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Receptionist

OLEC CORP.Job Description

Job Title: ReceptionistDepartment: OperationsReports To: Director of OperationsFLSA Status: Non-ExemptPrepared By: Richard JonesPrepared Date: May 23, 2005Approved By: Michael SmithApproved Date: May 29, 2005

SUMMARYReceives callers at establishment, determines nature of business, and directs callers to destination by performing thefollowing duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Obtains caller's name and arranges for appointment with person called upon.

Directs caller to destination and records name, time of call, nature of business, and person called upon.

Operates PBX telephone console to receive incoming messages.

Types memos, correspondence, reports, and other documents.

Issues visitor's pass when required.

Makes future appointments and answer inquiries.

Collects and distributes mail and messages.

Performs variety of clerical duties.

SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.

QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCEOne year certificate from college or technical school; or three to six months related experience and/or training; orequivalent combination of education and experience.

LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and proceduremanuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers oremployees of organization.

MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, anddecimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.

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PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employeefrequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee isoccasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters whileperforming the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

The noise level in the work environment is usually moderate.