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HAPPY NEW YEAR!! Wow, 2015 is here!! As we enter the New Year, I am honored and excited to serve as your
chapter president. The Board of Directors has a great deal of exciting plans for the coming
year! We seek to expand our membership, continue to offer fruitful educational programs,
and advancing our presence in our community.
I would be remiss not to take a moment to thank Dawn Atwood for her leadership to
MCSHRM as our 2014 Chapter President. Under her direction the chapter expanded its
professional development opportunities, evaluated the retention and engagement of our
membership, and analyzed our fiscal health. I consider myself very blessed to be able to
continue to partner with Dawn as she continues on the 2015 board as Past President.
The 2015 MCSHRM Board has some new talent and continuing talent heading into the New
Year.
President Robin Marquart, PHR
President Elect Karin Inwood, PHR
Past President Dawn Atwood, PHR, PMP
Secretary & Certification Chair ****VOLUNTEER OPPORTUNITY****
Treasurer Allyson Sasser Mueller, PHR
Director of Programs Erick Carmona-Vega, SPHR
Director of Professional Development Amy Galler, PHR
Director of Membership Vivie Yen, PHR
Director of Legislative Affairs Kimberly Diebling, SPHR, SHRM-SCP
Director of Community Affairs Anthony Pegues, MBA, DWCP-ES
Director of PR & Marketing Kelly Collins
Director of Hospitality Erin Creswell
We have an opening for a Secretary & Certification Chair! You’ll benefit from the leader-
ship experience, as well as free meeting & professional development in 2015. Please reach
out to myself or a member of the board if you are interested in joining this talented team.
From all of us on the Board, we wish each of you a happy, successful, and healthy NEW
YEAR!
President’s Corner by: Robin Marquart, PHR
Montgomery County SHRMMontgomery County SHRMMontgomery County SHRM J A U A R Y 2 0 1 5
JANUARY 21ST
BREAKFAST MEETING
Putting the CA²RE in Customer
Service© Submitted for 1.5
Business Credits
Gaithersburg Hilton 7:00 am to 9:00 am
Click here for more info
February 18th Dinner Meeting
Dangerous Documents: Avoid-
ing Land Mines in Your Records
and Emails - Submitted for 2.0
of General Recertification
Credits
Gaithersburg Hilton 6:00 pm to 8:30 pm
Click here for more info
Sponsor a Meeting! Contact Ericka
Carmona Vega at ecarmona-
Sponsor a
Networking Event!
Contact Kelly Collins
301-217-5415
V O L U M E 2 6 I S S U E 1
Join MCSHRM on Social Media
MCSHRM Calendar of Events
P A G E 2 V O L U M E 2 6 I S S U E 1
Programs by: Ericka Carmona-Vega, SPHR
Putting the CA²RE in Customer Service©
About the Program:
It is obvious that sales and customer facing departments benefit from customer service training because we all know that it takes 12 great customer service experiences to overcome 1 bad customer service experience. When external customers are happy, they buy again and again, thus improving the bottom line of the organization.
How often do we take this same training and provide it to the teams who serve our internal customers? HR professionals ben-efit greatly from customer service training. Why? Because internal customer satisfaction is equivalent to engagement. If a company creates high engagement (i.e. high internal customer satisfaction), they have low turnover, high productivity, and high creativity. If a company has low engagement, they experience high turnover, low morale and lackluster results. HR pro-fessionals focusing on serving the internal customers will increase their value to the organization and increase the bottom line. Additionally, HR professionals must strategically utilize their customer service skills to effectively communicate to the stake holders and C-suite to sell ideas to positively affect the organizations human capital and mission.
About the Speaker:
The practice of conflict transformation is a new and emerging concept in the public and corporate sector; however, it has been used by ombudsmen, mediators and alternative dispute resolution practitioners (ADR) for many years to bring peace to the world.
The values, tools and practices used in the ADR circle to create peace in the world have been adapted by Conflict Transformation Associates, LLC (CTA) for the busi-ness world. Organizations that embrace this philosophy foster a culture of collaboration in the midst of differing points of view. This culture nurtures an engaged, empowered and highly productive workforce that generates an improved bottom line.
Dawn Miller Sander completed a 20+ year sales management career with AT&T and moved to work in her area of passion, ad-dressing conflict within organizations using the conflict transformation philosophy and various tools, training and dialog. After receiving her Master’s Degree in Conflict Transformation at the Center for Justice and Peacebuilding-Eastern Mennonite Uni-versity, she is now leading the firm CTA using her facilitation, mediation, ombudsman, and training skills to bring transfor-mation to organizations.
Please click here to register by 12 noon on Friday January 16th to receive the non-walk in rate.
Date:
January 21, 2015, 7:00am – 9:00am
Location: Gaithersburg Hilton, 620 Perry Parkway, Gaithersburg, MD 20877
Price: $25.00 Members; $35.00 Non-Members; $45.00 Walk-ins
This event has been Approved for 1.5 HRCI General Recertification Credits
Please join us at 7am, prior to the January 21st
Chapter Meeting, where we will host a Q&A about
the new SHRM Certification
P A G E 3 V O L U M E 2 6 I S S U E 1
Programs– Continued
Special thanks to our Executive Sponsors…
”We work for your benefit”
Providing Employee Benefits and Commercial Insur-ance to Washington Businesses for over 20 years
All we do is work.
For more information and to register, please visit our website at http://mcshrm.shrm.org/ and click on the meetings and events tab.
For more information about Sponsorship and Speaking opportunities…
Contact Ericka Carmona-Vega at [email protected]
~or~
Go to the “Meeting and Events” page on the MCSHRM website and click the “Sponsorship Information” link.
New Minimum Wage Rate for Maryland and DC
As of January 1, 2015 twenty states have raised their minimum wage rate, Maryland being one of them. The
new minimum wage rate for Maryland has increased from $7.25 to $8.00 an hour. There are some excep-
tions though, which include tipped employees, some student workers and other exempt occupations.
This is the first time Maryland has raised the minimum wage above the Federal Minimum Wage rate. There
will be another minimum wage rate increase for Marylanders this year which is scheduled for July 1, 2015 where it will go
up from $8.00 an hour to $8.25 an hour. July 1, 2016 it will increase to 8.75, July 1, 2017 it will increase to $9.25 and July
1, 2018 it will increase to $10.10 an hour.
Washington D.C will increase their minimum wage rate to $10.50 on July 1, 2015 and to $11.50 on
July 1, 2017.
At this time there are no scheduled minimum wage rate increases for Virginia. The Virginia mini-
mum wage rate is currently $7.25 an hour.
Legislative Affairs by: Kim Diebling, SPHR, SHRM-SCP
P A G E 4 V O L U M E 2 6 I S S U E 1
Are You Ready for the New SHRM Certification? by: Dawn Atwood, PHR, PMP
Are you already a certified HR Professional?
If you are a current holder of an HR generalist certification (or will obtain a certification by January 31, 2015), you are eligible for SHRM's new certification—at no cost—by completing the following three simple steps between January 5 and Decem-ber 31, 2015:
1. Document that your current certification is in good stand-ing.
2. Sign the SHRM Code of Ethics.
3. Complete a brief online tutorial on HR competencies.
Once you complete this process, you will earn the new SHRM credential and begin a three-year SHRM recertification cycle.
You will not lose or have to give up any of your current cre-dentials in order to obtain the new SHRM Certification.
(PLEASE NOTE: At the time of this writing, I did not have any details or links to the tutorial that will be available beginning January 5th. Additional information will be provided once available. You can also check the SHRM Certification website here, for up-to-date information.)
Format of the Online Tutorial Pathway
The online tutorial focuses on the eight behavioral competen-cies found in the SHRM Competency Model and the SHRM Body of Competency and Knowledge (SHRM BoCK). The tutori-al is made up of five modules, as well an interactive tool to create a Competency Self-Portrait, and samples of the scenar-io-based questions on the SHRM certification exams. (The sce-narios and question examples are not scored, and will only provide you exposure to how SHRM is assessing competencies in the exams.)
Determining Your Certification Level for the Online Tutorial Pathway
Your existing HR certification makes you eligible to earn the SHRM-CP or SHRM-SCP certification.
If you are a current holder of credentials such as PHR or HRBP you will be eligible for the SHRM-CP credential.
If you are a current holder of credentials such as SPHR, GPHR or HRMP, you will be eligible for the SHRM-SCP.
You will continue to keep your current credentials
You will not lose or have to give up any of your current cre-dentials in order to obtain the new SHRM Certification.
MCSHM will support HRCI and SHRM certifications and recer-tification credits
MCSHRM will continue to work with HRCI to have chapter
programs and events preapproved for recertification credits for your PHR, SPHR and GPHR certifications. MCSHRM is also a SHRM Preferred Provider and will award PDCs for chapter programs and events for the SHRM-CP and SHRM-SCP certifi-cations as well.
Are you thinking of becoming a certified HR Professional?
There are a number or reasons to consider earning your SHRM-CP or SHRM-SCP certifications. A certification will help demonstrate your mastery of the competencies and knowledge most important to organizations as defined by the SHRM Body of Competency & Knowledge, expand your scope within the HR field and bring new ideas to drive business suc-cess within your organization, make you stand out from other HR candidates in a job search, and demonstrate your long-term commitment to the HR profession.
Are you eligible to sit for the SHRM-CP or SHRM-SCP Exam?
SHRM certification requires HR professionals sitting for the SHRM-CP or SHRM-SCP exams to have a combination of work experience and education.
In addition to education requirements (outlined here), you must show that you have worked in an HR role for more than 1,000 hours within a calendar year, you have HR experience in an exempt or non-exempt capacity, and that your HR experi-ence is classified directly, as working in an HR role, or indirect-ly, by consulting, educating, or educating or researching HR practices linked specifically to human resource management. SHRM membership is not required to earn the SHRM-CP or SHRM-SCP credentials.
How to begin (more info here)
1. Determine your eligibility
2. Apply for the SSHRM-CP or SHRM-SCP exam (the first ex-ams will be offered in the spring testing window May 1 – July 15, 2015. Exam applications will be accepted January 5 – March 13)
3. Choose the 2015 SHRM Learning System option that suits your needs
4. Take the exam
For more information about the SHRM certifications please visit www.shrmcertification.org
(Information retrieved December 23, 2014 from www.shrmcertification.org)
P A G E 5 V O L U M E 2 6 I S S U E 1
2011 Had Its Share of Wacky Work Stories by: Kathy Gurchiek SHRM Online
Welcome New Members!
We are happy to announce the following new members
Please Introduce yourself to them at our next chapter Meeting
Membership Update by: Vivie Yen, PHR
Brooke Bruch
Bill Denning
Deirdre Durand
Joanie Garvey
Shirley Grat
Rachelle Jayner
Jessica Moseley
Kelly Ryan
Adam Skrodzki
Shequesha Tucker
Tara Weyer
It is time to renew your MCSHRM membership for 2015!
We hope that you will join us for another outstanding year of great programs and profes-sional development opportunities-
Due to the increase cost in food and event-meeting rooms, the annual membership fee is $60.00.
MCSHRM values your membership and involvement and strives to help you meet your professional goals in several ways, including:
Offering chapter meeting topics that are pertinent and of concern to HR professionals
Professional development seminars
PHR/SPHR certification reimbursement
Recertification credits for meetings and seminars
Networking events
The ability to post jobs (and search jobs) at no cost on our website
It’s easy to renew and there are several options available to you which are explained on the Membership Page of the
MCSHRM website- http://mcshrm.shrm.org/joinnow
MONTGOMERY COUNTY CHAPTER SOCIETY FOR HUMAN RESOURCE MANAGEMENT
2015 Board and Directors: Robin Marquart, PHR President 301-212-8218 [email protected] Dawn Atwood, PHR, PMP Past President 301-987-4620 [email protected] Karin Inwood, PHR, SHRM-CP President Elect 240-632-7827 [email protected] Vivie Yen, PHR Membership 301 237-3946 [email protected] Kimberly Diebling, SPHR, SHRM-SCP Legislative Affairs 301-380-6674 [email protected] Allyson Mueller, PHR Secretary/Certification [email protected] Ericka Carmona-Vega, SPHR Programs 301-961-2846 [email protected] Kelly Collins Marketing & PR 301-217-5415 [email protected] Amy Galler, PHR Professional Development [email protected] Erin Cresswell Hospitality/Logistics 240-864-7544 [email protected] Anthony Pegues, MBA, DWCP-ES Community Affairs [email protected] Susan Bennett, SPHR Communications 301-806-3598 [email protected] The MCSHRM Newsletter is published monthly. Topic articles and items of interest to the membership are welcome. Items may be sent to the attention of Kim Diebling , Editor, [email protected] ©Montgomery County Society for Human Resource Management 2008
MCSHRM Career Center Reach HR Professionals in Montgomery County
The MCSHRM web site and Newsletter is a very targeted and cost-effective way to reach Human Resource Managers and Decision-makers in Montgomery County, Mary-land.
To post a job on the MCSHRM web site, please send the information listed below to Allyson Mueller, job Bank Coordinator at: [email protected]
If you would like the job posting advertised in the newsletter please send a copy of the posting to Susan Bennett, Communication Chair at: [email protected] There is no fee for current members of MC SHRM. There is a $25 fee per posting for non members. This fee provides a Job posting on the web site for one month, and you can place your ad in the next edition of the Chapter newsletter at no additional charge (see below for newsletter contact information).
If interested, please provide the following information: Please be sure to indicate if you are a current member of Montgomery County SHRM. If you are not a mem-ber, you can pay by debit/credit card payment through PayPal on our website under the Career Center Tab. You can also send your check or money order of $25 made out to Montgomery County SHRM and sent to:
Montgomery County SHRM Attention Treasurer (Web Job Posting Payment)
P.O. Box 633 Germantown, MD 20874
Don’t forget to check out the Job Postings on the MCSHRM website!
Job Title How to Apply or Contact Information Job Description
Brief description of the com-
pany (optional but encour-
aged)
Job Qualifications (both required and
preferred)
Required Equal Oppor-
tunity Statement
Forbidden love. Horrible bosses. Liars. Gossips. Toxic personalities. Miserable employees.
Those were among 2014’s best-read SHRM Online employee relations stories. Here’s a look at some of the articles that most piqued readers’ interest:
When the Bad Guy’s the Boss
It can be untenable for any HR manager: The company’s owner says or does something for which you’d fire most employees, but not only do you lack the authority to show the owner the door, you’re not even sure how to approach him or her about the behavior.
Lawsuits and government sanctions going back eight years indicate that Los Angeles Clippers owner Donald Sterling engaged in housing and racial discrimination. Yet not until his racist remarks were caught on tape and splashed across TV screens worldwide did the National Basketball Association (NBA) on April 28, 2014, take decisive action—imposing on Sterling a lifetime ban from the NBA and a $2.5 million fine, and pledging to force Sterling to sell his team. To continue reading the SHRM online article retrieved 12/31/14 please visit-http://shrm.org/hrdisciplines/employeerelations/articles/pages/top-employee-relations-stories.aspx
MC SHRM * P.O. Box 633 * Germantown, MD 20875 *
[email protected] * [email protected] * [email protected] * mcshrm.shrm.org
Top 10 Employee Relations Articles of 2014 by: SHRM Online