7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

1/19

PS Series Hardware Architecture D-1

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

2/19

PS Series Hardware Architecture D-2

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

3/19

PS Series Storage array family

PS Series Hardware Architecture D-3

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

4/19

An FRU is any part or component of the PS Series array that can be replaced in the field in

the event of a failure of the component.

Field replaceable components on the PS Series array are:

Control modules

Control module micro-SD card

Power supplies

Disk-drives, complete assembly

Chassis that contain the mid-plane

PS Series Hardware Architecture D-4

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

5/19

After removing a failed control module, follow these steps to install a new control module

Remove the control module from its electrostatic bag and place the module on the

electrostatic bag.

Open each release latch by squeezing the ends together.

Rotate each latch outward to disengage the controller module from the chassis. Slide

the module from the slot.

Remove the micro SD card from the old control module and insert it into the new

module.

Slide the control module into the slot as far as possible. If necessary, hold onto the

control module face plate.

Rotate each latch inward to engage the controller module to the chassis.

Screw in the two screws that attach the controller module to the chassis.

Prior to handling a Control Module , Attach an electrostatic

wrist strap

PS Series Hardware Architecture D-5

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

6/19

If you are replacing a failed control module, remove the micro SD card from the failed

control module d install it in the replacement control module. This will make sure that the

new control module is running the correct firmware.

1. Firmly push the card into its housing to release the spring mechanism. The microSD card will be partially ejected from the housing.

2.Gently pull the card straight out of the housing.

3.Place the micro SD card on a flat surface where it will be protected from electrostatic

charge.

Prior to handling a Control Module , Attach an electrostatic

wrist strap

PS Series Hardware Architecture D-6

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

7/19

PS Series Hardware Architecture D-7

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

8/19

Identify the failed power supply using the LEDs located on the Power Supply/Cooling

module.

Remove the power supply as instructed in the diagram.

Slide new power supply into the chassis.

Re-attach the power supply into the chassis slot using the two screws on the power supply.

Reconnect the power cable and turn on the power supply.

Check that the new power supply LEDs are both on and that the power supply fan status is

good in the GUI.

Prior to handling a power supply , attach an electrostatic

wrist strap

PS Series Hardware Architecture D-8

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

9/19

In order to replace a failed disk, you must first remove the bezel:

1. Insert the bezel key and turn it clockwise to unlock the bezel.

2.Push the bezel release latch up to disengage the bezel from the chassis

3.Hold the bezel and pull it away from the chassis.

PS Series Hardware Architecture D-9

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

10/19

Identify the failed disk.

It should be the disk with the red LED on.

Attach an electrostatic protection device to your wrist as well as a grounded device.

Remove the failed disk.

Press to the left, release handle switch on the disk-drive handle

Use the handle to pull out the failed disk-drive

Wait approximately 30 seconds to be allow the disk to stop spinning and the heads to land.

Install the replacement disk.

Use the handle to push in the new disk-drive

Press in on the release handle on the disk-drive handle and flip it in to lock the handle

in place

Check the status of the newly-installed disk.

Be sure the disk LED is green. Check the GUI Alarms panel to be sure there are no indications of a disk failure.

Check that there are no disk failures on the console or in the event log

Prior to handling a disk , attach an electrostatic wrist strap

PS Series Hardware Architecture D-10

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

11/19

PS 6500 Series Storage array

PS Series Hardware Architecture D-11

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

12/19

An FRU is any part or component of the PS Series array that can be replaced in the field in

the event of a failure of the component.

Field replaceable components on the PS Series array are:

Control modules

Fan trays

Power supplies

Disk-drives, complete assembly

Chassis that contain the mid-plane

Weight of the PS6500

Without hard drives, power supplies, or controllers: 25.50kgs (56.2lbs.)

With controller and power supplies but no drives: 35.0kgs (77lbs.)

Fully loaded: 80.0kgs (177lbs.)

PS Series Hardware Architecture D-12

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

13/19

To remove the failed controller ,

Label and remove the network cables and remove the serial cable

Press the plastic tabs on the controller handle to release the handle

Swing the handles outward to disengage the controller and slide the module from the

slot.

Flip the controller upside down on a electrostatic bag and remove the micro SD card

To install a new control module

Remove the control module from its electrostatic bag and place the module on the

electrostatic bag.

Open each release latch by squeezing the ends together.

Remove the micro SD card from the old control module and insert it into the new

module.

Slide the control module into the slot as far as possible. If necessary, hold onto the

control module face plate. Rotate each latch inward to engage the controller module to the chassis.

Prior to handling a Control Module , Attach an

electrostatic wrist strap

PS Series Hardware Architecture D-13

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

14/19

If you are replacing a failed control module, remove the micro SD card from the failed

control module d install it in the replacement control module. This will make sure that the

new control module is running the correct firmware.

1. Firmly push the card into its housing to release the spring mechanism. The microSD card will be partially ejected from the housing.

2.Gently pull the card straight out of the housing.

3.Place the micro SD card on a flat surface where it will be protected from electrostatic

charge.

Prior to handling a Control Module , Attach an electrostatic

wrist strap

PS Series Hardware Architecture D-14

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

15/19

PS Series Hardware Architecture D-15

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

16/19

Identify the failed power supply using the LEDs located on the Power Supply/Cooling

module and also the LCD panel on the front of the array

To remove the power supply

Disconnect any power cables from the module.

Squeeze together the module latches to release the handle and rotate the handle

downwards. This action will disengage the module from the chassis.

Carefully slide the module from the slot.

Store the module where it will be protected from electrostatic discharge. Do not stack

modules

To install the new power supply module

Slide new power supply into the chassis.

Squeeze together the module latches to release the handle and rotate the handle

downwards.

Push the module completely into the slot, simultaneously rotating the handle upwardsto close it and seat the module,

Reconnect the power cable and turn on the power supply.

Check that the new power supply LEDs are both on and that the power supply fan status is

good in the GUI.

Note: All power supplies must be inserted into the chassis in order for the system to power

up

Prior to handling a power supply , attach an electrostatic

wrist strap

PS Series Hardware Architecture D-16

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

17/19

Locate the failed disk drive by carefully sliding the array out on its rack system and then

removing the bezel. To determine which drive has failed

Use the LCD panel on the front

The associated event

The failed disk drive can be identified by the failed disk LED located on the disk drive.

Any failed drive will have a yellow LED turned on

Locate the failed drive, it should be the disk with the yellow LED on.

Attach an electrostatic protection device to your wrist as well as a grounded device.

Remove the failed disk.

Slide the latch in the direction of the arrow on the disk drive

Pull up on the handle, this disengages the disk drive from the slot

Use the handle to pull out the failed disk-drive

Wait approximately 30 seconds to be allow the disk to stop spinning and the heads to land.

Use the handle to push in the new disk-drive

Press the release handle down to engage the disk-drive and flip it in to lock the

handle in place

Check the status of the newly-installed disk.

Be sure the disk LED located on the front of the array is green and also the LCD

panel on the front of the array indicated the drive is okay

Check the GUI Alarms panel to be sure there are no indications of a disk failure.

Check that there are no disk failures on the console or in the event log

PS Series Hardware Architecture D-17

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

18/19

Carefully slide the array our on it rack system and then remove the bezel to determine

which Channel card has failed, you should also use the associated event log to aid in

identifying the failed Channel card. You can also identify the failed Channel card using the

Hardware status LEDs located on the front of the array and also the LCD panel on the front

of the array To remove the Channel Card

Once the array is pulled out from the rack, locate the failed card, the card with the

middle and rear green LEDs that are flashing indicated an initialization failure

Attach an electrostatic protection device to your wrist as well as a grounded device.

Locate the channel card you want to remove and open the two channel card latches

by rotating each latch upwards. This action will disengage the channel card from the

chassis.

Hold the channel card by the plastic handle and carefully pull up, sliding the channel

card from the slot.

Store the channel card where it is protected from electrostatic discharge.

To replace the channel card

Hold the replacement channel card by the plastic handle and orient the card with the

channel card LEDs facing the front of the chassis.

Carefully slide the channel card partially into the slot, using the metal groove on the

rear of the slot as a guideline. Do not force the card into the slot.

Open the two channel card latches and slide the channel card completely into the slot

Rotate the latches downwards to close the latches and secure the card in the slot.

Make sure the channel card is completely seated. The card should not protrude

from the top of the chassis.

Close the chassis and reinstall the bezel

PS Series Hardware Architecture D-18

7/28/2019 Appendix D - PS Series 6xxx FRU Removal 19 Pages

19/19

Carefully slide the array out on its rack system and then remove the bezel to identify the

failed EIP card. You should also use the associated event log to aid in identifying the failed

EIP card. You can also identify the failed EIP card using the LEDs located on the front of

the array and also the LCD panel on the front of the array

To remove the EIP card Use a phillips screwdriver to release the thumbscrew on the card.

Hold the EIP card mounting bracket and carefully pull up and slide the card from the

chassis

Note: Store the EIP card where it is protected from electrostatic

discharge.

To replace the EIP card

Hold the replacement EIP card by the mounting bracket and orient the card in the

direction with the thumbscrew facing the front of the array.

Carefully slide the replacement EIP card into the slot, using the metal groove on the

rear of the slot as a guideline. Do not force the card into the slot. Make sure the card

is completely seated. The card should not protrude from the top of the chassis.

Use a phillips screwdriver to tighten the EIP card thumbscrew.

Note: The array will emit an audible signal when the EIP card boots.

Close the chassis and reinstall the bezel