businesscase linkedpeople wim de gier leaseplan
TRANSCRIPT
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© 2012 IBM Corporation
Session CCS115 Orlando, 18 January 2012 13:30-14:30 Utrecht, 14 February 2012 12.45-13.25
Linking people with LinkedPeople
Wim de Gier Senior Global Project Manager
LeasePlan Corporation N.V.
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| © 2012 IBM Corporation
It’s all about the human connection
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| © 2012 IBM Corporation
http://twitter.com/skywim
http://nl.linkedin.com/in/wimdegier
http://facebook/Wimdegier
Certified Senior Global Project Manager IPMA Level B Corporate Strategy & Development | LeasePlan Corporation N.V. Tel: +31 36 529 3513 | Mob: +31 6 223 814 70 Fax: +31 36 529 3806 | [email protected]
Side roles •IPMA Lead assessor IPMA level B and C •Member of the Dutch IPMA Exam committee •Visiting Lecturer Project Management MBA
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| © 2012 IBM Corporation
France
Belgium
Sweden
Germany
Austria
Spain
United Kingdom
United States
India
New Zealand
Italy
Brazil
Switzerland
Luxemburg
Australia
Ireland
Finland Norway
Denmark
Hungary
Czech Republic
Poland
Slovakia
Portugal
Netherlands
LeasePlan Corporation manages over 1.4 million cars in 30 countries
Greece
Number of vehicles excludes cars managed by QEK and other activities within LeasePlan Corporation
United Arab Emirates
Turkey
Romania
Mexico
38 companies including a Dutch bank 6000+ employees
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Agenda
■ Background presentation?
■ Why LinkedPeople
■ Pilot
■ Project
─ “yellow” adoption
─ “blue” structure
■ Facts and figures
■ Key take aways
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| © 2012 IBM Corporation
Why this Presentation?
■ Social media is changing the world.
■ Social media is changing the way we do business
■ Social media is changing (global) projects
■ Social media is changing my role (LeasePlan => frontrunner)
─ Levels and speed of interaction (closed to transparent)
─ Cultures (like Austria - US - Portugal)
─ Distance (New Zealand to The Netherlands)
─ Language (One?)
─ Transparent creativity (input from all / co-creation / Venkat-Ramaswamy)
─ Social responsibility (Flights, human capital, printing)
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| © 2012 IBM Corporation
LinkedPeople timelines
Q4 2008
•Initial investigation by ISA based on Gartner research
17 January 2009
•Pilot Kick-Off meeting
23 September 2009
•Pilot successful and on hold
Q4 2009
•Web 2.0 strategy
Q1 2010
•Project define phase
25 May 2010
•EMT approval for develop phase and first 6 entities
15 November 2010
•First entities live (LPNO, LPSE, LPFI, LPDK, LPHU, LPCorp, LPIS)
December/January 2011
•LPUK, LPNL and LPPT live
25 January 2011
•EMT approval to move ahead
•Interesting discussion
•Live demo
February/March 2011
•First the new release (risk and solved along the way)
1 April – 1 August 2011
•All other 28 entities live
July/August 2011
•Adoption boost
•Mobile
•Handover CorpCom & LPIS
•Final Project Board
September -> …..
• New release 3.0.1 • Further roll out Mobile • LPNZ, LPAU
• Project closure
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WHY
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| © 2012 IBM Corporation
LinkedPeople leverages the LeasePlan brain
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| © 2012 IBM Corporation
Example 1: A real life situation without LinkedPeople...
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... and with LinkedPeople
■ Easily find people with specific expertise
■ Effective communication, no e-mail overkill
■ Time saving
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| © 2012 IBM Corporation
Example 2: Connecting our people: current situation
■ Our 6,000 people worldwide: hard to connect with each other
■ Available directories to find people: - Email - on name basis only - Local telephone books - not accessible cross border - Group address book on Intranet - management only - Domino directory - IT driven, information not complete
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| © 2012 IBM Corporation
Business case (benefits)
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• Knowledge sharing • Communication • Product development • Social capital • Innovation • Human Resources
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PILOT
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| © 2012 IBM Corporation
LinkedPeople and the current intranet
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Communities
Blogs Dogear Activities
Profiles
Home page
Wikis Files
Latest version 3.0.1 including Media Gallery
LinkedPeople => IBM Connections
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PILOT who and what
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•170 staff •30 countries •3 units •Promotion flyers •Wannabees
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| © 2012 IBM Corporation
Survey
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| © 2012 IBM Corporation
LeasePlan Web 2.0 Initiatives
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PROJECT
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| © 2012 IBM Corporation
Adoption
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| © 2012 IBM Corporation
Social media for daily activities
Examples
•collaborate in a project
•collaborate in meetings (agenda,
minutes)
•respond to a customer question
•prepare a customer visit
•prepare a customer presentation
•collaborate on a customer proposal
•prepare an event
•respond to a Request for
Information/Proposal
•respond to a business process
exception
•look for information
•ask questions
•work out an idea
•write a report with a team
•do research
•organise work
•find experts
•create and maintain professional
relationships
•communicate with or to an
audience
•share knowledge
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| © 2012 IBM Corporation
Scenarios
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| © 2012 IBM Corporation
LinkedPeople Introduction Movie
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Measurement
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Usage
• short term
Perception
• mid term
Business value
• long term
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| © 2012 IBM Corporation
How does LinkedPeople help (global) projects?
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•(Global) project community •Blogs / project updates •Agenda, minutes and actions (always up to date and nimble) •All project files at one place and automatic version control •Discussion platform •(General) Questions / buddy countries on the fly •Video’s and pictures library •Idea creation and (global) voting •Available on mobiles and iPads
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| © 2012 IBM Corporation
Governance
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Yellow versus Blue
•Legal policy •Domain managers •How to set-up a community •7 Instruction movies •Checking •Corporate/local ownership
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Language
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Current LinkedPeople usage
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•WWW: 1-9-90 •LeasePlan: 4-16-80 •Over 750 communities •38% closed •More and more business critical •Usage growing strong and in different ways (culture)
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| © 2012 IBM Corporation
Total number of created features in LinkedPeople
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| © 2012 IBM Corporation
Type of communities (total 778) December 2011
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| © 2012 IBM Corporation
Management
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| © 2012 IBM Corporation
Project closure and feedback video from our CEO
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Key take aways
■ Scenarios
■ CEO / board involvement
■ It’s NOT Facebook but corporate brain!
■ Transparency is a culture change, not IT
■ Adoption / IT 80 / 20
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| © 2012 IBM Corporation
Have your questions been answered?
■ Social media is changing the world.
■ Social media is changing the way we do business
■ Social media is changing (global) projects
Wrap-up discussed items:
─ Social media is changing your role
─ Levels and speed of interaction (closed to transparent)
─ Cultures (like LPAT – LPUS)
─ Distance (Like LPNZ)
─ Language (One?)
─ Transparent creativity (input from all / co-creation / Venkat-Ramaswamy)
─ Social responsibility (flights, human capital, printing)
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| © 2012 IBM Corporation
http://twitter.com/skywim
http://nl.linkedin.com/in/wimdegier
http://facebook/Wimdegier
Certified Senior Global Project Manager IPMA Level B Corporate Strategy & Development | LeasePlan Corporation N.V. Tel: +31 36 529 3513 | Mob: +31 6 223 814 70 Fax: +31 36 529 3806 | [email protected]
Side roles •IPMA Lead assessor IPMA level B and C •Member of the Dutch IPMA Exam committee •Visiting Lecturer Project Management MBA
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