Group FourBanquet: Takeaway & Restaurant App

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reas

Project Management Area PresenterIntroduction Dáire

Initiation Dáire

Scope Stephen

Schedule Martina

Cost Emma

Quality Stephen

Human Resources Martina

Communications Emma

Risk Dáire

Procurement Floriana

Conclusions Floriana

Presenters

Intro

duct

ion

• Fully comprehensive dining app

• Allows for take away pre-order, home delivery, and

restaurant booking

• Integrates into existing reservation software, or can act

as a standalone.

• Initially launching in Dublin, with a view to expanding

nationwide if Scope allows for this in the future.

• Supports different payment options, including credit card,

PayPal and cash for all dining options.

What is Banquet?

Pro

ject

Initi

atio

nOur Goals

• Specific: 10,000 users and 100

restaurants

• Measurable: Apps

downloaded/subscribers

• Actionable: Group covers of various

areas required (restaurants,

software, payments)

• Realistic: Market research on food

apps

• Time: End of H1 2017

Benefits:

• Quantifiableo Cash flows

o Downloads

o Restaurant sign ups

• Non-quantifiableo User sentiment

o Restaurant promotion of app

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Scope Management 1S

cope

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Banquet Scope

• App Works on across multiple platforms

• Easy payments with PayPal and remember me feature on the App

• Easy Search by the following1. Location.2. A-Z guide.3. User rating.4. Booking Availability.

• Integrating into Restaurants Booking software, e.g. “OpenTable”.

• User Reviews per Restaurant.

• Setting up loyalty user discount.

Work Breakdown Structure

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Scope Management 2S

cope

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Stakeholders

Stakeholders

• CEO of Banquet

• Restaurant Owner

• R&D manager

• Customer Service

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tCritical Path Management

Activity Management

Office - Hire UCD enterprise pod until we have office up and running

Software Development

A. Communication:

- Initially have daily stand-up meeting and weekly formal meeting

B. Software Release:

- 4 months for the development of the software (1 month contingency)- Beta trial/soft release to friends, family and limited client base- Fix software bugs (2 weeks)

Clients - Build client base while carrying out market research in parallel

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tProject Schedule: Gantt Chart

TodayMonth

Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Initiation

Charter

Scope Document

Planning

Office Space

UCD enterprise pod

App R&D

Design

Training

Beta test

Software release

Market Research & Advertising

Market Research

Advertising

Build Client Base

Sales

Jun-17Jan-17 Feb-17 Mar-17 Apr-17 May-17

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Plan & Budget

• The Cost Management Plan for Banquet includes establishing the estimated budget and measuring actual spending against the planned budget.

• Actual costs and variances from the budgeted cost will be monitored (S-Curve) and reported regularly to the Steering committee and project sponsors.

• Steering committee approval will be required for any cost change over five per cent.

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Provisions

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Quality Management 1Q

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tQuality

Quality Planning• Ensure as much as possible all app code is written by

in house R&D.• Integration with 3rd party such as PayPal need to be put

in place.

Quality Assurance• Soft release to market using “Test Flight” to get

customer feedback and issues two months before release.

• Schedule software updates.

Quality Control• Customer feedback on the App Store & Google Play

Store.

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Project Organisation Chart

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Roles & Responsibilities: RACI grid

Responsible R Accountable A Consulted C Informed I

Project Charter

Scope Document

Project Schedule

Budget Control

Code Development

App Testing

App Training Marketing Sales Customer

ServiceAquire

Office SpaceHuman

Resources Accounts IT Maintenance

Contracts, Patents, etc.

R R R R I C I A C I C C C I C

A A A A A A

I C I I I I R R R I I

A A

I I I C C C C R I C I I

A

I I I C C C R C I C I I

A

C C C I R R R I I C I C C C

A A A

I I I I I R

A

I R C I

R

C C I I I I I I I

Project Manager

Office Manager

Designer

Sponsor (CEO)

IT Technician

Marketing Agency

Sales Manager

Customer Service

Manager

Lawyer

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Anticipated Problems

Integrative Negotiations

Skills Matrix

primary skill

secondary skill

interest

Tasks/Participant Office Manager

Customer Service Manager

R&D Member

IT Technician

Accounts

App Design

Customer Services

Sales

Problem Solution

- Customer (well known brand) will not sign up

unless assured e.g. 200 orders a month

- Offered a joint marketing campaign- Promote our app by piggy backing their brand

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mun

icat

ions

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Plan & Reporting

Ensuring timely and appropriate generation, collection, dissemination, and storage of project information.

• All project documents will be stored in Google Drive – accessible by all stakeholders: https://www.dropbox.com/projectmanagement/Banquet%Docs (Including current and archived historical versions)

• Project Tracking:• Critical project milestones, will be tracked on the Gantt chart Martina previously outlined,

and sent on a weekly basis.• Status updates will be given via a RAG report which will be sent on a weekly basis.

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Reporting Frequency Matrix

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tAssessment Matrix

Impact

Significant

Bugs in app affecting usability

Not finishing in time for launch

Running out of money, unable to complete app

Moderate Sugar tax

Low

Low Moderate High

Probability

Types of risk

identified:• Financial risk

• Technical risk

• Implementation risk

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tRisk Responses and Contingencies

Risk Response Contingency

Bugs in app Minimise through beta testingSwift corrections of issues and open and honest dialogue with

customers

Not finishing in time for launch

Minimise via setting deadline for one month before launch date

Completion of app during extra time, death march until

completed

Running out of money Avoidance by closely monitor S curve variation and correcting where needed. Usage of contingency budget

Sugar tax Do nothing as this would be government mandated

Work with restaurants to assess impact and offer support where possible

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Procurement Plan

PROCUREMENT MANAGEMENT PLAN

WBS

Identification of two activities to outsource

The reasons for outsourcing are:- Technical or management ability;

- Reduce inventory costs

PROJECT SCOPE STATEMENTDefinition of:

- Technical requirements;- List of deliverables attempted

INFLUENCERS

Environmental Factors:

• Past marketing agencies performance and reputation;

•Typical contractual terms and conditions for the legal services;

• Marketplace conditions.

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Procurement Tools

In order to identify the activities to outsource, we used three different tools:

Make or buy analysis

Market Research

Expert Purchasing Judgement

Con

clus

ions

Conclusions

We believe that this project will be successful because:

•The goals are achievable;

• The timeframes are reasonable;

• The budget and the contingencies estimated allow us to proceed within the planned schedule and without incurring any scope creep

TIME

SCOPE

COST