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CU YA HOG A COMMU N IT Y COLLEG E
Making Data Driven Decisions Using an Innovative Institutional
Intelligence System
VICTOR RUIZ MEMBER, BOARD OF TRUSTEES DR. CRAIG FOLTIN EXECUTIVE VICE PRESIDENT/TREASURER
Cuyahoga Community College
Board of Trustees Governance Philosophy
• High level, major decisions • Not day to day
operational issues • Expect to be informed
• Responsible and responsive to stakeholders
• Stewards of public funds
Shifting the Culture
“Without data we only have opinions.”
--Dr. Jac Fitz-enz, CEO, Human Capital Source
Shifting the Culture
Culture of Inquiry:
A capacity for insightful questioning of evidence
and an informed interpretation of the
results.
Culture of Inquiry
A culture of inquiry is:
Open to asking questions
Careful to consider and analyze responses
Committed to learning and changing
Developing the New Culture
“The problem here is not that colleges don’t have data. We have
lots and lots of data. The problem is that we usually don’t ask the right
questions of the data, don’t display it in ways that make sense to most
reasonably alert adults, and therefore don’t see or hear the story that it can
tell us about our students’ experiences and the efficacy of our
work.”
--Kay McClenny, “Keeping America’s Promise: A Report on the Future of Community Colleges” (2005)
What is an Institutional Intelligence System?
Data storage and retrieval Access for College-wide users Pull and manipulate data Combines data from multiple
sources Can look at institution wide data,
or drill down
What is My Tri-C SMART?
Process of Selection
Institutional and External Changes
Change in leadership with new College President Change in demand from users Greater demand for data from individual campus Presidents and Deans Greater demand for self service data Increasing requests for customized reports
Change in state funding formula Funding dependent on student completion and achieving student
success benchmarks
Data for Board Decisions
• Enrollment data and trends • High level budget information and
tracking • Financial aid statistics and metrics • Student success metrics • Investment pool returns • Staff and faculty employment
statistics and information • Demographics • Fill Rates
Demonstration – Board Information
Demonstration – President Information
Information Needed By the College
• Up to the minute and historical relevant data
• Institution wide and cross divisional metrics
• Comprehensive and comparative information
• Data to meet internal and external reporting needs and requirements
Demonstration – College Information
Evisions – CO-OP
Student Success
“Truth to tell, in the early going, evidence causes problems. It challenges assumptions and traditions. It disrupts informal power structures. It threatens the status quo and suggest needs for change…. On the other hand, it also helps chart a course to excellence; and a collective willingness to insist on, examine, and use evidence builds the credibility and integrity of community college work.” --Kay McClenny, “Keeping America’s Promise: A Report on the Future of Community Colleges” (2005)