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Copyright ©2005 BizSpeed, Inc. Mobile Solutions for Distribution
BizSpeed >>
BizSpeed - Compsee Mobile Solutions for Telecom & Utilities
BizSpeed, Inc.3050 Royal Blvd South, Ste 130Alpharetta, GA 30022678.287.3310
• Atlanta• Washington, DC• Houston
Compsee, Inc.304 E. Strawbridge Ave.Melbourne, FL 32901800.628.3888
Other OfficesCA, DE, GA, NC, TX, WA
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BizSpeed >>
Mobile Solutions for Utilities
Table of Contents
Introductions & Credentials
Challenges & Typical Benefits
Needs Diagnostic
Software Demo
Appendices
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BizSpeed >>
Mobile Solutions for Utilities
About BizSpeed
BizSpeed is an enterprise software and services company focused on extending business applications to mobile, wireless and web users.
Our solutions provide and collect information at the point of need to enable sales, service and support professionals to streamline their work and make informed decisions.
Automated data collection through barcode, RFID and system interfaces is an integral part of our solutions.
We help our clients achieve a “faster business”.
“BizSpeed’s solution reduced our core business processes from 20 days to 1 day, resulting in a significant competitive advantage and cost reduction.”
Murk Smitherman, PresidentSpecialty Directory Distribution Services
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BizSpeed >>
Mobile Solutions for Utilities
BizSpeed Mobile Solutions forUtilities & Telecom
Field Service
Field Sales / Route Accounting
Inspections
Asset Management
Route Optimization
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Mobile Solutions for Utilities
Client Credentials
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BizSpeed >>
Mobile Solutions for Utilities
The BizSpeed Solution
Mobile OptimizationCentral
Management
•Wireless dispatch
•Elec. signature capture
•Barcode scanning
•Product catalog
•Customer specific prices
•GPS tracking
•Interfaces with electronic
meters
•2-way wireless
communications
•Mobile receipt printing
•Optimize delivery routes
•Fast optimization engine
•Lowest cost routes
•Dynamic re-optimization
•Accounts for product
sourcing
•Includes location
GeoCoding
•Fewest miles for delivery
•Least labor for delivery
•Central command and
dispatch console
•Mobile synchronization
server
•Web based
•Interfaces to existing
systems (OM, Asset Mgmt,
…)
•Audit log of all
transactions
•GPS- integration
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Mobile Solutions for Utilities
Typical Utility Client
10-1000’s of trucks/technicians
Maintain inventory on truck
Each truck makes > 10 stops per day (>10 for route optimization)
Routes are prepared 1-3 days in advance
Routes/stops are manually assigned
Significant amount of phone calls to coordinate service delivery
Drivers need to know service history
Drivers print or write receipts
Drivers need to account for the stock in their truck and communicate
to the central office
Drivers need directions – office needs to know their location and
status
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Mobile Solutions for Utilities
We Often Hear…
“If we could consistently capture data at the Point of Need, we could better analyze and improve our operations”
“Our current processes aren’t integrated, which results in a very manual management effort. It impacts our flexibility, costs, accuracy and reporting.”
“If I only had access to that information when I’m in the field”
“Our information lags our business transactions – delays impact everything from production to payment.”
“My systems - financials, sales, distribution, quality control, etc.- are great, but my people can’t access the information where it is most helpful”
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Mobile Solutions for Utilities
Utilities & Telecom Challenges
How do I… Eliminate redundant data entry – work orders, inspections, asset
inventories
Reduce cell phone calls for data/information transfer
Eliminate manual data entry errors
Ensure accurate pricing of products/services delivered
Provide Proof of Delivery to customers
Timestamp transactions to confirm labor hours
Optimize routes for the lowest transportation costs
Reduce the order to cash cycle
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Mobile Solutions for Utilities
Automation Opportunities
Dispatch Board
SchedulesOrderCalls
Order Entry
Customer Order Management
System
Dispatcher
Handwritten Receipt
Driver
Deliver to CustomerDeliver ProductIssue ReceiptTake Payment
Handwritten ReceiptHandwritten ReceiptHandwritten Receipt
Driver
Order CompletionRe-Key OrdersCreate Invoices
Mail Invoices
Current Processes
Calls in Ordervia Cell Phone
1
2
3
4
5
= Automation Point
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Mobile Solutions for Utilities
Benefits & Typical Results
Optimize routes by mileage, time, and/or value
Real-time interfaces to Order Management Systems
GPS tracking of trucks
Maps and directions available for download from stop to stop
Interfaces to meter systems
Automatic data synchronization from mobile worker to central
console
Sample Benefits: 60% reduction in admin tasks 4 hrs/week increase in driver productivity 12% reduction in overtime 30% reduction in mileage
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Mobile Solutions for Utilities
Key Features
Web-based management console
Wireless dispatch
Integrate to current Order Management / Work Order
Scheduling System
Barcode scanning of products for delivery, inventory, shipping
and receiving
Technicians can download their customers and orders
Electronic signature capture
Mobile receipt printing
GPS Tracking
Route optimization via Geocom A.MAZE engine
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Mobile Solutions for Utilities
Needs Diagnostic - Orders
1. Days data sync at begin/end route?
2. Data sync during route?
3. Notification of new orders from HQ to field?
4. Update order status to HQ from field?
5. Partial vs full route dispensing to drivers?
6. Capture customer signature?
7. Print invoice in truck?
8. Print invoice outside truck?
9. Barcode scan inventory?
(Y)(N)(O)
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Mobile Solutions for Utilities
Needs Diagnostic – Orders (cont)
10. Out of full connectivity OK?
11. Unattended deliveries?
12. Hazardous area?
13. Temperature extremes?
14. Bulk fuels only?
15. Packaged products?
16. Automated metering on board?
17. Cust. Storage Inventory record manual?
18. Ability to handle field returns/credits/discounts?
(Y)(N)(O)
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Mobile Solutions for Utilities
Needs Diagnostic - Drivers
19. Update reference data? – e.g. customer
20. Can modify orders in field?
21. Provide status on route? (delays/progress)
22. Log driver hours?
23. View DOT reports in field?
24. Drivers always return to HQ?
(Y)(N)(O)
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Mobile Solutions for Utilities
Needs Diagnostic - Customers
25. Needs real-time order status?
26. Needs order status feedback en-route?
27. Needs to sign documents in their field offices?
28. severe condition operation restrictions?
29. Wants supplier to provide real-time data?
(Y)(N)(O)
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Mobile Solutions for Utilities
Needs Diagnostic - Vehicle
30. Tracking Vehicle – continuous real-time?
31. Tracking of Vehicle – on-demand?
32. Tracking of Vehicle – begin/end shift?
33. Vehicle always return to HQ?
34. Vehicle inspection logs?
35. Vehicle activity log manual input?
36. Vehicle activity log automatic input?
(Y)(N)(O)
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Mobile Solutions for Utilities
Needs Diagnostic - Other
37. Directions provided as turn*turn?
38. Directions provided as maps?
39. Shift reports produced centrally?
40. Shift reports can be printed on handheld?
41. Keyboard input required?
42. Screen size PDA-size?
43. Printer can be standard sizes? 3”/4”
44. Same device for voice communications?
45. Non-standard back-office HQ apps?
(Y)(N)(O)
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Mobile Solutions for Utilities
Needs Diagnostic - Other
46. Optimization of fleet/routes required?
47. Need ability to provide portal data?
48. Ad-hoc HQ reporting needs?
49. Very specialized HQ reporting needs?
(Y)(N)(O)
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Mobile Solutions for Utilities
Demo
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Mobile Solutions for Utilities
Features of the M.A.T. (Mobile Application Terminal)
Designed for Outdoor Use
• Operating Temp: 14º to 131ºF (-10º to 55º C)
• Storage Temp: -13º to 140ºF (-25º to 60ºC)
• IP-64 Sealed Against The Elements
• Drop test rating: 5 feet, multiple times to concrete
• Relative Humidity: 5 to 95% non-condensing
• UL flame Rating: 94V/0
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Mobile Solutions for Utilities
Communications •Batch•Cingular GPRS•T-Mobile GPRS•Cisco 802.11B•Modem•BlueTooth
Modem End-Cap
Features of the M.A.T. (Mobile Application Terminal)
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Mobile Solutions for Utilities
Field Advanced Features
Charge Terminal Directly from Cigarette/Power Port in you vehicle. Accept Credit Cards
through our Credit Card Reader
Store/Capture Up to 2 gigabytes of data via use accessible SD Card.
Features of the M.A.T. (Mobile Application Terminal)
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BizSpeed >>
Mobile Solutions for Utilities
More Information…
www.bizspeed.com
www.compsee.com
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BizSpeed >>
Mobile Solutions for Utilities
Solution Partners
Field Sales & Service
Route Optimization
Mobile Hardware
GPS Tracking
BizSpeed >>
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BizSpeed >>
Mobile Solutions for Utilities