COLLABORATE

FOR SUCCESS

CONNECT 2017Oct. 3-6, 2017

Wisconsin Center & Hilton Milwaukee City Center Hotel

REGISTER: phccweb.org/CONNECTLIKE: @PHCCNational (FACEBOOK)

FOLLOW: @phccnatl and #PHCCconnect (TWITTER)

FIND US: PHCC—National Association (LINKEDIN)

CALL: 800-533-7694

ACT NOW AND SAVE!Early bird discount ends Aug. 31.

Register at phccweb.org/CONNECT

COLLABORATION AT WORK

Technology and people.

Creativity and strategy.

Hard work and intelligence.

Innovation and tradition.

Those are the combinations that make our businesses

stronger and our future brighter.

MAKE THEM WORK FOR YOU AT CONNECT 2017

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COLLABORATE FOR SUCCESS

When the p-h-c industry convenes at CONNECT, amazing

things happen. Contractors recharge, ideas flow, production

improves, profits soar. This year, PHCC is brewing up something

for everyone – whether you’re in service and repair or in new

construction, plumbing or HVAC. Join us on the shores of Lake

Michigan … and discover what happens when you get real face

time with the best in the business!

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“At CONNECT, I had a chance to go to some great seminars on retaining customers, SEO optimization, and moving away from ‘business as usual.’ I learned some game-changing ideas.”

DAVID MOORE, HICKORY MECHANICAL, HICKORY, NORTH CAROLINA

TARGETED EDUCATION SESSIONS that prepare you for what’s coming next in the p-h-c industry.

Partner with like-minded professionals during more than 20 targeted education sessions on the topics you requested:

“Finding and Developing Great Team Members”

“Different Types of Technology to Improve Energy Efficiency”

“Grow Your Business by Engaging with 160 Million GenX’ers & Millennials”

“Hydronic Air, Dirt, Hydraulic Separation—How and Why”

“Planning Your Future, Promises Kept”

“Digital Workflow and Collaboration”

“Leveraging Technology to Rightsize Your Business”

“Residential Technology Trends That You Need to Know”

“Smart Vehicles and Smart Businesses”“The Customers You’re Not Getting and

Why They Can’t Find You”

“Estimating from the BIM Model”

“Web Technology 2017: Simple Keys to Unlocking Maximum Profitability”

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“The Future of the Security of Things”

Chris Valasek and Charlie Miller, White Hat Hackers

Protect your business with simple security tactics from two of the most technically proficient hackers on earth! During the Oct. 5 opening keynote address, renowned White Hat Hackers Chris Valasek and Charlie Miller will equip you with ways to identify your security vulnerabilities and avoid risk. Through candid calls to action and real-life examples, this famed pair (who are consultants for the hit CBS drama series “CSI: Cyber”) also will show you how to safely embrace technology, plan for the future, and partner to engage and grow your employee base.

“Emerging Trends Affecting the Industry”

Chris Baldwin, president of Kitchen & Bath Americas, Kohler Co.

Position yourself as the contractor of choice in your area by learning the latest trends that will affect your business. In a keynote address on Oct. 6, Kohler Co. executive Chris Baldwin will share the latest developments in technology, training, sustainability, customer demand and product development and how they can represent opportunities to grow your company. Are you prepared to take advantage of the changes taking place today, or will you get get left behind?

EARLY BIRD DISCOUNTS!Early bird discount ends Aug. 31.

Register at phccweb.org/CONNECT

HIGH-CALIBER KEYNOTERSwith big reveals on the latest trends and business solutions.

See why past CONNECT attendees consider this event the best opportunity contractors have all year for product and service solutions. New this year: An advance look at the showcase—complete with Wisconsin-style food and drink—during the Oct. 4 opening reception on the trade show floor!

A PRODUCT & TECHNOLOGY SHOWCASE that puts your hands on cutting-edge technologies and business strategies.

“I love walking the tradeshow at CONNECT. Every vendor there has something new and unique that you can actually try on the tradeshow floor. These are the best and brightest companies in our industry, and they show up to bring us the newest and most innovative technology and information in the market today.”

JESSICA BURDEN, MILTON FRANK PLUMBING, SPRING, TEXAS

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WORKFORCE DEVELOPMENT SEMINARS that send you home with solid approaches to attracting and retaining the best workers.

Back by popular demand, our Workforce Development Exchange puts your peers around the table, sharing their proven tactics on recruiting top talent … and keeping them!

“I was trying to solve it all on my own, and I found at CONNECT that others have already ‘been there and done that’ and, more importantly, were willing to share. It was fantastic!”

CHRIS GRAY, GRIFFIN MECHANICAL, DIXON, TENNESSEE

DON’T MISS OUT!Early bird discount ends Aug. 31.

Register at phccweb.org/CONNECT

CONNECT 2017 PRELIMINARY SCHEDULE

HIGHLIGHTS

*Pre-registration is required. Milwaukee Tool and Kohler Co. tours are limited to 50 people, and spaces will be filled on a first-come, first-served basis.

See the full CONNECT schedule at phccweb.org/CONNECT

TUESDAY, OCT. 3• PHCC Board of Directors Meeting• Tour of Milwaukee Tool*• QSC Power Meeting Special Edition

(Sponsored by A.O. Smith) and Welcome Mixer (Sponsored by Bradford White)

• Lakefront Brewery Tour and Tasting*

WEDNESDAY, OCT. 4• Tour of Kohler Co.*• PHCC Educational Foundation Board of

Directors Meeting • QSC Power Meeting Special Edition

(Sponsored by A.O. Smith)• PHCC Education Sessions

(Sponsored by NIBCO) • HVAC Apprentice Contest (off-site) • Plumbing Apprentice Contest • Auxiliary Board of Directors’ Meeting and

Leadership Reception (Sponsored by BrassCraft)

• AEC Board Meeting • First-Timers Get Together• Opening Reception on Trade Show Floor

(Sponsored by Bradford White, Federated Insurance, InSinkErator, Kohler, Milwaukee Tool and Viega)

• PHCC PAC Event*

THURSDAY, OCT. 5• Opening Breakfast

(Sponsored by Bradford White)• Keynote Speaker (Sponsored by Viega)• Product & Technology Showcase

(Lunch sponsored by Milwaukee Tool) • Plumbing and HVAC Apprentice Contests • PHCC of Wisconsin CEU Course* • Express Learning Labs • Auxiliary Business Meeting • Auxiliary Life Member Tea

(Sponsored by LA-CO Industries)• AEC Roundtable • Receptions

FRIDAY, OCT. 6• Workforce Development Exchange

(Co-sponsored by PHCC National Auxiliary)• PHCC Annual Business Meeting and Voting• Keynote Speaker (Sponsored by Kohler)• 2017 Awards Luncheon

(Sponsored by InSinkErator)• Education Sessions• AEC Roundtable • PHCC Post-Convention Board of Directors

Meeting • PHCC Installation and Closing Event

at the Harley-Davidson Museum (Sponsored by Federated Insurance)

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FULL-THROTTLE FUN IN MILWAUKEE!

Milwaukee is a lot more than beer and cheese; it’s a model of Midwestern hospitality … a fresh-air, fresh-ideas kind of place where you can enjoy hard work and relaxation equally. From the friendly shores of Lake Michigan to the artful Riverwalk along the Milwaukee River, from new and historic museums to parks, piers and award-winning restaurants, Milwaukee is brewing up some of the best experiences North America has to offer.

At CONNECT, we’re giving you a taste of classic Milwaukee right from the start with an opening reception on the tradeshow floor … where you’ll connect with old friends and make new contacts, all while experiencing the best food and drink from “Brew City.” Fittingly, we’re closing out CONNECT with an exciting event at one of Milwaukee’s top tourist destinations – the Harley-Davidson Museum – where history roars to life!

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“The travel and exposure to new things, places and foods, the camaraderie and the networking are some of the main benefits of belonging to this association—attending CONNECT is just icing on the cake.”

COLIN WUNDER, HOWARD HEATING & PLUMBING INC., HOWARD, SOUTH DAKOTA

AT THE HEART OF IT ALL …Hilton Milwaukee City Center Hotel

Located just steps from many popular attractions, including the Lake Michigan parkland and shoreline, CONNECT’s headquarters hotel combines 1920s grandeur with modern amenities. PHCC has negotiated a $179 per night rate. Make your reservations by calling 414-271-7250 and referencing “PHCC CONNECT 2017.” Hotel cut-off date is Sept. 11.

Wisconsin Center

A skywalk conveniently connects the Hilton Milwaukee City Hotel to the Wisconsin Center, the site of most CONNECT events and sessions. You’ll quickly discover why this facility is considered one of the world’s most architecturally exhilarating and technologically robust convention centers … one that many people visit simply to admire!

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SEE WHERE IT HAPPENS …INNOVATION, HISTORY AND FUN.

— OPTIONAL TOURS —

TUESDAY, OCT. 3 2:30 p.m.–7:30 p.m.Milwaukee Tool Tour – Milwaukee Tool is offering PHCC CONNECT attendees the unique opportunity to take a peek behind the curtain and see just how we’ve changed the industry. Come visit our state-of-the art 400,000-square-foot research/development facility, meet your team, take a tour, ask questions and understand how you can be a part of the next generation of power tools. Cocktail reception with giveaways and prizes to follow. $45; 50-person limit.

7 p.m.–10 p.m. Lakefront Brewery Tour and Tasting – Since opening its doors in 1987, Lakefront Brewery, an industrious and inventive microbrewery located on the Milwaukee River, has become a Milwaukee landmark. Event includes transportation, a 45-minute tour of the brewery, four sample beers and a souvenir pint glass to take home with you! Food is available at your own expense. $35; 100-person limit.

WEDNESDAY, OCT. 47 a.m.–1:30 p.m. Kohler Factory Tour & Lunch – The Kohler Factory tour tells the history behind the nation’s largest plumbing-ware manufacturer and takes visitors through numerous buildings—pottery, brass and foundry—where everything from vitreous china bathroom sinks to KOHLER Enameled Cast Iron baths are created. (Please note that closed toe footwear must be worn.) After the tour, visit the Kohler Design Center and then enjoy lunch at Blackwolf Run Golf Course. Regarded as one of Pete Dye’s crowning achievements, Blackwolf Run has hosted a number of professional championships, including the U.S. Women’s Open in 1998 and 2012. $45; 50-person limit.

SPECIAL PHCC OF WISCONSIN CONTINUING EDUCATION OPPORTUNITYThursday, Oct. 52 p.m.–6 p.m.

Water Calculations, Sizing and Distribution Seminar: PHCC of Wisconsin will offer a special continuing education course during CONNECT 2017. The seminar is led by Jim Davis, a Master Plumber and an experienced plumbing instructor. Davis has taught apprentices for 20+ years and, for the past several years, has been a highly-rated code instructor for PHCC of Wisconsin and other groups. The program will cover the Wisconsin Code only and will address the following topics: review of relevant code and its application to design and construction of water supply systems; review of drawings and charts; calculation of fixture units and conversion to gallons per minute; calculating pressure loss; using the water calculation worksheet; determining individual pipe diameters; and special considerations for cold, hot and mixed water lines.

This program is approved for 4.0 hours of credit for journeyman and master plumbers. For more information, contact the PHCC of Wisconsin at 888-782-6815.

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QSC POWER MEETINGSPECIAL EDITION

OCT. 3 (AFTERNOON) AND OCT. 4 (ALL DAY)Powered by Quality Service Contractors, an Enhanced Service Group of PHCC

Sponsored by QSC Education Sponsor

Take your service and repair business to the next level with the executive-level business management education you need. Designed specifically for owners and senior managers, this Special Edition will challenge your assumptions and provide you with ready-to-use knowledge and tools that will turbo-charge your team!

TUESDAY, OCT. 3

• Welcome Mixer with Industry Partners

• “Profit First - How To Make Any Business Highly Profitable” Michael Michalowicz

The profit formula is simple: Sales – Expense = Profit. The only problem is, it’s a lie. In this powerful session, Michael Michalowicz will show you why the formula entrepreneurs use to calculate profit actually inhibits it. He will then share a new approach to profit – taking it first – that instantly changes everything. With this simple yet profound change, any business will become instantly and permanently profitable.

• QSC Dine-Around (off-site)

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WEDNESDAY, OCT. 4

• Continental Breakfast with Industry Partners

• Education Session: The Entrepreneurial Operating System (EOS) Ryan Doerr, The Spire Group

No theory, no management fads … just simple concepts and practical tools that help people get more of the

right stuff done every week. Ryan Doerr shares six key components of the EOS that will align your employees’ daily activities with your goals, keeping everyone accountable and focused on getting your company where you want it to be.

• Education Session: Managing Change and Process Improvement

Dale Carnegie Training

• Networking Lunch

• Profit Mastery: Making Metrics Matter Steve LeFever, Profit Mastery

As a business owner, what should you be measuring to assess your success? And how do banks or investors measure your business?

In this session you’ll learn specific actions you can take NOW to evaluate and manage performance. You will also be introduced to Profit Master, a road-tested seven-point checklist of performance tools any business owner should implement. And you’ll gain insight into how you can evaluate and improve your “bankability.”

THURSDAY, OCT. 5 • QSC Networking Reception

Join us for food, fun and live entertainment by The Prairie Surfers with special guest the QSC ALL STARS!

The QSC Business Excellence Program is open to all CONNECT attendees.

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ACT NOW AND SAVE!Early bird discount ends Aug. 31.

Register at phccweb.org/CONNECT

PHCC NATIONAL AUXILIARY SCHEDULE

The PHCC National Auxiliary invites you to attend CONNECT 2017!Be sure to stop by the Marketing Desk for PHCC logo items on sale!

All proceeds go toward funding educational efforts and supporting p-h-c contractors.

Special Auxiliary events during CONNECT include:

WEDNESDAY, OCT. 4• PHCC Auxiliary Registration, Marketing

Table Open • PHCC Auxiliary Board of Directors’

Meeting and Leadership Reception (Sponsored by BrassCraft)

THURSDAY, OCT. 5• Opening Breakfast

(Sponsored by Bradford White) • PHCC Auxiliary Business Meeting• PHCC Auxiliary Life Member Tea—

(Sponsored by LA-CO Industries)

FRIDAY, OCT. 6• Workforce Development Exchange

(Co-Sponsored by the PHCC Auxiliary)• Auxiliary Make-up Sessions • PHCC 2017 Awards Luncheon

(Hosted by the PHCC Auxiliary)

SATURDAY, OCT. 7• Auxiliary Post-Convention Executive

Officers Meeting

WEDNESDAY, OCT. 4Education Sessions

—AEC Board Meeting

THURSDAY, OCT. 5 Education Sessions

—AEC Roundtable

FRIDAY, OCT. 6Education Sessions

—AEC Roundtable

ASSOCIATION EXECUTIVES COUNCIL SCHEDULE

The Association Executives Council will provide several education and information-sharing opportunities at CONNECT geared specifically for association executives. The AEC members are the paid staff of local, state and regional PHCC-National Association affiliated associations.

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CONNECT 2017 REGISTRATION FORM & INFORMATION*Registrant 1 Title

Company Badge Nickname

Address

City State Zip

Phone Fax

Email (For confirmation)

Special Promo Code

Registrant 2 Title

Badge Nickname Email

Registrant 3 Title

Badge Nickname Email

* PHCC Eligibility Policy: CONNECT 2017 and the Product & Technology Showcase are open to all p-h-c contractors, their employees and spouses.Associate Members/industry partners who are not exhibitors are ineligible to attend.

REGISTRATION FEES QTY Through Aug. 31

Effective Sept. 1 TOTAL

Full Member Registrant** $500 $600 =Second Registrant from same company $450 $550 =Third, Fourth, etc. from same company $400 $500 =Non–Member Contractor Registrant $600 $700 =PHCC Association Manager $400 $500 =PHCC Auxiliary Member (non-contractors) $300 $400 =Guest/Spouse (non-contractors) $300 $400 =PHCC “PAC” Event (Registration Required) $150 $150 =PHCC of Wisconsin CEU Course: (Oct. 5) Water Calculations, Sizing, and Distribution

$39 $79 =

QSC Program (Tues.–Wed.) (Indicate number attending at right)Included inregistration

Included inregistration =

UAC Reception (Thurs.) $125 $125 =Milwaukee Tool Tour (Tues. 2:30–7:30 p.m.) (50-Person Max) $45 $55 =Lakefront Brewery Tour and Tasting (Tues. 7–10 p.m.) (100-Person Max) $35 $35

Kohler Co. Tour (Wed. 7 a.m.–1:30 p.m. ) (50-Person Max) $45 $55 =

TOTAL =**Group reservations can be made by contacting Customer Care at 800-533-7694, or customercare@naphcc.org.

PAYMENT INFORMATION

Check (Make payable to PHCC) Mail check to: PHCC • P.O. Box 601804 • Charlotte, NC 28260-1804

Charge my VISA MC AMEX

Card Number Exp. Date CVV Code

Name on Card Signature

Billing Address

City State ZIP

Check all that apply: Air Conditioning Heating Plumbing Radiant Heat Solar Heat Sewer & Drain Cleaning Residential Service & Repair Residential Remodel Residential New Construction Commercial Service & Repair/Remodel Commercial Remodel Commercial New Construction Institutional Industrial

I am a first-time attendee I have accessibility or dietary restrictions. (Please attach a written description of your needs.)

By registering for CONNECT 2017, I understand that I may be contacted by Product & Technology Showcase exhibitors and that photos taken of me during the event may be used in PHCC promotional materials.

HOTEL INFORMATION: Hilton Milwaukee City Center Hotel • PHCC rate: $179To reserve a room, call 414-271-7250 and reference “PHCC CONNECT 2017.”

CALL: (800) 533-7694 • FAX: 703-237-7442 • REGISTER ONLINE: phccweb.org/CONNECT • Email: connect@naphcc.org

All registration cancellations must be in writing. Refunds for cancellations made after September 5, 2017 will be charged a $25 processing fee.

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