berlin i.a.q.g. general assembly key notes m. platonoff - airbusberlin 27th june 2001- 1- berlin...

BERLIN I.A.Q.G. GENERAL ASSEMBLYBERLIN I.A.Q.G. GENERAL ASSEMBLYKEY NOTESKEY NOTES

M. PLATONOFF - AIRBUS Berlin 27th June 2001- 1-

BERLIN I.A.Q.G. - June 2001

GENERAL ASSEMBLY

KEY NOTES



BERLIN I.A.Q.G. GENERAL ASSEMBLYKEY NOTES

PREAMBLE (1/2)

IN OUR MODERN SOCIETY :

LESS & LESS THE ORIGINAL PRODUCER MEETS THE END CUSTOMER.

HOWEVER ALL REQUIREMENTS EXPRESSED ALONG THE CHAIN MUST BE COMPLIED WITH

FURTHER, IN COMPLEX INDUSTRIES LIKE OURS, THE END CUSTOMER DOES NOT EVEN KNOW THE NUMBER OF COMPANIES OR PROCESSES CONTRIBUTING TO THE END PRODUCT




PREAMBLE (2/2)

THE CONCEPTS OF “CHAIN” & OF “INTEGRATION” TAKE THEIR FULL MEANING

FURTHER, THEY IMPLY CLEAR VALUES LIKE

• SHARING (TOOLS, METHODS, PROCESSES)

• MUTUAL RECOGNITION

• LOYALTY

• CONFIDENCE

THESE VALUES ARE THE BASIS OF A STRONG COMMITTING RELATIONSHIP WITHIN THE CHAIN




KEY NOTES

ROLE OF I.A.Q.G. IN THIS CONTEXT

AND

SHORT REFLEXIONS ON PERSPECTIVES IN QUALITY DOMAIN



Many important factors contribute to the success of civil Many important factors contribute to the success of civil aviation growth, such as :aviation growth, such as :

• Business development,Business development,• Aircraft, maintenance, seat costs,Aircraft, maintenance, seat costs,• Globalization of the market,Globalization of the market,• Aircraft safety and comfort,Aircraft safety and comfort,• Etc.Etc.

A clear message sent by the users is “The continuity of the A clear message sent by the users is “The continuity of the Civil Aviation development is only possible with aircraft Civil Aviation development is only possible with aircraft always safer and safer”.always safer and safer”.



December 1998 : A KEY MILESTONEDecember 1998 : A KEY MILESTONE

Creation of I.A.Q.G.Creation of I.A.Q.G.

International Aerospace Quality GroupInternational Aerospace Quality Group



Among all factors contributing to civil aviation Among all factors contributing to civil aviation growth and success, safety is a crucial one, as growth and success, safety is a crucial one, as required by passengers, operators, public, etc.required by passengers, operators, public, etc.

““SAFETY is aiming ultimately at a permanent 100% SAFETY is aiming ultimately at a permanent 100% level” level”



I.A.Q.G. creationI.A.Q.G. creation

Clear recognition of the need to address Quality failures Clear recognition of the need to address Quality failures in a more global and better controlled mannerin a more global and better controlled manner

Immediate impetus of this GroupImmediate impetus of this Group

Dynamic co-operation between membersDynamic co-operation between members

Development of mutual trust between Aerospace Development of mutual trust between Aerospace CompaniesCompanies

Significant improvements through shared initiativesSignificant improvements through shared initiatives



Initial focus of I.A.Q.G. : Initial focus of I.A.Q.G. :

• Develop a balanced understanding level of safety along Develop a balanced understanding level of safety along with the whole supply chainwith the whole supply chain

• Improve the assessment of processes used by the supply Improve the assessment of processes used by the supply chainchain

• Reduce non value-added activities to improve QualityReduce non value-added activities to improve Quality

• ““Co-operation against the probability of process failure is Co-operation against the probability of process failure is more important than competition”more important than competition”



Since 1998 a strong co-operation has been developed to Since 1998 a strong co-operation has been developed to manage Quality between major players, including Primes and manage Quality between major players, including Primes and other companies, even multiple levels down the chain other companies, even multiple levels down the chain bringing significant added valuebringing significant added value

Others, particularly where the aircraft business is not their Others, particularly where the aircraft business is not their core activity, must understand the importance of their role.core activity, must understand the importance of their role.



As we progress to the achievement of the ultimate As we progress to the achievement of the ultimate goal for safety, goal for safety, Quality is becoming a prerequisite Quality is becoming a prerequisite for allfor all

Mid 2000, the I.A.Q.G. has sent a message world-Mid 2000, the I.A.Q.G. has sent a message world-wide, particularly to those who are not convinced yet wide, particularly to those who are not convinced yet of the benefits of their contribution for :of the benefits of their contribution for :

• The sake of their own business,The sake of their own business,

• The continuous improvement of aircraft safety,The continuous improvement of aircraft safety,

• The development of the aircraft transport industry.The development of the aircraft transport industry.



...Over the past months......Over the past months...

...Over the coming months…...Over the coming months…

Specific deliverables developed by I.A.Q.G., aiming at :Specific deliverables developed by I.A.Q.G., aiming at :

• Quality improvement,Quality improvement,

• Cost and waste reduction,Cost and waste reduction,

were and will be deployed through the I.A.Q.G. member were and will be deployed through the I.A.Q.G. member companies.companies.

“ “Contribute to the momentum urgently & actively”Contribute to the momentum urgently & actively”



I.A.Q.G.I.A.Q.G.

Brief OverviewBrief Overview

Towards Suppliers IntegrationTowards Suppliers Integration



Up to now, suppliers were submitted to assessment and Up to now, suppliers were submitted to assessment and qualification processes done by purchasers in a non co-qualification processes done by purchasers in a non co-ordinated manner, on the basis of different standards for :ordinated manner, on the basis of different standards for :

• Quality SystemsQuality Systems

• Industrial ProcessesIndustrial Processes

• ProductsProducts



I.A.Q.G. members recognise theI.A.Q.G. members recognise the increasing load increasing load imposed on suppliers by purchasers, world-wide, imposed on suppliers by purchasers, world-wide, with diverse requirements, more and more with diverse requirements, more and more demanding, for similar “products”demanding, for similar “products”

A situation more and more A situation more and more complex and costlycomplex and costly for suppliersfor suppliers

A A concern for purchasersconcern for purchasers to guarantee to guarantee continuity of Quality control along the chaincontinuity of Quality control along the chain



In order to overcome this situation, I.A.Q.G. members work In order to overcome this situation, I.A.Q.G. members work together on many topics : together on many topics :

• To harmonise the standards used between purchasers To harmonise the standards used between purchasers and suppliers, for assessment and surveillanceand suppliers, for assessment and surveillance

• To enter the results of audits in a common database, To enter the results of audits in a common database, complying with I.A.Q.G. Charter as regards commercial complying with I.A.Q.G. Charter as regards commercial issuesissues

• To develop mutual confidence throughout the industrial To develop mutual confidence throughout the industrial network and along the supply chainnetwork and along the supply chain



Initial focus has been made on Quality System aspectsInitial focus has been made on Quality System aspects

I.A.Q.G. Members are now opening the span of subjectsI.A.Q.G. Members are now opening the span of subjects



QUALITY for SAFETYQUALITY for SAFETY

““before”before”

COSTCOST



I.A.Q.G. believe that the initial objective of the I.A.Q.G. believe that the initial objective of the “balancing act” is not the cost but the Quality “balancing act” is not the cost but the Quality improvement, ie. the reduction of failures.improvement, ie. the reduction of failures.

Cost reduction is a consequence, going in parallel Cost reduction is a consequence, going in parallel with :with :

• A radical change in the people mentality and A radical change in the people mentality and motivationmotivation

• A strong, clear and visible commitment of top A strong, clear and visible commitment of top managers in the whole processmanagers in the whole process



For top managementFor top management, the decision to change is a business , the decision to change is a business strategic choice :strategic choice :

““To be or not to be” … in this marketTo be or not to be” … in this market

For Company employees, top to bottom, the key is training,For Company employees, top to bottom, the key is training, on Quality, … but not only, because there is an absolute on Quality, … but not only, because there is an absolute need to demonstrate the benefits through simple processes need to demonstrate the benefits through simple processes like :like :

Escape decrease Escape decrease Inspection decrease Inspection decrease Responsibility increase Responsibility increase

Competence increase Competence increase Potential of evolution Potential of evolution Salary increase Salary increase



NEXT ?NEXT ?



CONCLUSIONCONCLUSION : ALL ACTIONS AIM AT : : ALL ACTIONS AIM AT :

Better coherenceBetter coherence

Cost reduction for all actorsCost reduction for all actors

Higher awareness level within the supply chain about safetyHigher awareness level within the supply chain about safety

Better confidence between the links of the chainBetter confidence between the links of the chain

““The chain is as weak as its weakest link”The chain is as weak as its weakest link”

Better visibility for Aviation Authorities of the continuous Better visibility for Aviation Authorities of the continuous improvement processimprovement process

Better control of supply chainBetter control of supply chain

100 % SAFETY100 % SAFETY

berlin i.a.q.g. general assembly key notes m. platonoff - airbusberlin 27th june 2001- 1- berlin...

Documents

platonoff airbusberlin

aircraft safety

key milestone creation

civil aviation development

chain slide

level slide

quality domain slide

end product slide