ross caplet 866.841.2575 account executive [email protected] … · 2016-06-29 · 14. the process is...

17
Ross Caplet Account Executive 866.841.2575 [email protected] www.2nd.md/ tamus Mobile App

Upload: others

Post on 06-Aug-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Ross CapletAccount Executive

866.841.2575

[email protected]

www.2nd.md/tamus

Mobile App

Page 2: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Agenda

• Company Background

• Video Overview

• Simplifying Healthcare

• Stories Of Impact

• Things to remember

• Q&A

Page 3: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP
Page 4: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Make the best doctors in the

world available to our members

by video or phone in 3 days

Our Goa l

Page 5: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Making healthcare easy

1. No Wait – 3 days

2. No Travel – Location irrelevant

3. No Hassle – Concierge service

4. No Doubt – Leading specialists

Page 6: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

consult example

Member contacted 2nd.MD in late 2015

Member Request: I was diagnosed with a pituitary adenoma about 20 years ago. For years, I have been taking multiple medications to treat this condition, but feel that, due to certain factors improving, I may not need them anymore. My doctor is family practice and does not feel comfortable advising me about this. I am facing traveling across Texas to see a specialist.

Specialist Recommendations:

• Suggested, due to low prolactin levels, discontinuing weekly intake of Cabergoline.

• Suggested a follow up MRI to confirm evidence of residual tumor and/or increased prolactin levels.

• If no residual tumor, suggested that member consider discontinuing intake of Thyroxine and Androgel

• Gave local recommendation for endocrinologist in members area.

Survey Results:

Specialist Expertise Rating: 5.0/5.0

Care Team Experience Rating: 5.0/5.0

Likelihood of recommending 2nd.MD: 10.0/10.0

Member Feedback:

“This conversation saved me from having to find a specialist in Houston or San Antonio and making out-of-town trips for appointments. He advised me that with the right guidance from a local endocrinologist, I might be able to stop taking thyroid supplements and testosterone. Dr. Geffner was exactly the kind of doctor I’d hoped to find, but wasn’t sure would be available in our part of the state. I am so grateful to have access to 2nd.MD. It is a very worthwhile benefit for TAMUS and I would encourage all my colleagues to use it if they have a difficult or chronic health problem."

Page 7: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

recent member feedback

I think it's an excellent service that will benefit many folks throughout the A&M system. I would use it if the need arises.

I had a great experience both times I used the 2nd.MD program.

I got great advice. A problem I had was finally diagnosed properly, and I had potential solutions suggested.

Had one experience so far and was great! Very genuinely

interested in our case and answered so many questions. It means so much to us to have this service available to us. Would not hesitate to use as need arises! THANK YOU!

I had a consult with a specialist regarding continuing my

chemotherapy treatment and it was reassuring to know that the specialist thought my oncologist was doing a terrific job and that the course of action was aggressive, but on track.

I was so impressed with this service, and I was notified about it

at the very right time I was in need of a second opinion. I spoke with a world renown specialist in the problem I had and was given excellent advice. I would recommend this service highly (and have to 2 coworkers who were equally impressed)! Thank you so much for this benefit. It has helped me immensely!

I used 2nd MD in the fall, when I was concerned about some lab results that didn't make sense to me. The nurse I spoke with put

me in touch with a researcher at the CDC. I believe that doctor may have saved my life! He asked me about other medications I was taking and their doses. When I told him about one of them, he strongly urged me to stop taking it and contact my regular doctor right away. Now that I am taking a different medication for that condition, my lab results are better for the other condition.

2nd.MD saved my life. Dr. Valentina Ugolini provided me with timely confirmation that I needed to have my aortic valve replaced with a mechanical heart valve. As a result, I underwent a successful procedure in September and am feeling wonderful. I cannot thank the 2nd.MD team enough. They helped me prevent a serious heart valve failure that could have killed me.

Page 8: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Things to remember

1. No paperwork, travel, hassle

2. Covers all conditions

3. Fast, simple, comprehensive

4. 100% Confidential

5. No cost to you

Page 9: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Ross CapletAccount Executive

866.841.2575

[email protected]

www.2nd.md/tamus

Mobile App

Page 10: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

2nd.MD doctors are

Hand-picked

Across 120+ Subspecialties

Board Certified

Leaders in research, department heads, NBA/NFL head team physicians

Page 11: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Institutions Included

Page 12: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

common areas of use

A New Diagnosis

PossibleSurgery

Change in course of treatment

• Cancer

• Chronic back problems

• Digestive problems

• Female reproductive

• Heart disease and stroke

• Immunological disorders

• Knee, hip and ankle surgery

• Mental health problems

• Neurological conditions

• Pediatric genetic disorders

• Undetermined diagnosis

Chronic Conditions

Page 13: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

CollectingRecords

RecommendingSpecialists

Scheduling TheConsult

SpecialistConsult

Coordinating Follow-up

Needs

How 2nd.MD works

Simple

2nd.MD takes care of:

Page 14: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

www.slideproject.com 14

Page 15: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

The process is easy

Meet Oscar

TELL US

WE GET RECORDS

SELECT YOUR

EXPERT

ANSWER PHONE

OR VIDEO

FOLLOW-UP& NOTES

Page 16: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP

Where we’ve seen the most impact

Page 17: Ross Caplet 866.841.2575 Account Executive ross@2nd.md … · 2016-06-29 · 14. The process is easy Meet Oscar TELL US WE GET RECORDS SELECT YOUR EXPERT ANSWER PHONE OR VIDEO FOLLOW-UP