professional image revisi 3 april 2012

8/19/2019 Professional Image Revisi 3 April 2012

http://slidepdf.com/reader/full/professional-image-revisi-3-april-2012 1/37

BAB VI

PROJECTING A PROFESSIO

NAL IMAGE

To Be A Succesful Person InCareer



Outline

What is Professional Image?Why is Professional Image soimportant?

B il!ing yo r professional image Personal Appearan"e Personal Beha#ior



What is a professional

i a!e"$The set of % alities an! "hara"teristi"sthat represent per"eptions of yo r

competence an! character as #u$!e$ %&&our 'e& constituents &i'e'( "lients(s periors( s )or!inates( "olleag es*'+&Ro)erts( A,R( -../*

“If you aren't managing your own personalimage, others are.”

&0a ra ,organ Ro)erts*



Wh& is ProfessionalI a!e So

I portant"?



‘’ booksare

judgedbytheircovers

,,

SusanSusanBo&leBo&le



Wh& is Personal I a!e SoI portant"

J !gments are ma!e a)o t people)ase! on the professional image they

!isplay as a res lt of appearance an!behavior.

This o"" rs before the in!i#i! al1sle#el of competence or performan"eis !etermine!'



(o) To Buil$ &our

professional i a!e*esire$ professional i a!e 2 $What !o I3ant my 4ey "onstit ents to say a)o t me3hen I1m not in the room?+

+n$esire$ professional i a!e 2 $What am I"on"erne! that my 4ey "onstit ents might saya)o t me 3hen I1m not in the room?+

What steps can you take to ensure that youare projecting the professional image you

want?



Co ponents of a

professional i a!e Personal Appearance5irst Impression

Grooming

Personal Behavior

Personality,anners 6 Etti% eteComm ni"ation e7e"ti#eness



SMI,E(mile With )our!yes*

%o$&- in$ . Soul



Groo in!

a!alah memoles $iri !enganmemperhati4an hal8hal !etail

penampilan tubuh !ari 9 ngram) t sampai 9 ng 4a4iyang melip ti :

;esehatan( 4e)ersihan(4erapihan( !an 4eserasian !iripri)a!i



Groo in! $i %a!i en#a$i 0-&aitu 1

Inner Groo in! Ter!iri !ari positi#e thing4ing( self"on<!en"e( )alan"ing life style( spirit algrooming( #itamin !an n trisi( )alan"ingfoo!'

Outer Groo in!

Ter!iri !ari grooming "he"4list &ram) t)ersih( t!4 4etom)e=4 t ( ram) t ti!a4men t pi 3a9ah*( "lothing "he"4list(e>er"ise=sports( total appearan"e( personalhygiene( ma4e p



The Strai!ht 2 A I a!e For ula

+he most important comments of image Appropiate : ses ai !engan image per sahaan(organisasi( 9a)atan=profesi( 4ea!aan geogra<s

Attracti3e : ses ai !engan esteti4a )er) sana 6elemen )er) sana

A4or$a%le : ses ai !engan ) !get1 !an 3a4t

Assure$ : menggam)ar4an se"ara #is al4emamp an 6 4es 4sesan an!a



Professional personalit&

Respe"ting the organi@ation an! its r lesBeing a loyal employeeCon! "ting yo rself an! ) siness in anethi"al mannerAss ming responsi)ilityVal ing !i#ersity



Eti% ette&Eti4et*

,anners



Apa it Eti4et ?

At ran sopan sant n =tata "ara !alam

perga lan yang)er!asar4an 4epa!aperhatian terha!ap

4epentingan !anperasaan orang lain

Berasal!ari

BahasaPeran"is:

ETI ET TE



5enapa Eti'et itu

Pentin!"Eti'et a$alah tentan! pilihan*en!an eti'et- an$a %isa e ilih untu' %ersi'ap $!cara &an! %enar- sopan $an penuh perti %an!an

Eti'et a$alah tentan! hu%un!an *en!an eti'et- an$a %isa e ulai suatu hu%un!an %aru

atau e pertahan'an hu%un!an &an! su$ah a$a a!artetap ter#alin $en!an %ai'

Eti'et a$alah tentan! cara %erintera'si $en!an eti'et- 'a u %isa %er!aul $en!an siapapun $an

en&esuai'an $iri $i anapun- tanpa perasaan terte'an$an ti$a' n&a an



Prinsip6prinsip $ala%ereti'et

' REDPE; ,enghargai orang lain( pe! li !an

memahami orang lain apa a!anya

-' E,PATI ,eleta44an !irim !i piha4 orang lain De)el m )ertin!a4 ata )er "ap( pi4ir4an

! l apa pengar hnya )agi ol

' ;EJ J RAN ,ela4 4an !an meng "ap4an 4e)enaran



Manners an$ eti7uette

,a4ing intro! "tions an! appropriategreetingsBeing a)le to initiate an! maintain"on#ersationsRespe"ting an! #al ing the !i7eren"es ofothers;no3ing appropriate !ining r les an!

proto"olE>ten!ing "o rteo s )eha#ior to others;no3ing ho3 to )eha#e in !iF" lt sit ations



Eti'et Per'enalan

/an! le%ih u$a $iper'enal'an 'epa$a &an! le%ih tua

+ u n&a seoran! pria $i'enal'an 'epa$a )anita-

tetapi apa%ila pria itu seseoran! &an! pantas

$ihor ati 8 isaln&a atasan- oran! tua- !uru- $s%9-)anita lah &an! harus $iper'enal'an terle%ih $ahulu:

(in$ari per'enalan $i te pat ra ai- seperti $i #alan

ra&a- pasar- lift &an! penuh sesa'- restoran $ll:

(in$ari lan!sun! elontar'an pertan&aan &an!

terlalu pri%a$i pa$a oran! &an! %aru $i'enal:



Daat )er4enalan la4 4an :

Ja)at tangan !engan erat0a4 4an 4onta4 mata

"ap4an nama !engan 9elasE4spresi m 4a ramahBer!iri pa!a saat )ersalaman&3anita( orang t a( orang sa4it ti!a4 3a9i))er!iri saat )ersalaman( 4e" ali t 9 annya

nt 4 le)ih menghormati*



Eti'et BerteleponΩ Atur rencana topik &an! in!in $i%icara'an $an fo'us

$en!an hal terse%utΩ Menelepon 1 %eri'an ucapan ;sela at<:= sesuai )a'tu

saat itu- lalu per'enal'an $iri An$a $an perusahaan

An$a- $an tan&a'an oran! &an! a'an An$a hu%un!i:Bila oran! &an! An$a telah tu#u telah %era$a $iu#un!telpon- se%ut'an a'su$ An$a: Beri'an esti asi)a'tu &an! $i%utuh'an untu' e %icara'an asalah:

Ω Menerima telepon 1 ucap'an sa %utan )a'tu- pa!i-sian!- sore atau ala - lalu se%ut'an na aperusahaan $an na a An$a- $en!an ucapan &an!

#elas: Lalu tan&a atau ta)ar'an %antuan &an! %isaAn$a la'u'an untu' penelpon:



At ran Bertelepon ;antorΩ Telepon 4antor nt 4 r san 4antorΩ Jangan men ngg mengang4at telepon )er!ering le)ih !ari

tiga 4aliΩ "ap4an 4alimat !engan 9elas !an #ol me se!angΩ Ti!a4 ma4an( min m( mero4o4 pa!a saat meneleponΩ in!ari )ersin( menghem) s4an hi! ng( men!eng s ata

)at 4( tepat pa!a "orong teleponΩ

5o4 s4an pen!engaran An!a !an pahami ma4s ! 4alimatorang !i 9 ng telepon lain

Ω A4hiri pem)i"araan !engan "apan terima 4asih !an salam!engan ramah

Ω

Jangan mem)anting telepon



Eti'et

%erponsel riaTi$a' en!hi$up'an ponsel pa$aacara for al: Bila terpa'sa-a'tif'an na$a !etar:

Bila terpa'sa en#a)a% teleponatau SMS pa$a saat meeting

for al- la'u'an $i luar ruan!an(in$ari e in#a ponsel oran!lain 'ecuali $arurat

(in$ari en!o%rol atau %er!osipasalah pri%a$i $i te pat u u

Ti$a' lan!sun! en!hu%un!iseseoran! &an! %elu $i'enal

elalui ponseln&a 'ecuali$i#in'an:



Eti'et 5o uni'asi

Halam )er4om ni4asip n a!a at ran8at ranmenyang4 t sopan sant n yang !apat !ila4 4an

nt 4 mening4at4an efe4ti<tas 4om ni4asi( yait :

0ihatlah la3an )i"ara D ara har s ter!engar 9elas E4spresi 3a9ah yang menyenang4an

Tata )ahasa yang )ai4 Pem)i"araan m !ah !imengerti( sing4at( !an 9elas



Comm ni"atione7e"ti#enessNON >ERBAL

Post re5a"ial gest resP NCT A0IT

>ERBAL Dpea4ing "orre"tly 6 e7e"ti#ely0istening e7e"ti#elyComm ni"ation #er)ally in !iF" lt sit ations



Non >er%alCo unication



Contoh 'o uni'asi

>er%alBasa %asi $an per'enalan 2 hai=haloMen&apa oran! 6Pak/Ibu/Mbak/Mas/ ik/!om/"ante/Anda#Men!!una'an 'ata6'ata sopan 6 tolon!- teri a'asih-

per isi<Berca'ap6ca'ap 2 tun#u''an inat- pertan&aan ter%u'a<Ber%icara $i $epan u u 2 persiapan a'si alMen&i a' 2 pen$en!ar &an! %ai' Me oton! pe %icaraan 2 aaf- sa&a poton! se%entar&a<Melontar'an hu or 2 &! $iteri a- %u'an SARA?porno!ra@Men!'riti' 2 $i te pat 'husus- sopan- inta i in $ulu-sa&a pi'ir::$i'riti' 2 ter%u'a $an santai- a'ui? inta fa'ta- peru%ahan



$lothes and manners do not makethe man% but, &hen he is made,

they greatly improve hisappearance <Whether this is real or imaginarythe most important fa"t is thatyo r appearan"e inK en"es theopinions of e#eryone aro n! yo

o r Professionalism( intelligen"ean! the tr st people form in yo ismainly ! e to yo r appearan"e



Pro#ectin! a professional i a!eatters

A7e"ts: Delf8"on<!en"e Intera"tion 3ith peers C stomers D per#isors

ltimate s ""ess in yo r "areermo)ility

professional image revisi 3 april 2012

Documents