spring e2 2016 newsletter.pdf

VOSB NEWS SPRING 2016 E2 MAY 2016 VOSB NEWS SPRING 2016 MAY 2016 Elected Officials Matt Pettibone Mayor 2020 Jill Roese Council 2020 Aaron Thomas Council 2020 Doug Burke Council 2017 Tom Ramsay Council 2017 Donna Schaffer Council 2017 Debbie Jones Council 2017 Contact Reminder • Contact Tyann Mowrey for Income Tax Questions • Contact Police Department via 983-9482 for non emergency calls • Call 911 for emergencies, which goes to Pickaway County Sheriff and they will dispatch proper first responders. SAVE THE DATE June 11th “GTKYND 2” Village park (See Reverse Side for details) VOSB NEWS Mayors Update I am very excited to show everyone some recent updates on the new playground equipment being installed in the village park, everyone is working very hard to get everything installed before the next big event, the second annual Get to know your neighbor day on June 11th. If you look closely you can even see our Village Administrator Joe Allen taking a afternoon nap on the top of the new slide :) Water Tower Repairs and Maintenance Beginning May 31 the Water tower is receiving some much needed and required maintenance. The tower will be drained, inspected, and resurfaced inside and out to protect the tower from corrosion and ensure overall water quality. The project will take 60 days from start to finish during this time we will be using the connection with Asheville's system to maintain system water pressure. No change in usage is required during this time. Scioto Estates Billing Change The last individual water meter readings by the village for Scioto Estates customers will be June 20th. Bills will be generated the week after and will be due on July 15th. Any delinquent accounts will be shut off and/or deposits that were collected by the village applied to your account before being closed. If the final payment is payed to the Village and your account is current and having a zero balance your deposit will be refunded. Refunds will be paid out in batches as they are confirmed by village council and CFO bi weekly. Trash will still be billed each month by the village and will be due on the same schedule as your current utility bill. Price will remain the same on trash. Billing Errors To all residents, I am fully aware of the billing issues everyone has experienced over the last several months, this has impacted a large portion of our residents including council members and some village employees. This is a result of several issues including repeated human error, limitations of the billing software, and a general lack of understanding by village employees and myself on how the billing system works. The first part of resolving the issue is understanding the problem and I feel this has been accomplished. I can report today that between Tyann, Iris and Joe they have made great strides in fixing the issues with the current system, we are scheduled to upgrade the billing software in August to eliminate most of the issues we have experienced. This along with the new meters and training will reduce errors, confusion, and the frustration everyone has dealt with. Myself and the Village staff would like to thank everyone for your patience during this transition any questions please contact the office staff or myself. Hope to see everyone on June 11th at the Village park Sincerely, Matt Pettibone Mayor

Upload: lamthien

Post on 01-Jan-2017

219 views

Category:

Documents

5 download

Report

Download

Embed Size (px):

TRANSCRIPT

VOSB NEWS SPRING 2016 E2 MAY 2016

VOSB NEWS SPRING 2016 MAY 2016

Elected Officials

Matt Pettibone Mayor 2020

Jill Roese Council 2020

Aaron Thomas Council 2020

Doug Burke Council 2017

Tom Ramsay Council 2017

Donna Schaffer Council 2017

Debbie Jones Council 2017

Contact Reminder

• Contact Tyann Mowrey for Income Tax Questions

• Contact Police Department via 983-9482 for non emergency calls

• Call 911 for emergencies, which goes to Pickaway County Sheriff and they will dispatch proper first responders.

SAVE THE DATE

June 11th “GTKYND 2” Village park

(See Reverse Side for details)

VOSB NEWS

Mayors Update I am very excited to show everyone some recent updates on the new playground equipment being installed in the village park, everyone is working very hard to get everything installed before the next big event, the second annual Get to know your neighbor day on June 11th. If you look closely you can even see our Village Administrator Joe Allen taking a afternoon nap on the top of the new slide :)Water Tower Repairs and Maintenance

Beginning May 31 the Water tower is receiving some much needed and required maintenance. The tower will be drained, inspected, and resurfaced inside and out to protect the tower from corrosion and ensure overall water quality. The project will take 60 days from start to finish during this time we will be using the connection with Asheville's system to maintain system water pressure. No change in usage is required during this time.Scioto Estates Billing Change

The last individual water meter readings by the village for Scioto Estates customers will be June 20th. Bills will be generated the week after and will be due on July 15th. Any delinquent accounts will be shut off and/or deposits that were collected by the village applied to your account before being closed. If the final payment is payed to the Village and your account is current and having a zero balance your deposit will be refunded. Refunds will be paid out in batches as they are confirmed by village council and CFO bi weekly. Trash will still be billed each month by the village and will be due on the same schedule as your current utility bill. Price will remain the same on trash.Billing Errors To all residents, I am fully aware of the billing issues everyone has experienced over the last several months, this has impacted a large portion of our residents including council members and some village employees. This is a result of several issues including repeated human error, limitations of the billing software, and a general lack of understanding by village employees and myself on how the billing system works. The first part of resolving the issue is understanding the problem and I feel this has been accomplished. I can report today that between Tyann, Iris and Joe they have made great strides in fixing the issues with the current system, we are scheduled to upgrade the billing software in August to eliminate most of the issues we have experienced. This along with the new meters and training will reduce errors, confusion, and the frustration everyone has dealt with. Myself and the Village staff would like to thank everyone for your patience during this transition any questions please contact the office staff or myself.

Hope to see everyone on June 11th at the Village park

Sincerely, Matt Pettibone Mayor