Moving food forward. Together.Services with Tetra Pak

Antwerp, 20 June 2017

From farmer to consumer

Tetra Laval Group

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Focused expertise and technology

DAIRY BEVERAGEPREPARED

FOODICE CREAM CHEESE COSMETICS

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What is “total cost of ownership”?

Investment costs

− Purchase price

− Interest

− Depreciation

Operational costs− Costs for utilities / media− Labour costs− Product loss

Service costs− Maintenance− Spare parts

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Tetra Pak® Services

FF/2017-06-20

Per

form

ance

Time

Specification

SECUREperformance

IMPROVEperformance

VALIDATE performance

Improving Performance

Optimizing Costs

Ensuring Food Safety

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Addressing future trends and opportunities

A portfolio of services for your operational needs

Tetra Pak® Services

A complete modular product portfolio

From valves to fully automated mega plants

Selected

plant components

Modular

product portfolio

Automation

solutionsLine

concepts

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Tetra Pak® Services

Standardisation & Benefits during the

Lifecycle

Standardisation – Operations / Maintain

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Performance

Benchmarking

Improved Knowledge

Optimised Maintenance

Optimise OEE

Reduced Operational Cost

Key Benefits

Create maintenance

recommendations

Update maintenance

recommendations

Plan & schedule maintenance

Capture feedback

Perform maintenance event

Analyse feedback

Standardisation – Improvements

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Key Benefits

Benchmarking (Audit)

Improvement

Recommendations

Efficiency in

Implementation

Standardisation is

multiplier for ROI

Scopedefinition

DiagnosisOpportunityanalysis

Resultdelivery

Standardisation – Training

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Key Benefits

Standardised Training

Programs / Repeatability

Use benchmarking / Best

Practices

Competence Development

in stead of just Training

Improved Productivity &

Reduced Operational Cost

Standardisation – Service Agreements

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Key Benefits

Maximise

Planned/Condition based

Maintenance

Best Practices = Optimise

Minimised down time

Deliver on Performance,

not on Maintenance effort

Optimised runability &

reduced Operational Cost

Our customized service agreements address your specific needs.

By supplying maintenance and other operational services we

improve your production performance and plant availability.

The greater responsibility we take, the more we can guarantee.

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Standardisation delivers benefits

during the Lifecycle

Improved Performance

Reduced Operational Cost

Traceability movie

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Digitalisation of Services

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Big Data/The Cloud

E-business

VisualisationInternet of Things

Virtualisation

Data analytics

We’re well positioned to make them work for you

Six key trends in manufacturing

...accelerating our strategy through common platforms

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Driving a cross-organisation Digital Programme

Connected

Workforce

Provide information at

the fingertips of our

workforce via mobile

and wearable

technology

Connected

Solutions

Enhance or create

new customer

solutions by adding

digital capabilities to

our products and

services

Advanced

Analytics

Discover, interpret,

and communicate

meaningful

patterns in data

Movie - Digitalisation of Tetra Pak® Services

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The people, portfolio and presence to support you

Tetra Pak® Services

~2200 field service engineers

~420 system specialists

~ 340 installation project managers

~120 food safety and

operational experts

~ 300 technical key account managers

~ 500 skilled support staff

People

Portfolio

13 training facilities worldwide

22 million parts delivered via

global distribution centres

>170 countries supported

95 000 pieces of equipment

actively maintained

>150 operational improvement

projects

Presence