icca destinations workshop #icca11 tuesday 25/10/11
DESCRIPTION
Presentation on Medical Cities, Education Cities, Knowledge Cities, innovation Cities, Design Cities – How can the Meetings Industry work with these City Branding Concepts. Held during the 50th ICCA Congress. #icca11 TUESDAY 25/10/11TRANSCRIPT
Medical Cities, Education Cities, Knowledge Cities, innovation Cities, Design Cities – How can the Meetings Industry work with
these City Branding Concepts
ICCA Congress LeipzigOctober 25th 2011
Jerad Bacher – Director – Dubai Convention BureauTrevor McCartney – Director – Qatar National Convention Centre
Jorge Franz – Vice President - Greater Houston Convention and Visitor Bureau
Maureen O’Crowley – Vice President - Seoul Tourism Organization
Steen Jakobsen – Convention Director – Wonderful Copenhagen Convention Bureau
Moderator - Rohit Talwar - CEO – Fast Future
Convention 2020 Research Findings Destination Priorities 2011
Use web /social media more to promote the destination
Find differentiators in
the face of intense
competition
Prioritise key events,
industries and associations to
target
Convention 2020 Research FindingsDestination Strategies 2015
Show ROI for event
owners/delegates
Show longer term contribution
to economic development
More extensive
data mining
To win we Must Focus ‘Beyond Tourism’
Image source: asiatravel.com
Dubai – Developing Key Economic Sectors
Qatar – Leveraging Knowledge Sector Investment
Houston - Enabling New Networks, Partnerships and Collaborations
SEOUL – Supporting City Branding Strategy
Copenhagen – Showcasing the Delegate Experience
QATAR FOUNDATIONTHE CHALLENGE
Creating a thriving and sustainable post hydrocarbon society in Qatar
QATAR FOUNDATION
QATAR NATIONAL VISION 2030
THE VISION
EDUCATION SCIENCE &RESEARCH
COMMUNITY DEVELOPMENT
QATAR FOUNDATION
THE THREE PILLARS
EDUCATION
Qatar Academy Qatar Academy Al Khor
EDUCATIONA POSITIVE START
EDUCATIONTRULY INTERNATIONAL
SCIENCE & RESEARCH
Qatar Research Institutes
Qatar Biomedical Research Institute
Qatar Environmental
& Energy Research Institute
Qatar Computing Research Institute
SCIENCE & RESEARCHHOME-GROWN SOLUTIONS
SCIENCE & RESEARCH
A RESOURCE FOR THE REGION
SCIENCE & RESEARCH
A RESOURCE FOR THE REGION
Technology Meets Innovation
State-of-the-art research facilities + World Class Researchers = Cutting Edge Technologies
SCIENCE & RESEARCH
INTERNATIONAL PARTNERSHIPS
Enhancing Lives
COMMUNITY DEVELOPMENTCULTURAL & HERITAGE, PAST AND FUTURE
Qatar National Convention Centre
300 hectares
2001 – Education City2003 – Education City
614 hectares
2004 – Education City
754 hectares
2011 – QNCC Completion
THANK YOU
Jorge FranzVice President of International
Sales and Tourism
Greater Houston CVB
Greater Houston Convention and Visitors Bureau www.VisitHoustonTexas.com
Houston at a glance
• CVB Established in 1963• Governed by a Board of Directors• 90% of funding from hotel occupancy
tax• 75 Employees• 10 Departments• Dedicated International Department• Representation Agencies in Mexico,
Latin America, Europe and Asia Pacific
Greater Houston Convention and Visitors Bureau www.VisitHoustonTexas.com
Houston by the Numbers
• 4th Largest City in the USA• 5.2 Million Residents• 66,000 Hotel Rooms• 2 Convention Centers:170,000 m2 each• 3 Airports: United Airlines largest hub• 110 non-stop Domestic Flights• 66 non-stop International Flights• 3,000 Energy Related Companies• 18 Museum District
Greater Houston Convention and Visitors Bureau www.VisitHoustonTexas.com
The Texas Medical Center
• Established in 1945• 1st Medical City• 49 Non Profit Medical Institutions• 21 Academic Institutions• 14 Hospitals• 3 Medical Schools• 6 Nursing Schools• 5.5 Million patients per year• 93,500 employees• 20,000 advanced degreed professionals
Greater Houston Convention and Visitors Bureau www.VisitHoustonTexas.com
The Texas Medical Center
Specialties in:•Cancer Treatment and Research•Children’s Care•Cardiovascular Care•Burn Victim Care•Nursing•Research and Education•Information Sharing•Trauma Care
Greater Houston Convention and Visitors Bureau www.VisitHoustonTexas.com
Our Partnership
• Started in 2007• Most medical institutions have
International departments• International Affairs Advisory Council of
the TMC• As new medical cities began to appear,
we had to compete• International competition• Asked Houston CVB to lead the group in
2010
Greater Houston Convention and Visitors Bureau www.VisitHoustonTexas.com
How We Work Together
• Jointly identify medical association business we can pursue
• Medical Tourism marketing• Houston Airport System Program• Joint Marketing Promotion• Joint Health Ministries Promotion• Introduce International PCO’s and
meeting planners to key players• Starting Ambassador Program
Greater Houston Convention and Visitors Bureau www.VisitHoustonTexas.com
What This Means For the Client
• Share knowledge with the vast network of medical professionals located in Houston
• Work with the Houston CVB to bring your association clients to the United States
• Have a trusted partner to help you grow your business
If a city doesn’t brand itself…others will.
The tide begins to turn.
2005:
Cheonggyecheon Restoration
Cheonggyecheon Restoration
Cheonggyecheon Restoration
Seoul Plaza
Seoul Plaza
Centralized Bus Lane System
BRAND
New MottoClean & Attractive
Global City
2006
Han River Renaissance Project
Redesigning a City
Han River Renaissance Project
Redesigning a City
Han River Renaissance Project
Redesigning a City
Dongdaemun Design Plaza
Redesigning a City
Floating Island
Redesigning a City
2010
Seoul’s Original Design Assets
2010
Powerful image of Seoul
Not a ordinary
FAMTRIP
Re-flection
The traditional FAMTRIP:
•Boring
•Costly and time consuming
•Difficult to attract the right clients
•Low ‘buy-in’ from local suppliers
•Poor ROI
Re-thinking
The new generation FAMTRIP:
•Inspiring and different
•Educating and entertaining
•Involving and engaging
•Networking & knowledge sharing
•Better ROI for delegates & suppliers
Re-MINDINGThe educational components:
•Keep delegates active, focused and involved
•Use of unique facilities and alternative locations
•Implement sustainability
•Increase Return On Meeting Investment
Re-programming• Free your MIND
• Open your MIND
• Would you MIND involving me?
• MIND the physical set-up
• MIND the Brain... Food
• MIND the Green
• Energizing your body & MIND
• MIND the stay
M.I.N.D. 2011• 61 meeting planners from 19 countries
• 7 media representatives
• 14 local suppliers (venues, hotels, PCOs, DMCs etc.)
M.I.N.D. 2011 - Evaluation
M.I.N.D. 2011 - Media