icca venue sector meeting presentation #icca11 #iccaworld #icca sunday 23/10/11

ICCA VENUE SECTOR MEETINGLEIPZIG 2011

International Congress and Convention Association www.iccaworld.com

Internal Session, 0900-1030

WelcomeNew Board MembersBoard NewsWorking with Hotels ProjectVenue Comparison Survey 2012Round Table – ICCA and the Venues Sector How do you maximise the value of ICCA membership in your region?

Sector Education Set 1, 1100-1200SE102: What’s New – Presentations on New Developments

Sector Education Set 2, 1315-1415SE202: National Convention Bureaux – What’s the venue perspective on the role they should play?


Internal Session, 0900-1030

WelcomeNew Board MembersBoard NewsWorking with Hotels ProjectVenue Comparison Survey 2012Round Table – ICCA and the Venues Sector How do you maximise the value of ICCA

membership in your region?


New Members Venues Sector Since IMEX 2011Company Country Contact From

San Diego Convention Center Corporation

USA Ms Carol Wallace

2011/06/13

The Westin Paris – Vendome France Ms Anne-Francoise Blotin

2011/07/04

Grand Hotel Palace Greece Mr Ioannis Misopapas

2011/07/19

Istanbul Congress Center Turkey Mr Ali Guner 2011/07/28

Design Centre Linz Austria Ms Lisa Winkler 2011/08/05

Halic Congress Center Turkey Mrs Bike Toku 2011/08/05

Persada Johor, International Convention Centre

Malaysia Mr Abdul Hamid Ahmad Maulana

2011/08/29

Sunway Resort & Hotel Spa Malaysia Mr Wilfred Yeo 2011/09/06

Sheraton Milan Malpensa Airport Hotel & Conference Centre

Italy Mrs Nandina Spagnuolo

2011/09/09


New Members Venues Sector Since IMEX 2011Company Country Contact From Since

Hotel Sorolla Palace Spain Ms Nuria Audi 2011/09/09

Congresium Ankara, International Convention & Exhibition Centre

Turkey Mr Jano Kasal 2011/09/12

Portaventura Business and Events

Spain Mr Franck Barbaras

2011/09/29

Cartagena de Indias Convention Center

Colombia Mrs Juliana Lopez-Bermudez

2011/09/30

Reims Evenements France Mr Guillaume Mechin

2011/10/06

Merinos Ataturk Congress Culture Centre – Merinos ACCC

Turkey Mr Cuneyt Acar 2011/10/11

Sheraton Macao Hotel China PR Ms Ruth Boston 2011/10/11

Las Americas Resort y Centrode Convenciones

Colombia Ms Victoria Eugenia Vellojin Morales

2011/10/14


50th ICCA Congress

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

ICCA Board of DirectorsLeipzig, 21 October 2011

• Financially on track to generate slightly larger surplus in 2011 than budgeted.* Strong fee collection* New member recruitment - 90 * Good take up of advertising*Record attendance at Leipzig Congress.

Board report

• ICCA's global reach is a key element in weathering the economic environment* More than 50% of new members are from outside Europe* first time fewer than 60% of members from Europe* Board priority how to best deliver

services in all regions

Board report

• Permanent turbulence* ICCA is not changing its rules of membership, but will try to help members in particularly badly impacted countries to recover

Board report

• International associations* Still the most resilient sector of the market* No change to ICCA's strategic focus on this sector.* Commitment to continue growing

the quantity of data and the tools to access and use the data.

Board report

Working with Hotels Project

Sian Thomas


Venue Comparison Survey

Alec Gilbert Annabel Norris – Sydney Convention &

Exhibition Centre



• Completed every 2 years• Last completed in 2009• 91 questions• Launched 2010• 141 venues participated• 47% of category membership• Next survey commences now• Launch date – aiming for ICCA

Conference 2012



• Participating venues 2009

• Europe 84• North America 15• South America 3• Asia Pacific 28• Africa/Middle East 11• TOTAL 141• Excludes hotels



• New Questions 2009

• Member of Alliance• Sustainability• Expansion/Refurbishment• Space Rental Charges?



• 2012 Survey

• Social Media• Sustainability• Accreditation• Inclusions – increasing?• Technology• New revenue streams• Target – 60% of members



• Commissions• Deposits• Cancellation Fees• Compliance requirements• New roles



Volunteers:• Renata Dobler-Jerabek

Reed Exhibitions Messe Wien, Austria• Handan Boyce

Halic Congress Center (ICVB Board Representative), Turkey

• Alexandra TorégãoLisboa Congress Centre, Portugal

• Chris PrietoEmperors Palace, South Africa


Round Table – ICCA and the Venues Sector

How do you maximise the value of ICCA membership in your region?


Sector Education Set 1, 1100-1200

What’s New – Presentations on New Developments


Description:What’s hip and what’s not – what’s changed, what are we doing about it, what have we

stopped doing? Join this interactive session to learn from your peers on how to make the most out of your membership in ICCA not only within your sector but also in the same region

Moderator: Sian Thomas

Trevor McCartney, Director of Business Development, Qatar National Convention Centre

Alec Gilbert, Chief Executive, Adelaide Convention Centre

Kerrin MacPhie, Director of Sales, ACC Liverpool

Sector Education Set 2, 1315-1415National Convention Bureaux – What’s the venue Perspective on the role they should play?


Description:As association meetings have proven to be the most stable business within the industry,

more and more countries are tyring to elevate their marketing efforts in attracting association business and raise it to a national level. Find out from venues and bureaux and PCO’s on what efforts have been made in their countries and share your experiences.

Moderators: Alec Gilbert and Sian Thomas

National Convention Bureaux

Eduardo Chaillo, Regional Director – USA and Canada, Mexico Tourism Board

Chad Shiver, Conventions & Tourism (London), Japan National Tourism Organisation

Nomasonto Ndlovu, Global Manager, Business Tourism, South African Tourism

Venues and Local Bureaux

Peter Brokenshire, General Manager, Kuala Lumpur Convention Centre

Robyn Hendry, Chief Executive Officer, Canberra Convention Bureau