Borehamwood

LTCONDON

CityRecovery Campus

Leatherhead

Crawley

South BankRecovery Campus

DocklandsRecovery Campus

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