our professional image (1)

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Our Professional Image While many ARES units and their members spend much of their time in the field in sometimes difficult situations, where blue jeans, work boots and maybe protective clothing are the most appropriate attire, we are normally in an office environment in full view of many of the top executives from the State of Oregon, from the Governor on down. Although we are called "amateurs", we need to be viewed as amateurs in name only. In every other aspect, we must indeed be thought of as professional in every way. Professional in how we do our jobs: We need to understand and be able to perform our tasks flawlessly, with full knowledge of all of our communications tools and systems, inspiring full confidence in our unit on part of those we serve. We need to make sure that our communications tasks flow nearly invisibly and seamlessly. Professional in how we conduct ourselves while on the job: Our interactions with OEM staff, other State of Oregon staff, and anyone else with whom we come in contact must leave them with the impression that we're as professional at our job and as much a part of the team as the rest of the people that occupy the EOC. It's important that we fully understand our role, act professionally within that role, and limit ourselves to only that role. Professional In our Appearance: The EOC will be occupied by people such as the Governor, the heads of agencies, members of the Military Department and the State Police, FEMA officials etc For some of these high ranking officials, their only direct impression of us will be how we look as we pass through the EOC . We want that impression to be very positive. What we don't want is a "who in the world is THAT" impression. We want them to know that we're the Amateur Radio unit. If we're doing our job smoothly, we will probably otherwise be invisible to all but those with whom we directly interact. ARES Uniform Standard: Emergency services organizations are uniform oriented. Uniforms make it every easy to know at a glance that individuals are part of an organization, and that they are filling some official role in the operation. They make it easy to identify the role that each person plays in the operation and make it instantly obvious that that person has an official reason to be where they are. ARRL has adopted a standard for ARES uniforms, which is discussed in more detail. Role, and which will be followed by our ARES unit.

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Page 1: Our professional image (1)

Our Professional Image While many ARES units and their members spend much of their time in the field in sometimes difficult situations, where blue jeans, work boots and maybe protective clothing are the most appropriate attire, we are normally in an office environment in full view of many of the top executives from the State of Oregon, from the Governor on down. Although we are called "amateurs", we need to be viewed as amateurs in name only. In every other aspect, we must indeed be thought of as professional in every way. Professional in how we do our jobs: We need to understand and be able to perform our tasks flawlessly, with full knowledge of all of our communications tools and systems, inspiring full confidence in our unit on part of those we serve. We need to make sure that our communications tasks flow nearly invisibly and seamlessly. Professional in how we conduct ourselves while on the job: Our interactions with OEM staff, other State of Oregon staff, and anyone else with whom we come in contact must leave them with the impression that we're as professional at our job and as much a part of the team as the rest of the people that occupy the EOC. It's important that we fully understand our role, act professionally within that role, and limit ourselves to only that role. Professional In our Appearance: The EOC will be occupied by people such as the Governor, the heads of agencies, members of the Military Department and the State Police, FEMA officials etc For some of these high ranking officials, their only direct impression of us will be how we look as we pass through the EOC . We want that impression to be very positive. What we don't want is a "who in the world is THAT" impression. We want them to know that we're the Amateur Radio unit. If we're doing our job smoothly, we will probably otherwise be invisible to all but those with whom we directly interact. ARES Uniform Standard: Emergency services organizations are uniform oriented. Uniforms make it every easy to know at a glance that individuals are part of an organization, and that they are filling some official role in the operation. They make it easy to identify the role that each person plays in the operation and make it instantly obvious that that person has an official reason to be where they are. ARRL has adopted a standard for ARES uniforms, which is discussed in more detail. Role, and which will be followed by our ARES unit.

Page 2: Our professional image (1)

OEM Duty Uniform: As ARES members, we don't need a full uniform, but we do need to be easily identified. Once a member has finished the initial training and basic certification and has become a full member of the group, they will be provided with a red vest with the OEM insignia embroidered on it. These are to be worn when on duty in the EOC. Each full member will also be provided with a name badge of standardized design paid for by the unit. These are to be worn on the right upper part of the vest. Nothing else should be attached to this vest, unless specifically designated by OEM or the unit. This is a uniform, not a hobby vest. Within the EOC, hats are NOT appropriate. Your OEM ID should be worn at all times. OEM Standard of Dress: When on duty within the EOC, we encourage a "business casual" standard of attire. The basic guideline is to consider the impression you will make in a business environment with what you choose to wear. Comfort is important, but so is a reasonable degree of style and cleanliness.

• For men, Dockers or khakis style full-length pants are recommended. Shorts are NOT appropriate. Blue jeans are acceptable if they are in very good condition.

• Collared shirts, either button-up or golf style are recommended. We encourage a plain color or muted pattern. Picture, words etc are not appropriate.

• Casual business style shoes are recommended. We discourage athletic shoes unless they are very clean and stylish, and not visually distracting.

• For women, the equivalent in business casual women's clothing Deployment: If you are deployed outside the OEM EOC, to a COOP site, with the trailer, with the drop boxes or even as part of an ARESMAT (Mutual Assistance Team) effort, then a different uniform standard and standard of dress applies. First of all, safety and visibility become a consideration, and this is where the ARRL ARES standard appearance comes into play. Secondly, different environmental issues than would be encountered inside the OEM come into play, requiring a different style of clothing. Deployment Uniform: The ARRL standards state: ARES members, while activated, deployed, in community service activities or otherwise on duty shall wear over their normal apparel, at minimum, a florescent green ANSI

Class 2 reflective, 100% polyester vest.

Page 3: Our professional image (1)

You can read the rest of the standard at http://www.arrl.org/feb-2010-contact. Please take a few minutes and review this article. In adherence of this policy, the unit will provide to each fully qualified, active member a personalized vest meeting these standards. These are to be worn in accordance with the policy stated above. Name badges should be worn on the right side. No other insignia or wording should be used on the vest, unless authorized by OEM or the Unit. The vests can be used in just about any situation. In the summer, they are light enough to still be comfortable. In inclement weather, they may be worn over coats or raingear as necessary. Vests are ordered one size larger than you normally wear to accommodate all situations. Optionally, ARRL approves other types of clothing - shirts, jackets etc in lieu of the vest as long as they meet the same ANSII class 2 standards for color and reflectivity. These may be purchased at your own discretion, but they must meet the same standards decoration and wording. As in the OEM, your ID card should be worn at all times while on duty. Hats are optional, but must meet the ARRL guidelines, ANSI green with ONLY the ARES logo on the front. Call signs may be embroidered on the back of the hat if you wish. These may be purchased through the ARRL, for about $15 or if you want one with your call embroidered on the back through www.hamthreads.com. For about $22 each. Deployment Standard of Dress: A deployed assignment presents a much greater variety of possible environments that we encounter within the EOC. Therefore, situationally appropriate clothing is recommended, providing the right level of protection and utility to meet the needs of your assignment. We still, however, want to present a professional image in our appearance, even in the field, and each member should use their own good judgment as to what is appropriate. In Conclusion: It's taken many years to get ARES accepted by the State of Oregon at the level at which we're now integrated. It's incumbent upon us to be, do and look professional in everything we do as a part of OEM.