appointment setting & lead generation

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Page 1: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Page 2: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

GLOBAL MARKET ACCESS

CALLBOX SALES AND MARKETING SOLUTIONS

for small to medium-sized and large enterprisesthrough

Direct Marketing Web Marketing

Database Services Sales Force Management

Page 3: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

AWARDS & ACCREDITATION

Top Outsourcer Awards (Contact Center World)

• Top Outsourcer of the Year

• 1st in Percentage Growth of Sales Revenue

• 2nd in Number of Business-to-Business Agents

Page 4: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Search Engine Optimization (SEO)Web Design

Appointment Setting / Lead GenerationEvent TelemarketingDatabase ProfilingTelephone Survey

CREATE sales opportunitiesWith

TELEMARKETING

Our Services

CAPTURE more leads onlineWith

WEB MARKETING

Targeted Call lists(Over 20 Million Decision Makers)

CONTACT decision makersWith

SALES LISTS

Page 5: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

The Callbox DatawarehouseProfiled by SIC Category

AGRICULTURE, FORESTRY AND FISHING

MINING

CONSTRUCTION

MANUFACTURING

TRANSPORTATION, COMMUNICATIONS,

ELECTRIC, GAS AND SANITARY SERVICES

WHOLESALE TRADE

RETAIL TRADE

FINANCE, INSURANCE, AND REAL ESTATE

SERVICES

PUBLIC ADMINISTRATION

NOT ELSWHERE CLASSIFIED

3.39%

3.15%

7.93%

6.07%

6.31%

9.14%

18.95%

11.43%

28.34%

3.27%

2.01%Over 20 Million Records

Page 6: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Industries We Serve

Software Products

IT Products & Services

Advertising Services

Promotional Products

Telecommunications

Financial Services

Merchant Services

Commercial Cleaning

Tax and Accounting

Consulting & Training

Medical Products & Services

Page 7: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Over 45,000 companies served around the world

Major Clients

Page 8: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Would you like a quick tour?

Click box to play video.

Page 9: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

• Real time reporting

• Private log-ins for each sales professional

• Event calendar

• Searchable contact history

• Managers can drill down to view any sales

professional dashboard and regional real time

campaign results

• Flexible results for both sales force and managers

• Export your data at any time for local integration

Page 10: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Home

Page 11: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Calendar

Page 12: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Reports

Page 13: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Reports

Page 14: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

THE LEAD GENERATION CAMPAIGN

Page 15: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

The Lead Generation Campaign

Kick-Off MeetingWithin a Week of Award

Call Script Development

1-2 Days from Kick-off Meeting

Product Training3 to 5 days from Script

Approval

Release of Database

3 Days from Kick-Off

Start ofCalling Campaign1 to 2 Days of Database

Approval

Weekly CampaignReporting

Analysis of Call Results, Campaign

Status Meeting. Script and List Check

End-of-Month Campaign Summary

Reporting3 Days from Campaign End Date

Notice ofAward of Contract

Calling can begin within 2 weeks.

Account ManagerData SpecialistQA AnalystPrimary AgentBackup Agent

Page 16: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Lead Identification / Appointment SettingAgent reviews Client's

calendar prior to setting appointments.

The Call Campaign

Flow

Lead QualificationQuality Analyst listens to call recording – tag as Appt/Lead

OR Returned to Agent.

Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.

START of Call Campaign

Send to Quality AnalystAgent tags success calls as

“For Lead Qualification" in the PipelineCRM.

Lead RegistrationLeads/appointments

approved by the QA appear in the PipelineCRM and on the

Client’s calendar.

Email Delivery/Web Pick-upPipelineCRM sends notification

email to the Client. Client follows email link to view qualified leads

and appointments scheduled.

160 calls/day1-2 appts/day3000 contacts/mo

Page 17: Appointment setting & Lead Generation

Copyright © 2010 Callbox. All rights reserved.

Contact UsUSA +1

888.810.7464UK +44

203.002.5986Australia +61

2.9037.2248New Zealand +64 9.9143122Singapore +65 6248.5023Malaysia +60

3.4264.6400Hong Kong +852 3175.0985

[email protected]@callboxinc.com

www.CallboxInc.com