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Vacancy Information Pack Position: Quality Improvement and Clinical Governance Facilitator Please apply using a Hospice Application Form (included in this pack) SALARY: Band 6, £28,464 to £38,121 per annum, pro-rata to hours worked HOURS: 18 hours per week, working flexible hours over 3 days CLOSING DATE: Friday 7 th June 2019 at 12pm INTERVIEW DATE: Monday 17th June 2019 This post requires the post holder to have a criminal records check at Basic level. An application will be made to Disclosure Scotland and deemed satisfactory before they can begin in post. A joint application will be made which the Hospice will pay for.

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Page 1: ST. COLUMBA’S HOSPICE  · Web viewTo support the development of standard ... Represent/deputise at local and national ... Experience in using software packages including Microsoft

Vacancy Information Pack

Position: Quality Improvement and Clinical Governance Facilitator

Please apply using a Hospice Application Form (included in this pack)

SALARY: Band 6, £28,464 to £38,121 per annum, pro-rata to hours worked

HOURS: 18 hours per week, working flexible hours over 3 days

CLOSING DATE: Friday 7th June 2019 at 12pm 

INTERVIEW DATE: Monday 17th June 2019

This post requires the post holder to have a criminal records check at Basic level. An application will be made to Disclosure Scotland and deemed satisfactory before they can begin in post. A joint application will be made which the Hospice will pay for.

We want to ensure that as much of our resources as possible go towards supporting people with a terminal illness and therefore we do not normally contact unsuccessful applicants individually. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion. However, we would encourage you to apply for other suitable roles. Thank you for your interest in this vacancy and in working for St. Columba’s Hospice

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Dear Job Applicant

Appointment of Quality Improvement and Clinical Governance Facilitator

Thank you for your enquiry about the above post. I enclose:

further particulars about the post and the Hospice, which may be of help to you;

details of the principal terms and conditions of service; an application form; and an equal opportunities monitoring form.

If you wish to apply would you please complete both the application form and the monitoring form and return them by the closing date indicated in the information enclosed.

The Hospice treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the Hospice's Job Applicant Privacy Notice, a copy of which can be viewed on the Hospice website www.stcolumbashospice.org.uk.

Yours sincerely

Nick Dey

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HR Manager

VACANCYThe St. Columba's Hospice in-patient unit treats over 450 patients and cares for their families every year, free at the point

of need. We have an exceptional clinical environment and are committed to delivering the highest quality care to patients and support to their families. Our patients face a range of conditions, including cancer, respiratory disease, heart failure and MND. We currently have a part-time vacancy to join our team:

Quality Improvement and Clinical Governance FacilitatorBand 6 £28,464 to £38,121 per annum, pro-rata to hours worked + Pension. Part-time 18 hours per week - working flexible hours over 3 days.Do you have a keen eye for detail, a passion for improvement and want to join a team that want to make a positive impact?

We’re looking for an approachable, enthusiastic and committed facilitator to join our clinical governance team. In this new, varied and exciting role you’ll be instrumental in providing support to our highly motivated and innovative multi-disciplinary teams providing high quality care in both community and inpatient settings.

St. Columba’s Hospice, a modern Specialist Palliative Care Unit, provides inpatient facilities for 30 patients, and has a team of Community based Palliative Care Nurse Specialists, a Day Therapies Service, a team of Allied Health Professionals, an outpatient facility, Supportive Care Service and an Education and Research Centre.             

You will play a key role in developing new projects and initiatives that positively impact on the care that we deliver throughout all clinical services in supporting safe, effective and person centred practices. We are approaching the end of our ambitious 5 year strategy and you would join us at an exciting time in our development as we look towards further developing our services within our next strategy.

You’ll need an appreciation and understanding of working in a busy environment and will be responsible for implementing and maintaining well-organised systems to deliver a varied range of project objectives on time.  You’ll possess excellent communication skills, be a great team player, ability to work independently, have excellent interpersonal skills, and be able to work under pressure. The post is part-time working over 3 days.

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The work of the clinical governance team is critical to ensuring high quality, safe and effective care for our patients, so we’re looking for an exceptional individual to join our team.  Does this sound like you?

For an informal discussion about the post please call Vicky Hill, Clinical Governance and Administration Manager, on 0131 551 1381.

For an application form and job description, visit our website at www.stcolumbashospice.org.uk Alternatively call 0131 551 7722 or by email [email protected]

Closing date: Friday 7th June 2019 at 12pm

Interviews will be held on: Monday 17th June 2019

Scottish Charity No SC003634

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ST. COLUMBA’S HOSPICEJOB DESCRIPTION

1. JOB IDENTIFICATION Job Title: Quality Improvement and Clinical Governance Facilitator

Responsible to: Clinical Services Director

Department(s): Clinical Governance and Administration Team

No of Job Holders: 1

Post hours: 18 hours

Last Update: May 2019

2. JOB PURPOSETo support the Clinical Governance and Administration Manager :

to implement the Hospice Clinical Governance work programme to monitor compliance with clinical standards and promote and implement evidence

based practice to implement the Quality Improvement Programme supporting the delivery of safe

and effective patient care to support clinical risk management and reporting and promote the Scottish Patient

Safety Programme to develop Electronic Patient Records (Crosscare) within a Clinical Governance remit to produce clinical activity statistics and data management in conjunction with Clinical

Administration staff and Data Analyst to develop the annual Quality Assessment Framework development for submission to

Healthcare Improvement Scotland

3. DIMENSIONS

To support the development and implementation of appropriate quality and

effectiveness systems to enable the Hospice to deliver evidence based, safe care

and high quality services

To support the development and delivery of clinical governance plans, strategy and

policy

To support the implementation of health care governance, policies and guidance in

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relation to quality and effectiveness

To contribute to the implementation of integrated quality and risk systems

To support, participate in and coordinate a programme of clinical audit and effectiveness activity

4. ORGANISATIONAL POSITION

• Cl

vices Clinical Services Director

5. ROLE OF DEPARTMENT

Embedding a culture of Clinical Governance, Clinical Effectiveness and Quality

Improvement within the Hospice

To support the development of clinical governance plans, strategy and policy

To direct, advise and support clinical teams and services across the Hospice to

prioritise and implement the quality, effectiveness and clinical governance agenda

To report on the Hospice Clinical Governance Work Plan to the Clinical Governance

Group

To support the development and implementation of appropriate quality and

effectiveness systems to enable the Hospice to deliver evidence based, safe care

Clinical Services Director

Clinical Governance and Administration Manager

Senior Clinical Administrator

Clinical Administrators

Clinical Administration Assistant- IPU

Clinical Administration Volunteers

Quality Improvement and Clinical Governance

Facilitator

Clinical Governance Volunteers

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and high quality services

To support the implementation of health care governance, guidance and policies in

relation to quality and effectiveness

To support teams across the Hospice to prioritise and implement quality, risk and

effectiveness systems

To promote patient safety and contribute to the implementation of integrated quality

and risk systems

To monitor progress in relation to agreed national and local performance targets

To report progress and statistical information on quality and effectiveness issues within

the Hospice to the Clinical Governance Committee

To contribute to the wider clinical governance agenda through attendance at external

local and national groups

To support audit and development of clinical governance aspects of Electronic Patient

Records System

To support the organisation with systems and processes for information governance,

data protection and the management of patient records

To coordinate, participate in, assist and monitor a programme of clinical audit, clinical

effectiveness and quality improvement activities

To implement, deliver and review the Hospice Participation Strategy

6. KEY RESULT AREASClinical

1. To support the development of systems for the implementation of quality improvement

within the clinical departments

2. To develop and maintain accurate and consistent documentation to support clinical

governance systems. (e.g. log for safety / drug alerts from NHS Scotland, Audit and

Effectiveness Toolkit) whilst working within current policies and guidelines (e.g. St

Columba’s Hospice Brand Guidelines etc.)

3. To participate in the development of clinical governance plans, strategy and policies

4. To promote and facilitate quality improvement activity, clinical effectiveness and audit

as an integral part of clinical practice within the Hospice

5. To support the implementing and monitoring compliance with national and local clinical

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standards and guidelines

6. To monitor compliance with national clinical standards and guidelines as directed by

the Clinical Governance and Administration Manager

7. To participate in Hospice governance groups ensuring the principles of clinical

effectiveness, quality improvement and participation are embedded throughout

8. To adopt a variety of approaches to seek views of patients and families participation

9. To support the Clinical Governance and Administration Manager with the analysis of

clinical activity data and in the production of reports within the Hospice (e.g. Medicine

Incident Group, Clinical Governance Group, Clinical Risk Group, reports on behalf of

individual projects and working groups etc.) and out with the Hospice (e.g. Hospice

UK, Quality Assessment Framework etc.)

10.To support the Clinical Governance and Administration Manager to collate, quality

assure and report clinical activity data as required, maximising data extraction

(supported by the Clinical Administration Team and Data analyst) and quality from

electronic systems including Crosscare

11.To support the work of the clinical risk group, coordinating clinical risk assessments,

clinical risk register, reporting to risk management committee and develop electronic

processes

12.To support the development, monitoring, collate and report accidents and incidents

including medication related errors

13.To support the Clinical Governance and Administration Manager with the management

of Alerts

14.To support and coordinate the development, ongoing review and distribution of

Hospice clinical policies, standards and guidelines developing systems to ensure

implementation and monitor compliance in line with legislation, national directives and

hospice strategy

15.To work with Clinical Governance and Administration Manager and clinical teams to

monitor compliance with Hospice clinical policies, standards and guidelines

16.To support the development of standard operational procedures in line with legislation,

national directives and hospice strategy.

17.To lead the Quality Improvement Action Plan (including clinical audit, quality

improvement and clinical effectiveness programme) which is integral to clinical

practice, in line with hospice, regional and national priorities under guidance from the

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Clinical Governance and Administration Manager

18.To promote systems which support participation and feedback to facilitate service

change and improvement

19.To provide clinical governance representation on the Hospice Health and Safety

committee, including reporting of any actions taken in response to issued MHRA

medical device alerts and Healthcare Improvement Scotland notifications

Technical

1. The ability to input, extract, interpret and present complex data and information

2. To design robust quality improvement projects and ensure effective coordination of

activities and outcomes

3. To ensure that all projects comply with local and national policy

4. To compile reports on projects that communicate results and recommendations to

appropriate staff to enable them to make evidence based decisions

5. Design and disseminate information on quality improvement and clinical governance

to promote awareness throughout all hospice services

6. To act as administrator to identified IT systems supporting their development

Managerial

1. To support the Clinical Governance and Administration Manager with the preparation,

maintenance and submission of the annual quality assessment framework and the

annual return to Healthcare Improvement Scotland

2. To lead the Quality Improvement Plan (including clinical audit and effectiveness

programmes and systems) with guidance from the Clinical Governance and

Administration Manager

3. To provide technical and clinical support to the Clinical Governance and

Administration Manager and clinical staff with clinical effectiveness projects,

programmes and systems

4. To assist the Clinical Governance and Administration Manager with policy

governance procedures including administration of the ratification process, archiving

and reviews

5. To provide data for reports as required for external agencies such as Healthcare

Improvement Scotland, NHS Lothian, ISD etc

6. To attend/deputize at local and national group meetings when required

7. To provide data for reports for Hospice Board of Directors, Clinical Governance

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Committee, Management team and clinical departments as directed by the clinical

governance and administration manager

8. To supervise team members and volunteers working within the department

9. To appraise junior members of the team as directed by the Clinical Governance and

Administration Manager

10.To support the work of volunteers by supporting the planning of their work, providing

advice, guidance, supervision and information to help them in their roles, actively

involving them in team activities and ensuring that organisational standards and

policies are maintained

Staff Supervision

1. To support clinical staff in management of data including the analysis, interpretation

and presentation of findings

2. To support clinical staff and students (if required) who are undertaking audit or quality

improvement projects

3. To recruit, supervise and support volunteers for Quality Improvement and

Participation

4. To support the team and provide advice to hospice staff across all areas of the

organisation to evaluate and improve practice

5. To use motivation, sensitivity and diplomacy to influence change and engagement in

improvement

Educational

1. To support the provision of learning and development opportunities for staff,

students and volunteers on clinical governance and audit

2. To ensure through continuing professional development that high quality

clinical practice is maintained and developed using an evidence based

approach

3. To be proactive in identifying and addressing own personal education and

development needs

4. To provide educational sessions as required in areas of Clinical Governance,

Quality Improvement and Participation.

Professional

1. To attend education courses and study days to be aware of developments in own

specialty and in the wider clinical governance discipline

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2. Development of reports working within the St Columba’s Hospice brand guidelines

3. To attend/deputise at the Scottish Palliative Care audit support group meetings

4. To liaise with local and national institutions to maintain currency of knowledge

base (e.g. Healthcare Improvement Scotland, NHS QIS, NICE, SIGN, SPPC).

5. To communicate and liaise with clinical governance colleagues in other Hospices

and NHS Lothian

6. To support continuous Improvement through all hospice clinical services and

projects

Other

This job description does not contain an exhaustive list of duties, and the post holder may be required to undertake other duties that are within the post holder's skills and abilities whenever reasonably instructed. The job description will be reviewed from time to time in order to adapt and develop the role according to service needs and Hospice policies. 

7a. EQUIPMENT AND MACHINERY1. Frequent use of office equipment

2. Occasional use of laptop, Smartboard projector, flip-chart etc for teaching and

facilitation of working groups

7b. SYSTEMS

1. Microsoft Office Applications

2. Microsoft Access Databases

3. Electronic Patient Records

4. StaffCare

5. Diary System for managing workload

6. Internet

7. E Library/Knowledge Network

8. Manual and electronic recording systems

9. HIS electronic reporting system (e-forms)

10.Clinical records out with Electronic Patient system

11.Accident and incident reporting system

12.Electronic payslips

13.Outlook diaries

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8. ASSIGNMENT AND REVIEW OF WORKThe post holder reports directly to the Clinical Governance and Administration Manager but acts independently in terms of managing own day to day workload priorities

Manages workload in conjunction with Clinical Governance and Administration Manager, in order to meet specific service needs and priorities

Responsible to the Clinical Governance and Administration Manager for guidance and management, work review, objective setting, formal appraisal of performance and meets regularly with line manager

Anticipates and responds appropriately to problems/needs of service delivery and takes steps to resolve them, involving appropriate colleagues when necessaryWorks collaboratively within the multi-professional team to support the hospice clinical governance work programme

Allocates and supervises daily workload of the volunteer team

Meets regularly with other team members, attends staff and similar meetings

9. DECISIONS AND JUDGEMENTS

Must prioritise and plan tasks within own work area to meet strict deadlines throughout the

year and work to achieve key objectives guided by Clinical Governance and Administration

Manager and Hospice clinical governance work programme

Uses flexible and innovative approach to problem solving and decision making in order to

prioritise own workload

Professionally expected to make decisions taking into account guidance from the NHS QIS

(HIS) standards for clinical governance and risk management, specialist Guidelines and

Protocols and Hospice Policies and Procedures and to seek guidance from senior colleagues

when necessary

Professionally expected to use specialist skills, knowledge and expertise to provide support to

colleagues

o Exercises discretion in handling of confidential and sensitive clinical information, particularly in relation to incidents and data management

o Follows policy relating to Information Governance regarding informationand Caldicott principles

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10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOBBecoming familiar with the concepts of clinical governance and quality improvement, together

with associated techniques and terminology

Supporting the integration and embedding the clinical governance systems, processes and

functions in all areas of the hospice, ensuring that there are demonstrable improvements in

the quality of patient care

Collation and analysis of complex data, whilst accommodating interruptions

The need to depend on other colleagues to provide sufficient and accurate data input into

clinical systems in order to meet monthly reporting deadlines

Priortising the demands of an ever changing workload and balancing the clinical

effectiveness and governance roles, each of which in themselves, present complex project

management challenges

Being sufficiently influential on the behaviour of others over whom the post holder has no

responsibility and for those for whom the post holder has no formal authority to achieve and

embed the highest possible standards of clinical governance

Challenging traditional practices within the clinical areas and supporting clinical staff through

change management experiences

Keeping abreast of all current national guidance, legislation and changing priorities

within clinical governance and palliative care.

Ensuring an appropriate and effective level of consultation on a wide range of quality improvement initiativesSeeking engagement across the organisation on new quality initiativesUnderstanding complex organisational structures and ensuring departmental support for quality systems.

11. COMMUNICATIONS AND RELATIONSHIPS

Ability to communicate effectively and to create an environment for debate and discussions in

order to support Clinical staff with facilitating change

Ability to present complex sensitive data, with its analysis and interpretation in an accessible

format (e.g. poster presentations, delivering results to clinical groups)

Works autonomously but also as part of project teams

Service Users and General Public

Minimal contact (both face to face and via telephone) with patients, carers, members

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of the public and visitors to the hospice teams requiring courtesy, understanding, tact,

confidentiality and good customer service skills

Provides opportunities for participation and influence in developing future hospice

services

Internal

Liaise routinely with all clinical teams of all disciplines and at all levels within the

organisation at meetings and via telephone, email and face to face appointments to

support clinical governance agenda

Act as a resource on clinical governance, evidence-based practice and quality

improvement

Work to overcome barriers to audit (e.g. Encouraging and empowering staff to

undertake audit projects, supporting the process and providing education and

guidance)

Collaborate with the Clinical Governance and Administration Manager and wider

MDT regarding the quality, effectiveness and governance agenda

Provide advice and support with the collation, analysis and interpretation of clinical

audit data and clinical statistics as required

Liaise with the Practice development team regarding practice development,

evidence-based practice and training needs identified from Feedback, complaints

investigations and clinical audit activity

Work in close collaboration with the Practice development Team, IT support and

clinical teams to support the maintenance and development of the Electronic Patient

Records

External Agencies

Collaborate with other clinical governance staff within the area of palliative care to

promote and develop clinical services

Liaise with HIS, SIGN, NICE etc to obtain evidence based clinical standards and

guidelines as directed by the Clinical Governance and Administration Manager

Represent/deputise at local and national Crosscare User Groups meetings as required

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12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Prolonged use of DSE and other IT equipment

Occasional traveling to external meetings across Scotland

Mental Prolonged periods of concentration with detailed tasks and possible frequent

interruptions Analytical demands when working with complex issues Managing competing workload priorities and time constraints to meet the

demands of the service and associated deadlines Working on several projects simultaneously Ability to manage the increased time pressures during deadline periods. Forward planning/co-ordination of a range of activities Facilitating meetings requires high level of concentration, communication

skills and negotiation skills

Emotional Exposed to confidential, sensitive and distressing information which is

contained within the legal documents and patient records Contact with palliative care patients, carers and bereaved relatives Motivating, enthusing and persuading staff (including senior staff) to contribute

to promoting ownership of the clinical governance agenda Ability to manage relationships with colleagues who may see their priorities as

more important Facilitating professional guidance which is not always readily accepted Acknowledging that participating in the area of clinical governance/ quality

improvement may be seen as a task rather than an essential component of care and as such having to constantly to motivate, enthuse and persuade staff to contribute to promoting the ownership of the clinical governance agenda.

Environmental Prolonged sitting at a computer terminal

13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB Educated to Degree Level in a health or science field or equivalent

Hold a professional healthcare qualification (e.g. Nursing, Physiotherapy,

Occupational Therapy etc.) or equivalent experience in a health related area

Experience of working in a healthcare environment with an understanding of the

need for quality patient care

An understanding of recent changes in the NHS and palliative care, particularly

in quality improvement and the Scottish Patient Safety Programme

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Knowledge and understanding of medical terminology

Facilitation, influencing and negotiation skills

Ability to interact positively with people at all levels with good communication

skills

Excellent Organisational and planning skills

Ability to work independently, flexibly and on own initiative

Ability to manage and prioritise a complex workload, making decisions and using

organisational, planning and time management skills to meet required deadlines

Uses initiative and creativity to solve problems and identify opportunities

Ability to pay attention to detail

Knowledge and experience of IT systems including Word, Excel, PowerPoint

Attention to detail and ability to devise and accurately follow audit protocols

Ability to concentrate for long periods of time

Ability to extract, analyse and interpret complex data, support the production of

reports, present results and publish reports

General understanding of statistics

Knowledge and experience of change management, quality improvement tools

and techniques or equivalent experience

Experience of supporting clinical projects

General understanding of clinical risk management and health & safety

Ability to work within a multidisciplinary team

Ability to work closely with volunteers and to recognise their contribution

Well-developed computer and IT skills

Well-developed numeracy skills

Proven ability to co-ordinate projects or contribute to its development

Ability to manage a portfolio of projects

Excellent organisational and interpersonal skills

Ability to communicate effectively

Time management skills

Ability to work under own initiative and with flexibility

Ability to influence and motivate

14. JOB EVALUATION OUTCOME

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Band: 6

Approved On: 01 May 2019

PERSON SPECIFICATION

POST: Quality Improvement and Clinical Governance Facilitator

BAND: 6

CRITERIA  ESSENTIAL DESIRABLEEducation and Qualifications

Educated to degree level in a health related area

Quality Improvement qualifications

Knowledge and Experience

Minimum 2 years health related experience

Experience of researching and analysing information

Working with a wide range of healthcare professionals.

Experience in using software packages including Microsoft word, Excel, Publisher and databases. 

Knowledge of quality improvement methodologies and patient safety.

Experience of electronic patient records

Experience of supporting teams with Improvement Methodology

Skills and abilities

Good organisation and prioritising skills including an ability to work on several tasks at once

Ability to communicate sometimes complex information effectively and accurately using the appropriate communication tools.

Ability to work autonomously with minimum supervision

Good interpersonal skills

Excellent persuasive, influencing and negotiation skills

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Accuracy and attention to detail

Skills/experience in project planning

Research skills, using internet and a range of specialist databases

Ability to solve problems and deal with queries

Excellent time management skills

Ability to develop strong working relationships across multi-disciplinary teams

Ability to support teams with improvement and change

Personal Qualities

Friendly manner with good, appropriate interaction evident

Motivated to achieve results

Positive attitude to change

Appreciates the values and benefits of team working

Organised and adaptable

Enthusiastic

 

 

CONDITIONS OF SERVICE

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TITLE: Quality Improvement and Clinical Governance Facilitator

REPORTING TO: Clinical Services Director

LOCATION: 15 Boswall Road, Edinburgh, EH5 3RW

JOB STATUS: Permanent

BAND/SALARY: Band 6, £28,464 to £38,121 per annum, pro-rata to hours worked

HOURS: Part-time, 18 hours per week, working flexible hours over 3 days

PENSION: We offer a generous Hospice Pension. The amount that Hospice will pay will depend on your age, as shown in the table below.

Hospice Pension SchemeAge Your contribution Hospice Total contribution

16-29 3% 6% 9%30-39 4% 8% 12%40-49 5% 11% 16%50-59 6% 14% 20%60-69 7% 17% 24%70-74 8% 20% 28%

Alternatively, current members of NHS Superannuation Scheme may request to continue membership during Hospice employment – contribution rates may vary as set by NHS.

NOTICE PERIOD: 8 weeks

PAYMENT OF SALARY: The successful candidate’s salary will be paid monthly direct into his/her bank/building society account and he/she will be required to open an account if such facility is not currently in operation

PAID ANNUAL LEAVE: 27 days per annum on commencement29 days per annum after 5 years’ service33 days per annum after 10 years’ service

PUBLIC HOLIDAYS: 8 days per annum

Part-time staff will receive a pro-rata entitlement for annual leave and public holidays combined. Reckonable Hospice and NHS service may be credited for annual leave purposes.

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SMOKING POLICY: There is a ban on staff smoking in Hospice premises

PRE-EMPLOYMENT CHECKS: Employment is subject to satisfactory pre-employment checks including; criminal records check, satisfactory Occupational Health assessment, Identity check, employment history check, verification of qualifications & professional registration check, right to work check and receipt of satisfactory references covering the past 3 years as a minimum

St. Columba’s Hospice – a Charity registered in Scotland

The Hospice is an independent Charity and not a part of the National Health Service (NHS).  NHS terms and conditions of employment do not apply to Hospice staff. The Hospice provides staff with a competitive range of benefits in addition to pay, including a contributory pension, a generous paid annual leave allowance, continued training and development via our own education & research unit, subsidised meals, childcare vouchers, cycle to work scheme, and many other flexible working benefits.  Please ask if you would like more details.

The summary of conditions above is for information purposes only and may be subject to variation. They do not form the basis of a legal employment contract.

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St. Columba’s Hospice

HOW TO MAKE YOUR APPLICATION

Thank you for expressing an interest in the post of Quality Improvement and Clinical Governance Facilitator. Please find enclosed information relating to this post and application details.

Please include the following documentation with your application:

Your completed, signed original Hospice Application Form

You may also enclose an up to date Curriculum Vitae if you wish. Once completed your application and any documentation should be submitted either:

By email to: [email protected] or by post to:

Admin OfficeSt. Columba’s Hospice15 Boswall RoadEDINBURGHEH5 3RW

If applying by post, please quote the job title of the post you are applying for on the outside of the envelope, as well as at the top of your application form e.g:

“Quality Improvement and Clinical GovernanceFacilitator”

Please ensure that the correct postage is applied to the application envelope (eg ‘Large letter’ stamps if appropriate), failure to do this may result in your application being returned to you undelivered by Royal Mail.

The closing date for receipt of your application is: Friday 7 th June 2019 at 12pm

Interviews will be held on: Monday 17 th June 2019

We want to ensure that as much of our resources as possible go towards supporting people with a terminal illness and therefore we do not normally contact unsuccessful applicants individually. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion. However, we would encourage you to apply for other suitable roles.

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Thank you for your interest in this post and we look forward to receiving your application.

Application Form for Employment

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CONFIDENTIAL APPLICATION FORM FOR EMPLOYMENT

1. PERSONALSURNAME FIRST

NAME(S)TITLE (Dr/Mr/Ms etc.)

PERMANENT ADDRESS

POSTCODE WORK TELEPHONE EMAILHOME TELEPHONE BLEEP/

PAGERMOBILE TEL.

UK NATIONAL INSURANCE NO.

DO YOU HAVE A VALID/ FULL UK DRIVING LICENCE?

YES

NO

Are there any restrictions on your right to work in the UK? YES NO

If yes, please state restrictions and the expiry date of any permissions:

2. EDUCATION & PROFESSIONAL QUALIFICATIONS

PLACE OF STUDY SUBJECT / QUALIFICATION RESULT / GRADE DATE OBTAINED(mm/yyyy)

Position applied for:

Quality Improvement and Clinical GovernanceFacilitator

Please type in black text (or hand write in black ink)

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NB: It is the Hospice's policy to verify the qualifications of all successful job applicants.3. TRAINING COURSES ATTENDED (any relevant training, or work related skills (for example specialist or technical, I.T., languages, shorthand, etc.)TRAINING PROVIDER COURSE TITLE/ SUBJECT DURATION DATE COMPLETED

(mm/yyyy)

4. REGISTRATION OR MEMBERSHIP OF GOVERNING / REGULATORY BODIES

BODY (e.g. GMC, NMC, HCPC etc.)

REGISTRATION TYPE/ STATUS

REGISTRATION/

PIN NUMBEREXPIRY/

RENEWAL DATE

Are you currently subject to any investigations or fitness to practise proceedings by a licensing or regulatory body in the UK or any other country?

YES NO

If YES, please provide details with your application

Have you been removed from the register or have conditions been made on yourregistration by a fitness to practise committee or the licensing or regulatory bodyin the UK or in any other country?

YES NO

If YES, please provide details with your application

5. OTHER MEMBERSHIP OF MEDICAL DEFENCE UNION/ PROFESSIONAL BODY OR ASSOCIATION

MEDICAL DEFENCE UNION

MEMBERSHIP GRADE MEMBERSHIP NUMBER/ STATUS

DATE OF ENTRY

OTHER PROFEESIONAL BODY/ASSOCIATION

MEMBERSHIP GRADE MEMBERSHIP NUMBER/ STATUS

DATE OF ENTRY

6. PRESENT OR MOST RECENT EMPLOYMENT

EMPLOYER NAME & ADDRESS

JOB TITLE START DATE (mm/yyyy)

END DATE(if applicable) WEEKLY

HOURS

SALARY/GRADE

NOTICE PERIOD

BRIEF DESCRIPTION OF YOUR DUTIES AND RESPONSIBILITIES REASON FOR LEAVING/ SEEKING CHANGE

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7. PREVIOUS/OTHER EMPLOYMENT HISTORY (Please start with most recent. Continue on separate sheet if necessary)

COMPANY/ ORGANISATION POST HELD AND RESPONSIBILITIES/ DUTIES

DATE FROM

DATE TO

REASON FOR LEAVING

8. SUPPORTING STATEMENTPlease provide your reasons for applying for this position and additional information that shows how you match the person specification. For example, details of your achievements, relevant skills, knowledge, experience, voluntary activities, positions of responsibility, as well as research, publications, clinical care, clinical audit (if applicable), awards and language skills. Please include your reasons for applying and take the opportunity to highlight your particular talents and strengths, (what you feel you can personally offer - what is unique to you - what sets you apart from your peers). If you believe you have the necessary experience and skills – make sure you tell us!

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please continue on a separate sheet if necessary

9. REFERENCESPlease give the details of three referees who have consented to be approached and are qualified to comment on your ability and experience and, as a minimum, cover a period of three years employment and/or training history, where this is possible (one should be your current or most recent employer, or if this is an application for your first job, your school teacher or higher or further education lecturer). Please note that we will only contact your referees if we decide to make you an offer of employment and we will inform you at that time that we are doing so. 1st Referee 2nd Referee 3rd RefereeNamePositionOrganisationAddress

PostcodeTelephoneEmail

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10. REHABILITATION OF OFFENDERS ACT 1974 (EXCEPTIONS ORDER 1975)In September 2015 the Scottish Government made changes about what conviction information needs to be disclosed. Some offences must always be disclosed, some offences do not need to be disclosed and some offences must be disclosed in specified circumstances. The rules are complicated, so it is important you read the guidance below as part of making your application.

St. Columba’s Hospice is exempt from the 1974 Rehabilitation of Offenders Act (Exclusions & Exceptions) (Scotland) Order 2003. As part of any offer of employment candidates will be subject to one of the following: For posts in ‘regulated work’ – Protection of Vulnerable Groups (PVG) Scheme membership For all other posts - a Police Act check criminal conviction record check at Basic or Standard level

For more information on which category this post falls under please refer to the job pack, job description or person specification. For more information on the rules visit: https://www.mygov.scot/convictions-higher-disclosures/?via=http://www.disclosurescotland.co.uk/SummaryoftheChanges.htm For more information on offences which must always be disclosed: https://www.mygov.scot/disclosure-types/?via=http://www.disclosurescotland.co.uk/documents/HigherLevelDisclsoure--revisedAlwaysDiscloseList--8February2016.pdf For more information on offences which are to be disclosed subject to rules: https://www.mygov.scot/disclosure-types/?via=http://www.disclosurescotland.co.uk/documents/HigherLevelDisclosure--revisedRulesList--8February2016.pdf

Candidates are therefore required to disclose any unspent cautions or convictions and any spent convictions for offences included in Schedule A1, ‘OFFENCES WHICH MUST ALWAYS BE DISCLOSED’ of the Rehabilitation of Offenders Act (Exclusions and Exceptions) (Scotland) Amendment Order 2015 No.2.  Candidates are not required to disclose spent convictions for offences included in Schedule B1, ‘OFFENCES WHICH ARE TO BE DISCLOSED SUBJECT TO RULES’ until such time as they are included in a higher level disclosure issued by Disclosure Scotland. In the event of employment, any failure to disclose any unspent convictions or spent convictions on the ‘OFFENCES WHICH MUST ALWAYS BE DISCLOSED’ list could result in dismissal or disciplinary action by the Hospice. Any information given will be completely confidential and will be considered only in relation to an application for a position to which the Order applies.

Do you have any current UNSPENT convictions, police cautions, reprimands or final warnings in the UK or in any other country? YES N

OIf YES, please provide details with your application

Do you have any current SPENT convictions, police cautions, reprimands or final warnings in the UK or in any other country for offences included in Schedule A1

YES NO

‘OFFENCES WHICH MUST ALWAYS BE DISCLOSED’ of the Rehabilitation of Offenders Act (Exclusions and Exceptions) (Scotland) Amendment Order No.2?If YES, please provide details with your application

Protecting Vulnerable Groups (PVG) SchemeAre you an existing member of the PVG Scheme? YES N

O

If YES, please state your full PVG Scheme membership number:

11. DATA PROTECTION

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Information from this application may be processed for purposes permitted under the General Data Protection Regulation. Individuals have, on written request, the right of access to personal data held about them.The Hospice will process the personal data that you have supplied on this application form in accordance with the terms of the Privacy Notice for Job Applicants which has been made available for you to download from the Hospice website at www.stcolumbashospice.org.uk The Hospice will only process your personal data where it has a lawful basis for such processing. 12. DECLARATION *Please read carefully before signing this declaration. I declare that the information I have given on this application form is, to the best of my knowledge, true and complete. I understand that if it is subsequently discovered any statement is false or misleading, or that I have withheld relevant information, my application may be disqualified or, if I have already been appointed, I may be dismissed.I hereby consent to the educational establishments, academic bodies, awarding bodies, professional bodies and/or organisations, employers and referees whose names and relevant contact details I have set out above, releasing to the Hospice such documents or information as may be necessary to enable the Hospice to carry out verification checks on all and any of my experience, qualifications and/ or memberships as set out on my application form for employment in order to ensure they are valid and correct as part of the Hospice’s pre-employment verification process, and for the purpose of assessing my suitability for employment. I acknowledge that I have been notified that the Hospice will process all information relating to my application for employment in accordance with the terms of the Privacy Notice for Job Applicants that has been made available to me.

SIGNED DATE

Please return your completed application form with any other attachments by the closing date:

By post: Administration Office, By email: [email protected] St. Columba’s Hospice, TEL: 0131 551 1381 15 Boswall Road, FAX: 0131 551 2771 EDINBURGH, EH5 3RW

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CONFIDENTIAL Equal Opportunities Monitoring FormIn accordance with its policy on equal opportunities in employment, the Hospice will provide equal opportunities to any employee or job applicant and will not discriminate either directly or indirectly because of race, sex, sexual orientation, transgender status, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity.

In order to assess how successful this policy is we have set up a system of monitoring all job applications. We would therefore be grateful if you would complete the questions on this form. We have asked for your name to enable us to monitor applications at shortlisting and appointment as well as application stage.

All information will be treated in confidence and will not be seen by staff directly involved in the appointment. The questionnaire will be detached from your application form, stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same regardless of whether or not they provide this information. Thank you for your assistance.

1. YOUR FULL NAME:

________________________________________________________

POST APPLIED FOR:

Quality Improvement and Clinical Governance Facilitator

2. GENDER IDENTITY

Gender at birth?FemaleMalePrefer not to say

Which of the following describes how you think of yourself?FemaleMalePrefer not to say

Gender reassignment: do you intend to, are you in the process of, or have you ever undergone the process of gender reassignment?

YesNoPrefer not to say

3. AGE

Please specify age (in years)

4. MARITAL STATUS

Married (opposite sex)Married (same sex)Civil partnerSingleOther

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5. ETHNIC ORIGIN

(Relates to a sense of identity/belonging on the basis of race/culture, not place of birth or citizenship.)I would describe myself as (choose ONE section from A to F, and then tick the appropriate box to

indicate your cultural background):

A. WhiteScottish

EnglishWelsh

Northern IrishIrish

BritishAny other White background- Please specify

B. Mixed Any mixed background

C. Asian, Asian Scottish or Asian BritishIndianPakistaniBangladeshiChineseOther Asian background - Please specify

D. Black, Black Scottish or Black BritishCaribbeanAfricanOther Black background - Please specify

E. Other ethnic backgroundAny other ethnic background - Please specify

I prefer not to answer this question

6. SEXUAL ORIENTATION

What is your sexual orientation?

Heterosexual/StraightGay ManGay woman/LesbianBisexualOther

I prefer not to say

7. Do you have any disabilities?

YesNo

This information is used only for monitoring purposes. If you believe you may be disabled and may need any reasonable adjustments to be made in the recruitment and selection process or as part of your employment, please discuss this with the recruiting manager.

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8. RELIGION AND BELIEF

No religion or beliefChurch of Scotland Roman Catholic Other Christian - Please specify BuddhistHindu JewishMuslim SikhOther religion - Please specify

I prefer not to answer this question

9. ADVERTISING

Where did you first hear about this vacancy?e.g. “on s1jobs.com website”

10. DATA PROTECTIONThe Hospice treats personal data collected for reviewing equality of opportunity in recruitment, selection and, if relevant, employment within the Hospice in accordance with its Data Protection Policy. Information about how your data is used and the basis for processing is provided in the Hospice’s Job Applicant Privacy Notice. Copies of both documents can be found on the Hospice website www.stcolumbashospice.org.uk

11. DECLARATIONI hereby give my consent to the Hospice processing the data supplied in this form for the purpose of equal opportunities monitoring in recruitment and selection, and if relevant, employment within the Hospice. I acknowledge that my application will be treated the same regardless of whether or not I complete this form. I understand that I may withdraw my consent to the processing of this data at any time by notifying the HR Manager.

Applicant’s signature: Date: _________________________________ _____________________________