tropo telecom ap is pre conference workshop

APIs for Carriers

Sam Machin

Solution Architect

Tropo Inc.

@sammachin

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the platform approach

Monday, November 11, 13

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And you are??

1998 2013

Monday, November 11, 13

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...Oh and I’m also a Developer

(this isn’t me, but @danlane has a cooler desk setup!)Monday, November 11, 13

Ubiquitous, free platform (HTML)

Unified mechanism for accessing resources (URIs)

Developer-friendlySimple Common APIs (HTML + CSS + JS)No software to buy or set up Free documentation on the web

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What caused success of the Web?

“Yay! APIs” :)Monday, November 11, 13

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Its not just about the technology

STOP!

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The Platform Approach

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Platforms are components of Products

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Platforms Products

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Re-Use Your Platforms

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“When you want to make a cake don’t start by building a chicken farm”

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What do platforms change

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•Project Management

•Finance

•Capacity Planning

•Service Management

•Architecture Design

•InvestmentMonday, November 11, 13

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So we need some API Platforms then?

“API’s are not a product in themselves, they are a way to

improve the power of your existing products”

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Telco API’s then?

AppUser calls an App, powered by APIs

AppApp calls a User, powered by APIs

This is ok, but where is the real value?

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People are using your products today,

they’re making calls,

lots of calls,

to other people.

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Use Your Assets....

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Make the calls more valuable

Apps in your calls™

User calls a User

App

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Which ‘Phone’ has more user value?

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Are you just the pipe to the App?

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What about WebRTC?

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The Web is Everywhere

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Therefore....

WebRTC Brings Real Time Comms to the Web

Soon realtime comms services will be everywhere....

Will your service be one of them

???

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What can we do

•Control Call Routing

•Add Media to Calls

•Move endpoints during the call

•Enable multiple devices for RTC

•Conference Calls together

•Collect User input

•Record Calls

•And combine this with data from external web services....

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WORKSHOP Time....

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Platform Capabilities

•Control Call Routing

•Add Media to Calls

•Move calls during the call

•Enable multiple devices for RTC

•Conference Calls together

•Collect User input

•Record Calls

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Thanks for Listening

Monday, November 11, 13