admin infraestructure 2013.pdf

www.Admin2013.com

March 1922 | Las Vegas, NeVada

Co-located with GRC 2013, Financials 2013, and BI 2013

For more information and to register, visit www.admin2013.com or call SAPinsider at +1-781-751-8700

2OverviewSchedule

Pre-conference Workshops Conference, March 19 22

Monday, March 18

7:30 am Registration opens

9:00 am Morning Pre-conference Workshops sessions

12:00 pm Lunch

2:00 pm Afternoon Pre-conference Workshops sessions

Tuesday, March 19

7:00 am Registration opens

8:30 am General Session

10:00 am Exhibit Hall Opens

10:00 am Extended Break

10:30 am Breakout Sessions

11:45 am Lunch

1:00 pm Breakout Sessions

2:15 pm Extended Break


4:00 pm Break


4:15 pm Exhibit Hall Closes

5:15 pm Exhibit Hall Reopens

5:30 pm Opening Night Reception

5:45 pm Ask-the-Experts


Wednesday, March 20

7:30 am Registration Opens & Continental Breakfast

8:30 am Breakout Sessions/Outsourcing


9:45 am Refreshment Break




12:45 pm Lunch





4:45 pm Exhibit Hall Re-opens

5:00 pm Cocktail Reception

5:15 pm Ask the Experts


Thursday, March 21


8:30 am Breakout Sessions/Outsourcing






12:45 pm Lunch





4:45 pm Exhibit Hall Re-opens


Friday, March 22







12:45 pm Lunch


3:00 pm Conference Concludes

Pre-conference Workshops, Monday, March 18

Special 3-hour, pre-conference sessions hosted on this day offer you the opportunity to explore new trends and strategies, fortify your understanding of critical SAP technologies and solutions, and enhance your learning experience at the main conference. Take advantage of comprehensive workshops to build skills and increase your SAP system IQ. Obtain best practices and hear the latest product updates. Attend introductory sessions if you are new to SAP landscapes and system administration, or if you want to boost your existing knowledge. Advance sign-up is required.

Page 4

Conference, March 19 22 7 comprehensive tracks 20 core topic areas

Pre-conference Workshops Page 4

Track 1 SAP Solution Manager Page 9

Track 2 Implementations and upgrades Page 11

Track 3 System performance and landscape architecture Page 14

Track 4 Security, high availability, and disaster recovery Page 17

Track 5 Cloud and virtualization Page 21

Track 6 Data management Page 23

Track 7 Mobility Page 25


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Educational and networking opportunitiesMore than 250 educational sessions and forumsExpand your skills and knowledge by learning from the top experts at SAP, independent consultants, and your industry counterparts.

Pre-conference WorkshopsSpecial three-hour, pre-conference sessions and labs hosted on Monday, March 18, offer you the opportunity to explore new trends and strategies, fortify your understanding of critical SAP technologies and solutions, and enhance your learning experience at the main conference.

Ask-the-expertsSit down with leading experts and get detailed answers to your toughest questions. Draw on the real-world experiences of the industrys most knowledgeable experts to gain valuable insights and take home lessons you can put to use immediately upon your return to the office.

Customer-led case studiesTake away best practices and methodologies taught by the companies that practice them. Learn from highly experienced SAP customers to solidify your own strategies and tactics.

Interactive discussion forumsHear about your peers projects, challenges, and ongoing initiatives during forums facilitated by an expert moderator.

Cloud and VirtualizationFor the second year, were proud to bring back a comprehensive schedule of sessions dedicated to education on cloud and virtual landscapes. Learn from the brightest minds at SAP, leading customers, and prominent service and technology providers.

Exhibit HallSee demonstrations and hear directly from SAP and leading vendors about technology innovations and their impact on SAP applications you implement, administer, and troubleshoot.

Evening receptionsInteract with the best and the brightest minds working with SAP software. The people you meet here share the same challenges they are peers you will stay in touch with and look to for guidance well after the conference is over. Network with leading vendors to learn more about solutions and services that complement your SAP landscape.

Co-located eventsAdmin & Infrastructure 2013: Cloud On-Premise Virtual Mobile is hosted with BI 2013, Financials 2013, and GRC 2013. Registration at one conference admits you to all four events. Its a perfect opportunity to educate your entire team.


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Pre-conference Workshops SessionsMorning sessions 9:00 am 12:00 pm

A comprehensive guide to centralizing administrative, operations, and maintenance processes for your entire SAP landscape using SAP Solution Manager 7.1

page 5

A comprehensive guide to the latest security and access control trends and techniques: Best practices for ensuring a secure and compliant system

page 5

Lessons for preparing, deploying, and optimizing SAP BusinessObjects Business Intelligence 4.0 SP5 and a sneak peek at whats coming with SAP BusinessObjects BI 4.1

page 6

Comprehensive guidelines and best practices for ensuring a successful mobile BI strategy and deployment page 6

Hands-on labSelf-service reporting with SAP BusinessObjects Web Intelligence

page 7

Lunch 12:00 pm 2:00 pm

Afternoon sessions 2:00 pm 5:00 pm

A comprehensive guide to managing and presenting data using SAP Solutions for enterprise information management (EIM)

page 7

A comprehensive guide to SAP BusinessObjects BI platform maintenance and optimization page 8

Hands-on labDashboard prototyping with SAP BusinessObjects Dashboards 4.0

page 8

Pre-conference Workshops continued on next page

Special deep-dive sessions that enable you to: Fortify your understanding of critical SAP technologies and solutions Explore new trends and strategies Enhance your learning experience at the main conference

By registering for Pre-conference Workshops, you can: Attend any sessions of interest to you Benefit from expert-led instruction, demos, guidelines, and dedicated

question-and-answer time

Gain online access to the session slides and take-homes Participate in a networking lunch with other attendees

Join us for Pre-conference Workshops Monday, March 18

Pre-conference Workshops


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A comprehensive guide to the latest security and access control trends and techniques: Best practices for ensuring a secure and compliant systemRaymond Mastre and David Denson, PwC

Whether you are new to or implementing SAP Access Control, want to improve your SAP system security, or prepare your system for an audit, you will:

y Gain an up-to-date and comprehensive understanding of the role that the newest SAP Access Control components recently renamed can play in compliance and audits

Risk analysis and remediation (now access risk analysis) Superuser privilege management (now emergency

access management) Compliant user provisioning (now access request

management) Enterprise role management (now business role

management)

y Review your knowledge of key SAP security concepts, such as roles, profiles, authorizations, fields, and values, and determine if there is room for improvement within your own system

y Walk through SAP security design methodologies used in many multi-national corporations and view current trends in how security roles are organized across SAP landscapes

y Learn how and when to apply job- and task-based security design methodologies in your system using key indicators, such as the size of the user base, future organizational growth potential, and need for organizational restrictions

View live demonstrations of security and access control concepts as they are discussed and come away prepared to implement a new or improve your existing security and access control configuration.


Morning sessions 9:00 am 12:00 pm

A comprehensive guide to centralizing administrative, operations, and maintenance processes for your entire SAP landscape using SAP Solution Manager 7.1John Krakowski, SAP America

This session sheds light on the potential SAP Solution Manager 7.1 offers to standardize and streamline the IT operation processes of your entire SAP landscape, as well as increasing the efficiency of your IT staff and administration. By attending, you gain insight into:

y The Run SAP Like a Factory model and how it can be leveraged to provide greater global transparency into all your existing and new SAP solution landscape components

y Strategies to continuously improve application usage and IT service quality using the key Run SAP Like a Factory elements in SAP Solution Manager 7.1 to detect problems before they occur, and enable automation at the maximum as the foundation for the operational objectives of stability and simplicity

y New monitoring capabilities and walk through the core building blocks of Run SAP Like a Factory such as proactive real-time technical monitoring for SAP Sybase Unwired Platform and SAP HANA and out-of-the-box application-specific content for your critical business processes

y Testing options for your SAP-centric business processes, and capabilities to support your complex transport landscape and custom code management challenges

y The importance of conducting a change impact analysis for significant events, including application of support packages or installation of SAP enhancement packages

y Options and requirements for monitoring systems and the end user experience via mobile devices

y Reports you can utilize to identify jobs that run and/or cancel most often and your longest running jobs

Come away with answers to the most common questions and considerations about SAP Solution Manager 7.1, especially in the areas of:

y Planning an upgrade versus fresh installation of SAPSolution Manager 7.1

y Landscape design options

y Impact on functions currently used y Available SAP Enterprise Support options for

implementing SAP Solution Manager



6


Morning sessions continued 9:00 am 12:00 pm

Comprehensive guidelines and best practices for ensuring a successful mobile BI strategy and deployment Ryan Goodman, Centigon Solutions

This comprehensive three-hour session examines key elements of a successful mobile BI strategy that delivers business-critical information when and where it is needed. This fast-paced workshop explains in detail:

y What is possible today with mobile BI and how to plan for the future

y Proven project approaches with pitfall avoidance tips y How to leverage available tools to deploy enterprise-

wide mobile BI

y How to communicate with business information consumers to gather mobile requirements and set expectations

y Techniques for converting existing dashboards to mobile y Mobile data exploration and exploration views and who

should and should not be using them

y Mobile development platforms and custom apps available for BI

y Location awareness and mapping capabilities available and implications for mobile BI

y Critical data and device security considerations when deploying mobile BI

y New platforms, devices, and apps hitting the market every month and how to plan your strategy with an eye to the future

Lessons for preparing, deploying, and optimizing SAP BusinessObjects Business Intelligence 4.0 SP5 and a sneak peek at whats coming with SAP BusinessObjects BI 4.1Jason Rose and Ty Miller, SAP and Ingo Hilgefort, SAP Canada

This three-hour session provides a comprehensive overview of critical factors that must be identified and addressed when consid-ering or executing an SAP BusinessObjects Business Intelligence 4.0 SP5 implementation or upgrade. Discuss core questions every organization should ask itself prior to beginning, upgrading, or adding new functionality to a BI landscape, including architectural requirements for running SAP BusinessObjects BI 4.0 SP5.

y Learn what steps you need to take in your existing SAP or SAP BusinessObjects environment to prepare for an upgrade to SAP BusinessObjects BI 4.0 SP5 from a technical, operational, and end-user perspective

y Ask questions directly to SAP about recent changes to SAP BusinessObjects BI solutions, including SAP BusinessObjects Dashboards (formerly known as Xcelsius) and SAP Visual Intelligence

y Receive system diagnostic and monitoring techniques forenhancing the scalability and performance of your SAP BusinessObjects BI 4.0 SP5 solutions

y Examine improved integration capabilities between SAPBusinessObjects BI solutions, SAP NetWeaver BW, and SAPBusiness Suite applications

y Learn how to leverage the new SAP BusinessObjects Analysis client to more efficiently analyze SAP NetWeaver BW and other OLAP data sources on the Web and in Microsoft Office

y Get the latest updates on SAP BusinessObjects Design Studio for designing mobile dashboards

y Gain insight into SAPs vision and strategy for in-memory computing including SAP HANA and hear how it impacts existing SAP NetWeaver BW customers and the SAP data warehousing roadmap

y Get a sneak peek at new capabilities and functionalities to come with SAP BusinessObjects BI 4.1 and impacts on your overall BI strategy

Leave this session with the knowledge to chart a practical and effective short- and long-term BI strategy that accounts for evolving business requirements, advances in technology, and SAP product updates.



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Afternoon sessions 2:00 pm 5:00 pm

Hands-on lab Self-service reporting with SAP BusinessObjects Web Intelligence Chris Hickman and Patrick Leonard, Decision First Technologies

This hands-on session provides step-by-step instruction for leveraging SAP BusinessObjects Web Intelligence to build self-service queries and reports, including guidelines to integrate them with back-end SAP and non-SAP data sources.

y Learn how to use standard SAP BusinessObjects Web Intelligence functionality to create user-friendly, ad hoc reports

y Learn how to better use variables and functions y See how to enable drill-down capabilities for detailed

analysis

y Practice techniques for making self-service Web analytics more interactive, including tips for enabling drag-and-drop capabilities

y See how to optimize an SAP BusinessObjects Web Intelligence self-service reporting environment by exploiting key report distribution and publication capabilities

y Practice using input controls and graphics for more sophisticated and dynamic Web reports

y Go beyond core functionality and explore the best ways to use calculation contexts, and set up input and output parameters

y Learn how to generate SAP BusinessObjects Web Intelligence BI Web services and import them into a dashboard

y Get tips for leveraging new SAP BusinessObjects Web Intelligence 4.0 charting features and multi-source capabilities

Morning sessions continued 9:00 am 12:00 pm

A comprehensive guide to managing and presenting data using SAP solutions for enterprise information management (EIM)Don Loden and Nicholas Hohman, Decision First Technologies

This three-hour session provides a comprehensive guide to managing, cleansing, transforming, and governing data with SAP solutions for enterprise information management (EIM) and for exposing and presenting it using all of the rich visualizations possible with SAP BusinessObjects Business Intelligence (BI). This session goes far beyond an explanation of functionality to offer real-world established principles for using these solutions together to achieve success.

y Gain a solid overview of SAP solutions for enterprise information management (EIM) SAP Data Services, SAP Data Quality Management, and SAP Information Steward

y Witness what poor data quality will do to baseline report data and see before and after demonstrations to illustrate how to correct the data

y Learn how to utilize SAP Data Services to transform the most unstructured sources into trusted quantifiable metrics ready for integrated reporting

y Step through a live demo that illustrates how SAP Information Steward is used to quickly detect poor quality data and correct the problems, all while the business maintains visibility and transparency of the process

y Learn how to consume the output from the SAP Data Services processes as input into the most popular SAP BusinessObjects BI 4.0 visualization and analysis tools



8

Afternoon sessions continued 2:00 pm 5:00 pm

A comprehensive guide to SAP BusinessObjects BI platform maintenance and optimizationVishal Dhir and James Rapp, SAP

Attend this detailed three-hour session that delves into the many new options available to maintain and optimize your SAP BusinessObjects Business Intelligence platform. By attending, you will:

y Learn the best ways to build a patching strategy to keep your system up-to-date

y Examine SAP BusinessObjects BI 4.0 deployment scenarios to optimize performance and scalability for standalone, distributed, and load balanced/failover deployments and learn how to pick one that suits the needs of your organization

y Evaluate various security options and determine which model will best fit your landscape

y Learn how to correctly size your environment by using the BI 4 Sizing Estimator and the BI 4 Sizing Companion Guide

y Learn how to validate and maximize the performance of your environment using performance testing tools

y Review critical dos and donts, cautions, tips, and hints to increase your success and effectiveness when using the SAP BusinessObjects Business Intelligence platform

y Exchange and discuss ideas and strategies that you and other attendees have for ensuring optimal BI performance


Hands-on labDashboard prototyping with SAP BusinessObjects Dashboards 4.0 Vishal Dhir and Harjeet Judge, SAP

This hands-on session provides step-by-step instruction for rapidly building a dashboard using the new, out-of-the-box functional-ity available with SAP BusinessObjects Dashboards 4.0. Whether youre new to dashboards or have previously used the older Xcelsius release, you will walk through step-by-step processes to gain direct experience and learn how to:

y Utilize the latest drag-and-drop and free-form design capabilities

y Embed what-if analyses into your dashboards, providing users with fact-based decision support

y Design and edit high-performing queries using the new universe-based Query Panel

y Apply the concept of direct binding from a component to the results of a query, leverage the query results in a chart or scorecard, and see a live preview of the query data at design time

y Build a composite dashboard and use content linking to pass values from one dashboard to another dashboard (or to a report)

y Translate text in an enterprise dashboard by applying localized formats to dates and numbers and incorporate currency symbols independent of these formats

Bring a flash drive to back up your work so you can take it home with you and restore it in your own system.

Whats new in change control management with SAP Solution Manager 7.1? John Krakowski, SAP AmericaThis session examines proven methods and tools for ensuring high transparency and con-tinuous quality of the change process during the entire application lifecycle with SAP Solu-tion Manager 7.1.

y Learn how the enhanced change and transport system (CTS+) supports the transport of objects, such as portal con-tent across an SAP landscape, and see how to avoid or manage the risks associ-ated with application changes

y Explore the improved change request management (ChaRM), quality gate management (QGM) functionality, and synchronization for dual landscapes (RETROFIT)

y Examine the configuration validation pro-cess, including guided procedures for the transport execution analysis

Explore typical adoption scenarios for a sound change control strategy and understand the different levels needed for one consistent, inte-grated quality process.

Customizing technical monitoring functionality in SAP Solution Manager 7.1 to meet your business needsJereme Swoboda, NIMBLExamine the capabilities of technical monitor-ing functionality in SAP Solution Manager 7.1 and get guidelines for customizing it to meet your organizations unique requirements.

y Learn the difference between alerts and metrics and when it makes sense to use each, and gain tips to identify and dis-pose of useless monitors to prevent alert flooding

y Identify key integration points between SAP Solution Manager 7.1 and your com-puting center management systems (CCMS) and discover how and when to pull monitors from CCMS into SAP Solu-tion Manager 7.1

y Get lessons to optimally monitor emails and faxes and find out when and how to increase metric thresholds

Take home a step-by-step configuration guide for integrating Generic Request and Message Generator (GRMG) with CCMS for external Web site monitoring.

Case study

How SAP Solution Manager helped streamline Pentairs migration to the cloud Wendy Quaas, PentairThis session explores how Pentair reduced IT costs and improved SAP and non-SAP applica-tion management by moving its SAP systems infrastructure to a private, centrally managed cloud. Attend to:

y Get lessons for using SAP Solution Man-ager to create a cloud roadmap

y Delve into the questions Pentair asked potential cloud vendors before selecting one, including critical questions regarding data security, availability, and disaster recovery

y Examine the companys strategy for proj-ect and issues management when working in the cloud

Come away with links to an application life-cycle management (ALM) planning guide providing processes, tools, services, and an organizational model to manage both SAP and non-SAP applications in the cloud.

Best practices for configuring SAP IT Service Management functionality to improve business support and change request managementNathan Williams, EnowaThis session examines the new SAP IT Ser-vice Management (SAP ITSM) platform in SAP Solution Manager 7.1 and provides critical con-siderations and key configuration steps for leveraging it for improved business support and change request management. Gain insight into:

y The impact of the new SAP ITSM on pre-7.1 incident or change management processes and considerations for upgrading Change Request Management (ChaRM)

y The integration of SAP ITSM with applica-tion lifecycle management (ALM) for one central process to control change execution

y Incident and problem cross-features, such as text log history, text templates, incident duration, consolidated audit trail, and doc-ument attachments

A guide to migrating existing help desk tasks and technology to SAP IT Service ManagementMichael Pytel, NIMBLThis session provides tips and best practices for migrating from your current help desk software to SAP IT Service Management.

y Learn how you can reduce software costs by replacing third-party software with functionality currently included in your organizations SAP enterprise support maintenance agreement

y Walk through the steps required to con-figure and implement SAP IT Service Management functionality

y Step through a live demo illustrating self-service incident reporting, incident and problem interactive reporting, service management dashboards, and email notifications

Come away prepared to assess whether your company should consider a move to SAP Solu-tion Manager 7.1 IT Service Management.

Tools and strategies to ensure effective testing using SAP Solution ManagerWinni Hesel, EnowaThrough lecture and demo, this session intro-duces you to the latest testing tools and capabilities within SAP Solution Manager 7.1, designed to support end-to-end scenario, individual function, and integration testing. Attendees will:

y Focus regression testing efforts by identi-fying exactly what needs to be tested and determining the impact of configuration changes or SAP service packs on your existing business processes

y Explore the interaction between SAP Solution Manager and commonly used third-party testing tools, such as HP Quality Center and Worksoft Certify

y Understand how the new user interface improves testing speed and efficiency


9

SAP Solution Manager

Track 1Track 1

Track 1 continued on next page

Strategies for ongoing monitoring and maintenance of SAP systems and business processes using new application operations functionality John Krakowski, SAP AmericaUnderstand the best ways to leverage appli-cation operations capabilities in SAP Solution Manager 7.1 for central monitoring, alerting, analysis, analytics, and administration of your solution landscapes. In this session you will examine:

y New monitoring and alerting infrastruc-ture in SAP Solution Manager 7.1 and how to enable different alerting options, such as the alert inbox and the notifica-tion engine

y Key features of the technical monitoring work center, including system monitoring, the alert inbox, and interactive reporting

y Lessons to avoid interface failures, perfor-mance, and functional errors

Walk through examples of how to automate operations by the technical alert inbox includ-ing integration with notification and incident management.

Hands-on lab

5 SAP Solution Manager tools you already own to reduce risk and cost during SAP enhancement package projectsMichael Pytel, NIMBLThis hands-on session provides step-by-step practical instruction for leveraging five SAP Solution Manager tools to reduce costs and shorten upgrade or SAP enhancement pack-age installation timelines. Attendees at this session will learn how to:

y Use SAP Solution Manager to manage project blueprinting, configuration, and documentation, and to optimize project resources and timelines

y Leverage the solution documentation assistant to identify existing business pro-cesses in your production landscape, create your own business processes, and avoid the time-consuming process of building out your business process repos-itory manually

y Utilize the business process change ana-lyzer, both alone and with the test workbench, to decrease regression test-ing effort and time and to automatically generate test plans and reusable test scripts

A troubleshooting guide for identifying and resolving application performance problems using SAP Solution ManagerRob Kelly, NIMBLThis session examines how to leverage end-to-end trace analysis capabilities in SAP Solution Manager 7.1 to anticipate problems that may occur in a multi-user environment. Learn to:

y Prevent or correct the most common causes of poor application performance by getting to the root cause of the problem

y Identify potential data consistency issues by analyzing the transfer behavior on the SQL level with an end-to-end trace and see how this helps avoid technical excep-tions not visible in the user interface

y Reduce load tests or render them unnec-essary by checking the program flow using an end-to-end trace analysis

Taking IT support mobile! A guide to new mobile capabilities in SAP Solution Manager 7.1Michael Pytel, NIMBLExplore the mobile technical operations, IT service management solutions, and change request management for Android and iOS devices that are included with SAP Solution Manager. Attend this session to:

y Understand what software and infrastruc-ture is required to begin using the new mobile applications that are included as part of your SAP software maintenance agreement

y Walk through the set-up and configura-tion of SAP NetWeaver Gateway in SAP Solution Manager 7.1

y Step through live demos of the mobile applications IT managers and teams can leverage via tablets and smartphones to improve responsiveness to system and user issues

Maintain business process stability and detect process exceptions early using SAP Solution Manager John Krakowski, SAP AmericaDiscover how to exploit key capabilities in SAP Solution Manager to operate critical business processes in a stable and reliable manner and enhance your existing monitoring scenarios. Attendees will:

y Walk through the key components of business process operations from busi-ness process monitoring to business process analytics

y Learn how to use automated monitoring and alerting functions to proactively detect process exceptions, manage and monitor your related background jobs, proactively check for data inconsistencies, monitor critical interfaces, and cross-application failures

y Understand how to use business process analytics to report on trends for applica-tion-related as well as technical-related monitors


10Track 1 - SAP Solution Manager

Criteria for choosing the best methods and tools to minimize downtime and accelerate your upgrade or SAP enhancement package projectLon Blake, Emergys CorporationEvaluate various tools that are available to help you minimize system downtime and meet deadlines whether you are performing a simple upgrade project or an upgrade along with an SAP enhancement package implemen-tation. Get expert advice to:

y Take advantage of the free Business Func-tion Prediction service to assist in determining which technical usages of the latest SAP enhancement package to install

y Use the extended Computer Aided Test Tool (eCATT), SAP Test Acceleration and Optimization, and SAP Quality Center by HP testing tools for repeatable and con-sistent results

y Leverage the upgrade dependency ana-lyzer to uncover dependencies that could affect other SAP components in your landscape when you upgrade

y Deftly navigate the Upgrade Information Center to get the information you need, when you need it

The 2013 guide to evaluating, activating, and optimizing the latest SAP enhancement packagesLon Blake, Emergys CorporationThis session provides expert guidance for get-ting started with, installing, and activating SAP enhancement packages either as part of an upgrade or as a standalone project. Come away with a solid understanding of:

y SAP enhancement package architecture, contents, and strategies, including the role of equivalent support package stacks

y Important differences between SAP enhancement package installation and activation, including advice on the poten-tial time, effort, and complexity associated with configuring specific pieces of functionality

y The SAP tools available to assist you with your installation, including the solution browser, the scenario and process com-ponent list, and The Enhancement Package Information Center

This session, back by popular demand, includes new information about SAP enhance-ment package 6 and other new functionality.

Are you ready for an upgrade? Lessons for preparing your SAP landscape for new technology andfunctionalityLon Blake, Emergys CorporationThis session examines system landscape requirements and essential considerations for preparing your SAP landscape for an upgrade or enhancement package installation. Attend-ees will:

y Explore different landscape, CPU, memory, and release compatibility requirements to ensure your applications run smoothly together

y Examine SAPs five-system landscape requirement approach to upgrades and understand how it can reduce downtime and provide a complete productive sup-port landscape during the course of the upgrade

y Identify the right questions to ask your vendors to determine if third-party appli-cations need to be upgraded at the time of your project


11Track 2

Implementations and upgrades


Case study

How Callaway Golf adopted SAP BusinessObjects BI 4.0 without losing important 3.1 XI functionality Norman Ruppert, Callaway GolfWhen upgrading to SAP BusinessObjects BI 4.0, Callaway Golf discovered that while replac-ing traditional universes with the common semantic layer and Information Design tool improved reporting speed, users were having a difficult time letting go of existing 3.1 XI uni-verses, especially for Web reporting. Hear how Callaway Golf:

y Created a workaround that allowed SAP BusinessObjects Web Intelligence 4.0 users to access important 3.1 XI universe functionality

y Increased user acceptance and adoption of release 4.0 with this compromise

y Chose to move forward with the 4.0 upgrade to take advantage of perfor-mance benefits and new report design improvements

Technical tips for deploying a standardized configuration of SAPGUI Jereme Swoboda, NIMBLThis session provides lessons for deploying a consistent version of SAP GUI via the SAP installation server 7.30. Attend to:

y Identify prerequisites for activating the SAP installation server 7.30, including tips for a remote system installation

y Discuss common SAP GUI upgrade errors and get tips to properly apply patches or upgrade your front-end client

y Get an overview of the Windows Manage-ment Instrumentation (WMI) capabilities bundled in SAP installation server 7.30 for use with Microsoft, HP, IBM, and Intel soft-ware deployment solutions

Top technical tips and tricks for your SAP solutions for GRC implementation or upgradeMarie-Luise Wagener, SAP GermanyAttend unique session and get technical guid-ance from an experienced expert on SAP solutions for GRC 10.0 implementations and upgrades. Examine how to:

y Arm yourself with a detailed understand-ing of the key success factors and best practices for an implementation or upgrade

y Customize the user interface and leverage other available standard SAP tools

y Overcome and avoid common potential technical pitfalls by learning from success-ful customer approaches


12Track 2 - Implementations and upgrades


Case study

How Lexmark International leveraged SAP HANA using SAPs Rapid Deployment Solutions (RDS) protocol to drive enterprise analytics maturityN. Albert Khair, Lexmark InternationalLearn how Lexmark International achieved operational excellence and strategic infor-mation delivery with substantially increased efficiency in reporting performance and user satisfaction by integrating SAP ERP data with SAP HANA and SAP BusinessObjects BI 4.X while driving the enterprise toward an analyt-ics-based faster time to information insight. Attend this session to learn how the company:

y Identified critical environmental and land-scape requirements, from installing the latest enhancement and support packs to leveraging existing SAP NetWeaver solu-tions and infrastructures

y Utilized an in-house SAP process improve-ment roadmap to deploy the SAP BusinessObjects BI 4.0 suite of products in conjunction with the SAP Landscape Transformation tool

y Used SAP Rapid Deployment solutions protocol to port data from SAP ECC into SAP HANA to meet complex BI analytic, report development, and end-user requirements

Case study

Tales from 3Ms SAP BusinessObjects BI 4.0 upgrade Jeffrey W. Robinson, 3M3M had 25,000 worldwide users with 250,000 reports and 2,000 universes in SAP Busi-nessObjects 3.1 and had a strong need for advanced analytics and self-service BI to bridge the gap between IT and the business. Drawing on 3Ms experiences and lessons learned, attendees will:

y Learn about the key phases of the companys five-step upgrade to SAP BusinessObjects BI 4.0

y Understand the decision process behind 3Ms staged approach, including the needs of the user community as well as technical considerations

y Get best practices for upgrading SAP BusinessObjects Desktop Intelligence to SAP BusinessObjects Web Intelligence based on 3Ms experience

Understand how and why 3M is managing its reporting and its analytics in two dedicated instances.

Case study

Lessons learned from Valero Energy Corporations joint upgrade to SAP NetWeaver BW 7.3 and SAP BusinessObjects BI 4.0 FP3William Faison, Valero Energy CorporationExplore the business drivers behind Valero Energy Corporations decision to upgrade to SAP BusinessObjects BI 4.0 FP3 and SAP NetWeaver BW 7.3 simultaneously. Learn how the company:

y Phased, scoped, and resourced its joint upgrade project, including strategies and tools that were used to minimize down-time and meet project deadlines

y Overcame challenges associated with migrating SAP Business Explorer (SAP BEx) 3.5 queries and workbooks to SAPNetWeaver BW 7.3

y Leveraged SAP BI Consumer Services (SAP BICS) connectivity and new meta-data integration capabilities to ensure its BI and BW solutions were fully integrated

Explore the training approaches Valero Energy Corporation used to get users up to speed quickly with the newly upgraded systems.

Case study

How The Schwan Food Company leverages SAP HANA for results-oriented business analytics Karthik Palanisamy, The Schwan Food CompanyAttend this session to gain insight into how The Schwan Food Company deployed SAP HANA to turn data from multiple sources into business relevant information suited for analytics. Drawing on experiences from the companys successes and challenges, the speaker will:

y Examine the SAP HANA solution architec-ture utilized to integrate data from multiple SAP and non-SAP internal and external data sources (that were previ-ously difficult to integrate)

y Recommend strategies to drive leader-ship buy in, stakeholder commitment, and end user adoption

y Identify specific use cases that have high value for the business

Learn how the company plans to leverage SAP HANA across all its business units and migrate its SAP NetWeaver BW solutions to SAP HANA.

Hands-on lab

A practical guide to post-installation configuration of SAP Access ControlKurt Hollis, DeloitteIn this hands-on session, gain practical instruc-tion to perform the first risk analysis, first emergency access, and first access request in a newly implemented SAP Access Control 10.0 system. An expert instructor guides you through key processes and tasks, such as:

y Speeding up the process of setting up your system while learning important configuration settings based on real cus-tomer project knowledge

y Taking important post-installation steps like activating the BCSETS and initializing workflows

y Reviewing the SAP solutions for GRC 10.0 technical overview and architecture

y Setting up and customizing your rule set y Running scheduled jobs for synchroniza-

tion and risk analysis

Seating at hands-on lab is limited on first-come, first-served basis.

A field-tested guide to implementing a high-performing SAP BusinessObjects BI 4.0 solution that your users will love and adoptShankar Muthuswamy, Method360Attend this session and learn how a senior BI consultant has helped dozens of compa-nies overcome SAP BusinessObjects BI 4.0 implementation challenges and pitfalls that can result in poor system performance after go-live. The speaker draws on personal experi-ence in the field to provide you with:

y Best practices to prepare and size sys-tems in a heterogeneous landscape for optimal performance when working with large data volumes

y Techniques to build better semantic layer (universe) models with the right data foundations and business layers

y Methods to architect multi-source data federation scenarios across SAP NetWeaver BW and non-BW data sources

Come away with an understanding of BI front-end reporting tools and how to size and tune your back-end system to ensure that they per-form according to user expectations.


13Track 2 - Implementations and upgrades

Case study

How Sabre Holdings migrated a high volume of systems in a compressed time frame when upgrading to SAP BusinessObjects BI 4.0 Feature Pack 3John Hanson, Sabre HoldingsLearn how Sabre Holdings executed the global migration and upgrade of its legacy SAP Busi-nessObjects environment to the latest release. Drawing on the companys experiences and lessons learned, you will:

y Get recommendations to drive leadership buy-in, stakeholder commitment, and end-user adoption

y Evaluate the benefits (such as quick wins and timelier training) and challenges (higher degree of coordination, greater pre-planning) Sabre encountered utilizing a phased upgrade strategy

y Learn how the company actively moni-tored business readiness and managed resistance throughout the upgrade process

Take home a detailed checklist of wave stages and wave activities based on Sabre Holdings implementation roadmap.

Case study

Upgrading BI using a factory model: How shop floor best practices can be leveraged to ensure a successful upgrade Kyle Johnstone, Cognizant Technology SolutionsThis session provides a proven, scalable frame-work for upgrading your BI environment using a factory model approach. Using real-world examples, the speaker will explain how to:

y Adopt an unconventional, yet proven, upgrade method, using steps like migrate, track, test, R&D, and process improvement

y Adapt manufacturing line roles and ser-vices into the upgrade process to ensure that every report undergoes and passes a stringent quality check before migration

y Segregate the upgrade into waves and test and track after each wave to work out any potential problems before moving to the next phase

Are legacy system landscape deficiencies getting in the way of your BI upgrade? Ashish C. Morzaria, SAP Upgrading BI systems to SAP Business Objects BI 4.0 is not simple if you are running an aging BI software stack on ancient hardware. This session provides expert recommendations to help you:

y Assess your current BI landscape holistically from a hardware and infra-structure perspective so that you can upgrade to SAP Business Objects BI 4.0 without Herculean efforts

y Take advantage of virtualization to trans-form your BI landscape while reducing costs

y Align your organizations upgrade project roadmap with SAPs release strategy

Case study

How and why Microsoft standardized IT operations by consolidating SAP systems to a single global instanceJuergen Thomas, Microsoft CorporationIn this session, Microsoft shares undocu-mented tips and key recommendations, based on its own experience, to configure SAP sys-tems on big commodity servers, including single global instances.

y Identify the steps the company took to con-solidate its SAP systems onto a single global instance and see how it standardized pro-cesses across languages and countries and streamlined system maintenance

y Get lessons from Microsoft to evaluate, manage, and troubleshoot the perfor-mance impact of a consolidated SAP system, including considerations for response time and system throughput

y Examine configuration parameters that help ensure appropriate resource alloca-tion and performance of multiple SAP instances on one server

What every system administrator needs to know about SAP BusinessObjects BI 4.0Jeremy K. Baker, PwC This session helps system administrators and SAP NetWeaver implementation teams assess and manage the impact that a SAP Business-Objects BI deployment has on infrastructure strategies and daily maintenance routines. Leave this session with a detailed understand-ing of:

y Installation, configuration, administration, and monitoring differences between SAP BusinessObjects and SAP NetWeaver BW technologies, engines, and development environments that will have the biggest impact on your landscape planning

y Criteria for scaling SAP BusinessObjects solutions including SAP BusinessObjects Data Services for optimal performance, availability, and security

2013 guide to sizing an SAP landscape: Techniques and tools to optimize performance and scalabilityWilliam Adams, SAP AGThis session provides actionable advice to help you predict the hardware requirements needed to run your business workloads at optimal levels.

y Leverage the functionalities of sizing tools from SAP to calculate CPU consumption, perform user and workload analysis, and generate statistical records

y Explore the concepts of various SAP sizing methods, such as t-shirt sizing, formula sizing, user-based sizing, and throughput-based sizing

y Get details on upgrade sizing and analyze the effects of additional database users, query optimizer behavior, and changes in hardware and software configuration.

Explore special considerations, such as sys-tem scalability and the role that SAP standard application benchmarks play in both the scal-ability and sizing of your systems.

Case study

Lessons from Intuits process for monitoring SAP BusinessObjects system usageSteven Krandel, IntuitThis session describes how Intuit keeps its SAPBusinessObjects system running smoothly with a sound monitoring strategy and process. In this session, learn how Intuit:

y Designed a BI Competency Center to manage the complexity of a large SAP BusinessObjects user community

y Identifies a variety of problems including duplicate reports, unused reports, and inactive users

y Eliminates reports that cause system instability and other server problems

Improve operational efficiency and system reliability through process automationJeff Anders, SAPIn this session attendees will learn how to stan-dardize critical operational processes across SAP and non-SAP landscapes by leveraging SAP IT Process Automation by Cisco. By attend-ing, you will become familiar with:

y Key features, like unified incident response and predefined corrective and troubleshooting actions, and how they streamline complex operations and lift service levels by automating critical IT processes

y Requirements to create auditable records that help ensure accountability and compliance

y SAP IT Process Automation by Ciscos visual configuration environment for quickly creating or modifying process flows and modeling interactive IT land-scape technical operations and administrative tasks

An undocumented guide to monitoring techniques that ensure the health of your BI systemMichael Welter, Claraview This session teaches you how to leverage the power of new monitoring services now delivered with SAP BusinessObjects BI 4.0 to perform pro-active maintenance of the plat-form. By attending, you will:

y Learn step-by-step how to set up the SAP BusinessObjects monitoring services application

y Collect optimization tips you wont find in any documentation

y Create metrics, probes, and watches and set up notifications that alert you to prob-lems before they seriously compromise your reports and analyses


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Track 3

System performance and landscape architecture


15

Case study

How and why Microsoft standardized IT operations by consolidating SAP systems to a single global instanceJuergen Thomas, Microsoft CorporationIn this session, Microsoft shares undocu-mented tips and key recommendations, based on its own experience, to configure SAP sys-tems on big commodity servers, including single global instances.

y Identify the steps the company took to consolidate its SAP systems onto a single global instance and see how it standard-ized processes across languages and countries and streamlined system maintenance

y Get lessons from Microsoft to evaluate, manage, and troubleshoot the perfor-mance impact of a consolidated SAP system, including considerations for response time and system throughput

y Examine configuration parameters that help ensure appropriate resource alloca-tion and performance of multiple SAP instances on one server

Strategies to scale and optimize your SAP BusinessObjects BI 4.0 environment for optimal performanceKevin Hutto, Consultancy by KingfisherAttend this session to compare various meth-ods for deploying SAP BusinessObjects 4.0 and gain technical insight into configuration options to optimize your landscape.

y Gain knowledge of best practices for siz-ing and scaling your deployment to fit your needs

y Learn what components of the architec-ture are responsible for processing SAP BusinessObjects Web Intelligence, SAP Crystal Reports, SAP BusinessObjects Dashboards and SAP BusinessObjects Analysis, and what workflows are involved when report processing occurs

y Understand key areas within the SAP BusinessObjects BI 4.0 landscape that are critical to optimize for maximum performance

Step through examples of configurations based on actual reporting requirements and learn how to apply the principles to scale your own environment.

The 2013 guide to SAP BusinessObjects BI 4.0 SP5 improvements for managing and maintaining a high-performing BI platform Henry Kam, SAPAttendees at this session will learn how to leverage new SAP BusinessObjects BI 4.0 SP05 capabilities to:

y Simplify system administration and man-agement and reduce user support issues

y Improve and streamline auditing, monitoring, multi-tenancy support, multi-lingual reporting, hot backup, and lifecycle management

y Navigate online resources to access solu-tion information as well as SAP Active Global Support remote supportability tools

Step through live demos of these capabili-ties in action and get quick tips and tricks on how to set BI launch pad preferences for user groups.

Correctly size your dashboards to prevent performance problems Dr. Bjarne Berg, COMERITPrevent or correct the most common causes of poor dashboards performance by getting to the root cause of the problem Microsoft Excel, data source, universe, or design. Just a sampling of the practical tips and solutions you will come away with include:

y Criteria for selecting performance-enhancing themes, templates, layouts, and navigation paths

y An overview of which Microsoft Excel functions to avoid, such as decision branches and daisy-chained cells

y An assessment of options for leveraging the data sharer component to pass data from a parent to child SWF and how this enhances performance and manageabil-ity of large-scale dashboards

Take home a diagnostics checklist and trou-bleshooting guide for resolving dashboards performance problems.

Strategies for budgeting, planning, and sizing your SAP NetWeaver BW on SAP HANA project Dr. Bjarne Berg, COMERITIn this timely session, attendees will get expert recommendations for properly sizing SAP NetWeaver BW on an SAP HANA system along with advice for staffing and budgeting this complex project. Through real-life examples from five companies, come away with a frame-work for:

y Sizing an SAP HANA system using top-down techniques such as rule-of-thumb ratios and the t-shirt sizing model, as well bottom-up sizing using Quick Sizer Bud-geting for the hardware (on five different technologies), software, staff, and support resources necessary for implementation and ongoing management

y The prerequisites for items such as Uni-code, security, BW versions, and transport requirements associated with moving an existing SAP NetWeaver BW system to SAP HANA

Take home a task-by-task milestone plan for SAP HANA implementation.

Are legacy system landscape deficiencies getting in the way of your BI upgrade? Ashish C. Morzaria, SAP Upgrading BI systems to SAP BusinessObjects BI 4.0 is not simple if you are running an aging BI software stack on ancient hardware. This session provides expert recommendations to help you:

y Assess your current BI landscape holisti-cally from a hardware and infrastructure perspective so that you can upgrade to SAP BusinessObjects BI 4.0 without Her-culean efforts

y Take advantage of virtualization to trans-form your BI landscape while reducing costs

y Align your organizations upgrade project roadmap with SAPs release strategy

Track 3 - System performance and landscape architecture



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SAP solutions for GRC 10.0 performance tuning, monitoring, and solutions to common technical issuesKurt Hollis, DeloitteThis session provides critical information needed to improve the operation and per-formance of the SAP solutions for GRC 10.0 landscape. Using expert techniques and solu-tions such as SAP Solutions Manager and CCMS, learn how to:

y Detect performance problems before they occur through proactive monitoring

y Properly size the GRC system and manage memory to prepare your system for good performance

y Run and monitor background and segre-gation of duties (SoD) analysis jobs

y Troubleshoot workflow issues and SAP NetWeaver Business Client timeout issues

Take home documents and tools that guide you step by step through monitoring and performace tuning settings.

Case study

How Shell International ensures the smooth operation of its BI platformSteve Mutch, Shell International BVLearn how Shell International has simplified and automated the collection of statistics and processes to ensure smooth running of its complex SAP NetWeaver BW, SAP NetWeaver BW Accelerator and SAP BusinessObjects plat-forms. Attendees will:

y Understand the benefits of putting data load and usage statistics in users hands, and learn best practices for doing so

y Step through live demos of powerful dashboards that provide end users and system administrators insight into the operations of BI technology

y Gain insight into how Shell identified the right resources to design and develop dashboarding and analytical content in an Agile way using Scrum methodologies, and how these techniques allow for con-tinuous improvement

Successful operations, administration, and monitoring of SAP HANA Kurt Hollis, DeloitteUsing easy-to-understand steps, this session outlines the basics of how to operate, administer, and monitor the SAP HANA system. Drawing on real-world experience, the speaker will:

y Review the installation of an SAP HANA system, highlighting potential issues that can cause problems during operations, administration, and post go-live

y Offer recommendations for solving potential issues when integrating SAP HANA with the SAP BusinessObjects enterprise information management and front-end BI solutions

y Share effective methods for system moni-toring that alert to real issues before they become critical

Take home a checklist of undocumented tips for system administration and operation and a troubleshooting guide of common problems and their solutions.

A field-tested guide to implementing a high-performing SAP BusinessObjects BI 4.0 solution that your users will love and adoptShankar Muthuswamy, Method360Attend this session and learn how a senior BI consultant has helped dozens of companies overcome SAP BusinessObjects BI 4.0 imple-mentation challenges and pitfalls that can result in poor system performance after go-live. The speaker draws on personal experience in the field to provide you with:

y Best practices to prepare and size systems in a heterogeneous landscape for optimal performance when working with large data volumes

y Techniques to build better semantic layer (universe) models with the right data foundations and business layers

y Methods to architect multi-source data federation scenarios across SAP NetWeaver BW and non-BW data sources

Come away with an understanding of BI front-end reporting tools and how to size and tune your back-end system to ensure that they per-form according to user expectations.

Track 3 - System performance and landscape architecture

Does your patch process compromise system security? Lessons to rapidly identify and address security vulnerabilities Gary Prewett, NIMBLDiscover new ways to utilize the standard ABAP report RSECNOTE to evaluate your cur-rent patch process and ensure it meets security and compliance regulations. Get expert guide-lines to:

y Incorporate SAP security notes into your organizations monthly patch manage-ment process

y Enable automatic checks for security notes

y Deploy security notes while minimizing the potential impacts to production

y Analyze the results of your RSECNOTE report

2013 guide to SAPs identity and access management portfolioRegine Schimmer, SAP This session delves into SAPs integrated strat-egy for identity and access management and provides lessons for exploiting key function-ality and integration options within identity management and single sign-on solutions. This session explains:

y How to increase security and user produc-tivity with SAP NetWeaver Single Sign-On, including tips to enable SSO, user authen-tication, and identify federation across heterogeneous system landscapes

y Proven best practice solutions on deter-mining which single sign-on options you should use in specific environments, including ABAP or Java-based SAP sys-tems, as well as non-SAP systems

y How SAP NetWeaver Identity Manage-ment 7.2 leverages central user management functionality across SAP and non-SAP IT landscapes, and inte-grates with your key business applications such as HCM, enterprise portal, or email

Eliminate unauthorized data exposure and loss during file transfers Rohit Khanna, SEEBURGERThis session offers best practices for using managed file transfer (MFT) technology to pro-tect both SAP and non-SAP data exchanges from theft, loss, export to unapproved parties, and exposure to compliance penalties. Attend-ees will learn how to:

y Simplify their IT infrastructure by getting rid of the typical patchwork of plug-ins, FTP/SFTP servers, and gateway- or appli-cation-specific MFT servers used to manage file transfers

y Leverage SAP NetWeaver as the control center for managed file transfers

y Enable simple, secure certificate manage-ment as well as automatic EDI content conversion at end points

Best-in-class security design metrics from leading companies: How does your organization measure up?Matt Villier, PwCIn order to safeguard your SAP system and meet the ever-growing and changing segre-gation of duties (SoD) requirements of your organization, security design must be flexible and sustainable. Examine PwCs compilation of best-in-class security design metrics and gain insight into:

y The four key components of SAP security design organizational structure and governance, technical role architecture, SAP security processes, and ongoing management and monitoring and how to tackle each component

y How to achieve proper alignment between your security strategy and busi-ness objectives and goals

y Cost-benefit analysis that can be used to calculate the financial impact of choosing a derived role versus an enabled role strategy within your organization

What every SAP customer needs to know about analysis authorizations within SAP NetWeaver BWTom Venables, Turnkey ConsultingSAP NetWeaver Business Warehouse (SAP NetWeaver BW) 7.0 is delivered with a new authorization concept analysis authoriza-tions which is optional. Leave this session with a complete understanding of this new solution and the information you need to decide whether or not to upgrade your secu-rity when upgrading to SAP NetWeaver BW 7.0.

y Learn how security authorizations func-tionality differs between SAP NetWeaver BW 3.x and SAP NetWeaver BW 7.0

y Get in-depth technical detail using examples and screenshots on how to configure analysis authorizations and how to use and interpret the delivered tools, such as the trace tool

y Understand common project pitfalls when upgrading to SAP NetWeaver BW 7.0 analysis authorizations, such as how changes in the data model can affect the upgrade, and get tips and tricks to avoid them

SAP BusinessObjects security in 60 minutes: A template-based approach Alan Mayer, Solid Ground TechnologiesThis session boils down security principles to a series of templates that can easily be applied toalmost any corporate situation.Examples from bothSAP BusinessObjects XI 3.1 and 4.0 environments will drive home the techniques.

y Learn a template-based method for applyingSAPBusinessObjects security

y See how these techniques can be applied in a variety of situations, from setting up new accounts to standardizing privileges and delegating special privileges, such as administrative tasks, design, and publish-ing responsibilities

Take home the security templates presented to jumpstart your own tailored security model.



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Security, high availability, and disaster recovery

Track 4



18

Case study

Lessons from Microsoft to minimize risk and ensure the availability of critical business environmentsElke Bregler, MicrosoftThis session examines how Microsoft imple-mented a high availability and disaster recovery strategy that mitigates risk in the event of SAP system failure or outage and min-imizes downtime for planned maintenance. Learn how Microsoft:

y Leverages specific configuration steps and processes to cluster its servers and enable a switchover in the event of an outage

y Ensures compliance with strict service-level agreements (SLAs), recovery time objectives (RTO), and recovery point objectives (RPO) during outages

y Migrates services and client connections between systems to eliminate downtime associated with planned maintenance, such as server patch installations

Gain insight into the cost savings and pro-ductivity gains Microsoft has realized since realigning its IT infrastructure to ensure the availability of business-critical data and applications.

Preventing cyber attacks: How to address 11 risks that could leave your SAP system vulnerableMariano Nunez, OnapsisExplore ways to mitigate common SAP risks and vulnerabilities, thus preventing unau-thorized access to your business-critical information. You will learn how to:

y Protect the SAP application layer, respon-sible for critical tasks like authentication, authorization, encryption, interfacing, and audit logging

y Prevent unsafe configurations of technical parameters (ABAP and Java) and detect insecure interfaces between SAP components

y Identify missing SAP security patches and scalable SAP-certified solutions that will protect your systems from financial fraud, sabotage, and espionage attacks

Come away with insight into why segregation of duties (SoD), while important, may not be enough to protect your SAP system from risk.

Strategic tips to align SAP solutions for GRC with your enterprise identity and access management solution and bridge the gap between compliance and securitySandeep Poonen, PwCThis session will provide tips, tricks, and lessons learned for extending the automated provi-sioning configured in SAP solutions for GRC to other applications, including your enterprise identity management solution. Examine:

y Compliance advantages that SAP solu-tions for GRC can bring to other applications

y How to increase the visibility of your GRC program to the enterprise level

y Key functions and capabilities that are available in SAP solutions for GRC that assist in integration with identity manage-ment solutions

Case study

How Sharp Electronics successfully integrated compliance across 40+ SAP and non-SAP systemsWyatt MacManus, Sharp Electronics This session explores how Sharp Electronics enabled compliant user provisioning across its more than 40 enterprise SAP and non-SAP system environments. Discover how Sharp Electronics:

y Integrated SAP Access Control, SAP Pro-cess Control, and SAP NetWeaver Identity Management design and functionality

y Met JSOX compliance requirements while reducing operating costs and manual effort

y Defined the projects end-to-end process with key stakeholders across the compa-nys business units in North and South America

y Reduced SAP security staff at the same time it increased the number of systems managed by the group

Case study

An inside look at Dolby Laboratories best-in-class security design and access control implementation Neil Chua and Grace Manaois, Dolby LaboratoriesTake a detailed look at how Dolby Laborato-ries mitigated the operational and compliance impact following an SAP greenfield imple-mentation and improved existing security infrastructures at the same time. Find out how Dolby:

y Effectively planned its security redesign and access control project which included an SAP Access Control 10.0 upgrade and what challenges it over-came along the way

y Determined which access control compo-nents to implement, including risk analysis and remediation (RAR), superuser privilege management (SPM), and access risk management (ARM)

y Customized the standard GRC rule set and redesigned security logic to stream-line and automate the remediation process

Case study

How The Coca-Cola Company reduced the time and effort spent on user access reviews with an automated role and security clean-up processKyleen Wissell, The Coca-Cola CompanyLearn how The Coca-Cola Company lever-aged SAP Access Control to streamline its user access review process and maximize associ-ated return on investment (ROI). Learn how the company:

y Leveraged data classification to drive an improved periodic access review process

y Implemented a 120-day inactivity rule that automated role cleanup and a 180-day inactivity rule that automated removal of system IDs for improving licensing management

y Used HR triggers in SAP ERP HCM to automate access reviews when users change jobs

Track 4 - Security, high availability, and disaster recovery



19

Case study

How Accenture integrated its security and compliance environment with SAP Access Control and SAP NetWeaver Identity ManagementMatthew Pecorelli, AccentureExplore the benefits realized by Accenture one year after its SAP Access Control 10.0 upgrade project and integration with SAP NetWeaver Identity Management solutions for both user provisioning and role management. Hear how Accenture:

y Converted from a time-consuming, offline reporting process to fully automated compliance reporting

y Manages roles and provisioning requests in SAP NetWeaver Identity Management while leveraging the risk analysis engine in SAP Access Control

y Optimized CPU and maximized the speed of loading role changes

Panel discussion

Security role design and compliance How leading customers build and optimize their SAP security infrastructuresModerator: James Roeske, Customer Advisory GroupPanelists: TBAWhether you are upgrading your current SAP solutions for GRC, implementing for the first time, or optimizing your existing SAP security infrastructure, this panel provides insights that will help conquer the challenges you face. Join a panel of leading executives to discuss:

y How both large and small companies set up and manage their SAP security infra-structure, role concept, and compliance organizations

y Customers different perspectives of what an effective SAP authorization concept is and how it should work in their organizations

y How others establish and execute security processes and overcome security chal-lenges in todays ever-changing risk environment

A technical guide to integrating SAP solutions for GRC and SAP ERP HCM for ongoing security automationMeer Mahtab Hussain, DeloitteThis session explores innovative ways to inte-grate your IT landscape to automate compliant provisioning processes and drive security auto-mation. Discuss how to:

y Drive user access through employee HR triggers configured in SAP Access Control

y Automate position-based security role assignments with an indirect role distribu-tion model

y Align SAP technical roles to various HR organizational elements, SAP NetWeaver Portal groups, and active directory groups

y Accelerate employee onboarding through a multi-tiered security role design

Take home a configuration guide along with additional undocumented tips and tricks.

Best practices to design and implement your GRC security roles across three layers of your system landscapePawel Kozinski, ProtivitiIn this session, you will learn how to more effi-ciently develop SAP security roles that give proper user access in the ABAP-based back-end system, the SAP NetWeaver Business Client front end, and the GRC application layer. Gain expert guidance to:

y Build security roles, including the use of iViews that will work across SAP NetWeaver Business Client

y Identify and resolve SAP NetWeaver Busi-ness Client-based authorization issues

y Perform unit testing in both a purely ABAP-based system and the GRC applica-tion layer

Securing sensitive data in your SAPfinancials systemErin Hughes, SAPAttend this session to discover how to leverage SAP Access Control to manage segregation of duties (SoD) and access to sensitive data in your SAP financials system. Learn how to:

y Streamline and simplify the process of managing user access and access risk

y Bridge the gap between business and IT users and prevent fraud and financial misstatements

y Reduce risk and minimize the cost of access management and compliance through automation



20

Protect your critical BI content from disaster with these proven backup and recovery techniquesAlan Mayer, Solid Ground TechnologiesAttend this session to learn a sustainable pro-cedural solution for backing up and restoring all of your BI content. Attend to:

y Learn various methods of backing up enterprise BI content,such as cold versus hot and full versus incremental archives

y See how these archives can be restored to provide point-in-time recoveries of desired content

y Identify all portions of an SAP Busines-sObjects-based enterprise solution that need to be protected and provide enter-prise-strength recovery methods that are currently present in file systems and databases

Leading practices for optimizing SAP security design through proper integration with system access controls Rafael Smeyers, PwCGet guidelines for implementing or enhanc-ing your SAP security design and integrating it with SAP Access Control without the need for customization. By attending, you will explore:

y A proven methodology that will help you determine how to implement the core building blocks of SAP security and access control design to achieve full integration at the lowest cost of ownership possible

y Ways to address issues such as the devel-opment of a compliant user provisioning process, the integration points with other initiatives, including identity manage-ment, and SAP end-user training and compliance tracking

Take home a blueprint of a best-in-class integrated SAP security and access control environment.



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Cloud and virtualization

Track 5

Preparing for and managing the migration from a physical to virtualized SAP environmentDominic Uliano, SAPThis session provides critical insights and best practices to ensure your organization is prop-erly prepared for the migration from a physical infrastructure to a virtual IT environment. You will receive:

y Key considerations to help determine whether your infrastructure is ready for a virtual approach and if so, whats required to enable a timely migration

y Lessons for infrastructure design and proj-ect plan development

y Tips to minimize impact to your current operational system and reduce service downtime during migration

Walk through an actual migration process, from the initial business decision to testing and servicing the new virtual environment, and get tips to overcome potential pitfalls you may encounter.

Case study

Keep your virtualization initiative on track with lessons from EMC IT William Reid, EMC CorporationIn this session, EMC IT shares critical lessons and tips based on its enterprise virtualization initiative that can be put to immediate use to optimize your companys virtual architecture and roadmap. Attend for insight into:

y EMC ITs virtualization initiative, from the initial business decision through technical testing and servicing the new virtual environment

y Requirements to convert operational pro-cesses to a virtual operating model and meet protection service level requirements

y The companys approach to integrate more than 80 applications onto a com-mon cloud, including compute, storage, and network resources requirements

Come away with insight into how the com-panys use of SAP HANA has extended its virtualization initiative.

Guidelines for integrating cloud applications with on-premise SAP systemsGinger Gatling, SAPThis session explores options and criteria for integrating cloud-based applications with on-premise SAP systems. Attend to:

y Discover how to properly configure the cloud system to enable proper integra-tion with the on-premise system

y Explore onboarding requirements, includ-ing system setup, data migration, key user administration, and connectivity and security settings

y See what integration scenarios are pro-vided out of the box and requirements for extending and creating new integration scenarios

View an example of SAP Sales OnDemand inte-gration with SAP CRM for insight into whats required to plan and execute relevant integra-tion tasks.

Lessons to optimize SAP application performance in the cloud William Adams, SAPExamine options and key criteria for overcom-ing potential performance bottlenecks when operating SAP applications and systems in cloud-based environments. Attendees of this session will get lessons to:

y Manage performance challenges associ-ated with elasticity, such as buffer displacement, system restarts, and data reloads

y Optimize application response time in cloud environments, including the impact of protocols like hypertext transfer proto-col (HTTP), request for comments (RFC), simple object access protocol (SOAP), and single sign-on (SSO)

Come away with guidelines to properly size SAP applications for optimal performance in the cloud, including key metrics on CPU uti-lization, disk reads and writes, memory, and network traffic.

Case study

How Deloitte ensures optimal system performance of its virtualized SAP environmentChris Dinkel, DeloitteAttend this session to learn how Deloitte properly sized, monitored, and tested its SAPvirtualized environment based on VMware vSphere to ensure optimal system perfor-mance and allocation of resources. Get details on:

y The difference between managing SAP systems in a virtualized environment versus dedicated physical servers

y Architecture and operations requirements for running SAP systems in a virtualized environment, including reserved memory, multiple vCPUs, and dedicated LUNs

y How Deloittes virtual environment was designed and sized

Come away with tips to avoid or overcome potential performance issues associated with CPU-intensive tasks, such as transaction SGEN, upgrades, and service pack and enhancement package installations.

Cloud adoption options with SAP Dominic Uliano and Ginger Gatling, SAPThis session discusses common hybrid archi-tecture scenarios and addresses common misconceptions associated with cloud offer-ings from SAP. This session will also discuss deployment options and types of cloud appli-cations available from SAP.

y Weigh the pros and cons of moving your existing on-premise applications to a pri-vate cloud

y Explore considerations for the use of a third-party cloud such as Amazon for your SAP applications

y Understand SAPs public cloud and appli-cations offered in this public cloud

y Relate acronyms such as PaaS, IaaS, SaaS to SAPs various cloud offerings

Uncover the questions you should answer to know which option(s) are best for your business


22

Virtualization and cloud management solutions from SAP: The 2013 strategy and roadmapJeff Anders, SAPThis session examines solution offerings from SAP that can be used to optimize application and system administration in virtual and cloud-based landscapes, including insight into new cloud management and automation technolo-gies from SAP. Attend for an understanding of:

y Criteria for evaluating cloud management and virtualization technology from SAP and implementing it into your existing IT infrastructure

y SAPs latest cloud management innova-tion SAP Cloud Appliance Library and how to utilize it to provision SAP applications in a cloud environment

y How to streamline management of vari-ous layers of an IT landscape including both virtual resources and physical machines using SAP NetWeaver Land-scape Virtualization Management

Case study

How SAP Solution Manager helped streamline Pentairs migration to the cloud Wendy Quaas, PentairThis session explores how Pentair reduced IT costs and improved SAP and non-SAP applica-tion management by moving its SAP systems infrastructure to a private, centrally managed cloud. Attend to:

y Get lessons for using SAP Solution Man-ager to create a cloud roadmap

y Delve into the questions Pentair asked potential cloud vendors before selecting one, including critical questions regarding data security, availability, and disaster recovery

y Examine the companys strategy for project and issues management when working in the cloud

Come away with links to an application life-cycle management (ALM) planning guide providing processes, tools, services, and an organizational model to manage both SAP and non-SAP applications in the cloud.

Supporting several paths to the cloud: How to leverage a rapid deployment approach to optimize your cloud initiativePeter Russo, SAPThis session provides insight into how to lever-age rapid deployment solutions (RDS) from SAP to streamline a cloud-based application deployment. Attend to:

y Examine the pros and cons of various cloud deployment options including private, public, hybrid, or virtual private cloud and find out what elements are within the scope of a rapid deployment implementation

y View demos that explore the require-ments and benefits of SAP Cloud Rapid Deployment solutions for SAP ERP, SAP CRM, and SAP ERP HCM, including busi-ness collaboration, procurement, and talent management

Come away with new insights and criteria to help determine when it may make the most sense to leverage a pre-packaged solution from SAP for a cost-effective cloud delivery approach.

Effectively managing risk in a cloud-based environmentMeer Mahtab Hussain, DeloitteThe session examines critical factors that need to be considered to build a risk-based cloud security and data governance program that aligns with overall business strategy. Attend to:

y Examine key elements of a cloud security strategy from data privacy and regula-tory requirements, to identity and access management and application development

y Delve into the security implications asso-ciated with leveraging the cloud for mission-critical applications, and identify ways to reduce risk and ensure optimal data privacy

Come away with lessons to overcome com-mon security challenges in the cloud, including cyber threats and those associated with hybrid landscapes and multi-cloud scenarios.

Track 5 - Cloud and virtualization

Key considerations for building an enterprise information governance strategy Ina Felsheim, SAPThis session explains how to identify business priorities and specific data elements required for an information governance strategy and provides a comprehensive overview of the SAP solutions available to help support you. Attendees will learn to:

y Use SAP Information Steward to profile data and monitor adherence to gover-nance standards with data quality dashboards

y Perform root cause and impact analyses to identify key culprits behind inaccurate or low-quality data

y Leverage SAP Data Services to consoli-date and improve data quality from multiple sources or analyze unstructured text data sources

Expert guidelines for leveraging SAP Data Services for your data migration needsGinger Gatling, SAPThis session delves deep into SAP Data Ser-vices and provides guidance for leveraging key integration and data quality management capabilities to streamline your data migration initiatives. Attendees will:

y Explore the jobs, workflows, and transfor-mation capabilities within SAP Data Services and learn how to ensure SAP application configuration is referenced for data validation

y Learn the data migration pitfalls to avoid, like overlooking customizations within your target SAP systems

y Walk through a demo of SAP Data Ser-vices migration content for SAP ERP and SAP Business Suite data migrations, and see how SAP configuration tables connect for data validation and how to map cus-tomer data

Formalize your SAP data retention policy to decrease audit risk, optimize system resources, and lower TCOThomas Langner, DolphinThis session provides expert recommenda-tions for incorporating a secure, reliable, and cost-effective data retention policy into your information governance strategy. You will gain insight into:

y Proactive data retention management and how it can help you cope with the exponential growth of information in your corporation, and provide significant cost savings by recycling storage space

y The best ways to identify the data in your SAP system that could be at risk without having a strong retention model in place and to examine compliance benefits derived from a sound data retention policy

y Data retention modeling approaches for SAP data and will understand the strengths and limitations of each method

A comprehensive guide to data archiving and retrievalJim Malfetti, Brandywine Data Management This session delves into the business and tech-nical objectives of data archiving and provides countless tips derived from over 10 years experience with hundreds of archiving proj-ects to get your own archiving initiative off the ground.

y Learn how to take advantage of new SAP NetWeaver Information Lifecycle Manage-ment functionality, including document imaging, storage, retrieval, retention man-agement, expiration, and legal holds

y Learn how to build a rock-solid data man-agement strategy by mapping your largest tables to appropriate archiving objects

y Examine the many SAP standard data retrieval options available and under-stand their pros and cons so you can make the right choice

Yes, you can live without non-productive systems: System decommissioning strategies that reduce costs, minimize enterprise risk, and foster sustainabilityHarold (Ken) Campbell, SAPThis session provides an overview of enhanced SAP NetWeaver Information Lifecycle Man-agement features and capabilities that reduce cost, minimize needed resources, and support sustainability initiatives. Through lecture and demo, you will learn how to:

y Eliminate unnecessary legacy systems through the standardized system decom-missioning method offered by SAP NetWeaver Information Lifecycle Management

y Explore various system decommissioning functions and capabilities, including how to perform auditing and reporting opera-tions on the data from an inactive system

y Properly set up and maintain a system decommissioning project and see how it results in a single, lean data retention warehouse

Tips for getting started with and optimizing SAP Information StewardDon Loden, Decision First TechnologiesThis session provides practical advice to help you decide whether to deploy or optimize SAP Information Steward within your organization to monitor, analyze, and improve the integrity of your data. Learn how to:

y Identify key players and roles needed to deploy SAP Information Steward and learn how to organize these into a rich security model to support common data governance tasks

y Ensure effective supporting terms and definitions behind your organizations data scorecards

y Implement successful arbitration meth-ods for business terms and data quality rules


For more information and to register, visit www.admin2013.com or call SAPinsider

admin infraestructure 2013.pdf

Documents

pm breakout sessions

pm lunch

pm afternoon

pm extended break

conference sessions

pm exhibit hall closesthursday

pm exhibit hall closesfriday

pm cocktail reception