leadership: influencing by communicating
DESCRIPTION
A guest lecture I gave to a UC Santa Barbara Extension course, "Strategic Business Development for the Global Marketplace." Focused on the impact of communication on leadership the presentation features quotes by thought leaders, an analysis of Martin Luther King’s leadership skills, and videos including Phil Davison’s "Internet Famous" Stark County Treasurer speech (how not to give a speech) and Nancy Duarte's TED Talk, "The Secret Structure of Great Talks” (how to give a speech).TRANSCRIPT
Leadership: Influencing by
CommunicatingPresented by Matthew A. Gilbert, MBA
matthewagilbert.com | @MatthewAGilbert
Wednesday, February 12, 2014
1
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
AgendaThe Order of Events
2
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• 6:30 to 6:45 Welcome
• Learning Objectives
• Video: 40 Inspirational Speeches
• 6:45 to 7:20 Exercise: Leadership Assessment
• 7:20 to 8:00 Understanding Leadership
• 8:00 to 8:15 Break
• 8:15 to 8:30 Exercise: Memorable Mentors
• 8:30 to 9:15 Communicating Leadership
• Video: Phil Davison
• Video: Nancy Duarte (TED Talk)
• 9:15 to 9:30 Wrapping Up
WelcomeOur Learning Objectives
3
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
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ng
• Define leadership and identify its
characteristics.
• Identify your leadership strengths and styles.
• Understand how leaders communicate.
WelcomeVideo: 40 Inspirational Speeches
4
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
40 Inspirational Speeches in 2 Minutes: http://youtu.be/d6wRkzCW5qI
AgendaThe Order of Events
5
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• 6:30 to 6:45 Welcome
• Learning Objectives
• Video: 40 Inspirational Speeches
• 6:45 to 7:20 Exercise: Leadership Assessment
• 7:20 to 8:00 Understanding Leadership
• 8:00 to 8:15 Break
• 8:15 to 8:30 Exercise: Memorable Mentors
• 8:30 to 9:15 Communicating Leadership
• Video: Phil Davison
• Video: Nancy Duarte (TED Talk)
• 9:15 to 9:30 Wrapping Up
Exercise: Leadership AssessmentAnalyze Your Leadership Ability: Overview
6
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• The ability to lead others rests in our ability to lead
ourselves.
• Once we know ourselves as individuals we can lead
others.
• The first step in doing that is:
• Understanding your leadership skills.
• Defining your leadership fundamentals.
Exercise: Leadership AssessmentAnalyze Your Leadership Ability: Skills
7
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Complete the Leadership
Assessment (Skills) individually
(10 minutes).
• Review your Leadership
Assessment (Skills) results
with a small group of peers
(5 minutes).
• Share your experience
with the class (5 minutes).
Exercise: Leadership AssessmentAnalyze Your Leadership Ability: Fundamentals
8
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Complete the Leadership
Assessment (Fundamentals)
individually (10 minutes).
• Review your Leadership
Assessment (Fundamentals)
results with a small group of
peers (5 minutes).
• Share your experience
with the class (5 minutes).
AgendaThe Order of Events
9
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• 6:30 to 6:45 Welcome
• Learning Objectives
• Video: 40 Inspirational Speeches
• 6:45 to 7:20 Exercise: Leadership Assessment
• 7:20 to 8:00 Understanding Leadership
• 8:00 to 8:15 Break
• 8:15 to 8:30 Exercise: Memorable Mentors
• 8:30 to 9:15 Communicating Leadership
• Video: Phil Davison
• Video: Nancy Duarte (TED Talk)
• 9:15 to 9:30 Wrapping Up
Understanding LeadershipDefining Leadership
10
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• “The only definition of a leader is someone
who has followers.” -- Peter Drucker
• “Leadership is the capacity to translate
vision into reality.” -- Warren Bennis
• “Leadership is influence – nothing more,
nothing less.” -- John Maxwell
Understanding LeadershipDefining Leadership
11
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• “Management is about directing others to
achieve your goals. Leadership is about
inspiring others to achieve their dreams.” --
Matthew A. Gilbert, MBA
Understanding LeadershipThe Leadership Lessons of Martin Luther King, Jr.
12
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Compassion: Lovers Share Soup
• Consistency: Practicing What You Preach
• Education: A Yearn to Learn
• Empowerment: Sharing Success
Understanding LeadershipThe Leadership Lessons of Martin Luther King, Jr.
13
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Humility: A Reluctant Reverend
• Listening: An Ear Without Fear
• Management: Administration of Inspiration
• Optimism: Heal with Hope
Understanding LeadershipThe Leadership Lessons of Martin Luther King, Jr.
14
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Communication: The Strength of Storytelling
• “Good leaders…have stories. Stories help
us learn and remember whom we are,
where we have been, where we are going,”
-- Max DePree
Understanding LeadershipThe Leadership Lessons of Martin Luther King, Jr.
15
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Communication: The Strength of Storytelling
• “King “spoke in the shared language of the
community.” -- Donald T. Phillips
Understanding LeadershipThe Leadership Lessons of Martin Luther King, Jr.
16
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Communication: The Strength of Storytelling
• King held audiences spellbound:
• Alliteration
• Cadence
• Imagery
• Metaphors
• Movements
• Repetition
• Rhythm
• Similes
AgendaThe Order of Events
17
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• 6:30 to 6:45 Welcome
• Learning Objectives
• Video: 40 Inspirational Speeches
• 6:45 to 7:20 Exercise: Leadership Assessment
• 7:20 to 8:00 Understanding Leadership
• 8:00 to 8:15 Break
• 8:15 to 8:30 Exercise: Memorable Mentors
• 8:30 to 9:15 Communicating Leadership
• Video: Phil Davison
• Video: Nancy Duarte (TED Talk)
• 9:15 to 9:30 Wrapping Up
Exercise: Memorable MentorsCredit Your Coaches
18
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Complete the Memorable Mentors
Matrix individually (10 minutes).
• Review your Memorable Mentors
Matrix with a small group of
peers (10 minutes).
• Share your experience with
the class (1o minutes).
AgendaThe Order of Events
19
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• 6:30 to 6:45 Welcome
• Learning Objectives
• Video: 40 Inspirational Speeches
• 6:45 to 7:20 Exercise: Leadership Assessment
• 7:20 to 8:00 Understanding Leadership
• 8:00 to 8:15 Break
• 8:15 to 8:30 Exercise: Memorable Mentors
• 8:30 to 9:15 Communicating Leadership
• Video: Phil Davison
• Video: Nancy Duarte (TED Talk)
• 9:15 to 9:30 Wrapping Up
Communicating LeadershipTrust, Communication, and Leadership
20
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• The Three Laws of Influence
• Trust
• Communication
• Leadership
Source: http://bit.ly/1ap2k8H
Communicating LeadershipTrust, Communication, and Leadership
21
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• “Organizations are no longer built on force
but on trust. The existence of trust between
people does not necessarily mean that they
like each other. It means they understand
one another. Taking responsibility for
relationships is therefore an absolute
necessity. It is a duty.” -- Peter Drucker
Communicating LeadershipTrust, Communication, and Leadership
22
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Effective communication with senior
management has one of the strongest effects
on the trust climate in a company.
• When communication channels deteriorate,
misunderstandings and misrepresentations
emerge and a climate of mistrust sets in.
Communicating LeadershipTrust, Communication, and Leadership
23
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• A managers' ability to listen, communicate
clearly, and lead has the strongest effect on
employees’ organizational commitment.
• To promote and build positive trust
relationships, senior managers must
communicate as honestly and directly as
possible, particularly during
uncertain times.
Communicating LeadershipVideo: Phil Davidson, Stark County Treasurer Speech
24
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
Funny, Insane Republican On Tape! (Phil Davison Goes Ballistic): http://youtu.be/Xp1iavgPCMc
Communicating LeadershipVideo: Nancy Duarte, The Secret Structure of Great
Talks
25
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
TEDxEast - Nancy Duarte uncovers common structure of greatest communicators: http://youtu.be/1nYFpuc2Umk
Communicating LeadershipNancy Duarte, The Secret Structure of Great Talks
26
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• Why are some presentations spellbinding and some not?
• What is the role of the presenter in storytelling or speaking?
• How do “what is” and “what can be” strengthen speeches?
AgendaThe Order of Events
27
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• 6:30 to 6:45 Welcome
• Learning Objectives
• Video: 40 Inspirational Speeches
• 6:45 to 7:20 Exercise: Leadership Assessment
• 7:20 to 8:00 Understanding Leadership
• 8:00 to 8:15 Break
• 8:15 to 8:30 Exercise: Memorable Mentors
• 8:30 to 9:15 Communicating Leadership
• Video: Phil Davison
• Video: Nancy Duarte (TED Talk)
• 9:15 to 9:30 Wrapping Up
Wrapping UpThe End is the Beginning
28
Matt
hew
A. G
ilb
ert
, M
BA
Lead
ers
hip
: In
flu
en
cin
g b
y C
om
mu
nic
ati
ng
• "I've learned that people will forget what you said,
people will forget what you did, but people will never
forget how you made them feel." -- Maya Angelou