cultural aspects of quality
TRANSCRIPT
Cultural Aspects
of
Quality in
Manufacturing Industry
Imtiaz Rastgar
INDUSTRY
SOCIALVALUES
EDUCATION
GOVT
MEDIA & THE ARTS
CU
LTUR
E
QUALITY PRODUCTS
CULTURE
CULTURE
CULTURE
CULTURE
CULTURE
CULTURE
WHOLE NATION HAS TO ADOPTQUALITY & PRODUCTIVITY
• TEACHERS
• POETS
• ULEMA
• BUREAUCRATS
• MEDIA
• BUSINESSMEN
TRANSITION FROM RURAL TO URBAN
• Rural society is biological, self healing and non manufacturing by culture
• Need to recognize that culture change is needed for creating mass scale quality
• Cultural interventions are needed for change.
• Need to List social norms which require change
• Recognizing and use media, poets, artists, writers and the pulpit as change agents
GOVERNMENT OF PAKISTAN
ACTIONS NEED BY
GOVERNMENT FUNCTIONARYTHE BOTTLENECK
• Must practice what he preaches• Showcase himself as productive• Must not be above the law for delivering quality &
productivity• PROPOSAL: Showcase Federal Ministry of
Industries (Mother of NPO) and its departments as examples of P&Q
PRODUCTIVITY & QUALITY
• Environment should provide the culture of Productivity and Quality.
• Industry should do the fine tuning of Productivity and Quality to suit its needs.
• Training Institutions for the Civil Servants should be brought into the Q&P Loop and a the younger generation of Civil Servants should be sensitized.
SKILLS vs DEGREES
• Diploma and its stigma.
• All chiefs and no Indians : no technicians to back up the graduates !
• Islamabad alone has 27 Universities and not a single polytechnic !!
• NAVTEC board has not a single member from manufacturing or value addition sector of economy.
MEDIA and
THE ARTS
ACTIONS NEED BY GOVT
CULTURE CHANGE INITIATIVES NEEDED
Government organs looking after Education, Youth, Culture, Media must have road map for cultural interventions consonant with national goals.
Invest in Films and Media for Culture ChangeInvest in Films and Media for Culture Change
Examples:
India: “3 Idiots”
Singapore: “EDB funds TV soap operas for culture change”
EDUCATIONAL SET-UPS
ACTIONS NEED BY
SOCIAL VALUES WHICH NEED MODIFICATION
• Punctuality• Courtesy• Wealth vs Fair Play• Team Work (ego)• Social view of business is dim as compared to
graded services• 5-s in Schools leading to Tanzeem, Tarteeb,
Tehzeeb, Tawazan and Tarbiat• Culture leading to rise of a nation. Detail and
include in curricular and extra curricular activities
RELIGIOUS ENTITIES
ACTIONS NEED BY
IMPACT OF RELIGIONON CULTURE
• Strong impact
• All positive values exist in Islam
• Convert the punctuality of Masjid to cover all other spheres of activity
BUSINESSMAN IS ALSO A BOTTLENECK
• Too few businessmen subject themselves to on-going education
• Need to sensitize SME owners on need for their own training and development
PSQP’s TO DO
• In addition to Industry, Commerce & Service Sectors engage in Cultural Interventions through
Government
Educational Institutions
Media and the Arts
Religious Entities
EXAMPLE
Let us work to
Create a Culture
Harmonious
with
Our National Aspiration
Thank you