Colombia is connected with the world through 10 submarine cables:

High quality infraestructure

1 Free Trade Zone of services in Colombia.

st

It hosts the first data center TIER 4.0 in Colombia.

Designed for hosting global services companies.

Projected for 18.000 workstations.

World-class business network+200 multinationals established in the region

USD 5,973 millions*

Colombian BPO services GDP in 2018

5.0%

Investing in OUTSOURCING SERVICES in

Source: DANE (Annual Services Survey, 2017 & National Accounts, 2018).

CALI Valle del Cauca

ColombiaCali M.A.* GDP per capita (PPP**) in 2018:

USD $16.593Cali M.A. population in 2019:

3.251.5479,2%65+

64,2%26,6%0-17 18-64Population

by age group:

**Purchase Power Parity

** M.A: Cali, Yumbo, Jamundi, Palmira, Candelaria, La Cumbre,Vijes, Dagua, Villa Rica y Puerto Tejada.

- Source: TeleGeography 2019; ATKearney 2017.

- Source: IMF (World Economic Outlook, 2019), DANE (Census projection 2005-2020).

growthrate.

*Forecast.

28% of Cali M.A. population is between 18-34 years old.

SALES OF THE BPO SECTOR IN 2018

*Graduates in 2018 (forecast).Source: DANE (Census projection 2005-2020), ICFES (SABER 11 Tests).

USD 9,522 millions* 9.2%C.A.G.R.(2015/2018).

*Forecast.

42.3% Source: DANE (Annual Services Survey, 2017 & National Accounts, 2018).

yearly graduates* from bilingual schools.

Initiatives for improving city’s bilingual profile:

+4,912+5.9% C.A.G.R.

Contact Centerscontribution.

12.8% C.A.G.R.(2015/2018).

USD 1,093 millions.

1 in the Pacific Ocean 9 in the Atlantic Ocean.

Supporting institutionsClusters and Associations

Invest Pacific is the investment promotion agency in the Colombian Pacific. We accompany the investor throughout its establishment process in the region, without any fee, and under strict confidentiality.

Address: Calle 3 # 9 - 08, Cali, Colombia.Phone number: +57 (2) 8937882

Website: www.investpacific.org Email: asaavedra@investpacific.org

Programs for improving productivity

CALI

EXPORTS OF THE BPOSECTOR IN 2018

MAIN EXPORT DESTINIES IN 2018

UTC -6

UTC -5

UTC -4

Contact center Other services.

Source: DANE (Quarterly sample of Foreign Trade of Services, 2018).

$459$399$305$296

$634$594

$481$463

2015 2016 2017 2018

USD

($) M

illio

ns $ 1.093$ 993

$ 787$ 759

+179,518bilinguals (B1 y B+).

Colombia is ranked 10 Worldwide in the AT Kearney Global Services Location Index.

COLOMBIAIn 2018

THE SECTOR IN COLOMBIA

United StatesLatin America (Chile, Peru & Ecuador)

European Union (Netherlands & Ireland)

SpainOther countriesSingapurChina

40.6%

23.3%

12.3%

11.8%

8.4%2.5% 1.2%

+643,629 professionals

+376,387 graduates (2000-2018)

+35,085 yearly graduates*

Human talent by academic level:

Graduates in areas for outsourcing of services (2000-2018).

31.1% Associate Degree

53.1% Bachelor Degree

15.7% Postgraduate Degree.

57,7% Business Administration21,3% Public Accounting14,8% Industrial Engineering6,3% Economics & Foreign Trade.

+164,562

*Graduates in 2018 (forecast).Source: National Ministry of Education (SNIES, 2018), DANE (GEIH, 2018).

Spain U.S.A

Colombia Israel Nicaragua

U.S.A

U.S.A

CALI, A CITY-REGION WITH APPROPIATE & HIGHLY QUALIFIED HUMAN TALENT CALI, AN INTERNATIONAL CITY

Source: DANE (Quarterly sample of Foreign Trade of Services, 2018).