Google Apps saves time and effort for employees of the Korean ?· About Google Apps Google Apps is a…

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Case Study | Google Apps for Business

At a GlanceWhat they wanted to do:Stable,highcapacityandlowcostserversolutionSharelargefileattachmentseasily

ServermaintenancewithoutdedicatedITresource

Solutions usedGmailDocsForms

What they achieved:Serverstabilitywithoutin-houseservermaintenanceresources

AdministrationefficiencyachievedwithGoogleForms

Workefficiencyenhancedby25%inspiteofshortdurationofusage

Google Apps saves time and effort for employees of the Korean National Commission for UNESCO

OrganisationSinceitsinceptionin1945,UNESCOhasworkedtocontributetobuildingpeace,eradicatingpovertyandpromotingsustainabledevelopment.Koreahastransformeditselffromarecipientcountrysupportedbytheinternationalcommunitytoadonorcountrytoday.TheKoreanNationalCommissionforUNESCO(KNCU),foundedin1954,hasimplementedvariousactivitieswithinKoreaandabroadtocontributetorealisingUNESCOsmission.AsKNCUapproachesits60thanniversaryin2014,KNCUispreparingtomakeanewleap.KNCUispursuingeducationassistanceprogrammesfordevelopingcountries,suchastheAfricaHopeBridgeProgrammewhichsendsyoungvolunteersfromKoreatoAfricatoeradicateilliteracyandtheSejongProjecttopromotebasiceducationinAsiaPacific.Inaddition,KNCUisalsoworkingonotherprogrammeswhichpromotepeaceandstabilizationforKoreanpeninsulaandEastAsia.LocatedinSeoulKorea,KNCUisasemi-governmentorganisation,witharound100staff.

ChallengePriortotheirGoogleAppsimplementation,KNCUleveragedagroupwareemailsystem.Theyexperiencedrecurrentoutageswiththegroupwareemail,resultinginlossofproductivity.Eachemailserveralsohadalowstoragecapacity,meaningthatstaffhadtofrequentlyarchivetheiremails.ItwasalsocostlyanddifficulttoprovisionandmanagethephysicalserverwiththelimitedITresourcesthatthenon-profitgrouphadavailable

"In spite of the fact that the full migration to Google Apps was only completed nine months ago, we found that workplace efficiency has improved by 25%. This is a remarkable achievement, considering that our implementation was recent." Mr. Yoon, Director of Public Relations Office, KNCU

SolutionImpressedbyhisownexperiencewithGoogleApps,MrYoonByungSoon,DirectorofPublicRelationsOffice,KNCU,proposedamigrationtoGoogleApps.Inparticular,MrYoonwasdeeplyimpressedbyGoogleAppsstability,convenienceandmobility.WiththeguidanceofUniConverse,theauthorisedresellerofGoogleAppsinKorea,KNCUsuccessfullymigrateditsgroupwareemailsystemtoGoogleAppsinOctober2012.

ResultInthecourseofitswork,KNCUcollaborateswithvariousstakeholdersandorganisations.Gettingtheproperattributionandauthorisationofstatementsandcorporatedocumentsisanon-goingprocess.ApartfromtheimprovedemailconnectivitywithGmail,KNCUwasalsoabletosubstantiallyreducethetimetakentogetapprovalsforofficialdocuments.Previously,

AboutGoogleAppsGoogleAppsisacloud-basedproductivitysuitethathelpsyouandyourteamconnectandgetworkdonefromanywhereonanydevice.GoogleAppsincludesGmail,GoogleCalendar(sharedcalendaring),GoogleDrive(onlinecontentstorageandsharing),andGoogleDocs,Sheets&Slides(documentcreationandcollaboration).

Formoreinformation,visitwww.google.co.kr/a

ittookalotoftimeandenergyfromstafftomanagetheprocess,butwiththeeaseofGoogleDocs,corporationfromtherelevantstakeholdersisnowachievedeffectivelyandquickly.

Atfirst,therewassomeresistancetotheusageofGoogleDocsasourstaffpreferredtoendorseeverythingusingtheKoreanfont,insteadofEnglish.However,collaborationusingGoogleDocswassouser-friendlyandfuss-freethateveryoneinthecompanystartedtouseGoogleDocs,saidMr.Yoon.

GoogleFormsisevenconsideredalife-saveratKNCU,withitsabilitytominimisetimespentonexhaustingadministrationprocessesandcollaborationofinformation.

MrYoonelaborates:GoogleAppscontinuestoamazeuswiththemiraclesithelpsusperform.Forinstance,ourstaffwasrequiredtosourceforspecificinformationfromover200schoolsacrossKoreaforaprojectwewereworkingon.Aftercollectingtheinformation,wehadtocollateandanalyseit.Thiscoordinationprocessusedtotakeusdaystocomplete.However,withGoogleForms,theinformationwascompiledseamlesslyonspreadsheetswithinaday.

GoogleFormshasalsohelpedKNCUrevisetheirrecruitmentprocess.Annually,around2,000to3,000peopleapplyforajobatKNCU.ThismeansthattheHRteamwillneedtolookthroughthousandsofresumesandcoverletters.TheHRteampreviouslytookseveraldaystoproduceaconsolidatedspreadsheetofalltheapplicants.WithGoogleForms,aconsolidatedsummaryofallapplicantsisautomaticallygenerated,andthereisnoworrythatanyinformationislost.

InspiteofthefactthatthefullmigrationtoGoogleAppswasonlycompletedninemonthsago,wefoundthatworkplaceefficiencyhasimprovedby25%.Thisisaremarkableachievement,consideringthatourimplementationwasrecent.WelookforwardtoexploringtheotherapplicationsofGoogleApps,andseeinghowtheycanbenefitKNCUsprogrammes,concludedMrYoon.

2013GoogleInc.Allrightsreserved.GoogleandtheGooglelogoaretrademarksofGoogleInc.Allothercompanyandproductnamesmaybetrademarksoftherespectivecompanieswithwhichtheyareassociated.

www.google.co.kr/a