Personal Networksand

Knowledge Management

You Are Your Network

Patti Anklam Boston KM Forum October 21, 2009

Networks

Purpose

Structure

CStyle

Networks

Business

LearningIdea

Mission

Purpose

Family & Personal

Net Work

Structure

• Cluster

• Peripheral Specialist

• Structural Hole

Question

• Place

• Space

• Pace

• Style of interaction

An Element of Style: Locus

• Create, examine, and shape a network’s properties

• Steward the connections in the network

• Manage the network’s context

Net Work Net Work

Net Work• In corporations:

– High performers have better networks

– People with better networks stay in their jobs longer

– Network-savvy managers are more likely to be promoted

– People with higher social capital coordinate projectsmore effectively

Net Work and Work Performance

Knowledge Management1st Generation 2st Generation 3rd Generation

Explicit Tacit Emergent

Content Collaboration Connection

Artifacts Individuals The Network

Where These Networks Live, Now

Where these networks live, nowPersonal Networks

Play Work

• Global Professional Associations

• Face-to-Face Local Groups

• Mailing lists

• Online Communities

• Conferences

Learning Networks

Net WorkPersonal Net Work

• …and what you know about them

• …and what they know about you

• … and what you are learning, together

• … and how you work at that

IT’S WHO KNOWS YOU.

What is Goodness?

http://www.floodlightconsulting.com/wordpress/wp-content/uploads/2009/09/social-networking-what-is-it.jpg

Diversity

Reciprocity

CCultivation

Diversity•Culture•Hierarchy•Function•Geography•Expertise

AB

DG

KF

KSMK

NM

NS

PM

PP

RC

RR

SK

AB

AL

BG

DC

GP

MB

PM

SA

Assessing Diversity

Thinking about Diversity

Facebook applications

touchgraph

All that we send into the lives of others

…comes back into

All that we send into the lives of others

…comes back into our own

Reciprocity

Share with others as you would have them share with you.

Cultivation •Honor your tools

•Seed, Feed, and Weed•Light and sunshine•Cross-fertilize

Question

• What do you want to achieve?

• How will you connect?

• How will you contribute?

• How will you interact?

Purpose

Ways that social media can help you

create and sustain your personal

networks

Social Media Practices

Connecting, Linking

Be authentic (and consistent)

Pay attention to status updates

Follow wisely

Finding and making connections

• Research people

• Find connections

• Make yourself findable

• It’s all in the profile

Keeping track/affiliation

•Family, Friends, Colleagues intermixed

• Easy to look up “friends in common”

• Photos and videos engage

• Easy to acknowledge others

Keeping track/professional

• Status updates

• Reminders of who’s in your network

• Groups provide engagement

Twitter keeps me in touch with people who are friends of my ideas. I know about their projects and current obsessions; they know about mine. – Jay Rosen

• A vast network of ideas

• Follow who others follow

• Show people you’re listening

• Be in the flow

Tweetdeck filters and focuses hundreds of tweets

Learning, Sharing

Contribute

Seek to be worth knowing

Tag everything

• RSS feeds (Bloglines, Google Reader)

• Quick glance at what’s new

• Organized by themes

•

•

Reading Blogs

• The BRAND called you

• What interests you shows up

• You share ideas, perspectives

• Your blog is a shared experience

•

Writing Blogs

• My memory

• Who else is interested?

• My tags are part of the shared mind

Tagging

Personal Net Work Practices

http://quilting.about.com/od/picturesofquilts/ig/Alzheimer-s-Quilts/The-Ties-that-Bind.htm

Management

Weaving

CMaintenance

Managing• You can’t manage a network, you can only manage its context

• You can put yourself in the way of serendipity

• You can assess whether the network you have is the network you want to be

Weaving• Close triangles

• Know the net, knit the net

• Make introductions

Maintenance• Follow, acknowledge

• Meet your imaginary friends

• Take care of your network

Keeping in Touch

Net Work SummaryNetwork intentionally, authenticallySteward the networkEmbrace technology Develop your capacity for net workBe the network you want to be

Question

• patti@pattianklam.com

• http://www.pattianklam.com/

• http://www.twitter.com/panklam

• http://www.theappgap.com/

Thank you.