getting ux done (for ux scotland)

Download Getting UX done (for UX Scotland)

Post on 31-Oct-2014

417 views

Category:

Design

5 download

Embed Size (px)

DESCRIPTION

Beta version, as presented in Edinburgh on Friday 21 June 2013.

TRANSCRIPT

  • 1. Getting UX done Ian Fenn (@ifenn) Recommended hashtags: #guxd #uxscotGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013

2. Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 3. Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 4. h"p://www.ickr.com/photos/wwworks/4759535950 Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 5. Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 6. 1. The issue conicted with a decision makers belief or opinion.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 7. 1. The issue conicted with a decision makers belief or opinion. 2. Not enough resources available to x the problem.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 8. 1. The issue conicted with a decision makers belief or opinion. 2. Not enough resources available to x the problem. 3. Deferred until next major update/redesign.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 9. A designer solves problems within a set of constraints. Mike MonteiroGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 10. A designer solves problems they often have to help identify within a set of ever-changing constraints.Ian FennGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 11. A designer solves problems they often have to help identify within a set of ever-changing constraints. Without authority.Ian FennGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 12. Communication and inuence are just as important as a well-thought out prototype.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 13. Build consensusGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 14. Point out the aws and inconsistenciesGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 15. Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 16. The six project phasesenthusiasmGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 17. The six project phases enthusiasm total confusionGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 18. The six project phases enthusiasm total confusion disillusionmentGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 19. The six project phases enthusiasm total confusion disillusionment search for the guiltyGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 20. The six project phases enthusiasm total confusion disillusionment search for the guilty punishment of the innocentGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 21. The six project phases enthusiasm total confusion disillusionment search for the guilty punishment of the innocent reward and promotion of the nonparticipantsGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 22. Unfortunately for us, we care.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 23. Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 24. Be labelled an expert or specialist.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 25. Ian Fenn User experience / Interaction design portfolioGetting UX done | @ifenn #guxd #uxscotContact details: Email ian@chopstixmedia.com Web http://chopstixmedia.com/ LinkedIn http://uk.linkedin.com/in/ifennUX Scotland 2013 26. Client testimonials Ian is an exceptional UX practitioner, balancing the business requirements with the user's needs to produce an intuitive experience and functional design. Ian's analytical and detailed approach was key to a number of recent projects, guiding their direction and producing some great results. - Peter Lambert, Head of UX, Global PersonalsIan is a highly focused and hardworking individual who offers a wealth of knowledge particularly in the areas of user experience and accessibility. Ian is an innovative thinker and is able to bring fresh thinking to any project. Given the opportunity, I would happily employ Ian again in the future. - Lian Brook-Tyler, Head of Site, BT plcIan is dedicated to delivering the simplest solution possible and always keeping the core customer need the focus of the experience, resulting in quality, intuitive interface and functionality design. - Richard Edwards, Digital Planning Director, LIDAHaving worked with Ian for over 3 years I've really valued his support and learnt from his depth of knowledge and understanding of the internet industry. His commitment to placing the customer at the heart of everything he does is unquestionable, as is his desire to provide an optimal, accessible user experience for all. - Martin Faux, Head of BT Broadband Office, BT plcIan joined us to help develop a web application for a new Insurance proposition. He brought with him an abundance of usability knowledge and expertise which he was more than happy to share. This enabled us to work collaboratively increasing our in-house knowledge as well as him producing some rst class outputs. He has great attention to detail and showed great exibility in producing top notch work in a climate of incomplete and changing requirements. - Christian Young, Lead User Experience Architect, AVIVA plc I worked with Ian on the international research study of wi- services. Ian showed himself as an expert in user experience, his results were precise and of very high quality. It's great to have a reliable partner in the UK. - Natalia Sprogis, User Research Consultant, UIDesign Group Ian is a hard working and dedicated usability and interaction design expert. At Virgin Media he worked tirelessly to champion the user, always thinking creatively around business requirements to achieve the best experience possible. His work is backed up by a wealth of experience both in user interface design and in front end development, and I would welcome the opportunity to work with him again. - Kirsty Brown, User Experience Manager, Virgin MediaGetting UX done | @ifenn #guxd #uxscotIan was invaluable at BT, bringing in-depth expertise in online user experience to the team as well as a passion for all things internet. His efforts went well beyond normal hours as he invested personal time to investigate opportunities to improve the site and ensuring his thinking was up-to-date by networking with other experts. - David Morgan, Head of Online Business, BT plc Ian Fenn was a very talented contributor to Alchemy Digital's projects. With his unique mix of journalistic and broadcasting experience, Ian developed compelling, content-driven solutions that were a perfect t for our broadcast clients. Ian is a great web copywriter and is also very visually oriented; he understands what works from the end-user's perspective, what "sells" and how to develop content that is engaging and immersive. Ian always brings fresh thinking to projects and has an entrepreneurial attitude that keeps him focused on the end results. I would wholeheartedly recommend Ian for any senior interactive production or management position. - Adrian Tennant, Managing Director, Alchemy DigitalUX Scotland 2013 27. Having established your reputation as an expert, all you have to do is maintain it.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 28. Post something on a wall as soon as you canh"p://www.ickr.com/photos/joybot/7747594318/ Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 29. Share useful informationGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 30. Consider oering oce hours out of oce hours.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 31. Invite clients and work colleagues to talks, even if youre not giving themGetting UX done | @ifenn #guxd #uxscotUX Scotland 2013 32. One thing has increased my inuence more than anything...Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 33. Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 34. 9.05 you're greeted in the lobby by a unicorn - yes, a unicorn - trotting around for a promotional photo shoot. It's just another day at the oce.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 35. 9.05 you're greeted in the lobby by a unicorn - yes, a unicorn - trotting around for a promotional photo shoot. It's just another day at the oce. 9.10 grab an espresso in the cafe; in the queue have a chat with a fellow lead about line management. You've recently changed the format of your bi-weekly meetings to a more casual lunch and it's working brilliantly.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 36. 9.20 your main client is running an Agile process; in your scrum you give a snapshot of what you and your team of 4 are up to.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 37. 9.20 your main client is running an Agile process; in your scrum you give a snapshot of what you and your team of 4 are up to. 9.30 run a workshop with key stakeholders, the creative and tech teams (we like to blend) to scamp 2 routes for an improved purchase process. Our lead strategist kicks the workshop o with research insights.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 38. 11.00 host a `Big Mama' (our bi-weekly team knowledge share). Today's topic: insights from your recent trip to Adaptive Path's UX Intensive.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 39. 12.00 attend another workshop, this time for your other client, hosted by the Creative Director on the account. The objective: sketch a few user journeys to show how content can be shared across a campaign site, mobile and tablet devices.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 40. 1.30 pick up a few lunch buddies for a walk through the local area and a sandwich from a nearby cafe.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 41. 1.30 pick up a few lunch buddies for a walk through the local area and a sandwich from a nearby cafe. 2.30 attend a user testing session in our inhouse lab.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 42. 3.45 meet with your team to go through the detail of new wireframes in Axure. Run the wireframes through the personas and stresstest them with experience principles.Getting UX done | @ifenn #guxd #uxscotUX Scotland 2013 43. 3.45 me

Recommended

View more >