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1 Final Report for the Malawi Cities Forum on City Wide Slum Upgrading Building bridges: Communities Working With Government in City Wide Planning and Development February 2012 Prepared and submitted to CCODE by: Mrs Vera Kamtukule P.O Box 3154 Lilongwe Email: [email protected] Cell: 0999566648

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Page 1: Final Report for the Malawi Cities Forum on City Wide Slum ... · 2 EXECUTIVE SUMMARY This report outlines the events at the community dissemination workshop as well as the Malawi

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Final Report for the Malawi Cities Forum on City Wide

Slum Upgrading

Building bridges: Communities Working With Government in City Wide Planning

and Development

February 2012

Prepared and submitted to CCODE by:

Mrs Vera Kamtukule

P.O Box 3154

Lilongwe

Email: [email protected]

Cell: 0999566648

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EXECUTIVE SUMMARY

This report outlines the events at the community dissemination workshop as well as the Malawi

Cities forum on city wide slum upgrading that took place at Bridge View Hotel in Lilongwe

Malawi from 23rd – 25th January, 2012. The workshops were organized by the Centre for

Community organization and Development (CCODE) in partnership with the Malawi Homeless

People’s Federation (MHPF) and the Shack/Slum Dwellers International (SDI). The report

outlines the presentations, remarks that were made at these events including the questions and

answers and lessons learnt from the workshops.

The aim of the community dissemination workshop was to assist in refocusing Government and

other organizations’ approach on how grassroots communities can take part in their settlement

development. On the other hand, the main objective for the cities forum was to see how

communities can work with Government, NGOs in citywide planning and Development. The

workshops drew participation from Local Authorities, NGOs, Federations and the Academia

from Namibia, Zambia, Zimbabwe, South Africa, Malawi and Pakistan.

From all the presentations that were made at the workshops, it was very clear that the

challenges that the poor face in slum/informal settlements in their respective cities are the

similar and that efforts to address the same sustainably should involve the active participation

of the communities themselves. It was also noted that a successful slum upgrading programme

requires the development of partnerships between the communities that are organized e.g. the

Federations and other stakeholders like NGOs, the Academia and the Local Authorities.

The Forum concluded that the communities have several roles in city wide slum upgrading the

major ones being mobilization, profiling, enumeration and communication of results to

stakeholders. The role of NGOs in city wide upgrading on the other hand is to support local

community leaders on social mobilization both technically and financially taking into

consideration cultural aspects of the communities; as well as bridge the communication gap

between communities themselves and resource wielding institutions like the Government,

donors and other stakeholders. The key role of the local authorities in city wide upgrading is to

design city plans from the view point of communities, this may entails constant engagement

with the same and may at times result into lowering of standards to suit people’s affordability

e.g. as in the case of MHPF, the reduction of standard plot sizes. Lastly, the report states that

the role of the Academia in city wide upgrading is among others to ensure that their education

system is benefitting the general public and that they are accountable to people including the

poor. This may therefore require a change in the entire education system to engage students

with communities to address real life challenges in housing, sanitation and so on as part of their

training programme.

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Table of Contents 1.0 Introduction……………………………………………………………………………………………….…9

1.1 Day 1: Community Dissemination Workshop………………………………………10 1.2 ISN Mtandire and Chinsapo Presentations………………………………………….10 1.3 Mtandire Slum Upgrading Presentation……………………………………………..11 1.4 Chinsapo Slum Upgrading Presentation……………………………………………...11 1.5 Question and Answer Time…………………………………………………………………14 1.6 Closing Remarks By Mr. Ted Nandolo, CEO, Blantyre City Council….….15

2.0 Day 2: Malawi Cities Forum on City Wide Upgrading………………………………….17

2.1 Presentations from Local Authorities by Costly Chanza……………………….17 2.2 Question and Answer Time…………………………………………………………………19 2.3 Presentation from South Africa…………………………………………………………..20 2.4 Presentation from South Africa ISN…………………………………………………….21 2.5 Presentation from Cape Town…………………………………………………………….21 2.6 Presentation from Namibia…………………………………………………………….…..22 2.7 Second Presentation from Namibia…………………………………………………….22 2.8 Question and Answer Time…………………………………………………………………23 2.9 Zimbabwe Presentation ISN………………………………………………………………..26 2.10 Zambia Presentation……………………………………………………………….26 2.11 Group Discussions……………………………………………………………………26 2.12 Zimbabwe Group Discussion Presentation……………………………….27 2.13 Namibia Group Presentation……………………………………………………27 2.14 Blantyre Group Presentations………………………………………………….28 2.15 Lilongwe Group Presentations…………………………………………………28 2.16 Mzuzu Group Presentations…………………………………………………….28 2.17 Closing Remarks by Mphatso Njunga………………………………………29

3.0 Day 3: Cities Forum, Final Day……………………………………………………………………..30

3.1 The role of Communities in city wide planning…………………………………..31 3.2 The role of Local Authorities and Government in Planning…………………32 3.3 The role of the Academia in planning beyond books & conferences…..33 3.4 Question and Answer Time…………………………………………………………………34 3.5 Closing Remarks by PS Mrs Ivy Luhanga……………………………………………..38 3.6 Conclusion…………………………………………………………………………………………..39

Appendix

List of forum participants and their contacts………………………………………….40

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ACRONYMS

ADB African Development Bank

CCODE Centre for Community Organization and Development

DIG Development Innovations Group

ECOSAN Ecological Sanitation

EU European Union

ISN Informal Settlement Network

MDG Millennium Development Goals

MGDS Malawi Growth and Development Strategy

MHPF Malawi Homeless People’s Federation

PSUP Participatory Slum Upgrading Programme

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“If the public is weak, then there will be no Public Private Partnerships”

(Arif Hasan, 25th January 2012, Malawi Cities forum on City Wide Slum Upgrading)

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PROGRAM: COMMUNITY DISSEMINATION WORKSHOP – Monday 23rd January 2012

Morning: Arrival of Delegates from other Cities

2.00 pm Opening Prayer 2.10 pm Opening Remarks – Lackson Phiri, Community leader 2.20 pm Presentation of Cluster Development Plans by the Mtandire ISN 2.50 pm Discussions 3.10 pm Mtandire Batik Centre 3.15 pm Health Break

3.30 pm Presentation of Cluster Development Plans by the Chinsapo ISN 4.30 pm Discussions 5.00pm Closing remarks- ISUP Manager, Mr. Aggrey Kawonga

Project Brief

SUSTAINABLE IMPROVEMENT OF LIVELIHOOD OF THE MARGINALIZED AND VULNERABLE

POPULATION OF LILONGWE CITY: AN INTEGRATED APPROACH TO URBAN PLANNING. (The

Informal Settlement Upgrading Project) funded by the Bill and Melinda Gates Foundation

The Informal Settlement Upgrading Project under the Lilongwe City Council seeks to assist in

refocusing Government and other organizations approach on how grassroots communities can

take part in their settlement development. This approach is being piloted in Mtandire and

Chinsapo Informal Settlements. These communities will present their cluster development

plans after profiling and enumerating their settlements.

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PROGRAM: MALAWI CITIES FORUM ON CITY WIDE SLUM UPGRADING

BUILDING BRIDGES: COMMUNITIES WORKING WITH GOVERNMENT IN

CITYWIDE PLANNING AND DEVELOPMENT

Bridgeview Hotel. Lilongwe. 24th January to 25th January 2012

Tuesday January 24th

8:30 am Opening Prayer

8.35 am Introductions

8.45am Opening remarks – Mr. Kelvin M’mangisa, LCC C.E.O.

9.00 am Presentation from Mzuzu, Blantyre, Lilongwe and Zomba: Cities explain what they are

doing on slum upgrading. Costly Chanza, Director of Planning from Blantyre City

Assembly presents on behalf of all cities.

10:30 am Health break

10.45am Presentation from South Africa, Namibia, Zambia and Zimbabwe

12:30 pm Lunch

1:30 pm Group discussion on the understanding on slum upgrading: role of community, process

orientation and partnership building with local authorities

3.15pm Health Break

3.30pm Country Presentations on discussions

5:00 pm Closing remarks: Mphatso Njunga

Wednesday January 25:

9:30am Opening Prayer

9.35 am Opening Remarks by Principal Secretary- Lands, Housing and Urban Development

10:00 am Introducing Mr. Arif Hasan – Mr. Jack Makau, SDI

10:20 am Health break

10:25 am Session 1: The role of Communities in citywide planning, by Mr. Arif Hasan

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11:45 am Feedback/ discussions on session 1

12:00 pm Lunch

1:30 pm Session 2: Local Authorities and Government: by Mr. Arif Hasan

2:15 pm Feedback/ discussion on Session 2

3:00 pm Health Break

3:30 pm Session 3: Academia - Planning beyond books and conference papers by Arif Hasan)

4.00 pm Feedback/discussion on Session 3

4:30pm Country/City Action Plans

5:10 pm Closing Remarks and Launch of Urban Profiles – Mrs Ivy Luhanga, Principal Secretary,

Ministry of Lands, Housing and Urban Management

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1.0 Introduction

On a global scale, poverty is rapidly urbanizing and the urban poor are generally excluded from

services and employment making them highly vulnerable to unexpected shocks of life e.g. loss

of income, natural disasters, illnesses and deaths among others. In addition, access to adequate

and affordable housing remains unattainable for a larger group of urban dwellers not only in

Malawi, but across the world, as is evidenced by a multiplication of informal settlements, slums,

and poorly served and over crowded tenements housing. In many countries, housing policies

and subsidized housing programmes have often failed; giving room for participatory slum

upgrading programmes with a focus of developing existing communities and regularization of

the same. Such efforts therefore require the design and implementation of integrated,

participatory and holistic urban social policies; with the poor themselves being at the centre of

such initiatives.

In this regard, the Malawi Homeless People’s Federation (MHPF) with funding from the Bill and

Melinda Gates Foundation and technical support from the Centre for Community Organization

and Development, the Shack Dwellers International and the Lilongwe City Council piloted an

Informal Settlement Upgrading Project in Mtandire and Chinsapo. The aim of the project was

to refocus government and other organization’s approach on how grassroots communities can

take part in the development of their settlements. The process involved the profiling as well as

the enumeration of the two communities and later the development of cluster plans for the

same. On 23rd January 2012, the communities presented their plans to stakeholders at a

community dissemination function held at Bridge View Hotel in Lilongwe ahead of a Malawi

Cities Forum of Slum Upgrading under the theme Bridging Bridges: communities working with

Government in citywide planning and Development at the same venue from the 24th to 25th

January 2012.

This report outlines the events of the three days and highlights the challenges the urban poor

face and their consequent solutions. The report draws together key lessons and

recommendations for the way forward that emanated from the presenters who came from

Namibia, Zambia, Zimbabwe, South Africa, Pakistan and the host, Malawi. Participation from

each country involved communities, academics, city councils/municipalities, NGOs and other

Government departments.

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1.1 Day 1: Community Dissemination Workshop for the pilot informal settlement

upgrading in Mtandire and Chinsapo

The Director of Ceremony on this day was Mr Hunga. The day started with a word of prayer

from Mrs Modesta Kaphala. All the guests from visiting countries and Malawi were introduced

and Mr Lackson Phiri, a community Leader from Area 49 gave his opening remarks highlighting

the theme as well as the objectives of the workshop and the fact that this forum was the first of

its kind in Malawi. Mr Phiri also introduced the Informal Settlement Network (ISN) concept and

described its objectives and ways of operation. Translations on the day were done by Mr Patrick

Chikoti.

As stated earlier, the Slum upgrading programme in Lilongwe is being funded by DIG and

coordinated by Lilongwe City Council with the assistance from the Centre for Community

Organization and Development (CCODE) in alliance with the Malawi Homeless People’s

Federation through the ISNs. The ISN however is not a decision making body but only

coordinates and assists data gathering, assessment and monitoring. For this programme to

succeed there is need for continued cooperation among the stakeholders to fulfil the objectives

of the Slum Upgrading Project. Lessons in enumerations and clustering were drawn from

exchange visits to other Countries like Kenya, South Africa, Zambia and Zimbabwe.

1.2 ISN Mtandire and Chinsapo Presentations

ISN Lilongwe emphasized the importance of exchange visits in Malawi and other ISN

participating countries and the fact that cooperation should have been established earlier in

the project among stakeholders and supporting countries. Their presentation focused on the

current situation in their communities at cluster level, regarding drainages, sanitation, waste

management, housing, accessibility and water supply among others. They also described the

community involvement and process and how people bring together ideas to find affordable

and lasting solutions to their problems; a process which starts by a thorough assessment and

profiling of the present situation that acts as a basis for development planning. Printed

documents of the Draft Mtandire and Chinsapo Enumeration Reports and Field Note: Use of

Ecosan Products in Malawi: Experiences from Users in Peri-Urban areas 2011 issue were

distributed to participants.

1.3 Mtandire Slum Upgrading Project Presentation

Titled “The current situations and the best way forward” and presented by Senior Group

Village Headman Chigoneka. The following were the major aspects of the presentation:

Brief background of Mtandire Informal Settlement- A community habited by poor

people with high levels of unemployment

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Initial uncertainties and fear upon the objectives of the slum upgrading projects to the

areas in Mtandire since many people thought the project would lead to mass evictions

from the current informal settlements.

Role of discussions and negotiations among the stake holders facilitated by MHPF and

CCODE; it was understood that the project was aimed at improving the living conditions

of the people within the settlement.

The areas involved in the pilot project are usually not included in the development

plans of the Lilongwe City Council

The major challenges faced by the poor in Mtandire include:

Poor Drainages

River flooding

Settlement accessibility challenges due to flooded footpaths connecting near by

communities thus creating problems when people from one community want to go to

another e.g. from Mtandire to Mtsiliza especially during the rainy season

Vandalized water kiosks, high populations leading to pressure on kiosks and use of

unprotected water resources throughout Mtandire settlement

Poor sanitation throughout the settlement; bathrooms and pit latrines are in poor state

Waste management problems as most of the waste in Mtandire is left unattended and

unmoving drains that create a good breeding environment for mosquitoes causing the

area to have high rates of cholera/diarrhoea and malaria cases respectively

Proposed community solutions:

Construct drainage system for waste water and rain water as most of the households do

not have proper drainage system for the flow of waste and rain water.

Construction of a dike and plant trees and grass along Chimbalame River which usually

floods during the rainy season.

Constructions of foot bridges to connect to other settlements like Piyasani Settlement.

Constructions of protected and adequate water kiosks

Constructions of household and market bathrooms and latrines e.g. Ecosan toilets with

an attached bathroom complete with hand washing facilities

Waste management through training with the federations members that could also lead

to making manure which could bring income to the beneficiaries

Paved foot paths, improved bridges that create easy access to Mtandire

Due to the high unemployment rates and poverty levels, livelihood initiatives e.g.

handicrafts could be an option for income generation

Training and acquiring skills in various disciplines

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Conclusion and way forward for Mtandire Community

This arrangement is for Mtandire and other clusters will undergo the same processes. What

Mtandire aspires as a community is to develop a person at that cluster-lower level while also

looking at the settlement level development. Settlement level development mostly is medium

to long term. And this approach seeks to tackle the challenges from angles, cluster and

settlement level.

After the Mtandire presentation, the participants had a break for refreshments for 15 minutes

Batik Presentation by Happiness Zidana (Batik Centre)

The Batik Centre is an entrepreneurship venture between CCODE and MHPF. Upon realizing the

challenges that women from Mtandire and Area 49 were facing due to absence of or very

unstable income sources, women got together and decided to take part in a year-long training

without any incentives in order to learn the necessary skills. After completing the training which

was being facilitated by CCODE, they received certificates and since then, they are producing

Batiks. Participants were then allowed to go outside to view the women’s products and make

purchases to support the same.

1.4 Chinsapo Informal Settlement Upgrading Presentation

Titled “Current conditions and cluster development proposals” and presented by Mr.

Chinsamba. Mr Chinsamba started by giving a brief history of Chinsapo that the community:

Started with a small village but now has many settlements (villages) which are informal

Chinsapo covers 5-6 Square Kilometres and has about 65,000 people

The population of Chinsapo is dominated by the Chewa tribe

Process of information gathering

Enumerations, profiling, mapping and clustering

To reduce the size of informal settlement in need for upgrading, Chinsapo was divided

into smaller clusters.

Currently there are 13 clusters- named Cluster A to M. cluster A is the starting point of

the upgrading project in Chinsapo

The major Challenges faced by the poor in Chinsapo include:

Poor roads and drainages

Poor public infrastructures such as bus stage, market, water kiosks mostly which are

vandalized and no public toilets.

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The market which services the entire Chinsapo informal settlement are in bad shape-

food items placed on ground, no hygiene, and healthy facilities.

City council does not collect waste from informal settlement and Cholera and malaria

come as the result of these wastes

Poor housing qualities in the settlement

Proposed community solutions

Self help initiatives

Paving of roads and footpaths

Training of ISN members in waste management in collaboration with City Council as an

income generation activity

Construction of Ecosan toilets and bathrooms with hand-washing facilities with the

assistance of Federation members and other Non-governmental Organizations (NGOs)

Provision of home improvement loans within Chinsapo as this will improve the housing

standards and qualities

Train household members on the importance of savings to initiate small upgrading

projects within their surrounding(Savings options; Bank mkhonde and Lupenu)

Train informal settlers with various skills to generate income

Train women in livelihood initiatives since women are the ones who deal with

household challenges in the family

Development needs to start in clusters than in larger areas at once, this will improve the

overall development through experience

Options have to be initiated by the very same poor people

Conclusion

The people of Chinsapo agreed to approach development from cluster level then to settlement

level under the understanding that experiences gained in the process will assist in tackling

bigger and settlement level initiatives. They did not ignore settlement level initiatives but

realize that these are long term processes requiring huge amounts of resources. While waiting

for such big projects, small development projects with smaller budgets can be initiated.

1.5 Question and Answer Time

South Africa

Acknowledged the initiative of the community members in the processes of improving

the living situation of the people in the informal settlement; they wanted to know

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however how do they unite among themselves to be able to speak with one voice in the

projects of slum upgrading

Answer

Namibia

Within the informal settlement are there any other programs doing almost the similar

projects to slum upgrading?

Answer:

What does the acronym CDC mean?

Answer: CDC stands for Community Development Committee

South Africa Johannesburg to Chinsapo ISN

As I heard from your presentation 65,000 is a big number how do you organize and

manage all the people for the projects?

Answer: It is true the population of Chinsapo is big; however ISN has used the existing

community authorities to mobilize the communities. Furthermore ISN and Federation use

cluster system to divide the large community into clusters. ISN also engages and negotiates

with the local leaders and convinces them on the benefits that the slum upgrading projects

will bring to their settlements

Zambia

Would like to know the relationships among City Authorities and Communities and ISN

works

Answer:

- ISN is just one year old and there are many challenges that still exist and through

experiences, ISN hopes to improve on all the short-falls.

- ISN is not a decision making body in the slum upgrading project but a coordinating

section of all the stakeholders involved in the projects. Within any relationships

especially in this manner of project challenges will always be there but the best way to

solve these challenges is to sit down and discuss and then document all agreements and

responsibilities.

What are the legal procedures of upgrading Cities and Towns, are there any city and

town regulations to guide the slum upgrading processes?

When do informal settlements change to be called formal settlement?

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Answer:

- Emphasized the need for poor people to have a platform to express their problems at

the City Councils meetings and that ISN and Federation take plans to the City Council

rather than the City Officials bringing plans to the informal settlements.

- The ISN, Federation, CCODE and Lilongwe City Council use the Bottom-Up approach to

put across the project plans and proposals. Furthermore CCODE use this approach to

give the beneficiaries a platform to be heard outlining the standards and qualities that

are suitable to them.

- Bottom-Up approach enforces the credibility of the projects and usually this leads to

members taking much responsibility and interests in the projects.

- From City Official: the Lilongwe City Council is using pilot phases to draw experiences

that assist in improving the development of cities and towns around Malawi.

1.6 Closing remarks by Mr Ted Nandolo, CEO, Blantyre City Council

Mrs Siku Nkhoma welcomed and invited the Chief Executive for the Blantyre City Council, Mr

Ted Nandolo to give closing remarks for the community dissemination workshop. In his

remarks, Mr Nandolo started by thanking the organizers of the workshop for a job well done.

He stated that the majority of the people are poor in the cities of Malawi therefore cannot

afford the high standards of housings in the urban centres. In Malawi there are high levels of

urbanization- people moving from rural areas to cities because of employment opportunities

that cities and towns offer. However due to the inadequacy of accommodation people are

forced to stay in informal settlements and a lot of people are living on limited resources

because of high population numbers within the informal settlements.

Based on this background, Mr Nandolo stated that the role of City Council therefore is to

facilitate in the city wide slum upgrading projects and that development plans should be

initiated by the people themselves and Council should be there to guide in the implementations

processes through the course of the slum upgrading. Furthermore for any development to take

place people must have interest in the projects themselves.

One of the important aspects of reducing the levels of poverty in the country has to be sourced

from entrepreneurship and savings. He added that it is rather unfortunate that City Councils in

Malawi have not incorporated savings in their budget activities. Saving should therefore be

encouraged in all aspects of life especially in the process of improving the welfare of people

living in the informal settlements. He further stated that currently City councils do not have

budgets that include the city wide slum upgrading activities and that it is therefore important

therefore to emphasize on resource mobilization to support these kinds of projects that

improve the living standards of people in informal settlements throughout the country.

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After the closing remarks Mrs Winnie Jalasi a community leader from Blantyre closed the

workshop with a word of prayer.

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2.0 Day 2: Malawi Cities Forum on City Wide Slum Upgrading under the theme Building

Bridges: communities working with government in citywide planning and development

Day two was facilitated by Mrs Vera Kamtukule who started by inviting Mrs Winnie Jalasi to

open the session with a word of prayer. She then welcomed all guests and participants present

and later gave an overview of the objectives of the next two days and an outline of the format

to be followed.

The following, were the objectives of the workshop:

Draw lessons and best practices from Malawi cities & other Southern African cities on

settlement upgrading

Draft a concrete way forward after enumerations and mapping of informal settlements

Set out distinct ways through which upgrading project can be implemented

Mrs Kamtukule then introduced participants starting with those from Zambia, Zimbabwe,

Namibia, South Africa and then lastly Malawi. After the introductions, she invited the Chief

Executive for Lilongwe City Council Mr Kelvin M’mangisa to give his opening remarks. In his

remarks, Mr M’mangisa re-stated the main objective of the forum as being to share ideas on all

the activities that we are all implementing. He also recognized the role of donors in

development arguing that due to budgetary constraints, city councils are unable to implement

all their programmes and thus tend to rely on donor support. He particularly singled out the

Melinda Gates Foundation for supporting our cities in development projects with financial

assistance close to US$ 5million.

He added that conflicts inevitable in such projects especially because of varying interests

among stakeholders; and sometimes such conflicts stem from disagreements regarding use of

money and so on. It is therefore important to enforce transparency and accountability in all the

public projects in order to reduce such conflicts and these also form an integral part of effective

project management. He further stressed the need for communities to be in the driving seat for

such projects and actively participating from the design to the implementation phase of the

same. Mr M’mangisa finally assured all foreign delegates of the city’s as well as their personal

security throughout their stay here in Malawi. He stressed that Malawi is a peaceful nation

despite all that had been reported in the past.

2.1 Presentations from Mzuzu, Zomba, Lilongwe and Blantyre City Councils.

Presentations from all cities were combined into one presentation since they are doing similar

things and this was delivered by Mr Costly Chanza, Director of Planning from Blantyre City

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Council. He later gave a second presentation showcasing Blantyre City Slum Upgrading

initiatives.

Titled “Participatory Slum Upgrading Programme (PSUP) in Malawi” by Costly Chanza.

Mr Chanza started by defining the PSUP that it is an accelerated and action-oriented urban

assessment of needs and capacity-building gaps at the city level, whose overall goal is to positively contribute to the Millennium Development Goals and urban poverty reduction. The

programme in Malawi is supported by funds from the European Commission’s European

Development Fund being implemented in over 30 countries in Africa, Caribbean and the Pacific

Countries (ACP Group of States” providing 5 Characteristics of slum dwellers (UN Habitat Global

Report on Slums 2003).

It has often been argued that in Malawi we do not have slums as yet but informal settlements.

Mr Chanza however justified the need for the PSUP because although Malawi has a low

urbanisation level (20%), it has one of the highest urbanisation rates in Africa (5.3%) and that its

urban growth is synonymous with slum growth. Mr Chanza further stated that 67.7% of

Malawi’s urban population live under slum conditions characterised by poor access to basic

services, insufficient living space, insecurity of tenure and social exclusion among others.

In 2008, the Government of Malawi sought assistance for support to slum upgrading in

Malawi’s cities to improve living conditions in line with efforts towards MGD 7 target 11 on

slums. Following this plea, Malawi was included to benefit from the global Participatory Slum

Upgrading Programme for ACP countries financed by the EC through the Intra-ACP fund and

implemented by UN-HABITAT following an EC/ACP/UN-HABITAT agreement of 2005 in support

of urban poverty reduction and this was to be implemented in Lilongwe, Zomba, Mzuzu and

Blantyre. The cities have now produced their urban sector profiles and have since identified

priority actions for each city.

Mr Chanza further outlined achievements of the PSUP this far and outlined other planned and

complimentary activities for phase 2 of the programme and that this forum formed part of

these complimentary activities.

Titled “Slum upgrading initiatives for Blantyre City Council” by Costly Chanza.

The presentation gave an overview of Blantyre as a city in terms of population, basic services,

activities and challenges there of. Using Hindson and McCarthy’s (1994) description of informal

settlements, Mr Chanza argued that they are dense settlements comprising communities

housed in self-constructed shelters under conditions of informal or traditional land tenure. He

explained that the City has 16 informal settlements all characterized by unsafe water sources

and poor sanitation among others. As a way of showcasing lasting solutions to the problems

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that the urban poor face, the Blantyre City Council in 2005 allocated 11.9Ha 118,656m² of land

at Angelo Goveya in Limbe to the Centre for Community Organisation and Development

(CCODE) to construct 465 low cost houses to low income people in Blantyre City. This project is

supported by the Homeless Peoples Federation.

In addition, the council is participating in the Water, Sanitation and Housing Improvement

Project for the Urban Poor in Area 11, South Lunzu. The project is being supported by the

African Development Band (ADB) and its overall goal is to contribute to the improvement of the

living conditions of the urban poor of Blantyre City as well as demonstrate and stimulate

interest in integrated urban development by combining water, sanitation and low income

housing.

Blantyre ISN - Loveness Chimaliro

Loveness Chimatiro explained how the Blantyre ISN works in collaboration with existing

community authorities as well as the city council. She emphasized on the role of exchange

programmes on the overall on profiling process. She added that the ISN plans are yet to be

submitted to City Council for approval.

Mzuzu City ISN by Forward Khwati

Salisbury area was used as a pilot for the slum upgrading project in Mzuzu. He started by giving

a brief background of how the community came about and how it got its name that is similar to

a community in Zimbabwe. He added that Mzuzu University approached Federation and

community members to initiate the slum upgrading project, thereby making the programme

valid to the beneficiaries and other stakeholders.

2.2 Question and Answer Time

South Africa: Are there any conditions attached to the land provided to CCODE by the

City Council.

Answer:

- The land was transferred from Government to Council, and the council transferred it to

CCODE. CCODE and the MHPF gave a condition that land could be transferred to

another person only when loan repayments have been completed. However the

transfers do not occur among the people themselves, the Federation decided who to

allocate the transferred land to.

Question from South Africa:

Has a problem with terminology of ‘Slums’, ‘informal settlement’ and ‘squatters’ as

these tend to take away the legitimacy of the people who reside in those areas

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Answer: Language issue and cultural differences. However, in Malawi ‘informal settlement’ is

the term commonly used for slums. In addition, the word ‘slum’

should also not pose a problem to SDI affiliates who address

themselves as Shack or Slum dwellers all the time.

Question from South Africa

Is the slum upgrading project a five-year project and as a participatory project did it

Incorporate the people in the informal settlement or it used a top-down approach?

- Answer: it’s a five year plan and all programmes and projects were participatory ones

that allowed active engagement of community leaders in identifying challenges and

designing solutions.

Question from Zimbabwe

How Malawi is dealing with political issues in overriding the projects in the informal

Settlements

Answer:

- ISN engages all chiefs and other stakeholders without including the political platform

however the only major problem was making informal settlers understand what

upgrading entails. CCODE’s role is to mediate and facilitate such interactions between

the ISN and existing local leaderships and the City Council

2.3 South Africa Presentation- City of Johannesburg- presented by Thabo Molaba

Thabo started by giving a description of an informal settlement according to South African

standards. It was evident that the challenges thereof are similar to those in Malawi and other

similar areas across the world. He added that the data the city is using is not clear it is outdated

and causes problems when critical decisions ought to be made. Thabo explained the following

as some of the measures/phases the City of Johannesburg has used as a way of improving the

living conditions of people living in Informal settlements:

- Phase one involves the Recognition of informal settlements, this leads to regularization

and formalization of the same. As a result, securities of tenure are enhanced, the

communities become included in city plans and have access to basic services and

mostly, they are recognized as real citizens of the city.

- Phase two is the project design and planning

- Phase three is the implementation

- Phase four is the development of housing

He added that all these phases are implemented in partnership with communities and their

support NGOs. He said communities and NGOs deal with real issues on the ground while cities

drive the city agenda that excludes the poor and usually leads to decisions that affect them

greatly like evictions. Even when communities conduct enumeration exercises, they get better

detailed information than the city. When the ISN came to the city of Johannesburg for a

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meeting, their concept was sold to other departments as well so that they could come on board

as early as possible. The city has had a share of its challenges in supporting the agenda of the

urban poor. One of such problems is that the ISN in the city is perceived as a political

movement (anti-government).

2.4 Second Presentation from South Africa by ISN

Titled “Partnerships that work” presented by Vuyani Mnyango

The presenter started by saying that ISN is there to change the mentality of officials and to help

them understand among other things that what the people want is in-situ upgrading and not

the allocation of land elsewhere that involves shifting of people thereby destroying people’s

socio-economic lives in the process. He then presented two pilot projects on slum upgrading

being implemented in Slovo and Ruimsig. He argued that both these projects were

implemented in partnership with city authorities and other stakeholders like the University. As

a result of such partnerships; they formulated a vision for the development and upgrading of

the same from within and later developed community service maps for upgrading. Some of the

problems faced during implantation of these pilot programmes were that the land is jointly

owned by the city and the province and therefore ownership issues are difficult to decide on.

2.5 Presentation from City of Cape Town by Mohau Melani

The presenter emphasized on the importance of building a platform in dealing with community

issues. He added that it was important that the city authorities should constantly be

represented in community planning meeting to get a deeper understanding of the issues and

offer their technical support. Such meetings can take place at least once a month to discuss

short term of long term projects. He also argued that it is not possible for city authorities to

solve community problems instantly, other problems take time to solve and that mutual

cooperation and investment of time to build the relationship is needed. He added that

sometimes it is hard to get cooperation from other departments within the municipality

especially when they do not understand the community processes fully. Such problems can be

addressed by continuous engagement with all stakeholders. To summarize the Cape Town

presentation, Acting Director for COURC Mrs Siku Nkhoma pointed out that Cape Town is

actually ahead in upgrading programmes and these are not very big but smaller projects. She

also added that such projects are implemented in collaboration with city authorities and that all

projects are identified from the data sourced from enumeration exercises. As of now,

communities in Cape Town are moving away from welfare state to community initiatives in

upgrading projects.

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2.6 Namibia first Presentation by Rticia Lungameni – Federation member

The presenter started by describing Swakopmund informal settlement and gave a bit of a

background to it. Unlike in Malawi and South Africa, enumeration in this area was done by a

town planning consultant. The consultant’s overall goal was to develop a new lay out for the

same for Government approval, since in Namibia, formalization of informal settlements has to

be planned according to framework of the government. Following this procedure, the first

attempt did not materialise because of inadequacy of basic infrastructure that could not be

provided.

Later, community involvement was seen to be lacking and so city authorities started engaging

communities. The communities elected a planning committee that comprises councillors,

community representatives and city officials. The committee meets every two months; and

since its establishment, they have conducted socio-economic surveys and have surveyed

backyard settlers previously ignored by city authorities.

2.7 Namibia second presentation by Mr. Braam Abraham

The presenter was representing the section which plans development initiatives in informal

settlements and this work is guided by the Planning and Development Strategy and is informed

by community needs. There are two public meetings that are held between the council and the

residents represented by councillors. Other meetings are organized in communities called by

the city council and communities express their needs raised at the public meetings. For the

socio-economic surveys, the city used to have its own tool, but now the tool was revised to

combine with the forms the federation was using for their enumeration exercises. The

combined survey was piloted and completed and it was interesting to see that for the first time,

community members conducted the survey other than the use of University students.

2.8 Question and Answer Time

A member of the Malawi ISN wanted to know why it took two months for 24

enumerators to enumerate 1523 households when it took two and a half months for 40

enumerators in Malawi to enumerate 18,000 households.

Answer from Namibia

- Seems Malawi Federation and ISN have a lot of experience hence the reason Malawi

processes moved smoothly. However in Namibia it must be emphasised that this was a

new project and that they were still at a stage of fostering partnerships with relevant

authorities. All these factors made the enumeration process longer than anticipated. It

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must also be noted that the population of Namibia as a nation is still at 2 Million;

therefore communities do not deal with huge numbers of households in such initiatives.

- In addition, in DRC, the federation there did not have enough members and this also

affected the duration of the exercise. Further, enumerators failed to use existing

community structures and were seen to be enumerating their own members only

Question to South Africa

The speaker wanted to know what RSA is doing to handle the problem of gentrification,

a process that sees rich people settling on a land meant for the poor like Area 36 in

Lilongwe.

Answer:

- Guidelines of the housing project state that people should not sell their houses but

take them back to government fro re-allocation. This is however very difficult to

monitor, but the city tries its best.

How will you ensure that old plans e.g. those that encourage evictions, should no longer

be used to guide slum upgrading projects?

Answer:

- In RSA, evictions are no longer being discussed. The country has now moved towards

in-situ upgrading

Question to Namibia

How are they dealing with issues of illegal backyard and buildings as regards

development control?

Answer:

- Conducted a socio-economic survey on backyard shacks with assistance of communities,

plans are under way to find a new area onto which these people will be relocated since

at present, their land lords penalize them with bills. The back yard settlers indicated that

they will be ready to move when time comes

- This is also one of the Urbanisation challenges; where people moving to urban areas

without considering accommodation but looking for employment first, hence the

backyard structures/shacks

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Question to South Africa

South Africa is using regulations from United Nations and other similar international

protocols dressing housing challenges, what about the NGOs that do not follow those

standards and protocols, considering the fact that a poor person cannot afford an

internationally acceptable structure due to costs implications?

Answer:

- The South African President is mandated to submit an annual report to the UN and it is a

requirement that the country must indicate therein what they are doing in improving

the lives of slum dwellers. This does not in any way mean that poor people are required

to construct high standard structures that cost a lot of money.

- Realizing that community dynamics are many and diverse, there is also a Redbook of

norms and standards that is used as a manual for providing basic standards and services.

For example in the Redbook it is indicated that for every 4000 houses there is a need for

all basic needs to be provided.

- Regularizations- are a basic standard style that has been put in place to enforce on the

standardization of houses that are to be built in the slum upgrading projects.

- On the issues of poor people moving away from the newly upgraded areas there are

regulations in place that indicate that a person must move out of the house after 7 years

and then hand over the same to city authorities

2.9 Zimbabwe ISN- Federation Presentation from Ms Chilemba (Federation) the

Municipality of Chinhoyi and Dialogue on Shelter

The presentation from Zimbabwe started with a video clip showcasing participatory slum

upgrading programmes in Zimbabwe. The process starts with enumeration exercises before

construction of the houses. The highlight of this video was that after negotiations and

discussions, the municipality eventually allowed the construction and eventual use of ecosan

toilets for the Federation. The MHPF was therefore instrumental in supporting their Zimbabwe

counter parts in this regard. No contractor was hired for construction works; all work was done

by the Zimbabwean Federation. In addition, boreholes were constructed and land was given for

bricks (In Zimbabwe, people are not allowed to mould bricks on their own, there are companies

who make these bricks and people are mandated to buy from the same).

The representative from Chinhoyi Municipality acknowledged that as a municipality, they have

learnt a lot from the Federation. This was done through exchange visits facilitated by the

Federation to Kariba. This exchanged made the council to understand the Federation process

which led to land allocation (250 stands, now occupied), lay out plans and cadastral surveys. It

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was decided that incremental approach to development would work for the poor rather than

the convectional approach that required all services to be present in an area before

construction actually begins. The idea behind this change of mind was, ‘Cater for them before

they cater for themselves’.

Patience Mudimu, a representative from Dialogue on Shelter thanked the Federation in Malawi

and CCODE for time invested in planning and negotiations that has led to this forum. Malawi is

no longer talking, it has now taken necessary steps to action and Zimbabwe is looking forward

for continual support from the Federation in Malawi. She added that as an NGO, Dialogue on

Shelter first supported the Federation to construct conventional houses. They soon realized

that they were making little or no impact at all; as this would entail the use of contractors and

servicing of land prior to construction as stated earlier. Nowadays however, they are using

green field development, all this work is done by the Federation thus increasing the impact and

the number of beneficiaries. The major lesson that Dialogue on shelter has learnt from this

experience is that ‘slum upgrading has to be a choice, it just cannot happen’. Further, you

have to think bigger than the households; you have to look at the entire neighbourhood,

community and city. However, this process starts very small initially, but has a bigger impact in

the long run.

Dialogue on Shelter has had some challenges in their operation. The following are some of the

Challenges faced:

- Policy guidelines from Central Government is lacking and it is not clear where they

stand

- Even though slums were demolished during operation Murambatsina, they are now

coming back and spreading wider geographically

- There is no protocol on how to develop slums and there is a growing fear that this

may lead to evictions

- The issue of slum upgrading affordability is also critical, if not carefully considered, it

can lead to exclusion of the poor

- Partnerships with City authorities take time and resources to build; but it is not clear

how we can develop such partnerships to a level where the investment actually goes

far

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2.10 Zambia Presentation by Mr. Mundashi Mwango

Zambia is also involved in City wide slum upgrading programmes. The following is the approach

they are using:

- Mobilisation and sensitisation

- Information gathering sanitation, housing needs assessment

- Work plan formulation with community

- Implementation with community

Some of the challenges faced by the Zambia Federation are:

- No binding policies on upgrading

- Have top-down approach.

Case Study 1

Chawama Project 2008

Improved Sanitation (Toilets)

House Model: Built as a result of information gathering and what the beneficiary

wanted

Case Study 2

Kalundu Viwe 2011

Enumeration was done in 2011

Area had a total Population of 2494 and had 534 households

Case Study 3

George Compound

This was an informal settlement

60 houses to be improved on a pilot basis

Zambians will want to learn from Malawians on how they have done the clustering

As an income generation activity, the Zambia Federation constructed a Resource Centre. The

centre is used for meetings, as well as Fund raising activities to support the slum upgrading

programme.

2.11 Group Discussions- based on countries represented

After all the presentations, countries went into group discussions for about 20 minutes to

discuss the concept of slum upgrading and the roles of Community, local authorities as well as

NGOs in the upgrading process.

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2.12 Zimbabwe Group Presentation

Definition: Slum is a place that has been inhabited by people without approval of Local

planning Authority on an unplanned basis as such it lacks basic infrastructure like water and

sanitation, security of tenure, lack of social infrastructure e.g. Schools, Health facilities e.t.c.

Slum Upgrading

It is a process where you gradually improve the living conditions of a slum settlement by the

provision of lacking infrastructure without moving people or minus disruption of existing

settlements.

Key Stakeholders

Community/Slum Dwellers.

Local Authority and Government Agencies and Politicians.

Support NGOs, Universities, Churches

Develop a platform of agreement with all key players required.

Roles

Communities are the affected and the beneficiaries as such they are the key

stakeholders and should lead the mobilisation of the community, their needs,

information collection.

To come up with a Memorandum of Understanding (M.O.U) detailing the roles of each

stakeholder and the type of structure to be used.

2.13 Namibia Group Presentation

Upgrading

Strategy/Process

Step by step; Addressing gaps

Formulisation-end result

Processes

Initial recognition by City Authorities

Addressing Priorities

Role of the Community

Own process plus organise themselves

Active participation, community contribution (savings), mobilisation and provision of

labour

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Community to influence national policy

Local Authority Partnership Building

Engage in community where needed interactions identified

Raise consciousness but not decide for the community; facilitate information collection

and decision making

2.14 Malawi Group Presentations

Blantyre Upgrading

Needs the Following:

Water

Toilets

Houses

Communities

Choosing smaller developments in a cluster

Starting and implementing saving schemes

ISN Collecting funds for development

Role

Development in clusters

Calling for meetings

Implementing the needs of clusters

2.15 Lilongwe Group Presentation

Definition of Upgrading: Achieving the following

Clean Water

Good Houses

Good toilets

Tarmac roads

Role of the community

Starting and implementing cluster funds

Choosing the kind of development they want to see achieved

ISN helping with cluster processes

2.16 Mzuzu Group Presentation

Slum Upgrading: Developing areas in which people have not been evicted for example:

Building Gutters

Roads

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Toilets

Water

Responsibilities of the Community

Determining what is needed to develop the community

The residents of the community should participate in things like

Holding Talks

Holding researches

Numbering and Mapping (questionnaires)

with the City Council on matters of development

Roles of the City Council

Monitoring the community

Meeting with community committee in regular intervals

Respecting the beneficiaries

Taking into account and understanding the community’s plans

Monitoring clusters’ plans involving minor development.

2.17 Closing Remarks by Mphatso Njunga

Ms Njunga argued that Slum problem is not unique to Malawi as per the country presentations

at this forum. The problems that the urban poor face are similar across Africa and even beyond.

She isolated three major issues that should be considered when initiating slum upgrading

programmes:

- Together we can make it, all stakeholders should work together to fulfil the objectives of

these projects.

- Partnership should be designed with clear responsibilities and functions and using a

bottom-up approach

- Group discussions are important and timely and consistent interactions with all

stakeholders are important. It is important that people should change the perception

that people from the community are impatient; rather, authorities should invest more

time to understand their needs.

She added that the forum has provided opportunities for learning for all participants. The

presentations from Chinsapo and Mtandire on the current situation of their settlements she

said, and what needs to be done therein; maps out the right path to take for slum dwellers. It

shows that communities are driving the change process and it is the responsibility of city

officials to support such this processes.

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3.0 Day 3: Cities Forum, Final day

The day started with a word of prayer from Winnie Jalasi. Mrs Vera Kamtukule the facilitator

then invited Mr Jack Makau, Shack Dwellers International representative to give his opening

remarks as well as introduce the Guest speaker from Pakistan Mr Arif Hasan, to participants. In

his remarks, Mr Makau stated that slum upgrading/ upgrading of informal settlements, echoes

within a broader framework of the national slum upgrading programmes, which represents

government commitment towards attaining Cities without Slums and achieving the Millennium

Development Goals (particularly goal number 7 sub section 11). Within this National Slum

Upgrading programme therefore, governments must intend to provide resources to support

upgrading initiatives and funding.

He added that, in South Africa, the Government is currently finalising the review of the National

Housing Policy and its implementation strategy. Among other things, the policy is cognisant of

the fact that housing problems cannot be solved without the involvement of the communities.

He further argued that South Africans have a common saying which states “nothing for us

without us’ and that “the voice of the people is the voice of God”, and God must be the guide of

us all throughout the path we have chosen to take. It is a path without a dead end. He ended by

saying that he hoped that this forum will be used as a beginning to a process not as an end in

itself.

Mr Arif Hasan was expected to make three presentations tackling the following topics:

- The role of communities in city wide planning

- The role of local authorities and government in city wide planning

- The role of the academia regarding planning beyond books and conference papers.

Mr Hasan however, chose to combine all three topics into one long presentation and thereafter

participants asked various questions that went up the end of the Malawi Cities Forum on city

wide slum upgrading. Mr Hasan started by thanking the organizers of the forum for inviting him

to Malawi and added that he was not sure whether he was the lucky one or the participants

were lucky to have a meeting that included all necessary sectors of people into one room. He

added that in Pakistan, this kind of achievement is hard to come by.

It should be noted at this point that Mr Hasan used the Orangi Pilot project in the city of Karachi

in Pakistan as his case study. The city of Karachi in brief according to 2006 statistics has a

population of 8, 540,000 against 1,200,000 households and about 50.5% of this population live

below the poverty line. There has been a significant increasing in housing costs between 1991-

2007 ranging from US$ 8.8 to US$67 (for a semi permanent house). From 1999 to 2007, the city

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has seen a lot of evictions by the government due to development projects and badly planned

urban renewals. The evictions have resulted into reduction of income for poor people

particularly women as well as loss of investment in the structures among other things. 75% of

people on Karachi work in the informal sector.

The Orangi pilot project started with a participatory research which revealed that sanitation

was the major problem in the area. The area was first divided into lanes (clusters) so that

development could be effected on a small scale basis and managed easily. In the end, about

105, 103 households constructed their sanitation systems with a total investment of US$2

Million against a US$10 Million which the local authorities would have invested if they had

done the job themselves. The improved sanitation system significantly reduced infant mortality,

cases of water borne diseases and created jobs for the community among other achievements.

The success of this programme also resulted into government requesting OPP to design a

sanitation policy for the nation. The scale up of the project was achieved through creation of

partnerships between the communities and central and local government as well as with the

academia.

The following is a summary of his presentations and this will be followed by varying questions

that were asked by participants after Mr Hasan’s presentations. The summary has been divided

into the three sessions that he was expected to deliver on:

3.1 The role of community in city wide planning

Mr Hasan emphasized the fact that in the much talked about Public Private Partnerships (PPP),

if the public is weak, then PPP's will not work effectively. Thus it is very important that

communities take centre stage of the development agenda of their communities. Community

engagement in Pakistan is done in several ways. This consists of training young persons and

other community leaders in surveying, documentation, designing, estimation, on-site

Supervision and community mobilisation. So far 42 persons have been trained and 18 are under

training. As a result of this programme 337 Karachi communities (out of 539) have been

surveyed and mapped along with their physical and social infrastructure. 52 of 63 natural drains

carrying 80% of Karachi’s sewage have been documented along with their catchment areas.

Some of the multiplier effects of this kind of community involvement are that: this has resulted

into alternative sewage plan for Karachi which needs no foreign loans except for treatment

plants, there has been a change in the ADB sewage plan for Orangi, there has been cancellation

of ADB loans for Korangi Waste Water Management Programme, the formation of the technical

training resource centre, partnership development between the communities and city

government and last but not least, the much needed advisory support to city government and

provincial Planning and Development Department.

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Other roles and lessons for communities according to Mr Hasan are:

- Survey, document and disseminate what already exists and build on it

- Work with support NGOs like CCODE, Dialogue on Shelter to support local leaders on

social mobilization taking into consideration cultural aspects of the communities

- Develop conceptual plans

- Decentralize and simplify functions and technologies so that people can afford them

- Identify best relationships between needs, resources, standards with an understanding

that these are all dynamic

- Manage local social organizations like saving schemes backed by knowledge; build a

critical mass of people

- Avoid aggressive marketing and public relations especially in the media, good work

speaks for itself

- Monitor communications, promote transparency and accountability

- Avoid aiming for quick results, start with smaller projects and take your time

- Once projects have been designed and decided upon, be ready to handle psychological,

social, economic as well as technical barriers that come into play; never compromise on

decisions made

3.2 Role of Local Authorities and Government in citywide planning

As stated earlier, partnership development between communities and the local authorities is

essential in the implementation of slum upgrading programmes. However, it should be noted

that when dealing with local authorities, it is best to deal with those that are at middle level

management rather than senior or top officials to reduce on bureaucracy that usually stalls

development initiatives. Mr Hasan mentioned the following as some of the major roles for the

local and central government in slum upgrading:

- Design city plans from the view point of communities, this entails constant engagement

with the same and may at times result into lowering of standards to suit people’s

affordability

- Allow communities to experiment and learn from their own mistakes

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- Planning has to respect the ecology and the natural environment of the area in which

the city is located.

- Land use has to be determined on the basis of social and environmental considerations

and not on the basis of land value (or potential land value) alone.

- Planning must give priority to the needs of the majority population which in the case of

Pakistan belongs to the lower income or lower middle income classes.

- Planning has to respect the tangible and intangible cultural heritage of human

settlements and of the communities living in them.

3.3 Role of the academia regarding planning beyond books and conference papers

In Pakistan, as it is elsewhere in the world including Malawi, architects, planners, surveyors are

taught how to design, but they are not taught how they can impart this knowledge to other

people especially the group that has never been to school. However, these people have a

mandate to give back to society. Further, as they graduate from college, they leave with an

illusion that they will be designing big building and expensive apartments for rich people.

Reality on the ground states that this will only be but a dream to some of these learned people.

At the same time, the gap that they create especially on the need to provide technical expertise

to communities willing to develop their communities is usually filled by social experts from

NGOs like CCODE. This means therefore, our education system has to change to reflect this

reality on the ground. Some of the roles of academic institutions include:

- Change of their education system to engage students with communities as part of their

training programme

- Ensure that their education is benefitting the general public and that they are

accountable to the people; lawyers and doctors take oaths prior to their work, why

shouldn’t planners, surveyors and architects do the same thing?

- Academic institutions to be a knowledge centers for alternatives that can work for the

poor

- Provision of technical supervision to upgrading programmes in communities in liaison

with support organizations like NGOs as well as local authorities

- Design affordable and acceptable technologies

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3.4 Question and Answer Time

How did you do the sanitation project? Did people pay faithfully; was the city involved, did

it require the shifting of people to another area?

How did you ensure that the information collected by the poor is actually used by

authorities and informs their decision making?

Is it possible to start using results of profiling and enumerations, before they are endorsed

by city authorities/

Answers:

- We never compromised on the projects. It was decided people will have to pay, a

specific amount was decided on, and initially it was protested against, but eventually

people paid. The development took place right inside the lanes and there was no

shifting of people. City officials and OPP provided the needed technical expertise and

supervision

- We were lucky that at the time of the project, we had a weak government. All

information collected by the poor was used because the 1978 law regularized

settlements and this eventually became the practice and changed the relationship

between communities and their government. For us, we started using our information

almost immediately. However, confidence in the validity of your own information comes

with scale.

Could you please explain the component sharing aspect and how it works

How can NGOs move from advocacy rights based to cooperate action

Answers:

- In component sharing, various actors do their part and they do not share costs

necessarily in that regard. For example, in a sanitation project, the neighbourhood will

provide the land, the city will provide the trunks and treatment plants, the people will

collect the garbage to the pick up points

- There has to be a buffer between the elected and the people e.g. institutions of

participatory democracy otherwise there is usually a delink between these two. This is

the role that NGOs play; they help communities understand, learn and teach the same

to others, thus moving from advocacy to complete action.

Describe the development initiatives at lane level

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What influenced government to enact the regularization law in 1978 and what role did

the community play in this regard

Do you have a law in Pakistan, that allows people to question why the development

they demanded from their city is not coming

Answers:

- Development from lane (cluster level) is one of the many models in component sharing.

First if the community lays the sewer, then the NGO and/or the city come in with

technical expertise. This was done in one lane, and soon more lanes came on board and

later it was the entire community. The community negotiated, a new leadership sprung

up from the lanes, this process however took about 5-6 years

- The lane leadership is much better in such development because whenever a local

leader contested and won a political election, they became useless because they soon

became part of the whole corrupt system that people detested, and all lane leaders

challenged this process using three tool:

They took possession of their neighbourhood

They collected the money themselves and used it for their own priorities

rather than the political leaders

Acquired technical skills and confidence to question the system and

eventually this resulted into the authorities accepting their work and

agreeing to supervise the same

- There is no law in Pakistan that follows that ensures the demands of the people are met,

however, the people can still demand if they are organized e.g. through going to press

clubs to block traffic and this usually works and authorities listen, this can probably not

work in many parts of Africa

In terms of operation and maintenance groups are there any people in communities

that make a living out of these?

Do authorities enforce operational standards

How can we ensure that government officials are accountable to the people

What did people in Pakistan do to ensure that plans of the poor are brought to the

attention of authorities?

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Answers:

- Based on the component sharing model again, there are some lanes that have formed

groups responsible for the maintenance of the structures because local level

maintenance is much better and quicker, but mostly it is crisis management. However

there are some entrepreneurs who make a living out of it e.g. the garbage collectors

- These communities at first were largely full of working class people. But now, they have

transformed into middle aged entrepreneurs most of whom are also working in the

formal sector. This means that when you enter the community, you are met by young

people. This change is important for two reasons:

The settlements are moving towards becoming the city’s

middle class and thus will gain political power

This has created a rift between the settlements and the ‘real’

middleclass people

- On ensuring that government officials are accountable, in Pakistan we tried so hard, and

at one time we were succeeding but soon failed, then we decided to do the following:

Every statement that an official makes should be exhibited

There should be a steering committee that must drive such

issues formally and that government must allocate at least one

official into the committee who will be in charge of the

projects with his name appearing on every correspondence

There must be a scrutiny of accounts to promote transparency

however while this was in the pipeline, local government

elections came, mayors took over and this whole process was

halted. Now there are plans to get this process back on track.

In Pakistan it should be noted, most of the community

development occurred prior to decentralization after which

mayors were given all powers and things have since changed

What criteria is used to allocate loans to people and on the social side, how did you

ensure that the power was reverted back to the people

Has the Karachi project been replicated

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What strategies were used to influence policy and how did you deal with the hard core

technicalities of the projects

How did you deal with loan defaulters

Answers:

- There is a micro-credit facility mainly for the rural areas. Urban loans are for existing

businesses meant to expand operations of the same or bringing groups together to

improve productivity. Other bigger loans are for establishment of schools,

manufacturing of slabs, pre cast man holes and so on. There are also housing loans for

initiation of housing projects and all these loans are fully repaid usually

- There is a Pakistan Property Alleviation Fund, which is like a biggest fund in Asia and the

state has invested a lot in the same. The advantage of this fund are the following:

It reduces dependency of CBOs and NGOs on external funding

It does not require much paper work

You can communicate in local language when making transactions

People feel they are borrowing their own money

- This is a community process, it is not about reverting the power back to communities, it

is about changing the focus of officials to look at issues from the community’s

perspective without necessarily neglecting the global phenomena

- We were able to influence policy in that the communities had a deeper understanding

of their needs, designed a detailed plan of what they wanted, and this was presented to

planners with a proposition on the way forward and this resulted into a larger political

impact

- Replication of projects is about replicating people; the influence of the Karachi project

has been enormous due to the scale of the project itself

- There were no specific strategies used to influence policy what made the whole

difference was:

Populace bias

Ability to provide affordable technologies

Support of an informed public

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Constant touch with government

Make the project part of the global debate on development

Working with middle level bureaucrats

- Loan defaulters are always there, however, 98% of the people do repay their loans. The

other 2% comprises of crooks, bad business people and the dead. In this regard, a

successful loan programme has to be arranged in such a way that you do not give

money to the people falling in the 2% mark. Thus you give to those with a guarantee and

a good record of loan repayment. Other people give post dated cheques, in that way

they tie themselves to ensuring that their accounts actually do have funds when time

for repayment comes.

3.5 Closing Remarks by Mrs Ivy Luhanga, PS, Ministry of Lands, Housing and Urban

Management

After the question and answer time, there was a break from refreshments after which the

Principal secretary for Land and Housing Mrs Ivy Luhanga, came in to officially close the forum

as well as launch the Urban Profiles from the four cities of Malawi. She was introduced by the

Acting Director for CCODE, Mrs Cynthia Phiri.

In her remarks, Mrs Luhanga said that she felt greatly honoured to present the closing remarks

for the Malawi Cities Forum on City Wide Slum Upgrading under the theme: Building bridges:

Communities working with Government in City Wide Planning and Development. She

emphasized the fact that the Government of Malawi had placed the reduction of poverty at the

centre of its activities as a nation as stipulated in the Malawi Growth and Development Strategy

(MGDS II) and that the objectives therein cannot be achieved by government alone and that a

holistic approach in its implementation is required. She added that this entails bringing on

board all sectors together be it informal or formal. In this regard, Government acknowledges

the contribution of cities and urban communities to the overall economic growth of this

country.

Mrs Luhanga further stated that achieving significant changes in the lives of the poor must and

should require their active participation. In this regard, Government was well pleased with the

proposed participatory slum upgrading programme that will see communities entering into

meaningful partnerships to design city wide planning and development initiatives. On behalf of

the Government of Malawi, through my Ministry, Mrs Luhanga to pledged government’s

support towards to the Local Authorities as well as to the communities and the NGOs that

support them on this programme that will significantly change the look of our cities and several

other cities across the Southern Africa.

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She also recognized the contribution of the Malawi Homeless People’s Federation and CCODE

in complementing Government’s efforts on improving the living conditions of the poor in the

country through low cost housing projects as well as sanitation programmes that they run.

On the launch of the Urban Profiles, Mrs Luhanga argued that these urban profiles make one

part of the Participatory Slum Upgrading Programme (PSUP) in Malawi aimed at accelerating an

action oriented urban assessment of needs and capacity gaps at city level. She thanked the ACP,

UN Habitat and the EU who had contributed in several ways to come up with these profiles. She

also recognized the role of the cities themselves, communities and NGOs in this work and

thanked them for a job well done. After these remarks, she officially launched the profiles and

handed over to a representative from the Ministry of Local Government and Rural

Development copies of the same with a word of advise that the contents thereof had to be

used to the last detail.

After these remarks, the facilitator Mrs Kamtukule, thanked all the participants for their

contributions and wished them a safe journey back home. Mrs Winnie Jalasi closed the forum

with a word of prayer.

3.6 Conclusion

As stated earlier, the forum aimed at achieving the following objectives:

Draw lessons and best practices from Malawi cities & other Southern African cities on

settlement upgrading

Draft a concrete way forward after enumerations and mapping of informal settlements

Set out distinct ways through which upgrading project can be implemented

All the above mentioned objectives were adequately achieved in the forum. The communities

together with their local authorities also mapped the way forward on how they will use the

lessons that they have learnt from the forum. The high light of the forum was the experiences

articulated from the Pakistan case study where the roles of communities, planners and the

academia were clearly articulated. It was clear that community development while focusing on

the entire community should start initiatives at lane/cluster level as this is easy to manage; it is

cheap and can be used as a basis for negotiations with city officials. Local authorities and the

academia also need to engage actively with communities through monthly meetings or as often

as it can be required so that they can share experiences and work together to plan and develop

their cities better.

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Appendix 1

List of participants

NAME ORGANISATION DESIGNATION

1 Braam Harris Namibia Housing Action Group Town Planner

2 Forward Khuwati Salisbury Line Mzuzu V.H/ Chief

3 Alice Maliza Mzuzu Federation R. Leader

4 Sydney D. Tese Mzuzu Community Chiwinga Community Chair

5 Esther Manganyera Blantyre City Council profile

6 Ruth Gwaza Blantyre City Council Profile

7 Dorothy Phiri MHPF member

8 Noel Nazombe Blantyre City Council V. Headman

9 Lucy Aleka MHPF member

10 Bertha kapangama MHPF LL

11 Charyt Thole MHPF member

12 Dorothy Yassin MHPF Regional Leader

13 Esnat William MHPF LL R. Leader

14 Richard Omanya DIG Nairobi

15 Cecilia Sabao Blantyre City Profile

16 Ruth Kachingwe Blantyre City V. Headman

17 Noel F. Nazombe Blantyre City V. Headman

18 Enock Brown MHPF Auditor

19 Loveness Chimaliro Blantyre City Profile

20 Fainess Ngawa MHPF Regional Leader

21 Ethel Solomoni MHPF LL R. Leader

22 Beatrice Yohane MHPF National Leader

23 Gift Chitsamvu MHPF LL

24 Mary Matumba MHPF Regional Leader

25 Modesta kaphala MHPF Regional Leader

26 Rabecca Kangulu MHPF Lilongwe

27 Gabrielo Josaya C.D.C Lilongwe

28 Zilire Lika CCODE Project Officer

29 Cynthia Phiri CCODE Director

30 Moses Padzala CCODE Officer

31 Dr E.J Chikwenda UNIMA Dean of Faculty

32 Grace Gunya Lilongwe City Council MTE

33 Hillary Kamela Lilongwe City Council Officer

34 Peter Schramm CCODE Techn. Advisor

35 Hilda Kabongwe Chinhoyi Municipality Town Planner

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36 Timothy Maregere Chinhoyi Municipality Director Housing

37 Patience Mudimu Dialogue on Shelter program Director

38 Sekai Chiremba ZIHDPEE National Cordinator

39 Masauko Namaona MHPF Regional Leader

40 S.G.V.H. Chigoneka Mtandire Chief

41 T.A Malili Chinsapo T.A

42 Lackson Phiri MHPF National Leader

43 Alina Mofokog FEDUP Saving finance

44 Mohauji Melam ISN JHB-SA

45 Thabo Karabo Molaba City of JHB SA Assistant Director

46 Vuyani Mnyango ISN-G-RSA Facilitator

47 Mphatso Njunga Federation National Leaders

48 Sarah Kalenjeka MHPF

49 Vera Tambala CCODE Facilitator

50 Gersron G. Goseb SDF Clip Facilitator

51 Rtisia Lungameni Windhoek Federation

52 Mike Mipinge Swaliog Town Official

53 Chifunda Dalireni CICOD Wash Facility

54 N.N. Salomon City of Swakopmud L.A. Councilor

55 M.T. Ashipala City of Windhoek project co-odinator

56 J Korrubel Polytechnic NAM Lecturer

57 Jack makau SDI Documentation

58 Maz Manda Mzuzu/ CCODE

59 Sophos Sophianos GIZ, Mzuzu Planning Adviser

60 Doveley Mupela PPHPZ Houssing Coodinator

61 Muhdashi A. Mwango Copperbelt University H.O.D Architecture

62 Joseph Makadani Zulu Lusaka City Council H.O.D. Planing

63 Magone Mwale ZHPPF Technical

64 Tamara Phiri ZHPPF Technical

65 Tabbie Mnolo CCODE Program Manager

66 Joel Dzutse CCODE T.O

67 Samuel Muhoni LCC-ISN Livelihood Officer

68 Margin Banda Senti Community Leader

69 Tonny Goliat Mtandire Secretary

70 Agness Nakutepa Mtandire ISN Member

71 Cathreen Mthawanji MHPF National Auditor

72 Jean Moyo MHPF National Leader

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73 Manesi Khunda MHPF National Auditor

74 Magret Kagunda CCODE Officer

75 Anita Pasadi MHPF National Leader

76 Victoria Chawaka MHPF National Auditor

77 Winnie Jalasi MHPF National Leader

78 Dickson Kamwendo MHPF D1

79 Anescazio Soko MHPF N.I

80 Stuwart Phiri Kasungu Rind

81 Walter Fienn CORC SA/ SDI

82 Linda Sankhulani Bunda College Research Officer

83 U.B.G Mughogho Polytechnic Lecturer

84 Andy Bolnick Ilehayalami/CORC NAO

85 Narcy Oderboard AAPS/UCT Accademic

86 Tonex Magomelo Mtandire ISN

87 V.H. Bwemba Chief Chief

88 V.H. Chimphangu Chinsapo ISN ISN

89 V.H. Chinsapo ISN Chief

90 A.K Chirambo Mzuzu City Council Director of Planning

91 Arif Hasan Facilitator OPP