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Are today\'s entry-level employees self-directed adults?TRANSCRIPT
CTCconsultants.com
It’s Not All Generational:
Are today’s graduates entering the workforce as self-directed adults?
CTC Consultants
Terese Corey Blanck, M.Ed.
&
Judith Anderson, M.A. © Copyright 2009, CTC Consultants. All rights reserved. Contact CTC Consultants to inquire about the use of this presentation.
OUR PURPOSE
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CTC Consultants helps organizations
understand the changing dynamics of entry-
level employees, and implement strategies to
impact productivity, retention and purposefully
accelerate their development for the future.
CORE EXPERTISE
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18-28 year old employeesEntry-level talent management
Young adult development
Emerging adulthood
Millennial generation
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Diagnosing the Millennial Generation…
What is the true challenge?
THE CHALLENGE
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Entry-level talent is not equipped to meet the
daily rigors of professional entry-level work.
There are far-reaching consequences
compromising the future health of all
organizations if the right investment
is not made up front.
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Demographic Gap(Impending labor shortage)
+
Millennial Filter(12 deal breakers)
+
Emerging Adulthood(A new life stage)
DEMOGRAPHIC GAP
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Baby Boomer exodus(80 million)
Gen X depth (45 million)
Millennial capacity(75 million)
Workforce shortage
Knowledge lost
Leadership vacuum
Supervision challenge
Global marketplace
CONSEQUENCES
Impending labor shortage
MILLENNIAL FILTER
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12 deal breakers Recognition of individual contribution
Team orientation
Positive work culture
Flexible work environment
Competitive compensation
Innovative technology
Meaningful and challenging work
Positive rapport with manager
Professional skill development
Clear career path
Structure (scaffolding)
Immediate access
EMERGING ADULTHOOD
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Distinct new life stage: identity and cognitive development
Result of societal changes
Extended period of exploration and instability in the late teens and twenties
Changes are not generational (X,Y,Z..)
(Arnett, 2004)
A new life stage
EMERGING ADULTS
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What’s changed? The age of exploration? Extension of higher education
Gender role shift
Rise in the age of marriage and parenting
Change in how young people view: “becoming an adult” – “yes, but not yet”
Adult responsibilities are delayed (Arnett, 2004)
IDENTITY DEVELOPMENT
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Self-awareness is limited and not tested
Developing sense of self-efficacy
Autonomy is derived externally not from inside
Self-management skills
“Who am I?”
COGNITIVE DEVELOPMENT
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Thinking patterns refining
Moving to new levels of abstract analysis
Gaining sophistication in complex problem solving
Expanding Right/Wrong framework: Dualistic into Multiplistic
(MIT Young Adult Development Project )
“How do I think?”
PHYSIOLOGICAL CHANGES
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The human brain is still developing
Connection among regions
Myelination: nerve fibers insulation =
Synaptic pruning: nerve pruning =
Experience required to promote physical development (MIT Young Adult Development Project )
The brain is different
greaterefficiency
PHYSIOLOGICAL CHANGES
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THE DISCONNECT
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Managers expect “adult” characteristics, attitudes and behavior
Definition of adulthood from a young adult perspective is different
Behavior in the workplace shaped by generational nuances and developmental deficiencies
WORKPLACE IMPACT
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Generational and developmental Interrupts manager multiple times a day for direction
Desires a promotion after six months
Texts manager and senior staff
Wants flexible work hours
Other examples???
THE SOLUTION
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Accelerating development Develop employee self-knowledge
Push discomfiture for individual development
Provide opportunity for confidential feedback to test self-awareness
Design intentional experiences for learning
Allow testing of skills
NEW APPROACH
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Out of 67 skills measured, developing others ranks last
Understand generational needs (12 Deal Breakers)
Push development intentionally (build scaffolding, walk through decisions, reflect impact, etc…)
AT&T Research
Management and organizational change
THE IMPACT
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Attraction and hiring practices
Training and development
Compensation structure
Individual development and career-pathing
Supervision and management practices
Recognition
Organizational culture
Leadership identification and development
WHERE WE COME IN
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Manager and employee training
Workshops
Keynote speaking
Comprehensive Generation and Development Analysis ™ (GDA)
CTC Accelerator ™ program
CTC Consultants offers a comprehensive assessment of
organizational practices touching entry-level talent with a focus on
identifying competency gaps and accelerating individual development.
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“Accelerating development to
close the gap between
the employees you have
and the ones you want.”
CTC Consultants, 2009
Traditional College Age Population Is Growing Now, But Soon It Will Slow, Then Decline
13.0%
0.7%
-2.3%-3.0%
6.8%
4.5%
-1.6%-2.2%
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
14%
2000-05 2005-10 2010-15 2015-20
Per
cen
t C
han
ge
18-2
4
Mn
US
Census Bureau US Proj, Mn State Demographer Mn Proj