smart cities in india · 03-09-2017 · the accenture smart city framework for india is driven by...
TRANSCRIPT
Smart Cities in India
09th March 2017
Copyright © 2017 Accenture All rights reserved. 2
Urbanization in India is increasingly putting pressure on already
strained resources, creating a need for Smart Cities
India has an urban housing shortage of
18.8 million
In 2011, only ~ 71% of urban population
had access to water connections
Over 70% of our energy production is
from non-renewable sources.
WHO has identified 13 Indian cities in
the World’s top 50 polluted cities.
Traffic in six major Indian cities is growing
four times faster than population.
By 2030:
• The urban population in
India is projected to increase
600 million
• 6 cities will have
populations > 10 mn
• 13 cities will have
populations > 7 mn
• 68 cities will have
populations > 1 mn
Given the existing resource
constraints and urbanization wave
in India, there is a growing need
to adopt ‘Smart City’ principles
Copyright © 2017 Accenture All rights reserved. 3
Smart Cities Deliver Sustainable Competitiveness
Smart Cities enable improved quality of life and economic
prosperity by delivering integrated and resource efficient services
Improved quality of life
Economic prosperity
Delivers integrated and
resource efficient public and
civil services
Caters to citizens as well as
businesses
Enables innovative
collaborations
Facilitates improved quality of
life and economic growth
(local and national)
Fosters environmental
sustainability
Copyright © 2017 Accenture All rights reserved. 4
Cit
y S
pecif
ic
Po
lic
ies
Mu
nic
ipaliti
es
Op
era
tio
ns
Governance
Cit
ize
n S
erv
ice
s
Cit
y S
pecif
ic
En
erg
y
Wa
ter
Wa
ste
Mo
bilit
y
Urb
an
Pla
nn
ing
He
alt
h
Ed
uc
ati
on
Sa
fety
Cu
ltu
re
Cli
ma
te C
ha
ng
e
Po
llu
tio
n
Dis
as
ter
Mg
mt.
Smart and Integrated Planning
Efficient Service Delivery
E-Governance
Citizen Participation
Disruptive Innovation and technology leapfrog
New Business Models and Finance mechanisms
ICT
en
ab
led
& s
tak
eh
old
er
co
lla
bo
rati
on
Physical Social Environment
Social Inclusion
Common data platform
Job creation
Accenture’s Smart City Framework in India
The Accenture Smart City framework for India is driven by the
unique challenges faced by Indian cities
Copyright © 2017 Accenture All rights reserved. 5
Learnings for Smart City planning
There are several learnings which can be considered while
planning Smart Cities
Smart Cities
1. Think Local
2. Cities are for
Citizens
3. Stakeholder
Collaboration
7. Measure
Returns
5. IT in cITy
6. Execution is
the Key
Customization for local
characters of each city
Identification of
needs and
aspirations of
local citizens
Adherence to a
well-defined
implementation
roadmap
Collaboration
between
various
stakeholders
for execution
Integration of
digital and
technology
with
infrastructure
Measurement of investments and
returns for maximum impact
Copyright © 2017 Accenture All rights reserved. 6
Learning 1: Each city has a local character; urbanization
plan has to be customized for this local character
Preserve the local city character
Religious Citiese.g. Varanasi, Kyoto
Financial Hub e.g. Mumbai, Hong Kong
Political Centree.g. New Delhi, Washington D.C
Tourist Attraction e.g. Goa, Singapore
Manufacturing Hub e.g. Pune, Detroit
Electronic City e.g. Bangalore, Silicon Valley
Copyright © 2017 Accenture All rights reserved. 7
Illustration – Nature of workforce helped shape the vision
for Knowledge Center in Kerala built over ~250 acres land
Envisioned Knowledge Center at Technocity
0.92
Human Development
Index (HDI); comparable
to developed world
~2mn
Emigrants in 2011
(around 7% of Kerala
population)
~7%
unemployment rate
(~1mn unemployed
people in Kerala - 2011)
97%
literacy rate – highest
literacy rate in India
(2011)
>68%
Emigrants at least 10th
pass-out (i.e. emigration
of educated youth)
>90%
unemployed were
class 10th pass-out or
higher
An economy that thrives
of knowledge activities
providing avenues for IP
creation, R&D etc.)
A city that fosters,
spirit of
entrepreneurship
and job creation
Copyright © 2017 Accenture All rights reserved. 8
Learning 2: The urbanization plan should take into
account the needs and aspirations of its citizens
Key consideration – what do citizens want?
Ease of Doing Business Clean environment Faster commute
Quick and efficient services Safety and Security Information and Navigation
Copyright © 2017 Accenture All rights reserved. 9
Leveraging stakeholder analysis, best practices and
opportunity assessment - five Intelligent Cities initiatives are
shortlisted
Phase 1 Initiatives for BKC
Opportunity AssessmentStakeholder Analysis & Best
Practices Survey
1 2 3
• Stakeholder analysis to understand the needs and requirements of
• residents, • visitors , • commercial tenants and • MMRDA Officials .
• Conducted In Person interviews and fact finding surveys
• Best Practice Analysis and Benchmarking
• Opportunity Analysis to identify long list of initiatives
• Identified five Solutions and Solution
• Initiatives are prioritized to arrive at top 5 quick wins for BKC region on consultation held with MMRDA officials, BKC tenant stakeholders and fact finding surveys
Wi-Fi
Smart Parking
Citizen App
Video AnalyticsIntelligent
Streetlights
Copyright © 2017 Accenture All rights reserved. 10
Learning 3: Stakeholders need to collaborate under
strong governance framework to build a smart city
Collaborative framework for building smart cities
Role played
by different
stakeholders
in evolving a
Smart City?
Private
Sector
Govt. Sector
Citizens
Private investors
Developers
Businesses
Central Govt.
State Govt.
Local bodies
Residents
Employees
Tourists
Funding and investment
Technical ‘know-how’, Infrastructure
expertise
Drive business activity, create
employment
Approvals and funding
Policies, guidelines, master plan &
funding
Implementation, Integration with
master plan
Responsible consumption, quality of
life
Efficient work environment
Quality of services and experience
Planning consultantsMaster plan, Technical design,
PMO etc.
Other
Bi-laterals Financial Aid, capacity building
Multi-laterals Financial Aid, capacity building
Key Responsibilities
Copyright © 2017 Accenture All rights reserved. 11
Illustration – Yokohama smart city is an example of how
different stakeholders can drive urbanization agenda
Yokohama Smart City – Case Study
Land Area Approximately 6,000 ha
Planned
Land Use
Res. / Commercial facilities,
offices and a large-scale factory
Planned
Population720,000 people
• Launched in 2010 by Environmental
Planning Unit of City of Yokohama.
• Funded by a mix of government and
private sector funding
• Driven by a consortium of seven
companies
The project aimed to reduce CO2 emissions
and stimulate economic development by
exporting high-tech energy solutions
developed in city to other markets in Asia
Copyright © 2017 Accenture All rights reserved. 12
Learning 7: Investments into Smart Cities should be
justified on the basis of tangible and intangible ROI
Measure and justify investments and returns
Opportunities for growth
- new initiatives and
services
Increase Revenues
Tangible link between
operational efficiency
and cost reduction
Reduce Costs
Interest from all relevant
stakeholders
Build Intangibles
Rapidly evolving
environmental policies
and resource security
concern
Reduce Risk
Red
uc
e N
eg
ati
ve
Less Certain /
Long-term
Incre
as
e P
osit
ive
Certain /
Short-term
Given the diverse nature of
smart city opportunities (scale
and scope), it is critical to have
mechanisms to:
• Quantify investments and
prioritize actions
• Measure the impact through
both tangible benefits and
intangible returns
Technical & Financial Feasibility (ROI) Assessment
Implementation Plan, Governance Model,
Procurement StrategyFinancial AssessmentTechnical Assessment
1 2 3
• Solution Architecture, Solution Options Evaluation
• Location Analysis
• Investment Plan • Implementation Plan
• Governance Model, Procurement Strategy
• Revenue Model
• NPV Analysis
Copyright © 2017 Accenture All rights reserved. 14
Illustration – Five digitally enhanced initiatives were
identified for Phase 1 of the Smart BKC project in Mumbai
Digital initiatives – Bandra Kurla Complex
Wi-Fi Connectivity
• Seamless Wi-Fi coverage throughout
BKC
Smart Parking
• Sensors in existing parking lots to
enable efficient parking
Video Analytics
• Surveillance cameras in key areas
running real-time analytics on feed
Intelligent Streetlights
• Streetlights with time and motion
sensors, solar panels and LED lights
Citizen App
• A one stop shop app for all things
BKC related
Need for Smart BKC
BKC faced a number of
challenges related to road
congestion, crime,
parking management,
wireless connectivity etc.
The Bandra Kurla Complex
(BKC) instituted by MMRDA as
a financial and business hub is
now transformed into an
intelligent city.
Top 5 digital initiatives undertaken in BKC
Copyright © 2017 Accenture All rights reserved. 15
Learning 5: Digital and technological infrastructure
need to be leveraged and integrated by Smart Cities
Leverage digital and technological infrastructure
Embeds technology into its
design and operation
Integrates across
multiple infrastructure
layers
Focuses on service
provision for its citizens and
business
Uses an innovative public
& private sector
collaboration model
A Smart City… From the days of Indus Valley Civilization,
urban planning has been going on and will
continue
To cope up with population growth, new
cities need to be created every 2 years.
Urban planning alone is not sufficient.
How will this happen?
DIGITAL is the KEY
Copyright © 2017 Accenture All rights reserved. 16
Digital needs to be embedded across all the operations
and services of a Smart City
Which services can be impacted by technology?
Infrastructure Communications Health
Resource Management Safety and Security Information Services
Copyright © 2017 Accenture All rights reserved. 17
Devices Networks APIs Apps Analytics
75% Fortune 1000 could
offer public APIs by
end of 2015
7.7BTotal number of app
users by 2017
16EBMobile data traffic
per month by 2018.
50BDevices expected
by 2020
2.5BPeople accessing
7G-LTE networks
by 2020
Sensors
212BSensors expected
by 2020
Mapping
Billing
Social
Search
Marketing
User Data
Transaction
Data
Field Data
Inventory
Data
Performance
Data
Touch
Interfaces
Gesture
Tracking
Augmented
Reality
Voice
Recognition
Motion
Location
Chemical
Light
Sound
Heat
The Internet of Things enables the realization of a
Smart City through actionable insights
Copyright © 2017 Accenture All rights reserved. 18
Illustration – The KL Financial District effectively brings
together smart technology and innovative connectivity
Digital empowerment – Kuala Lumpur Financial District
The KL Financial District aims to be the
destination of choice for high-value
financial service firms and a business
district offering world-class facilities.
The district’s Digital
Master Plan (DMP) brings
together
• Smart technology, and
• State of the art
connectivity
Key digital offerings at KLFD
Mobile &
Wireless Cloud
Smart
Parking
Electronic
Vehicle Friendly
Smart
Waste
Digital
Services
Smart
Grid
Smart
Security
Digital
Retail
Digital
Homes
Copyright © 2017 Accenture All rights reserved. 19
Illustration – The NYC311 was conceptualized to address
the needs of a growing city
One stop service line for citizen services
NYC311, a citizen service was designed to
help New Yorkers reach out to all City
services by calling a single, non-
emergency number
Annual budget $60 Billion
No. of organizations and
agencies120
Call centers 70
Improved agency
performance
Reduced burden on 911
emergency call centre,
reversing a 37 year trend
Increased citizen
confidence in government
Increased citizen and
community engagement
Impact of NYC311
Copyright © 2017 Accenture All rights reserved. 20
A few examples where Cities have leveraged digital to
become Smart
Amsterdam Smart City n n n n
Kuala Lumpur Digital Master Plan n n
Yokohama Smart City n n
Copenhagen Open Energy Data Platform n n
London, Blueprint for an Intelligent City n n n n
Development of an integrated urban energy
planning tool n n
The Future of Urban Development n n
Smart City Strategy Assessment n n n
Fujisawa Sustainable Smart Town n n n n n
SmartCity Cologne Strategy n n n n
Norway-Intelligent City n n n n n
Singapore Safe City Test bed n n
New York City-Data bridge n
London-Buildings Energy Efficiency
Programme n n
City1Tap, a smart mobile city guide n n
ADSIC – Green IT n n
Copyright © 2017 Accenture All rights reserved. 21
Learning 6: Smart Cities take years to build; a well-
defined journey map is critical for success
Journey to development
Pre-FeasibilityStudy
Approval
3 - 6
months
6 - 12
months
1 - 2
years
Org Structure
Planning and Design
Socialization and
Marketing
Ongoing
Execution / Operations
3 – 12
months
2 - 3
years
• Socio-
economic
health
• Industry
Segments
• Business
case
• Roadmap
• Reports
• Stakeholder
Discussions
• Approvals
• Org-
structure
design
• Roles
• Framework
• Governance
structure
• Master /
Digital
planning
• Engineering
design
• SEA/EIA
• Business
case
• Investor
presentation
• Discussion
with
potential
investors
• Funding
• Preliminary
construction
• Functional
setup
• City
Operations
• City Index
Framework for a High Performing City guides the
benchmarking across five dimensions
Economic Productivity
Transport
Economic
Prosperity
Public Service
Delivery
Public Safety
Environmental Sustainability
How can a city
grow its position
as a high
performing city?
Quality Urban
Services
Social and
Environmental
Sustainability
Healthcare
Utilities
Inclusion & Equality
Stakeholder
Perceptions City Brand Perception
Housing & Urban Planning
Education
Leisure & Culture
Citizen & Visitor Satisfaction
Resilience
• City Operating Budget
• Tax Collection
• Foreign Direct Investment
• Ease of Doing Business
• Time to open a new business
• GDP per capita
• Wealth Creation (formal/Informal)
• Average income
• Access to service
• Quality of service
• Engagement
• Satisfaction Levels
• Brand Quality
• Public sector workforce
• Pollution (Air, Water, GHG)
• Resource Efficiency
Financial Management
Governance
Business Environment
• Social Equality
• Risk to natural disasters
Example Metric Areas
Communications & Digital
Copyright © 2017 Accenture All rights reserved. 23
Illustration – The Fujisawa Smart Town Project followed
a structured roadmap for implementation
Digital infrastructure to drive growth
The project aimed to integrate
Panasonic’s advanced technologies and
group companies in the construction of a
new town which is sustainable and smart
2012
2018
2011
2017
Project announcement
Start of construction
1,000 units (to be
completed)
Received energy
efficient city award
2013 JV Partnership created
(private companies)
Land Area Approximately 19 ha
Planned
Population
3,000 people (1,000
households)
Total
Project
Cost
Approximately 60 billion yen
24
Masdar City
“A city based on high
technology and clean
energy research”
Amsterdam
“City initiatives to meet an
ambitious carbon reduction
goal”
City in the Middle East
“Renewable energy &
Intellectual Property creation”
City in Mexico
“A creative digital city
driving Mexico’s
audiovisual creative
services industry”
South East Asian City
“A new international
financial district in the
heart of the city”
Songdo
“Compact, smart and
green man-made island”
Yokohama
“CO2 emissions
reduction through smart
energy systems and
behaviour”
Green field Brown field
City in Southeast China
“A showcase for best
practice sustainability
technologies”
Baerum, Norway
“Champion the Smart City
model by enhancing a
sustainable project”
Malmo
“A global model for
sustainable urban
development”
Fujisawa Smart
Township
“A model project of an
environmentally-minded
city in action”
Madrid
“Urban Community of
Madrid - Energy Efficiency
& Waste Management ”
Ontario
“Multi-modal fare card
system for the region’s
public transit”
Copenhagen
“Redevelopment of
industrial harbour land for
clean energy living”
London
“Building Energy Efficiency
Programme”
Kerala Knowledge City
“Pre Feasibility Study &
Master Planning”
Smart BKC
“Strategy, Roadmap,
Business Case and
Solution Design”
National Smart City ICT
Framework for India
NYC 311
Citizen ServicesSingapore Safe City
City of Chicago:
Accelerating Energy-
efficiency
Non-Exhaustive
Accenture Global Cities
Our Global Cities Team have worked with over 80 cities around the
world helping them develop new digital capabilities and services
Vishal Sharma
Vice President
Health & Public Services
Mobile: 91 9911223223
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