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    Telecom ManagementEC482,

    8thSem ECE Management Elective

    Topic:

    India Telecom Perspectives

    9thFeb 2012 class

    Prof. Satish Manocha, ASE,

    Bengaluru

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    India Telecom Perspectives

    Framework

    India Telecom Market

    Telecom Related Organizations

    Telecom regulations

    National Broadband Plan

    What Needs to be Done

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    Framework

    IndiaA Country of Immense Potential

    Well Trained Population (Selected Segments)

    Use of Advanced Technologies and Knowledge Base (SelectedSegments)

    Extensive wireless voice urban network

    Fast Industrial Growth Rate

    Diversity, Free Thinking*

    Challenges

    Infrastructure, Infrastructure, Infrastructure

    Closing the Urban and Rural Gap

    Productivity, Communications, Education

    Application of Global Technology and Processes to LocalEnvironment and Needs

    Developing a Regulatory / Competitive Balance Timely and Fast Decision Making

    Affordability Creation and Distribution

    Telecom / Communications

    A Key Enabler for Progress

    Living in all centuries at the same time*

    :The Argumentative Indian by Dr. Amartya Sen

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    India Telecom Market - 1

    Higher subscriber volumes, lower tariffs and falling handsetprices

    Mobile penetration of around 65% in early 2011

    750 million mobile subscribers (including both GSM andCDMA services) coming into 2011

    GSM technology continued to dominate the mobile marketin India; while CDMA still clings to a market share of around

    15%

    ARPU has been steadily declining as competing operatorsoffer cheaper tariffs the usage levels have remainedreasonably high thus slowing the decline in revenues.

    Major push in recent years to take mobile services into the

    poorer and rural areas of the country

    2010 the long-awaited 3G auctions finally took place.

    2011 the 3G networks were rolled out and services deliveredto customers.

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    India Telecom Market - 2

    Rationalizing the number of operators

    By early 2011 there were just over 13 million broadband

    subscribersa lowly penetration (by population) of slightlymore than 1%. Wireless broadband technologies

    Attempts to free up blocks held by other ministries

    160 operational Internet ServiceProviders(ISP) in the country

    10% of the ISPs have 90% of the subscribers. state-owned BSNL and MTNL with Tatas continue to

    dominate the market, holding first and second place interms of Internet subscribers and a massive 70% of the totalsubscriber base

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    India Market share

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    GSM Operators

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    CDMA Operators

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    Wireline Market Share

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    India Broadband Market Share

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    ISP Market Share

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    India Broadband Connections

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    Internet Usage Purpose

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    India National Broadband Plan

    Nation-wide Broadband network to Reach Education,Healthcare, Banking and Other Services to all the Villages

    Telemedicine, e-commerce, e-banking and e-Governmentavailable through a high-speed Internet connection

    2004 Defined Broadband as 256 Kbps Download

    2010 recommendation to increase to 2 Mbps

    Broadband 20 million Target connections by the end of year2010 in India (TRAI 2004). Actual 10 million achieved by 2010.

    10 % Point Increase in Broadband Penetration AcceleratesEconomic Growth by 2.5 percentage Points

    Broadband Connections:

    China: 120 M, USA 85 M, India 10 M

    3G and Broadband Wireless Access (BWA) Auctioned

    0.2 to 0.3 M in Contrast to 18 million mobile VoiceConnections per Month

    (TRAI Dec 2010)

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    India Regulatory Environment

    Regulatory Bodies by Govt of India

    Telecom Commission

    Administrative, Financial, Spectrum, Validation

    Department of Telecommunications (DOT)

    International Forums, Administration of Laws

    Telecom Regulatory Authority of India (TRAI)

    Customer Interests, Policy Recommendations

    Telecom Dispute Settlement and Appellate Tribunal (TDSAT)

    Adjucate on Disputes, Appellate Authority

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    Telecom Commission

    Administrative and financial powers

    Policy formulation,

    Licensing

    Wireless spectrum management

    Administrative monitoring of public sector units (PSUs)

    Research and Development

    Standardization and validation of equipment

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    Department of Telecommunications (DOT)

    Communications with such as InternationalTelecommunication Union (ITU),

    International Telecommunication Satellite Organization,International

    Mobile Satellite Organization and

    Asia Pacific Telecommunity(IPT).

    Promotion of standardization, and research and developmentin telecommunications

    Promotion of private investment in telecommunications

    Financial assistance for research and study intelecommunications technology to adequately train manpower

    Administration of laws

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    Telecom Regulatory Authority of India (TRAI)

    Recommendations on various aspects related to thefunctioning of telecom service providers

    Monitor the quality of services provided by the serviceproviders & publish

    Protect consumers interest

    Recommend the provision of Universal Service Obligation(USO) to connect the Unconnected.

    Fix tariffs for various telecom services

    Advise the government on

    Need and timing for introduction of new service providers

    Terms and conditions of the license

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    Telecom Dispute Settlement and Appellate Tribunal (TDSAT)

    Adjudicate on disputes

    Between licensor and licensee

    Between two or more service providers

    Between service provider and group of consumers

    Act as the appellate authority in respect of any directions,decisions or orders of TRAI

    Any appeal beyond TDSAT is only to the Supreme court

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    Telecom in India - Issues

    Affordability

    Estimate Typically Consumers willingness to pay 2.5% of

    Disposable Income on Telecom Services Broadband Continues to Lag Behind

    Introduction of Smartphones and Android Based and i-Phone Handsets

    Launch of 3G/ Mobile Broadband services, next 4G

    Indigenous Telecom Manufacturing guidelines

    New Restrictions on Telecom Equipment on non-IndianManufacturers

    Knowhow Transfer

    Source Code Collateral

    Adverse Effect on Indian Operators and Telecom Growth inIndia

    International Best Practices?

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    India Telecom Trends

    Tariff Wars

    High value per Rupee

    Fast Growth in Mobile Voice

    Consolidation in the Countrys Crowded Telecom Market

    Shift of Focus from Urban to Rural

    Rural Voice Teledensity:25%

    Urban teledensity:100%,

    Voice to Video and Data Applications

    Financial Services on Mobiles

    Mobile Number Portability (MNP)since 2011

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    India Technology Focus Areas

    Timely Introduction of Broadband Access Very Important for Growth

    Business, Education, Entertainment

    Affordable Cost (Few Hundred Rs/month) Clustered Approach

    Leveraging Relevant Technologies for Broadband Access

    Limited DSL for Existing Copper Connections

    Difficult Coax/Cable Facilities for Residential Applications

    Difficult Fiber Penetration for Broadband Access For Broadband Mobility, 3G WCDMA/HSPA Key Option

    WiFi for Selected and Limited Hot Spots

    WiMAX for Metropolitan Coverage

    LTE Longer Range Option

    Fiber and WiMAX for Backhaul Packet Transport

    Smart User Equipment - Multimedia Capable

    Mobile E-Servicesan Imperative

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    DOT

    Policy formulation, licensing and coordination of matters relatedto telegraphs, telephones, wireless, data, facsimile and

    telematic services and other like forms of communications Granting licenses to operators for providing fixed and Value

    Added Services (VAS) in various cities in accordance with thepolicy of government

    Implementing treaties and agreements with other countries

    International relations in matters connected withtelecommunications, including matters relating to allinternational bodies dealing with telecom

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    India Population Pyramid: Age-wise

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    Indias Telecom Growth

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    India Internet Usage

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    India Services Expenditure

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    India Telecom Trends - 1

    Tariff WarsHigh value per Indian Rupee

    Fast Growth in Mobile Voice

    Broadband Continues to Lag Behind

    Rural Penetration Still a Challenge

    Introduction of Smartphones and Android Based and i-Phonehandsets

    Auction and allocation of 3G and Broadband spectrum andlaunch of services.

    Consolidation in the countrys crowded telecoms market

    Shift of Focus from Urban to Rural: With rural teledensity atabout 25% as compared to urban teledensity of 100%,

    Broadband will get a boost with the launch of the NationalBroadband Plan

    Indigenous Telecom Manufacturing

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    India Telecom Trends - 2

    Voice to Video and Data Applications

    Financial Services on Mobiles

    launch of 3G/ Mobile Broadband services

    Web browsing is expected to be the most used serviceamong mobile broadband users in India.

    Music and video related services are likely to be nextmost popular services.

    Data will be segmented and the plans will be tailor-madefor different segments of the population.

    Price will be the most important determinant of take up of3G services, followed by content.

    The tariff plans are expected to be competitive andinnovative.

    Initially, take up of 3G services will be concentrated moreamong urban subscribers.

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    India Telecom Trends - 3

    Mobile Number Portability (MNP)

    greater focus on quality and service to retain subscribers

    Mobile Banking:

    Shift Towards smart handsets:

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    Telecom in India - Issues

    New restrictions on telecom equipment that is manufacturedand sold by non-Indian manufacturers to telecom serviceproviders located in India

    transfer the underlying technology to the Indian purchaserof the telecom equipment within three years

    Issue of Intellectual Property

    deposit the source code of telecom-related software in an

    escrow account that is controlled by the Indian government Maintenance entirely by Indian Engineers within two years

    Adverse on Indian Operators and Telecom Growth in India

    International Best Practices?

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    Telecom in IndiaWhats Needed

    Recognition of Telecom as a critical part of National Growth

    Uniformity and Consistency of Policies

    New National Telecom Policy 2012

    Micro-regulation should give way to a market based approach

    Applications for end customer good

    Banking, Education, health, Government Services

    Steady , adequate and predictable availability of spectrum.

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    Key Focus Areas

    Provision of High Speed Data Access as Compared toContinued Emphasis on Proliferation of Voice Networks

    Technology Path Consistent with Availability of Current andUpcoming Technologies

    Alignment with Global Environment with Local Execution

    Services and Applications Consistent with Indias Needs

    Technology and Knowledge Development

    Open and Distance Education Study roles & functions of ITU, APT, DoT, TRAI, TDSAT, WPC,

    TEC, TEMA from their websites

    Roles of COAI, AUSPAI, WiMAX Forum

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    349 2

    Challenges

    Closing Urban/Rural Gap

    Access (Affordability & Distribution)

    Focus on Tier2 and Rural Customers Delayed Deployment of Mobile Broadband

    Department of Telecommunications (DOT)

    Delay in Spectrum Allocation:

    FCFS(First Come First Served) or Auction

    Becoming a Technology Leader

    Business Model