CEP: T

HE MOST

EFFECTI

VE (YET

UNDERUTILIZ

ED) DOCUMENT

FOR

ASSURING C

AMPUS S

UCCESS

D R . J A M I E M O R L E YC E O , E d u c a t i o n C o n s u l t i n g S o l u t i o n s & A C I C S C o m m i s s i o n e r

S P R I N G Z U T E SO p e r a t i o n a l E x p e r t a n d C F O , E d u c a t i o n C o n s u l t i n g S o l u t i o n s

DON’T LE

AVE YO

UR CAMPU

S

MANAGEMENT UP

TO C

HANCE. U

SE THE

CEP TO

MAKE D

ATA D

RIVEN D

ECISIO

NS

WHO WE ARE AND WHY WE ARE TALKING ABOUT THE CEP• Own Education Consulting Solutions • Familiar with ACICS Criteria• See similar issues across the

industry• Schools have downsized and need a

streamlined process for managing• We teach schools to use one,

integrated plan to maintain compliance in all areas

• We teach schools to improve results by closing the loop on CEP data that is collected

WARNINGThis presentation is not for people

who want to prepare a CEP that just meets the ACICS standards.

The presentation is for people who want to create a CEP that meets

the standards and can be used to manage all departments.

LEARNING OUTCOMES

By the end of this presentation you will be able to:List the required CEP elementsDefine the difference between a baseline and a goalCreate a compliant CEPAdd optional data points so that your CEP is relevant

to all departmentsUse your CEP data to drive institutional decisionsManage departmental effectiveness through the CEPTrack campus performance and trends by a quarterly

review of the CEP

COMMON MISTAKES

o Writing the CEP for regulatorso Writing the CEP with rose colored glasseso Writing it as a once a year evento Doing the bare minimum o Assigning responsibility to one person to write ito Not using the CEP data to make decisionso Not tracking goals and trends o Not adjusting goals and trends when you notice a issue

REQUIREMENTS OF THE CEP There needs to be a baseline for every element. Goals Established Evaluating and reporting 3 year’s of data. Identify and describe how the data was collected, and the

rationale for using each type of data. Summarize and analyze the data collected, and an

explanation of how the data has been used to improve educational processes.

Publish annual placement and retention goals. In formulating these goals, the campus shall take into account the retention and placement rates from the previous three Campus Accountability Reports and the specific activities that will be undertaken to meet those goals. The activities must demonstrate the campus' ability to maintain or improve retention and placement outcomes each year.

TURNING THE CEP INTO A MANAGEMENT TOOL

Required CEP Element Recommended CEP Item (ACICS

Standard)

Recommended CEP Item

(Best Practice)Student Retention Rates Curriculum Review Leads to Starts

Student Placement Rates Community Resources Starts to Goal

Graduate Satisfaction Library Faculty to Student Ratio

Employer Satisfaction Student Satisfaction Advisory Board

Student Learning Outcomes Faculty File Compliance ; Faculty Meetings; Professional Development

Placement Verification

Graduation Rates Student File Compliance  Tracking of Default Rates

  Student Activities  Tracking 90/10

Required addenda, if applicable:

Employee Retention Rates  

Distance education review Employee Evaluations  

Program improvement plans Complaints  

TURNING THE CEP INTO A MANAGEMENT TOOL

CEP Item Doing the Minimum RecommendedBest Practice

Reviewing the CEP Annually, with periodic updates Quarterly

Writing the CEP Person or committee Each department manages a section.

Establishing Goals You must have goals Separate your goals into short and long term. Write SMART goals.

Student Characteristics Listing characteristics Reviewing trends in your population and making operational decisions based on the results. Use data submitted to IPEDS: age, race, previous education.

Data evaluation Evaluated at the campus level Evaluate data at the program level.

Tracking graduation rate Reporting grad rate for certificate (< 1 yr. programs) only

Report grad rates for all programs based on data submitted to IPEDS.

Including improvement plans and DE plan, if applicable

Write plan. Add it as an addendum. Review the progress of the plan as a component of the quarterly review.

DEPARTMENTAL MANAGEMENT THROUGH THE CEP

Admissions Leads to Starts Starts to goals

Registrar Faculty to student ratio Graduation Rate

Financial Services Slow Cash 90/10 Default Rate

Each department should be responsible for collecting data points and reporting them at the quarterly CEP Management meetings.

DEPARTMENTAL MANAGEMENT THROUGH THE CEPAcademics Student learning outcomes Advisory Board Faculty meeting minutes Retention rate Faculty Files Curriculum Review Surveys Library Community ResourcesStudent Services Retention rates Student Surveys Student Activities Student Complaints

DEPARTMENTAL MANAGEMENT THROUGH THE CEPCareer Services Placement Rates Graduate Surveys Employer Surveys Placement Verification Results

Operations Complaints Employee Retention Rates Employee Evaluations

Implement a 360 degree review process for the CEP. Adjust the campus’ long and short term SMART goals based on the progress demonstrated in the CEP.

360 REVIEW OF CEP

NameTitleCompany

CEP

Set Goals

Operational

Adjustments

Gather

DataEvalua

te Data

Evaluate

Goals to

Actual

Make New

Adjustments

Annually

Quarterly

USING SMART GOALS IN THE CEP

NameTitleCompany

S•Specific

M•Measurable

A•Attainable

R•Realistic

T•Time-based

ACTIVITY TIME

1.Pick a situation out of the bag

2.Fill in the categories3.Earn a prize

What is the situation

Which department owns it

What is the data point you

will track quarterly in

the CEP

What is the process to collect that

data

One SMART goal that could be

associated with this item

One strategy to achieve the goal

SamplesHigh employee turnover

Operations Voluntary and involuntary separation rates

HR report The college will reduce its voluntary turnover rate by 2% during the next CEP reporting cycle.

Institute an employee satisfaction survey and follow-up on issues addressed in the survey.

Students are not using the online library

Academics Online utilization rates

Review online utilization rates

Increase the usage of the online library by 10% during the next quarter.

The librarian will talk about the online resources in the monthly newsletter and publish the online link.

CEP CRITERIA THAT ARE NOT BLACK AND WHITEWhat is the difference between a baseline and a goal?Can the goal be less than the actual?Does the CEP require evaluation of programmatic institutional data?When is a graduation rate a required element?What is the definition of graduation rate?What level of detail is required to support survey processes?How often is the CEP required to be updated?What are the required addendum?What is the difference between the CEP and the IEP?The criteria states, “Publish annual placement and retention goals. In formulating these goals, the campus shall take into account the retention and placement rates from the previous three CAR… Are goals required for the other mandatory elements?

QUESTIONS?

The CORE Template and other management tools can be downloaded from our website

www.educationconsultingsolutions.com