Empanelment/Renewal of Field Investigation Agencies (FI), Risk Containment Unit (RCU), Document

verification Agency (DVA)

List of Retail Asset Centers (RAC) Mumbai

Sr.

No RAC

Name of Center

Head

Mobile

Number Landline email id Add

1

Ambernath

Anuj Singh,

Asst General

Manager

9920589808 0251-

2611504

anuj.singh@idbi.

co.in

IDBI Bank Retail

Assets Center, Sitai

Sadan, Station Road,

Opp. IDBI Bank

Branch,Ambernath (E),

Mumbai Pin :421501

2

Deonar Vrushali Dixit,

Manager 993089297 25566970

Vrushali.dixit@i

dbi.co.in

IDBI Bank Retail

Assets Center,Deonar,

Chembur

Unit No.1,

Safal Pride,Sion-

Trombay Road, Deonar

Mumbai Pin :400088

3

Nariman

Point

Pranav Kumar

Mishra,

Asst General

Manager

9820695332 022-

66576581

pranav.mishra@i

dbi.co.in

IDBI Bank Retail

Assets Center,B wing,

2nd floor,

Mittal court,

Nariman Point,

Mumbai Pin :400 021

4

Virar Shivaji Ashok

Kavhat,

Asst General

Manager

9028065777 0250-

6450168

Shivaji.kavhat@i

dbi.co.in

IDBI Bank Retail

Assets Center, 101

Prikh Commercial

Complex, Agashi

Road,Above ICICI

Bank Virar(West )

Mumbai Pin :401303

5

Andheri

Anooshka

Mukherjee,

Asst General

Manager

9967650220

61758301 Anooshka.mukhe

rjee@idbi.co.in

IDBI Bank Retail

Assets Center,Marigold

House Plot No a-34

Cross Road No 2 Marol

MIDC, Andheri East

Mumbai Pin :400093

6

Belapur

Rohit Kumar

Singh,

Asst General

Manager

8767952490 27570087 Rohit.singh@idb

i.co.in

IDBI Bank Retail

Assets Center,Gr.

Floor, IDBI Bldg.,

Plot No. 39/40/41,

Sector 11

Opp. CBD Belapur

Station, CBD Belapur

Navi Mumbai Pin

:400614

7

Thane

Biju N

Varghese,

Asst General

Manager

983305566 25393907 Biju.varghese@i

dbi.co.in

IDBI Bank Retail

Assets Center Anmol

House 1st

Floor

Opposite Ghantali

Mandir Naupada

Thane Pin :400602

8

Borivali

Anurag Laud,

Asst General

Manager

9920554647 61273827 Anurag.laud@id

bi.co.in

IDBI Bank Retail

Assets Center,First

Floor, Bhoomi

Saraswati Complex,

Ganjawaala Lane,

Chamunda Circle,

Off S V Road, Borivali

West,

Mumbai Pin :400092

List of Retail Asset Centers (RAC)Pune

Sr.

No RAC

Name of Center

Head

Mobile

Number Landline email id Add

1

F C Road

Ravibhushan

Patil,

Asst General

Manager

985003

9045

20664216

38

ravibhushan.

patil@idbi.co

.in

IDBI Bank Retail Assets

Center,Dynaneshwar Paduka

Chowk

Fergusson College Road

Pune Pin :411004

2

Pimpri

Sachin Renuse,

Asst General

Manager

898304

0214

89830402

14

renuse.sachin

@idbi.co.in

IDBI Bank Retail Assets

Center, A-Wing , First Floor,

Kamla - Crossroads, Opp.

PCMC Main Office,

Mumbai - Pune Highway,

Pune Pin :411017

3

Swargate

Thallapalli

Nagabhushanam,

Asst.General

Manager

898304

2401

020-

65240019

Nagabhushan

am.t@idbi.co

.in

IDBI Bank Retail Assets,

Mitra Mandal Co.op.Housing

Society Hall, 1st floor, 484/1-

31-32, Swargate, Pune, Pin-

411 042

Empanelment/Renewal of Collection/ Recovery Agency (RCA), Private Detective Agency (PDA), Skip

Tracing Agency (STA)

Sr.

No

Retail

Recovery Name

Mobile

Number Landline email id Add

1

Mumbai

Dhananjay

Vinayak Kapre,

Asst General

Manager

9881027

690

022-

61279344

dhananjay.ka

pre@idbi.co.

in

IDBI Bank Retail

Recovery,IDBI Tower,BKC,

Mumbai

Plot No C-7, G Block,

Opp NSE, Next To SBI,

BKC, Bandra E

Mumbai Pin :400051

Maharashtra

2

Pune

Prafullachandra

Ambalal Shah,

Manager

9769481

958

020-

66458920

prafullachan

dra.shah@id

bi.co.in

IDBI Bank Retail

Recovery,FC Road,

Dynaneshwar Paduka Chowk

Fergusson College Road

Pune Pin :411004

1. ELIGIBILITY CRITERIA FOR EMPANELMENT OF COLLECTION/

RECOVERY AGENTS (CRA)

Management Consulting Firms, Accounting Firms, Firms offering Asset Collection

Management Services and NBFCs having expertise in Asset Collection Management

services would be eligible. The firms working as Collection Agency with Public Sector

Banks would be given preference.

CRA employees shall be graduates from any reputed university in India / Abroad.

Preference will be given to the firms having Accounting / Engineering / Law

Professionals. Besides, Collection Agency shall have “Direct Recovery Agent

Certificate” issued by concerned agency as per the guidelines of RBI (IIBF).

CRA should be registered with Maharashtra Shops and establishment Act 1948 or other

mandatory registrations which are statutory in nature as per law.

The registration of the CRA shall be at least three years old.

CRA shall have experience of at least three years of experience in handling Collection /

resolution of NPA accounts with Public Sector Bank(s).

CRA shall have completed at least five assignments successfully with Public Sector

Bank(s) earlier.

The firm of CRA shall have PAN number.

CRA shall have thorough knowledge of the extant RBI guidelines and also

instructions/circulars issued by RBI/IIBF/IBA time to time on Collection Agency.

CRA having complaints before Police and also involved in court cases especially in the

matters, which are in deviation to the extant RBI guidelines on “Collection Agency” and

scope of work indicated by the Bank need not apply.

CRA blacklisted by any Bank need not apply for empanelment.

The Statutory and regulatory guidelines issued by agencies concerned on

Collection/Recovery Agency from time to time should be adhered.

RBI guidelines regarding appointment of RBI should be strictly adhered to especially in

respect of retail loans.

Note :

RAs shall submit relevant documents in support of the eligibility criteria.

The Recovery Agents who fulfill the above eligibility criteria only shall submit the

application in the format attached below.

2. ELIGIBILITY CRITERIA FOR EMPANELMENT OF PRIVATE DETEDTIVE

AGENCY (PDA) AND SKIP TRACING AGENCY (STA)

Management Consulting Firms, Firms offering Private Detective Agency (PDA), Skip

Tracing Agency Services and NBFCs having expertise in PDA and STA services would

be eligible. The firms working as PDA and STA with Public Sector Banks would be given

preference.

PDA and STA would be required to ascertain details of networth, occupation, source of

income, details of properties of the customers in their name/ guarantors and other assets

as on date alongwith their current value, which may inter alia include- Immovable

property in their names, residential house/ other buildings, if any, in their names, details of

bank balances , deposits, investments etc. in their names and any other assets held in their

name.

PDA and STA should be registered with Maharashtra Shops and establishment Act 1948

or other mandatory registrations which are statutory in nature as per law.

PDA and STA having complaints before Police and also involved in court cases

especially in the matters, which are in deviation to the extant RBI guidelines on and scope

of work indicated by the Bank need not apply.

PDA and STA blacklisted by any Bank need not apply for empanelment.

The registration of the PDA and STA shall be at least three years old.

PDA and STA shall have experience of at least three years of experience in handling the

assignments with Public Sector Bank(s).

PDA and STA shall have completed at least five assignments successfully with Public

Sector Bank(s) earlier.

The firms of PDA and STA shall have PAN number.

Employees of PDA and STA shall be graduates from any reputed university in India /

Abroad.

PDA and STA shall have thorough knowledge of the extant RBI guidelines and also

instructions/circulars issued by RBI/IIBF/IBA.

The Statutory and regulatory guidelines issued by agencies concerned on PDA and STA

from time to time should be adhered.

3. ELIGIBILITY CRITERIA FOR EMPANELMENT OF RCU/FI/DVA (Vendors)

Partnership Firm or a Limited Company, Management Consulting Firms, Firms offering

RCU/FI/DVA and NBFCs having expertise in RCU/FI/DVA, owned by predominantly

persons who are Indian Residents, would be eligible.

Vendors should be registered with Maharashtra Shops and establishment Act 1948 or

other mandatory registrations with statutory authority as per law.

Vendors working as RCU/FI/DVA with Public Sector Banks/Other Banks.

The Vendors should not been found guilty of misconduct in a professional capacity. The

Vendors blacklisted by any Bank need not apply for empanelment.

The vendors having complaints before Police and also involved in court cases especially

in the matters, which are in deviation to the extant RBI guidelines on “RCU/FI/DVA ” and

scope of work indicated by the Bank need not apply.

The employees working with Vendors should be HSC or Graduate in any discipline,

experience of two years with reasonable analytical ability.

The Vendors should have at least two years of experience in handling RCU/FI/DVA. The

registration of the Vendors shall be at least two years old.

The Vendors need to submit at least two reference letters and the Bank needs to verify the

quality of services provided by the vendor with the referees before empanelling them. The

referees shall be from Branch managers of banks/NBFCs where previously the Vendor

had done Verifications. The reference letter shall be on the letter head of the bank or

NBFC which providing the reference.

The Vendors should have infrastructure such as fax, computers, mail connection, scanner

etc.

The Office should be well connected to Railway Station, Bus Station and City Centre.

The firm of RCU/FI/DVA shall have PAN number.

The Statutory and regulatory guidelines issued by agencies concerned on RCU/FI/DVA

from time to time should be adhered.

Field Investigation Agencies (FI), Risk Containment Unit (RCU), Document verification Agency (DVA), Collection/

Recovery Agency (RCA), Private Detective Agency (PDA), Skip Tracing Agency (STA) who fulfill the above eligibility

criteria only shall submit the application in the format attached below)

APPLICATION FORM FOR EMPANELMENT OF FIELD INVESTIGATION

AGENCIES (FI), RISK CONTAINMENT UNIT (RCU), DOCUMENT

VERIFICATION AGENCY (DVA), COLLECTION/ RECOVERY

AGENCY (RCA), PRIVATE DETECTIVE AGENCY (PDA), SKIP

TRACING AGENCY (STA)

(pl strike out which is not applicable)

Please paste

recent

passport-size

photograph

& sign across Sr.

No. Particulars Details

1 Name of the Applicant/Firm

2 Name of the sister concern, if any

3 Address of Registered office (including

telephone nos. and email address, etc.)

4 Office premises- Rented or Self Owned

5 Established since:

6 Constitution:

12. Details of Personnel working in the Concern/Firm/Co: Name of

Proprietor / Partners / Director(s) / Office bearers / key Functionaries :

Sr.

No.

Name Age Design

ation

Qualification Experience

13. Infrastructure of Agency

A No. of persons employed

7 PAN No.

8 Name of bankers

9 Whether registered under any Act

10 Whether registered with Income-tax

Department

11

Please indicate whether any

complaint/FIR has ever been lodged

against any of the directors/employees

of the Firm/Co, past or present, as a

result of any action in the conduct of

their assignment.

12

Any of your employees convicted

before court at any point of time. Please

furnish details thereof.

B No. of persons engaged in the activities of

Agency

C Out of (b) above, no. of employees

(i) In respect of whom police verification has

been carried out

(ii) Who have undergone 100 hours training

from any of the accredited institutions of

RBI/IIBF/IBA and who have obtained the

certificate from “Direct Recovery Agent”

(iii) Who have the necessary equipments for

audio/ video recording

(iv) Who have been employed on contract

basis

(v) Who have been employed on regular basis

D

Branch Network of the Agency

i. State-wise presence

ii. Number of Branches in each State

[Furnish details viz. addresses, phone & fax

numbers and email ID etc].

14. Details of existing empanelment

Name of the

client

Details of

assignment

undertaken

Details of assignments

entrusted

Details of assignment

completed

No. Fee Indicated by

the Bank No.

Amount

received by

Firm/Co

15. Whether your Firm/Co has been black listed by any Bank at any point of time. In case

yes, please furnish details:

16. Additional information, if any:

Date : (Signature)

To be signed by authorised

signatory

UNDERTAKING

I, We __________________________ son of Shri

__________________________Proprietor/Partner/Director of M/s

________________________________state that the information furnished above is true and

correct to the best of my/our knowledge. I/We agree, that in the event that any

concealment/distortion of facts furnished above is brought to notice of the Bank subsequent to

empanelment/appointment by IDBI Bank Ltd, IDBI Bank Ltd would be at liberty to terminate the

said empanelment/appointment without notice or damages whatsoever.

Date (Signature)

To be signed by authorised

signatory

Designation

Photograph and signature of the Key persons including persons

Photograph

Signature

Photograph

Signature

Note:

1. The format duly signed format along with necessary annexures as stated above to be forwarded

to the Officers at detailed in the said advertisement.

2. IDBI Bank Ltd reserves the right to empanel any firm(s)/parties/persons at its discretion. Bank

also reserves the right to reject any offer without assigning any reason.