– 1 –

We make ICT strategies work

Detecon

Integral Business

June 2014

© D

ete

co

n

– 2 –

Our Understanding1

© D

ete

co

n

– 3 –

Population Growth

Megacities

Aging of Society

Global changes in environment and society have a direct impact on the way of doing business …

Ecological

Transformation

Demographic

Transformation

Digital

Transformation

Societal

Transformation

Digital transformation

CSR

Management of disruptive

developments

Supply Chain

Sustainable SCM

Risks of Near/offshoring

with regard to CSR

Ecological/social factors

concerning production

Workforce

Demography

Generation Y/Z

Flexible Working

environment

Diversity

… therefore companies need to re-think business in the face of our 21st century challenges.

Climate Change

Resources Shortage

Balance of Nature

Extinction of species

Digital Transformation

Digitalization

Connected life/work

Collaboration

Zero Distance

Poverty

Divides: Digital,

educational, health-

wise

© D

ete

co

n

– 4 –

Inte

gra

te

OrganizationalPerspective

INTEGRAL TRANSFORMATION PROCESS

Environmental Perspective

Re-think ecological approaches

SocietalPerspective

Re-think societal structures and solution

Clients & CustomersPerspective

Re-think products and services

Re-think models, methods, structures, processes & culture

Consistency of values, financial performance, and social responsibility is a prerequisite for success: it drives customer loyalty and ensures a high level of attractiveness as an employer in the battle for talent.

This means to us, we are not only looking at our business’s impact on society and environment, but integrate diverse perspectives in a joint development of business approaches.

The integral transformation process is a holistic and integrating approach of co-creating with and for our stakeholders: employees, customers, society & environment.

Integral business means to develop business structures, -models, and -processes that and thereby include not only a financial and technological perspective

but also the ecological and societal perspective.

© D

ete

co

n

– 5 –

Our Approach2

Energy & CO2 Management

Approach for the elaboration and achieving of energy- and CO2 reduction aims of clients.

– 6 –

Integral Business Trend Monitoring

Identification of opportunities for the development of new markets and business segments in the area of sustainability.

Sustainable Procurement / Supply Chain

Integral „(R)esponsible (S)upply(C)hain“ approach for the reduction of sustainability risks in the supply chain.

Sustainability Reporting

Approach for an efficient sustainability reporting, development of KPIs, preparation for standards (e.g. GRI G4).

Datacenter Optimization

Approach for the optimization of data center, realization of audits, creation of business cases.

Efficient Telco Network Operations

Approach for the evaluation of telconetworks under aspects regarding energy efficience, benchmarking, derivation of optimization measures.

Transformation Design/ Smart Networks

Participatory approach in favour of a company internal and cross-company transformation with social impact, e.g. New Work, PPP, alternative business models, etc.

Integrated Funding

Opportunities for funding of projects for the social transformation both cross sector and cross medial, e.g. crowdfunding.

Building trust

Participatory approaches in support of the trusting relationship between employees and managers as well as between company and society. Application of online and offline formates.

OngoingProject experience

Integral TransformationIntegral Optimization

Strategy Check „Sustainability“Internal and external analysis as well as definition of selected future oriented approaches

Integral Business Portfolio

– 7 –

Project Coordination & Organization

Project Performance reporting & controlling

Stakeholder analysis

Problem solving techniques

Information management & reporting

Documentation management

Resource planning

Configuration & Change management

Quality management

We integrate well-known methods of the

business-as-usual …

… but also explicitly include methods of the creative economy, non-linear and bottom-up

methods.+

Conflict Management

Corporate Culture Development

Creativity techniques

Leadership techniques

Teambuilding techniques

© D

ete

co

n

– 8 –

Our References3

Client Reference

Development of a CO2-emission forecast and reduction strategy.

© D

ete

co

n

– 9 –20

14

06

24

_IN

TE

GR

AL

BU

SIN

ES

S@

DE

TE

CO

NS

TO

RY

_V

35

.PP

TX

The Challenge - Initial Situation

Rising energy costs, regulatory pressure, increasing interest of socially responsible investors as well as

competitive movements require Deutsche Telekom to take their environmental commitment seriously

In order to mitigate risks and economize on the opportunities, the main challenge is to gain transparency over

the expected development of the CO2-emissions within a complex ecosystem of technical developments (e.g.

mobile & fixed networks, datacenters) and subsidiaries scattered all-over the globe

The Task

Development of CO2-emission forecasts for all international subsidiaries

Analysis of CO2-emissions according to the clusters networks (fixed & mobile), datacenters, buildings, fleet,

travel and office IT; for all group-wide carriers and T-Systems units

Evaluation of energy efficiency measures and market development

Definition of a group-wide CO2-emission reduction target, the associated monitoring process and definition of

next steps

Client Benefit

Reduction of financial and reputational risks (e.g. rising energy costs, carbon tax, negative publicity)

Credibility to market own „green“ products & solutions

Strengthening of the group-wide cooperation and collaboration

Client Reference

Short, mid and long term finance concepts & new market strategies.

“Smart Wallet for sustainable growth!“

© D

ete

co

n

– 10 –20

14

06

24

_IN

TE

GR

AL

BU

SIN

ES

S@

DE

TE

CO

NS

TO

RY

_V

35

.PP

TX

The Task

Detailed research on foundations and assessment on the basis of a checklist

Development of a more detailed concept to attract sponsors

Application of business model methods

Developing a business case for mid and long term finance

Developing approaches for marketing solutions

Deliverables/solution

Recommendation of suitable foundations for short term finance

Development of a multi channel strategy

Best practice comparisons

Statistical analyses

Business case for chosen multi channel strategy

Marketing concepts

Client Benefit

Suggestions for new finance partners/strategies

Improved strategies for better marketing for the community as well as the foundation

Client Reference

Sustainable Supply Chain Management concept.

Implementation of Responsible Supply Chain Management.

© D

ete

co

n

– 11 –20

14

06

24

_IN

TE

GR

AL

BU

SIN

ES

S@

DE

TE

CO

NS

TO

RY

_V

35

.PP

TX

The Task

Organization and implementation of the project structure and content

Supply chain mapping

Development of an attempt for sustainability within the supply chain

Creation of transparency in the supply chain concerning sustainability

Identification and assessment of risks in the supply chain

Client Benefit

Strategy:

Development of a sustainability strategy for procurement, derived from the firm strategy

Tools/methods:

Overview of CR-Standards

Classification of risks for suppliers concerning sutainability

Procedures:

Escalation processes for topics on sustainability in procurement

Communication processes for topics on sustainability in procurement

Policies:

Activities for dealing with critical suppliers concerning topics on sustainability

Client Reference

Implementation of „(R)esponsible (S)upply (C)hain“: Responsible Procurement und

Supply Chain.

© D

ete

co

n

– 12 –20

14

06

24

_IN

TE

GR

AL

BU

SIN

ES

S@

DE

TE

CO

NS

TO

RY

_V

35

.PP

TX

The Task

Organization and carrying out of Corporate Responsibility tasks in purchase

Specification of DTAG standards of supply

Development and implementation of Action Plans in the Supply Chain

Performance measuring and improving

Stakeholder communication

Client Benefit

Supply management

Selection process with criteria for sustainable criteria

Risk management:

Identification of a critical supply path

Creating an „Audit Pool“ for the specific use of social audits

Communication& training:

Introduction and calculation of KPIs for the initiation of “sustainable procurement”

Procedures & regulations:

communications- and escalation procedures for a sustainable purchase

Integrated operations for sustainability in the supply chain

Client Reference

Corporate Responsibility Interims Management.

© D

ete

co

n

– 13 –20

14

06

24

_IN

TE

GR

AL

BU

SIN

ES

S@

DE

TE

CO

NS

TO

RY

_V

35

.PP

TX

The Task

Supporting the CR Teams in the area of sustainable supply chain management

Governance

CR Ratings

Stakeholder engagement

Deliverables / Solution

Restructuring and conception of the sustainable procurement working group

Concept of a sustainable procurement dialog day

Development of a method to do quantitative risk evaluation concerning the implementation of the sustainable

procurement strategy

Determining new demands due to GRI G4 including recommended course of action based on a gap analysis

Client Reference

Energy efficiency in the data centre. Green IT cost-benefit analysis

© D

ete

co

n

– 14 –20

14

06

24

_IN

TE

GR

AL

BU

SIN

ES

S@

DE

TE

CO

NS

TO

RY

_V

35

.PP

TX

The Task

Analysis of the components of the infrastructure in a data centre

Working with energy data under consideration of the client as well as data scaling effects, costs for expansion

of the buildings area etc

Preparation of suggestions for the procedure to sustainably improve energy efficiency in the data centre.

Deliverables

Presentation and documentation of positive effects of the introduction of server virtualization technology on the

computing infrastructure in data centers

Establishing a ratio system to assess the server virtualization on the basis of KPI

Client Benefit

Detailed basis for future policies concerning energy efficiency and decisions concerning investment decisions

Transparency of the savings divided in operating and investment costs

Quantifying positive effects with a sustainability strategy throughout the company

Opportunity for the external presentation of achieved successes

© D

ete

co

n

– 15 –

Our Team4

– 16 –

Christoph Rathgeb

Oliver Sill

Jochen Straub

Florian Rummel

Moritz Schüngel

Sven Garrels+41 79 4027479

Guy A. Djopmo

Philipp Bodenbenner

Roman Sominsky

Elena Rabbow

Marc WagnerTransformation & HR ManagementSponsor of Integral Business Community

Julia Troll

Hanane Bouzidi

Hanna Nari Kahle+49 170 4769678

Benjamin Henkes

Philip Maas

Philipp Bodenbenner

Dr. Hans-Rüdiger Vogel

Frederike Engel

Huyen MiHua

Our Team

Tugba Akyazi

Iska Becker

DorianSchallich

TanjaMisiak