dhl express service & rate guide 2020...emissions logistics 260+ aircratf countries and...

DHL EXPRESS

SERVICE & RATE GUIDE 2020 HONG KONG

The International SpecialistsPage 3

ServicesPage 4

How to Ship with DHL Express0

Shipping ToolsPage 14

Zones and RatesPage 15

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2

Operating in

facilities

shipments per year vehicles (own, leased,

subcontracted trucks and vans)

employees

CONNECTING YOUR WORLD

flightsperday (commercial and non-commercial)

220+

400

100,000+

million+

Figures are approximate as of the end of 2018 *TAPA = Transported Asset Protection Association

34,000+

3,000+3,000+

Service Points

TAPA*certifications

By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics

aircraft260+countries and territories worldwide

84,000+

300+






DHL Service & Rate Guide 2020: Hong Kong

THE INTERNATIONAL SPECIALISTS3

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building

and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning

more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and

‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly

as possible.

The International Specialists Services How to Ship

with DHL ExpressShipping

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ThroughourCertifiedInternationalSpecialistProgramwe

provide all DHL Express employees with the requisite

knowledge they need to do their job competently and

confidently–andthat’sgoodnewsforbothemployeesand

customers.AsCertifiedInternationalSpecialistsyoucanrelyon

DHL Express as the experts in international express.

ThisguideenablesyoutofindouthowDHLExpresscanhelp

you with your international shipping needs, and to see what best

fitsyourneedsfromourwiderangeofproductsandservices.

Should you have any questions, please get in touch with your

DHL Account Manager or visit us at dhl.com.hk/en/express.

http://www.dhl.com.hk/en/express.html


SERVICES4

EXPORT SERVICES DHL Express WorldwideOurmostpopularproduct,DHLExpressWorldwide,offersan

end of business day delivery service around the world for pieces

up to 70kg and shipments up to 1,000kg.

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company.

DHL Express 12:00With DHL Express 12:00 you will receive your shipments before

12 noon on the next possible business day. DHL Express 12:00

offersamoney-backguaranteeandallowsforheavierpiecesup

to 70kg and shipments up to 300kg.

DHL Express 9:00 (10:30 to the USA) Ourpremiumtime-definiteserviceoffersadeliverybefore9:00

(10:30 to the USA) on lanes that guarantee either a next or

secondbusinessdaydelivery.DHLExpress9:00isofferedtothe

majority of business centers in Europe, the Middle East, Africa,

AsiaandtheAmericas.DHLExpress9:00featuresamoney-back

guarantee and is suitable for pieces up to 30kg and shipments

up to 300kg.

Ourcoreservicesaretimedefiniteandofferyousecuredoor-to-doordeliveryofgoodsanddocumentstoandfromvirtuallyevery

countryandterritory.Whetheryouneedyourshipmentsdeliveredatthestart,middleorendofabusinessday,ourservicesofferfull

track-and-trace visibility so you always know where your shipments are.

DHL Express Worldwide

DHL Express 12:00DHL Express 9:00 (10:30 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Deliverybefore9:00 (10:30 to the USA) on the next possible business day

Money-back guarantee No Yes* Yes*

Countries and territories covered More than 220 79 21

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum pieces per shipment – 10 10

Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm

Maximum pallet weight 300kg Pallets not accepted Pallets not accepted

Maximum shipment weight 1,000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted

*Additionaltermsandconditionsapply–seedhl.com.hk/en/express for details. †A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice.

Our international services at a glance



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Export Services

Import Services

Domestic Services E-commerce Optional

Services Surcharges Customs Services



SERVICES5



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IMPORT SERVICES

WithourDHLExpressWorldwideImportproduct,youcanimportshipments

from over 220 countries and territories in the world. This is more than any

otherexpressdeliverycompanycanoffer.What’smore,customersin,say,the

USA can order an import from China not just to the USA, but to other

destinations as well. We call this a third country shipment.

There is no need for local brokers or forwarders to get involved in any part of

the process. You are in full control, and able to manage all aspects of your

imports in a very simple way.

Ifyouneedafasterdelivery,ourDHLExpress12:00isavailableforimportas

well. You can order an import from another country and territory, to be

delivered to your country and territory or any other destination, by using our

dedicated electronic shipping solution for imports. You will have one account

number,oneinvoiceinasinglecurrencyandafixedpricethatmeansyouknow

exactly what you will pay.

DOMESTIC SERVICES

Ifyouwanttoshipdocumentsorgoodswithinyourowncountryandterritory,

wecanofferourDomesticproductswithdeliverybytheendofthenext

possible business day.

Export Services

Import Services




SERVICES6



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International e-commerceThe explosion in online shopping extends across borders, and

this trend looks set to continue. DHL supports our customers’

international growth with:

n Global reach

n Express options

n Duties and taxes paid options and customs expertise

n Late pick ups

n Easy returns solutions

Fast, flexible and easyConsumersexpecteverything‘ondemand’–anytime,anywhere.

DHL shipping options give customers a distinct competitive

edge:over90%ofonlineconsumerslookattheavailable

delivery options before going to the checkout, and their decision

isinfluencedbydeliveryspeed,flexibilityandease. Scheduled delivery Signature release/ leave your signature

Leave with neighbor or concierge

Collect from Service Point

Alternative address Vacation hold

DHL’s On Demand Delivery tool keeps receivers informed

of shipment progress, allowing them to reschedule,

reroute, release or conveniently collect from a DHL

ServicePoint.Itisaninnovative,easy-to-use,mobile-

friendly service, especially for residential deliveries.

Designed to enhance the online shopper’s experience,

especially for residential deliveries, the service is

available globally, meaning consistent service standards

and a harmonized user experience.

Discover and growVisit discover.dhl.com to learn more about how DHL helps

e-commerce companies ranging from start-ups to large

enterprises, advising them on how to grow internationally.

Our e-commerce focussed country and territory guides, white

papers such as ‘The 21st Century Spice Trade’, customer and

trend research and market intelligence tools can enable you to

better understand your customers and shipping requirements to

take the next step in your e-commerce journey.

Our customers go global with ease and speed, maximizing the

enormous potential of international e-commerce.

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Export Services

Import Services



http://ondemand.dhl.com/

https://discover.dhl.com/

http://www.dhl.com/content/dam/downloads/g0/press/publication/g0_dhl_express_cross_border_ecommerce_21st_century_spice_trade.pdf


SERVICES7



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OPTIONAL SERVICES

DHLExpressoffersawiderangeofoptionalservices–fromnon-standard deliveries and billing options to climate neutral shipping.Youhavetheflexibilitytochoosethebestserviceforyour needs with our express delivery services worldwide. Contact Customer Services to learn more.

Duties and Taxes Paid View charges

DHL Express can arrange for the shipper or a third party to be billed for any duties and taxes payable at destination, rather than the receiver of the shipment being billed. Charges apply whenever the shipper requests that duties, taxes or other regulatory fees be billed outside of the destination country and territory.

Dedicated Pickup and Delivery View charges

Ifyourbusinessneedsadedicatedvehicletocollectordeliverunusual shipments or a pickup or delivery outside normal business hours, we can arrange this for you.

Shipment Preparation View charges

This is a convenient, fast and reliable service for seasonal or irregular shipments that require extra resources for their preparation. DHL manages the entire process of waybill preparation, content selection, labelling and packaging, then sends the shipments to the international addresses.

Saturday Delivery View charges

WeofferSaturdaydeliveryservicestokeycitiesinmorethan 70 countries and territories.

Shipment Insurance View charges

We recommend this comprehensive protection for your valuable or personal shipments, giving you peace of mind in the unlikely event of physical damage or loss.

Extended Liability View charges

Ifyouaresendingvaluabledocumentssuchaspassports,visaapplicationsorregulatorycertificatesyoucanextendtheDHLstandardliabilitywiththisservice.Itprovidescoverageandcompensation in the case of loss or damage.

Direct Signature View charges

Ifyouaresendingsensitivedocumentsorhighvaluecontentsyou can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

Importer of Record (IOR) View charges

This service allows the shipper to send a dutiable shipment to the receiver, with the duties and taxes invoiced to a third party at destinationactingasthenominatedImporterofRecord(IOR).The customs invoice must indicate the importer’s billing details in addition to the receiver’s shipping address.

Printed Invoice View charges

This service is for customers who require a paper invoice where e-billingistheagreedstandard.Thisserviceprovidesflexibilityforadifferentinvoicingmethodthanwhatisalreadyagreed.

Residential AddressCustomers shipping to a home or private residence can activate specificdeliveryoptionsbydesignatingthedeliveryaddressasresidential. For such shipments, DHL Express will proactively notify the receiver via email or SMS about the shipment’s progress.Receiverscanthenselectthemostsuitabledeliveryoption on the On Demand Delivery website.

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to calculate their annual carbon emissions at a shipment level and subsequentlyoffsettheseemissionsthrough approved environmental programs. The whole process isverifiedannuallybyanindependentbodyaccreditedbytheUnited Nations. DHL can also provide reports for either a high level estimate or a detailed carbon footprint.

Change of Billing View charges

Thisapplieswhenacustomerrequestsachangeofdefinedbilling information on an already issued invoice, and which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.

Neutral Delivery View charges

This service allows for the delivery of non-document shipments, without any value of the product being shared or exposed to the receiver, since the commercial invoice is removed prior to delivery.

For a full list of optional services, please visit dhl.com.hk/en/express/optional_services.

Export Services

Import Services



http://ondemand.dhl.com/

http://www.dhl.com.hk/en/express/optional_services.html


SERVICES8



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SURCHARGES

Inordertomaintainaconsistentlyhighlevelofservice,in

specificcircumstancesDHLExpressleviesasurchargefor

exceptional activities, ensuring that these surcharges are fair for

all of our customers.

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of each

shipmentandanytransportationrelatedsurcharges.Itis

derived from publicly available fuel oil indices that are also

shown on the DHL Express website at dhl.com.hk/en/express.

The charge is calibrated every month to the oil price that was

current two months prior to the billing month. The Fuel

Surcharge applies to international shipments.

Remote Area View charges

This surcharge applies when a shipment is collected from

ordeliveredtoalocationthatisdistantordifficulttoserve.

TheRemoteAreasurchargeappliestointernationalshipments.

Overweight Piece View charges

Afixedsurchargeisappliedtoeverypiece,includinga

pallet that exceeds a scale or volumetric weight of 70kg.

The Overweight Piece surcharge applies to international

shipments.

Oversize Piece View charges

Thisfixedsurchargeappliestoeverypiece,includingapallet,

with a single dimension in excess of 120cm. The Oversize Piece

surcharge applies to international shipments.

Non-Stackable Pallet View charges

Thisfixedsurchargeisappliedtoeverypalletwithinashipment

that cannot be stacked, either on request by the shipper, or

because of its shape, content or packaging. This surcharge

applies to international shipments.

Dangerous Goods View charges

DHL can carry acceptable quantities of dangerous goods or

hazardous materials. Packages containing dangerous goods

materials will be assessed and a service charge will be applied

accordingly. Additional charges may also apply.

Lithium Batteries View charges

A surcharge may apply per shipment when the handling and

transportationofshipmentsinvolvesLithiumIonorLithium

MetalbatteriescompliantwiththeappropriateIATAPacking

Instructions965SectionII.

Limited Quantities View charges

A surcharge is applied per shipment when the ground handling

and transportation of shipments involves substances and

commodities that are in Limited Quantities in compliance

withADRregulationsandwhicharerestrictedfromair

transportation. Such dangerous goods are restricted to no

more than 30kg per piece and are accepted from approved

shippers only.

Dry Ice UN1845 View charges

A service charge will be applied for the handling and

transportationofDryIceUN1845,whichisusedasafreezing

agent for non-dangerous goods.

Address Correction View charges

Thisfixedsurchargeisappliedtoanyshipmentthathasan

incorrect delivery address at the time of pickup and the delivery

cannotbefulfilledaftermakingeffortsatthedestinationto

determine the correct address. This surcharge applies to

international shipments.

Data Entry View charges

Thisfixedsurchargeappliesforeachshipmentconsignedwith

non-electronic, paper based manual waybills. Electronic

shipping documentation incurs no additional charges.

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country and territory where DHL is operating at

elevated risk due to continuous state of war, civil unrest, or

continuous threats from terrorism (Elevated Risk), or when

shipping to a destination country that is subject to trade

restrictions imposed by the UN Security Council (Restricted Destination).

For a full list of surcharges, please visit dhl.com.hk/en/express/shipping/shipping_advice/surcharges.

Export Services

Import Services



http://www.dhl.com.hk/exp-en/express/shipping/shipping_advice/express_fuel_surcharge.html

http://www.dhl.com.hk/en/express/shipping/shipping_advice/surcharges.html


SERVICES9



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CUSTOMS SERVICES

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is asmoothandefficientprocess,weensureyourshipmentsarriveas quickly as possible, and leave you free to focus on your core business. With our online tool (tas.dhl.com) we provide essential customs information to help you prepare your shipments.

Disbursement View charges

At the receiver’s request, DHL credit or cash is used to fund the clearance, duty and tax charges relating to a shipment or piece, instead of the receiver using their own bond or credit line. The customs process is accelerated, with DHL making prompt payment of relevant charges while the receiver defers payment until an agreed date.

Advance Payment View charges

The service covers any import of a non-document shipment for which DHL has paid or used its customs credit line advancing customs duties, taxes or regulatory charges on behalf of those importers with whom DHL has no contract. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.

Broker Notification View charges

At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the importclearanceandresumethedeliverytothefinaldestinationonce the clearance is completed. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Bonded Storage View charges

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Charges take effectthreecalendardaysafterthefreightarrivaldateorbrokernotification,whicheverislater.Thechargeappliestothedutyand taxes payer.

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move non-document foreign-origin goods to a location other than the regular DHL gateway at destination. Bonded Transit is normally operated within a country and territory or customs union, and is necessarypriortofinalclearancebytheimporterordesignatedbroker. Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond using our own guarantee.

Export Declaration View charges

Applies in countries and territories where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Depending on origin country and territory, shippers that submit a declaration online may avoid the local charge.

Release to Broker View charges

At shipper or importer request, the release of a DHL Express shipment to the customers designated customs broker of choice. DHL will transfer the responsibility for a shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.

Clearance Data Modification View charges

A surcharge applies in case the customs declared value of a shipmentrequiresmodificationeitherbeforeorduringthecustoms clearance process.

Multiline Entry View charges

A service charge will be assessed for multiline item entries with morethanfivelines.Anexamplewouldbe–oneshipmentwithmultiple products or multiple invoices. All products require identificationandmustbeclassifiedunderseparateharmonizedtariffnumbers.

For a full list of customs charges, please visit dhl.com.hk/en/express/customs_support/customs_services.

Export Services

Import Services



https://tas.dhl.com/tas/servlet/login

http://www.dhl.com.hk/en/express/customs_support/customs_services.html


HOW TO SHIP WITH DHL EXPRESS10

Shipment weightPleaseweighandmeasureyourshipment.Ifyouaresending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight, the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standardIATAmethod.Tocalculatethevolumetricweightof your shipment, simply multiply the length by height by width in centimeters, then divide the total sum by 5,000 for each piece in the shipment. Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirmthiscalculation.

Documentation required: waybillAll shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece. This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually numbered to allow you to track your shipment from collection through to delivery. Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as well as additional paperwork depending on the contents and value of the shipment and the country and territory you are sending to.

Documentation required: invoice A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside your origin country and territory or customs union. This is essentially a declaration containing all the details of a transaction and is used by customs authorities to assess if duties or taxes are payable. A commercial invoice is used when goods are part of a commercial transaction or intended for resale. A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).



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Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

Height

WidthLength

1

2

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Your invoice will require the following details:

PREPARING YOUR SHIPMENT

1 BANK DETAILS These are the bank details that will be used for the transaction between the seller and buyer. These details are not required for non-commercial/proforma invoices.

2 DESCRIPTION Generic or broad descriptions are no longer permitted and are likely to cause delays. Descriptions should include the items, how many there are, what they are made of, and what they will be used for. For example, describing items as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs classification,safetyandsecurityreasons.

3 COMMODITY CODE Thisistheproductidentificationcodeusedby the exporting country and territory to classifythegoodstobeexported.Itassistsclearance and avoids delays.

4 COUNTRY AND TERRITORY OF MANUFACTURE/ORIGIN This relates to the place of manufacture, notthecountryandterritoryofexport.Ifitems are manufactured in more than one country and territory, please list the origins.

5 TOTAL DECLARED VALUE This is the total value of the transaction for customspurposesbasedontheIncotermselected. The total declared value should include freight and insurance charges if the seller is responsible for these two elements.

6 TYPE OF EXPORT The options are: (1) Permanent; (2)Temporary;and(3)Repair&Return.

7 INCOTERM InserttheIncotermthatbestdescribestheterms of the transaction. For example, DAP (Delivered At Place).

8 REASON FOR EXPORT Thiscouldbe:ForSale;ForRepair;AfterRepair;Gift;Sample;PersonalUseNotForResale;Replacement;IntercompanyTransfer;orPersonalEffects.

Exporter

TaxID/VATnumber

Commercial Invoice

Bank details Date

Waybill number

Invoicenumber

Exporter code

Importer(billto) ReceiverifdifferentfromImporter

TaxID/VATnumber

Shipment reference

Full description of goods

Commodity code

Itemquantity

Unit value[Currency]

Subtotal value[Currency]

Net weight Country of manufacture/origin

Freight

Insurance

Total declared value/currency Total net weight/kg(s)

Total pieces Total gross weight/kg(s)

Type of export

Incoterms

Reasonforexport

I/Weherebycertifythattheinformationcontainedinthisinvoiceistrueandcorrectandthatthecontents of the shipments are as stated above.

Position in company Signature

Company stamp

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3

1

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PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely

through the DHL Express global network, it is important that

they are packaged and labeled correctly.

Packaging guidelines n Ifyouarere-usingenvelopesorboxes,pleaseensurethat

old labels and markings are removed

n Securelyfixthewaybilltotheshipment.Thewaybillcanbe

thought of as the shipment’s airline ticket and it will delay

delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous

points during your shipment’s journey. Please ensure

thebarcodeisflatandnotcoveredbytape,shrinkwrap

or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees, please pay special

attention to the packaging of sharp items. There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet.Ifyouaresendingamulti-pieceshipment,itisnot

necessary to place the individual pieces on a pallet unless

they exceed 70kg. For example, a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packagingWeofferarangeofhigh-qualityDHL-brandedpackagingitems,

suitable for shipping items of all shapes and sizes.

The items available include:

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information please refer to the Packing Guide

available on dhl.com.hk/en/express/shipping/shipping_advice/

packaging_advice.

Prohibited and Restricted Commodities Prohibited ItemsThe following items will NOT be accepted for carriage by DHL.

This list includes items which are prohibited for carriage by

any law, regulation or statute of any federal, state or local

government of any country and territory from, to or through

which the items may be carried. For international carriage there

maybeadditionalprohibiteditemsspecifiedbythecountryand

territory of destination. DHL may at its sole discretion refuse to

carry other items not listed below.

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash(legaltender–banknotes,currencynotesandcoins)

n Completefirearms,ammunition,explosives/explosive

devices including inert explosives and test pieces, air guns,

replicaandimitationfirearms

n Human remains or ashes in any form

n Hunting (animal) trophies, animal parts such as ivory and

shark’sfin,animalremainsorashes,oranimalby-products

and derived products not intended for human

consumption,prohibitedformovementbytheCITES

Convention and/or local law

n Illegalgoods,suchascounterfeitgoodsandnarcotics

n Live animals (including but not limited to mammals,

reptiles,fish,invertebrates,amphibians,birds,insects,

larvae and pupae)

n LooselithiummetalbatteriesunderIATAPI968sectionII

n Loose precious and semi-precious stones (cut or un-cut,

polished or un-polished)

http://www.dhl.com.hk/en/express/shipping/shipping_advice/packaging_advice.html

http://www.dhl.com.hk/en/express/shipping/shipping_advice/packaging_advice.html



Restricted ItemsThe following items will NOT be accepted for carriage unless

otherwise agreed to by DHL. To obtain such agreement a

business case will need to be conducted by DHL and the items

approved for carriage will be recorded in writing with the

customer.

n Airguns,tasers,imitationorreplicafirearms,firearmparts

andreplicaammunition(includesriflebutts,trigger

mechanisms, screws/bolts etc which are manufactured for

thesolepurposeofcreatingafunctionalfirearm)

n Antiques and works of art with a shipment value in excess

ofEUR500,000

n Banderols/Tax stickers with a shipment value in excess of

EUR500,000

n Cannabisformedicinalpurposesfrombonafide

pharmaceutical manufacturers with appropriate licences

and where lawful to ship, which must be in tablet or liquid

form, may be carried with an approved business case.

ThevalueofoneshipmentmustnotexceedEUR10,000

n Cigarettes, cigars, tobacco products and electronic

cigaretteswithashipmentvalueinexcessofEUR500,000

n Commemorative coins and medals with an individual value

ortotalshipmentvalueofEUR2,000ormorearerestricted

for carriage

n Dangerous/hazardous goods including but not limited to

perfumes,aftershaves,aerosols,flammablesubstances,

dryice,biologicalsubstances,UNclassifieddangerous

goodsandanygoodsspecifiedassuchunderInternational

AirTransportAssociationregulations(“IATA”),the

AgreementonDangerousGoodsbyRoad(“ADR”)or

InternationalMaritimeDangerousGoods(“IMDG”)

regulations. Applicable to all shipments valued in excess of

EUR500,000

n Financialandmonetarycommodities–examplesinclude

butarenotlimitedtoactivatedSIMcardsformobile

phones, blank or activated credit or cash dispenser cards,

blank cheques, event tickets, lottery tickets, money or

postal orders, pre-paid phone cards, tickets (blank stock),

traveller’s cheques, vouchers/tokens, unused stamps etc.

Applicable to all shipments valued in excess of

EUR500,000

n Furs

n Jewellery and watches and with individual values in excess

ofEUR5,000.TheshipmentmustnotexceedEUR100,000

PAYING FOR YOUR SHIPMENT

You can pay for DHL Express services either with cash, a credit

card or by bank transfer. You can open an account with DHL

Express to pay via bank transfer; and all account customers

receive invoices on a pre-agreed basis. For more details, please

get in touch with a Customer Service Advisor at your local

DHLExpressofficeorgotodhl.com.hk/en/express/shipping/

open_account.



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http://www.dhl.com.hk/en/express/shipping/open_account.html

http://www.dhl.com.hk/en/express/shipping/open_account.html


SHIPPING TOOLS14



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SHIPPING TOOLS

Making shipping easierDHLExpressoffersachoiceofelectronictoolstosuiteventhe

most demanding requirements. We invest continually in market-

leading technologies to make it easier for you to send your

shipments around the world. As a result, you have more time to

focus on your business.

Ourelectronicsolutionscoveronlineandofflineoptions,aswell

asintegratedsolutions.Inaddition,weprovideindustry-specific

solutions tailored for the Life Sciences and Technology sectors.

More information about our general capabilities is provided on

this page.

DHL.comOur website provides a comprehensive guide to DHL Express

shipping services, as well as transport news, service updates

and contact details. To make doing business with us even easier,

the site features interactive tools that include online booking,

tracking and a volumetric weight calculator.

EasyshipThisisanofflineadvancedshipmentmanagementtoolforany

organization with large shipping volumes or regular scheduled

deliveries. DHL Easyship can handle the needs of multinational

supply chains or any business with a central shipping function.

ItisaWindows-basedsystem,whichiseasytouseyetvery

powerful–enablingyoutohandleeverythingfromregular

mailshots to multi-stage shipping processes.

Customer shipping integrationUsingEDIandXMLServicesenablesyoutoincorporate

DHL’s online shipping capabilities into your own website,

warehouse or customer service application. This provides global

shipment tracking while making it faster and easier to access

information about transit times, rates and courier bookings.

Specific solutionsDHLoffersadditionalcapabilitiesforbusinessesrequiringmore

specializedsolutions–forexample,itsMedicalExpressand

Collect&Returnservices.Formoreinformation,pleasecontact

your DHL Account Manager or local Customer Service team.

MyDHL+ re-imagines the way the shipping business

does business, by combining the tools and services

our customers use most. With its mobile friendly and

intuitive interface, customers can now import, export,

schedule a pickup, track shipments and pay bills more

quicklythanever–allinonevisit,withonepassword

and zero headaches. MyDHL+ makes it incredibly easy

to navigate the complexities of international shipping.

Try it out now at mydhl.com.

The new DHL Express Mobile app lets you track

your shipments and manage your deliveries all in

one place. You can locate the nearest DHL Service

Pointforparceldropofforcollection,andquickly

checkshippingratestoo–rightonyoursmartphone.

Advanced GPS location services and camera barcode

scanning are also available. Download DHL Express

Mobile today, on Android or iPhone.

https://mydhl.express.dhl/hk/en/home.html#/getQuoteTab

https://play.google.com/store/apps/details?id=com.dhl.exp.dhlmobile&hl=en

https://apps.apple.com/sa/app/dhl-express-mobile-app/id1426463073

https://apps.apple.com/sa/app/dhl-express-mobile-app/id1426463073

https://play.google.com/store/apps/details?id=com.dhl.exp.dhlmobile&hl=en


ZONES AND RATES15

Optional services View explanation Charging method Charge

Duties and Taxes Paid Per shipment HK$150

Dedicated Pickup Per shipment HK$350

Dedicated Delivery Per shipment HK$350

Shipment Preparation Per shipment HK$200

Saturday Delivery Per shipment HK$350

ShipmentInsurance By shipment value HK$60or2.1%ofstatedshipmentvalueifhigher

Extended Liability Per shipment HK$60

Direct Signature Per shipment HK$45

ImporterofRecord(IOR) Per shipment HK$120

PrintedInvoice Per invoice HK$30

GoGreen Climate Neutral By shipment weight HK$1.1 per kg, minimum HK$1.1 per shipment

Change of Billing Per invoice HK$100

Neutral Delivery Per shipment HK$30

OPTIONAL SERVICES

Please visit our website for a full list of optional_services.



ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

Decide which service best suits your needs (see page 4 for international services) and weigh your shipment (see page 10 and dhl.com.hk/exp-en/tools/volumetric_weight_express)

Determine the rating zone of the origin or destination (see pages 17-20)

Find the rate using the rating zone and weight of your shipment (see pages 21-23 for exports and pages 24-26 for imports)

1

23

http://www.dhl.com.hk/en/express/optional_services.html

http://www.dhl.com.hk/exp-en/tools/volumetric_weight_express.html

http://www.dhl.com.hk/exp-en/tools/volumetric_weight_express.html


ZONES AND RATES16

Surcharges View explanation Charging method Charge

Fuel Surcharge Per shipment As per index; details here

RemoteArea By shipment weightHK$4.8 per kg, minimum HK$240 per shipment

Additional Handling

Overweight Piece Per piece HK$900

Oversize Piece Per piece HK$900

Non-Stackable Pallet Per piece HK$1,350

Dangerous Goods

Full Dangerous Goods Per shipment HK$900

LithiumBatteriesSectionII(PI965) Per shipment HK$900

Limited Quantities Per shipment HK$200

DryIce(UN1845) Per shipment HK$100

AmbientInsulatedPackaging Per shipment HK$2,000 (6 boxes per shipment)

Address Correction Per shipment HK$100

Data Entry Per shipment HK$45

Security Charges

ElevatedRisk Per shipment HK$250

RestrictedDestination Per shipment HK$350

Customs services View explanation Charging method Charge

Disbursement Per shipment HK$90,or2%ofthecreditadvancedifhigher

Advance Payment Per shipment HK$90,or2%ofthecreditadvancedifhigher

BrokerNotification Per shipment HK$100

Bonded StoragePer shipment and per kg per day after 3 calendar days

HK$1 per kg per day or minimum HK$50 per shipment per day

Bonded Transit Per shipment HK$400

ReleasetoBroker Per shipment HK$400

ClearanceDataModification Per shipment HK$450

Multiline Entry Per line item HK$45

Export Declaration Per shipment HK$40

CUSTOMS SERVICES

SURCHARGES

Please visit our website for a full list of surcharges and customs services.



ToolsZones and

Rates




Export Services

Import Services

http://www.dhl.com.hk/exp-en/express/shipping/shipping_advice/express_fuel_surcharge.html

http://www.dhl.com.hk/exp-en/express/shipping/shipping_advice/surcharges.html

http://www.dhl.com.hk/exp-en/express/customs_support/customs_services.html


ZONES AND RATES17

SERVICE CAPABILITY AND RATING ZONES

Country/Territory Zone DHL Express Worldwide

DHL Express 12:00

DHL Express 10:30

DHL Express 9:00

DHL Express Worldwide Import

DHL Express 12:00 Import

Afghanistan 10 3 4Albania 10 1 2 2Algeria 10 1 2 2 (Doc Only)American Samoa 9 5 4Andorra 8 2 3Angola 10 3 3 3Anguilla 10 2 3Antigua 10 2 4Argentina 10 3 4Armenia 10 3 3Aruba 10 2 4Australia 5 1 2 (Doc Only) 1 1Austria 8 1 1 1 2 2Azerbaijan 10 3 3Bahamas 10 1 3Bahrain 10 2 2 2 2 (Doc Only)Bangladesh 9 2 2Barbados 10 2 4Belarus 10 2 2Belgium 8 1 1 1 2 2Belize 10 2 4Benin 10 3 3 3 (Doc Only)Bermuda 10 1 3Bhutan 9 4 2Bolivia 10 4 4Bonaire 10 2 4Bosnia&Herzegovina 10 1 2 2Botswana 10 2 2Brazil 10 2 3 (Non-Doc Only) 4Brunei 3 2 2Bulgaria 8 1 1 2 2Burkina Faso 10 3 3 (Doc Only) 4 4 (Doc Only)Burundi 10 2 3Cambodia 3 1 1 (Doc Only) 2 2 (Doc Only)Cameroon 10 3 3 4 4Canada 7 1 1 3CanaryIslands,The 10 2 3Cape Verde 10 5 4CaymanIslands 10 1 3CentralAfricanRepublic 10 4 4Chad 10 5 4Chile 10 2 2 4 4China,People'sRepublic

Guangdong Province 1 1 1 1Other Provinces 2 1 1 (Doc Only) 1 1

Colombia 10 2 2 2 4Comoros 10 5 4Congo 10 3 4 4 (Doc Only)Congo,DemocraticRep.of 10 3 3 (Doc Only) 4CookIslands 9 4 3CostaRica 10 2 4CoteD'Ivoire 10 3 3 (Doc Only) 3 3Croatia 8 1 2 2Cuba 10 5 6Curacao 10 2 4Cyprus 8 2 2 (Doc Only) 3 3 (Doc Only)CzechRepublic,The 8 1 1 1 2 2Denmark 8 1 1 1 2 2Djibouti 10 3 4Dominica 10 2 4DominicanRepublic 10 2 2

Table continues overleaf



ToolsZones and

Rates




Export Services

Import Services


ZONES AND RATES18




ToolsZones and

Rates




Export Services

Import Services


DHL Express 12:00

DHL Express 10:30

DHL Express 9:00



Ecuador 10 2 4Egypt 10 2 2 (Doc Only) 3 3El Salvador 10 2 4Eritrea 10 6 2 2Estonia 8 1 1 3Ethiopia 10 2 3FalklandIslands 10 5 3FaroeIslands 10 2 3Fiji 9 3 2 2Finland 8 1 1 2 2France 8 1 1 1 4French Guyana 10 3 3 3 (Doc Only)Gabon 10 3 3 (Doc Only) 4Gambia 10 4 3Georgia 10 3 2Germany 8 1 1 1 (Doc Only) 3 2Ghana 10 3 3 (Doc Only) 3 3Gibraltar 8 2 2 3Greece 8 1 1 3 2 (Doc Only)Greenland 10 5 4Grenada 10 2 4Guadeloupe 10 3 2Guam 9 2 4Guatemala 10 2 2 (Doc Only) 2Guernsey 8 2 2 4 2GuineaRepublic 10 3 4 4 (Doc Only)Guinea-Bissau 10 5 4Guinea - Equatorial 10 4 4Guyana (British) 10 3 4Haiti 10 3 3Honduras 10 2 4Hungary 8 1 1 (Doc Only) 2 2Iceland 10 1 1 2 2India 8 1 1 1 (Non-Doc Only)Indonesia 3 1 1Iran,IslamicRep.of 10 6 2 2Iraq 10 5 6Ireland,Rep.of 8 1 1 1 2 2Israel 9 1 2 2Italy 8 1 1 1 2 2Jamaica 10 1 3Japan 4 1 1 1 1Jersey 8 2 2 2 2Jordan 10 2 2 (Doc Only) 2 2Kazahstan 10 3 3 3 3 (Doc Only)Kenya 10 2 2 2 2Kiribati 9 3 5Korea,D.P.Rof(North) 10 6 5Korea.Rep.of(South) 2 1 1 1 1Kosovo 10 2 2 2Kuwait 10 2 2 2 2 (Doc Only)Kyrguzstan 10 4 3LaoP.D.R. 3 2 1 1Latvia 8 1 2 2Lebanon 10 2 2 2 2 (Doc Only)Lesotho 10 2 2 2 (Doc Only)Liberia 10 3 5Libya 10 6 6Liechtenstein 8 1 1 2 2Lithuania 8 1 1 (Doc Only) 2 2Luxembourg 8 1 1 1 2 2



ZONES AND RATES19




ToolsZones and

Rates




Export Services

Import Services


DHL Express 12:00

DHL Express 10:30

DHL Express 9:00



Macau 1 1 1 (Doc Only) 1 1 (Doc Only)Madagascar 10 3 3 3Malawi 10 3 4Malaysia 3 1 1 1 1Maldives 9 2 2Mali 10 3 3 3Malta 8 2 2 2 (Doc Only)MarshallIslands 9 4 4Martinique 10 3 4Mauritania 10 5 3Mauritius 10 3 2 2Mayotte 10 5 4Mexico 7 1 3Micronesia, Fed. States of 9 4 4Moldova,Rep.of 10 2 3Monaco 8 1 1 2 2Mongolia 10 2 2Montenegro,Rep.of 10 2 2 2Montserrat 10 2 4Morocco 10 1 2 2 (Doc Only)Mozambique 10 2 2 (Doc Only) 3 3 (Doc Only)Myanmar 9 1 1 1 (Doc Only)Namibia 10 2 2 (Doc Only) 2 2 (Doc Only)Nauru,Rep.of 9 5 4Nepal 9 2 2 (Doc Only) 2 2 (Doc Only)Netherlands, The 8 1 1 1 2 2Nevis 10 2 4New Caledonia 9 4 4New Zealand 5 2 2 1Nicaragua 10 2 4Niger 10 4 3Nigeria 10 3 4 4Niue 9 5 4North Macedonia 10 1 2 2NorthernMarianaIslands 9 2 2Norway 8 1 1 2 2Oman 10 2 2 2 (Doc Only)Pakistan 9 2 2 (Doc Only) 2 2Palau 9 4 4Panama 10 1 4Papua New Guinea 9 3 3Paraguay 10 3 3 4Peru 10 2 2 (Doc Only) 4Philippines, The 3 1 1 1 1 1Poland 8 1 1 1 (Doc Only) 2 2Portugal 8 1 1 2 2PuertoRico 7 1 3Qatar 10 3 3 (Doc Only) 2 2 (Doc Only)Reunion,Islandof 10 2 4Romania 8 2 2 2 (Doc Only)RussianFederation,The 10 1 2 2 (Doc Only)Rwanda 10 3 3Samoa 9 2 3San Marino 8 1 2 2SaoTome&Principe 10 4 4Saudi Arabia 10 2 2 2 2 (Doc Only)Senegal 10 3 3 3Serbia,Rep.of 10 1 2 2Seychelles 10 3 2Sierra Leone 10 4 4 4 (Doc Only)Singapore 3 1 1 1 1 1



ZONES AND RATES20




ToolsZones and

Rates




Export Services

Import Services


DHL Express 12:00

DHL Express 10:30

DHL Express 9:00



Slovakia 8 1 2 2Slovenia 8 1 1 2 2SolomonIslands 9 4 4Somalia 10 5 5Somaliland,Republicof(NorthSomalia) 10 6 4South Africa 10 2 2 2 2South Sudan 10 3 4Spain 8 1 1 1 (Doc Only) 2 2Sri Lanka 9 2 2 2 2St. Barthelemy 10 2 4St. Eustatius 10 2 4St. Helena 10 6 6St. Kitts 10 2 4St. Lucia 10 2 4St. Marrten 10 2 4St. Vincent 10 2 4Sudan 10 2 3 3 (Doc Only)Suriname 10 3 4Swaziland 10 2 3 3 (Doc Only)Sweden 8 1 1 1 2 2Switzerland 8 1 1 1 2 2Syria 10 6 5Tahiti 9 3 4Taiwan 2 1 1 1 1 1Tajikistan 10 3 4Tanzania 10 3 3 3 (Doc Only)Thailand 3 1 1 (Doc Only) 1 (Doc Only) 1 1Timor - Leste 9 3 3Togo 10 3 3Tonga 9 4 4Trinidad&Tobago 10 2 4Tunisia 10 2 2 2 (Doc Only)Turkey 9 2 2 (Doc Only) 2 2Turkmenistan 10 4 3Turks&CaicosIslands 10 3 4Tuvalu 9 4 4Uganda 10 3 3 (Doc Only) 3 3 (Doc Only)Ukraine 10 1 2 2 (Doc Only)United Arab Emirates 9 1 2 2United Kingdom 8 1 1 1 2 2United States of Amercia

WesternRegion 6 1 1 1 3RestofCountry 7 1 1 1 3

Uruguay 10 2 4Uzbekistan 10 4 3Vanuatu 9 2 4Vatican City 8 1 1 2 2Venezuela 10 4 4Vietnam 3 1 1 (Doc Only) 1 1VirginIslands(British) 10 2 3VirginIslands(US) 7 2 2Yemen,Rep.of 10 6 6Zambia 10 2 2 3 3 (Doc Only)Zimbabwe 10 2 3 3 (Doc Only)

FortransittimesandtheavailabilityofDHLExpress12:00,DHLExpress10:30andDHLExpress9:00foryouroriginanddestinationaddress, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surchargesmayapply.Transittimeshownisfordocumentandnon-documentpickedupbeforethecut-offtimeinHongKong,excludingthe shipment pick up date and public holiday at destination. The above transit time is for general reference only. Please call the 24-hour Customer Hotline (852) 2400 3388 for details.

http://dct.dhl.com/


ZONES AND RATES21

Export rates by zone and product

DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10

Documents only up to 2kg

0.5 175 187 190 295 327 338 345 383 514 772

1 201 228 233 365 399 409 417 457 604 972

1.5 227 269 276 435 471 480 489 531 694 1,172

2 253 310 319 505 543 551 561 605 784 1,372

Documents from 2.5kg and non-documents from 0.5kg

0.5 266 298 305 384 429 471 484 643 700 1,066

1 291 336 346 449 496 527 542 713 792 1,287

1.5 316 374 387 514 563 583 600 783 884 1,508

2 341 412 428 579 630 639 658 853 976 1,729

2.5 366 450 469 644 697 695 716 923 1,068 1,950

3 411 515 536 724 789 793 815 1,042 1,200 2,354

3.5 456 580 603 804 881 891 914 1,161 1,332 2,758

4 501 645 670 884 973 989 1,013 1,280 1,464 3,162

4.5 546 710 737 964 1,065 1,087 1,112 1,399 1,596 3,566

5 591 775 804 1,044 1,157 1,185 1,211 1,518 1,728 3,970

5.5 634 806 839 1,115 1,229 1,252 1,281 1,594 1,811 4,149

6 677 837 874 1,186 1,301 1,319 1,351 1,670 1,894 4,328

6.5 720 868 909 1,257 1,373 1,386 1,421 1,746 1,977 4,507

7 763 899 944 1,328 1,445 1,453 1,491 1,822 2,060 4,686

7.5 806 930 979 1,399 1,517 1,520 1,561 1,898 2,143 4,865

8 849 961 1,014 1,470 1,589 1,587 1,631 1,974 2,226 5,044

8.5 892 992 1,049 1,541 1,661 1,654 1,701 2,050 2,309 5,223

9 935 1,023 1,084 1,612 1,733 1,721 1,771 2,126 2,392 5,402

9.5 978 1,054 1,119 1,683 1,805 1,788 1,841 2,202 2,475 5,581

10 1,021 1,085 1,154 1,754 1,877 1,855 1,911 2,278 2,558 5,760

10.5 1,046 1,118 1,187 1,807 1,933 1,910 1,967 2,337 2,618 5,915

11 1,071 1,151 1,220 1,860 1,989 1,965 2,023 2,396 2,678 6,070

11.5 1,096 1,184 1,253 1,913 2,045 2,020 2,079 2,455 2,738 6,225

12 1,121 1,217 1,286 1,966 2,101 2,075 2,135 2,514 2,798 6,380

12.5 1,146 1,250 1,319 2,019 2,157 2,130 2,191 2,573 2,858 6,535




ToolsZones and

Rates




Export Services

Import Services


ZONES AND RATES22


DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10

13 1,171 1,283 1,352 2,072 2,213 2,185 2,247 2,632 2,918 6,690

13.5 1,196 1,316 1,385 2,125 2,269 2,240 2,303 2,691 2,978 6,845

14 1,221 1,349 1,418 2,178 2,325 2,295 2,359 2,750 3,038 7,000

14.5 1,246 1,382 1,451 2,231 2,381 2,350 2,415 2,809 3,098 7,155

15 1,271 1,415 1,484 2,284 2,437 2,405 2,471 2,868 3,158 7,310

15.5 1,296 1,448 1,517 2,337 2,493 2,460 2,527 2,927 3,218 7,465

16 1,321 1,481 1,550 2,390 2,549 2,515 2,583 2,986 3,278 7,620

16.5 1,346 1,514 1,583 2,443 2,605 2,570 2,639 3,045 3,338 7,775

17 1,371 1,547 1,616 2,496 2,661 2,625 2,695 3,104 3,398 7,930

17.5 1,396 1,580 1,649 2,549 2,717 2,680 2,751 3,163 3,458 8,085

18 1,421 1,613 1,682 2,602 2,773 2,735 2,807 3,222 3,518 8,240

18.5 1,446 1,646 1,715 2,655 2,829 2,790 2,863 3,281 3,578 8,395

19 1,471 1,679 1,748 2,708 2,885 2,845 2,919 3,340 3,638 8,550

19.5 1,496 1,712 1,781 2,761 2,941 2,900 2,975 3,399 3,698 8,705

20 1,521 1,745 1,814 2,814 2,997 2,955 3,031 3,458 3,758 8,860

20.5 1,547 1,786 1,850 2,884 3,070 3,026 3,103 3,536 3,850 9,092

21 1,573 1,827 1,886 2,954 3,143 3,097 3,175 3,614 3,942 9,324

21.5 1,599 1,868 1,922 3,024 3,216 3,168 3,247 3,692 4,034 9,556

22 1,625 1,909 1,958 3,094 3,289 3,239 3,319 3,770 4,126 9,788

22.5 1,651 1,950 1,994 3,164 3,362 3,310 3,391 3,848 4,218 10,020

23 1,677 1,991 2,030 3,234 3,435 3,381 3,463 3,926 4,310 10,252

23.5 1,703 2,032 2,066 3,304 3,508 3,452 3,535 4,004 4,402 10,484

24 1,729 2,073 2,102 3,374 3,581 3,523 3,607 4,082 4,494 10,716

24.5 1,755 2,114 2,138 3,444 3,654 3,594 3,679 4,160 4,586 10,948

25. 1,781 2,155 2,174 3,514 3,727 3,665 3,751 4,238 4,678 11,180

25.5 1,807 2,196 2,210 3,584 3,800 3,736 3,823 4,316 4,770 11,412

26 1,833 2,237 2,246 3,654 3,873 3,807 3,895 4,394 4,862 11,644

26.5 1,859 2,278 2,282 3,724 3,946 3,878 3,967 4,472 4,954 11,876

27 1,885 2,319 2,318 3,794 4,019 3,949 4,039 4,550 5,046 12,108

27.5 1,911 2,360 2,354 3,864 4,092 4,020 4,111 4,628 5,138 12,340

28 1,937 2,401 2,390 3,934 4,165 4,091 4,183 4,706 5,230 12,572



ToolsZones and

Rates




Export Services

Import Services



ZONES AND RATES23

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10

28.5 1,963 2,442 2,426 4,004 4,238 4,162 4,255 4,784 5,322 12,804

29 1,989 2,483 2,462 4,074 4,311 4,233 4,327 4,862 5,414 13,036

29.5 2,015 2,524 2,498 4,144 4,384 4,304 4,399 4,940 5,506 13,268

30 2,041 2,565 2,534 4,214 4,457 4,375 4,471 5,018 5,598 13,500

Multiplier rate per 1 Kg from 30.1 Kg

30.1 - 70.0 59 77 77 123 134 133 133 149 167 394

70.1 - 300.0 65 77 77 123 136 134 139 149 171 395

300.1 - 1,000* 73 85 85 138 151 150 153 167 189 436


DHL EXPRESS WORLDWIDE

DHL Express 12:00–Guaranteeddeliverybefore12:00onthenextpossibleworkingdaytoover79countriesandterritories

worldwide. Add HK$50 to the DHL Express Worldwide prices.

DHL Express 10:30 - Guaranteed delivery before 10:30 on the next possible working day to the USA. Add HK$100 to the

DHL Express Worldwide prices.


worldwide. Add HK$250 to the DHL Express Worldwide prices.

Shipments up to 30kg are calculated on 0.5kg increment basis. A 1kg increment applies for shipments over 30kg.

RatesareinHongKongdollarsandexcludecustomsduties,taxes,clearance-relatedcharges,VATandallsurcharges. Termsandconditionsapply–seedhl.com.hk/en/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHLstandardsforpacking.RefertoourPackingGuideondhl.com.hk/en/express/shipping/shipping_advice/packaging_advice.html. These network restrictions are subject to change with 30 days’ notice.



ToolsZones and

Rates




Export Services

Import Services


http://www.dhl.com.hk/exp-en/express/shipping/shipping_advice/packaging_advice.html


ZONES AND RATES24

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT



ToolsZones and

Rates




Export Services

Import Services



Documents only up to 2kg

0.5 210 226 229 355 391 405 414 458 616 927

1 240 273 279 438 476 489 499 548 723 1,167

1.5 270 320 329 521 561 573 584 638 830 1,407

2 300 367 379 604 646 657 669 728 937 1,647

Documents from 2.5kg and non-documents from 0.5kg

0.5 320 358 365 462 515 566 578 771 841 1,281

1 349 404 412 539 593 635 648 854 949 1,545

1.5 378 450 459 616 671 704 718 937 1,057 1,809

2 407 496 506 693 749 773 788 1,020 1,165 2,073

2.5 436 542 553 770 827 842 858 1,103 1,273 2,337

3 488 619 631 867 935 959 978 1,245 1,431 2,823

3.5 540 696 709 964 1,043 1,076 1,098 1,387 1,589 3,309

4 592 773 787 1,061 1,151 1,193 1,218 1,529 1,747 3,795

4.5 644 850 865 1,158 1,259 1,310 1,338 1,671 1,905 4,281

5 696 927 943 1,255 1,367 1,427 1,458 1,813 2,063 4,767

5.5 746 968 987 1,339 1,452 1,505 1,541 1,905 2,163 4,982

6 796 1,009 1,031 1,423 1,537 1,583 1,624 1,997 2,263 5,197

6.5 846 1,050 1,075 1,507 1,622 1,661 1,707 2,089 2,363 5,412

7 896 1,091 1,119 1,591 1,707 1,739 1,790 2,181 2,463 5,627

7.5 946 1,132 1,163 1,675 1,792 1,817 1,873 2,273 2,563 5,842

8. 996 1,173 1,207 1,759 1,877 1,895 1,956 2,365 2,663 6,057

8.5 1,046 1,214 1,251 1,843 1,962 1,973 2,039 2,457 2,763 6,272

9 1,096 1,255 1,295 1,927 2,047 2,051 2,122 2,549 2,863 6,487

9.5 1,146 1,296 1,339 2,011 2,132 2,129 2,205 2,641 2,963 6,702

10 1,196 1,337 1,383 2,095 2,217 2,207 2,288 2,733 3,063 6,917

10.5 1,225 1,379 1,425 2,162 2,286 2,275 2,357 2,804 3,136 7,104

11 1,254 1,421 1,467 2,229 2,355 2,343 2,426 2,875 3,209 7,291

11.5 1,283 1,463 1,509 2,296 2,424 2,411 2,495 2,946 3,282 7,478

12 1,312 1,505 1,551 2,363 2,493 2,479 2,564 3,017 3,355 7,665

12.5 1,341 1,547 1,593 2,430 2,562 2,547 2,633 3,088 3,428 7,852


ZONES AND RATES25





ToolsZones and

Rates




Export Services

Import Services



13 1,370 1,589 1,635 2,497 2,631 2,615 2,702 3,159 3,501 8,039

13.5 1,399 1,631 1,677 2,564 2,700 2,683 2,771 3,230 3,574 8,226

14 1,428 1,673 1,719 2,631 2,769 2,751 2,840 3,301 3,647 8,413

14.5 1,457 1,715 1,761 2,698 2,838 2,819 2,909 3,372 3,720 8,600

15 1,486 1,757 1,803 2,765 2,907 2,887 2,978 3,443 3,793 8,787

15.5 1,515 1,799 1,845 2,832 2,976 2,955 3,047 3,514 3,866 8,974

16 1,544 1,841 1,887 2,899 3,045 3,023 3,116 3,585 3,939 9,161

16.5 1,573 1,883 1,929 2,966 3,114 3,091 3,185 3,656 4,012 9,348

17 1,602 1,925 1,971 3,033 3,183 3,159 3,254 3,727 4,085 9,535

17.5 1,631 1,967 2,013 3,100 3,252 3,227 3,323 3,798 4,158 9,722

18 1,660 2,009 2,055 3,167 3,321 3,295 3,392 3,869 4,231 9,909

18.5 1,689 2,051 2,097 3,234 3,390 3,363 3,461 3,940 4,304 10,096

19 1,718 2,093 2,139 3,301 3,459 3,431 3,530 4,011 4,377 10,283

19.5 1,747 2,135 2,181 3,368 3,528 3,499 3,599 4,082 4,450 10,470

20 1,776 2,177 2,223 3,435 3,597 3,567 3,668 4,153 4,523 10,657

20.5 1,806 2,224 2,268 3,518 3,685 3,651 3,753 4,247 4,631 10,936

21 1,836 2,271 2,313 3,601 3,773 3,735 3,838 4,341 4,739 11,215

21.5 1,866 2,318 2,358 3,684 3,861 3,819 3,923 4,435 4,847 11,494

22. 1,896 2,365 2,403 3,767 3,949 3,903 4,008 4,529 4,955 11,773

22.5 1,926 2,412 2,448 3,850 4,037 3,987 4,093 4,623 5,063 12,052

23 1,956 2,459 2,493 3,933 4,125 4,071 4,178 4,717 5,171 12,331

23.5 1,986 2,506 2,538 4,016 4,213 4,155 4,263 4,811 5,279 12,610

24 2,016 2,553 2,583 4,099 4,301 4,239 4,348 4,905 5,387 12,889

24.5 2,046 2,600 2,628 4,182 4,389 4,323 4,433 4,999 5,495 13,168

25 2,076 2,647 2,673 4,265 4,477 4,407 4,518 5,093 5,603 13,447

25.5 2,106 2,694 2,718 4,348 4,565 4,491 4,603 5,187 5,711 13,726

26 2,136 2,741 2,763 4,431 4,653 4,575 4,688 5,281 5,819 14,005

26.5 2,166 2,788 2,808 4,514 4,741 4,659 4,773 5,375 5,927 14,284

27 2,196 2,835 2,853 4,597 4,829 4,743 4,858 5,469 6,035 14,563

27.5 2,226 2,882 2,898 4,680 4,917 4,827 4,943 5,563 6,143 14,842

28 2,256 2,929 2,943 4,763 5,005 4,911 5,028 5,657 6,251 15,121


ZONES AND RATES26



ToolsZones and

Rates




Export Services

Import Services




worldwide.AddHK$50totheDHLExpressWorldwideImportprices.

Shipments up to 30kg are calculated on 0.5kg increment basis. A 1kg increment applies for shipments over 30kg.

RatesareinHongKongdollarsandexcludecustomsduties,taxes,clearance-relatedcharges,VATandallsurcharges. Termsandconditionsapply–seedhl.com.hk/en/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHLstandardsforpacking.RefertoourPackingGuideondhl.com.hk/en/express/shipping/shipping_advice/packaging_advice.html. These network restrictions are subject to change with 30 days’ notice.


28.5 2,286 2,976 2,988 4,846 5,093 4,995 5,113 5,751 6,359 15,400

29 2,316 3,023 3,033 4,929 5,181 5,079 5,198 5,845 6,467 15,679

29.5 2,346 3,070 3,078 5,012 5,269 5,163 5,283 5,939 6,575 15,958

30 2,376 3,117 3,123 5,095 5,357 5,247 5,368 6,033 6,683 16,237

Multiplier rate per 1 Kg from 30.1 Kg

30.1 - 70.0 71 93 93 148 162 160 160 177 200 472

70.1 - 300.0 81 93 93 151 166 165 169 184 208 485

300.1 - 1,000* 90 103 103 169 185 183 188 205 232 539


http://www.dhl.com.hk/exp-en/express/shipping/shipping_advice/packaging_advice.html

DHL Express (Hong Kong) Limited Level 26, Tower 1, Enterprise Square Five, 38WangChiuRoad, Kowloon Bay, Hong Kong

ForcontactdetailsoftheDHLExpressofficenearesttoyou,pleasevisitourwebsiteatdhl.com.hk/en/express or call the customer service hotline on (852) 2400 3388

Valid: 1st January 2020

The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.

SERVICE POINT DETAILS

Find your nearest DHL Service Point here.

CentralMTRStation Phone number: (852) 2877 2848

Shop 54, 1st Floor, Tower 2,Admiralty Centre,18HarcourtRoad, AdmiraltyPhonenumber:(852)25295778

Shop 14, G/F, Shing Lee Commercial Building, 5 Wing Wo Street,Sheung WanPhonenumber:(852)28921641

Shop 13B, G/F, Hoi Kwong Court,9-15TongChongStreet,Quarry BayPhone number: (852) 2564 8315

Shop 18, G/F, Empress Plaza,17-19ChathamRoadSouth,Tsim Sha Tsui(nearModyRoad)Phone number: (852) 2722 0501

Shop 32, 2/F, Bank Centre Mall,636NathanRoad,Mongkok(ExitE2,MongkokMTR)Phonenumber:(852)23902896

Shop94, 1/F, Hunghom Square,37-39MaTauWaiRoad,HunghomPhone number: (852) 2303 1322

Shop B1, G/F, Manley Tower,828CheungShaWanRoad,Lai Chi KokPhone number: (852) 2310 8661

Shop G2, G/F, Great Eagle Center,23HarbourRoad,Wan ChaiPhone number: (852) 2827 4631

Shop 54, 2/F, Kwun Tong Plaza,68HoiYuenRoad,Kwun TongPhonenumber:(852)23426980

Shop 3012, 3/F, Kwai Chung Plaza,7-11KwaiFooRoad,Kwai ChungPhone number: (852) 2423 8283

TaiWaiMTRStationPhone number: (852) 2702 1086


https://locator.dhl.com/ServicePointLocator/index.jsp




