Social Media Listeningl’ascolto strategico per migliorare i processi

di business

Highershigts on Flickr

Le conversazioni del vostro brand sui social sono email per voi, con in cc: il mondo intero

- Gianluca Diegoli

Respect that your customers and employees

have power. Once you accept this as true,you can begin to have a real, more

equal relationship with them

- Charlene Li

“An organization that has put in place the strategies, technologies and processes to systematically engage all the individuals of its ecosystem (employees, customers, partners, suppliers) to

maximize the co-created value”- Emanuele Quintarelli

Stefano Besana Social Business Senior Consultant

OpenKnowledge srl

www.sociallearning.it

in/stefanobesana

stefanobesana