transformation or continuity? the impact of social media on information: implications for theory and...

JOIN THE DEBATE #asistsmp Jutta Haider @juttahaider Isto Huvila @ihuvila Andrew Cox Helena Francke @helenafrancke Hazel Hall @hazelh

Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice Tuesday 30th Oct. 10.30 am

Flows of attention Credibility Project-based information Network power Shadow infrastructures Has it changed?

Verbal Exchange Presenter <> Discussant and YOU:

#asistsmp

CC BY BUTCH LEBO, (FLICKR)

Informa8on+in+social+prac8ce+K++food+blogging!

A.M.!Cox!The!iSchool,!University!of!Sheffield!

ASIST+2012,+Bal8more! Transforma8on+or+con8nuity?+The+impact+of+social+media+on+informa8on!

Informa7on!behaviour!model!•  “User”/!“endKuser”!•  Driven!by!reified,!essen7alised!“needs”!•  Searching!discrete,!bounded!systems!•  To!solve!problems/!decision!making,!in!a!professional!context!

•  Role!of!IB!study!is!to!offer!professional!advice!on!effec7ve!design/use!

•  Psychology!and!computer!science!•  Cogni7vism,!ra7onalism,!posi7vism!

New!“paradigm”!beyond!!informa7on!seeking!?!eg!food!bloggers!•  Opera7ng!across!mul7ple!sites!on!mul7ple!devices!•  More!open!ended!web!“systems”!•  Use!intertwined!with!real!world!processes!using!objects!in!physical!spaces!

•  Convergence!of!consump7on,!media!and!informa7on!ac7vi7es!

•  For!personally!significant!projects!(as!self!expression!and!self!iden7ty)!and!ac7vely!shape!our!own!experience!

New!“paradigm”?!eg!food!bloggers!

•  Not!just!in!work!places…!also!in!leisure!and!in!everyday!life!

•  “Informa7on!seeking”!occurs!but!informa7on!not!the!primary!purpose!

•  Informa7on!for!inspira7on!(Hartel!2006)!•  But!do!seek,!collect,!create!and!manage!informa7on!and!access!to!informa7on,!as!produsers/prosumers!!

This!applies!to!many!but!not!most!people!!

THE+PRACTICE+APPROACH+

Our!turn!•  (Poten7ally)!cognate!social!science!disciplines:!STS,!organisa7onal!studies!(Gherardi,!Nicolini),!media!studies!(Pos7ll),!consump7on!studies!(Warde,!Shove),!educa7on!(Trowler)!are!taking!the!same!turn!

•  Schatzki!(2002)!offers!clear!philosophical!posi7oning;!site!ontology!

•  Somewhat!familiar!from!community!of!prac7ce!theory!

•  In!informa7on!behaviour!field:!Scholars’!informa7on!prac7ces!(Palmer!and!Cragin!2007)!

Four!preoccupa7ons!!of!prac7ce!approach!

1.  Materiality!and!embodiment;!2.  Process,!rou7ne!and!change;!3.  Social!construc7on!and!social!iden7ty;!4.  Knowing.!

The!gap!between!what!we!actually!do!&!the!official!!version!of!what!we!are!supposed!to!do/!what!we!think!we!do!

INFORMATION+IN+SOCIAL+PRACTICE+

Picking!up!prac7ce!themes!•  Informa7on!is!7ed!up!in!objects!•  The!body!as!a!means!of!gaining!informa7on!•  Informa7on!use!process!(complex,!itera7ve,!open!ended)!

•  Rou7nisa7on!and!change!in!how!informa7on!is!found,!used!and!created!

•  Informa7on!!used!and!created!within!personally!significant!projects!

•  What!is!informa7on!(/informa7on!literacy)!is!local,!situated,!an!ac7ve!accomplishment!

Prac7ce!theory:!not!a!“paradigm”!

•  We!have!lots!of!other!good!theories!already!–!both!socioKtechnical!theories!and!more!individualis7c!

•  Limits!of!prac7ce!theory!of!Schatzki,!eg!treatment!of!power!

www.lincs.gu.se

Documentary Practices and Credibility Discussions in a Climate Change Blog

Helena Francke helena.francke@hb.se University of Borås, Sweden LinCS - The Linnaeus Centre for Research on Learning, Interaction, and Mediated Communication in Contemporary Society

www.lincs.gu.se

“Documents+are+credible++only+given+certain+kinds+of++documentary+prac8ces”!!

!Frohmann,+B.+(2004).+�Documenta8on+Redux.”+Library'Trends,+52(3):+387K407.+

www.lincs.gu.se

“Documents+are+credible++only+given+certain+kinds+of++documentary+prac8ces”!!

!Frohmann,+B.+(2004).+�Documenta8on+Redux.”+Library'Trends,+52(3):+387K407.+

• !!observa8ons+of+blog+ac8vi8es++• ++10+blogs+(mainly+ex+from+1+blog+here)+• ++4K6+months+• ++climate+change/the+environment+and++++++++++++++++current+events+

www.lincs.gu.se

[bild av bloggar]

• !author/s!• !intrinsic!plausibility!• !publishing!history!!Wilson,+P.+(1983).+Second0hand'Knowledge:'An'Inquiry'into'Cogn=ve'Authority.+Westport,+CT+&+London:+Greenwood+Press.!!

www.lincs.gu.se

[bild av bloggar]

• peer!reviewed!scien7fic!ar7cle!!• newspaper!ar7cle!!

www.lincs.gu.se

[bild av bloggar]

• peer!reviewed!scien7fic!ar7cle!!• newspaper!ar7cle!!

www.lincs.gu.se

Material properties, policial agenda • !material!proper7es!

• !audience!

www.lincs.gu.se

Material properties, policial agenda • !material!proper7es!

• !audience!

#asistsocmedprac!

“Project-based information”: On social media and the project orientation of greener living

Jutta Haider, Lund University (Sweden) @juttahaider #asistsocmedprac

The Research / Material

- Set of 60 interlinked Swedish language environment blogs with an everyday life focus, collected through snowball sampling. Blogs and connected social media profiles browsed and followed sporadically.- 10 central blogs (selected through co-link analysis) and connected Facebook pages, Twitter profiles, other media material about the blogs/bloggers followed closely for 6 months.- Participatory observation at meeting for environment bloggers.

Analytical/theoretical interest

- Information practices as objectual practices (Knorr-Cetina, 2001) and as woven into the texture of the social

- Small politics of everyday life: “Subactivism” (Bakardjeva, 2009)

- Governmentality, governing at a distance (Foucault, 1991)

Versions of a greener life a engaged?- downshifting, thrify, smart, compact, city living

- country side life, family focus, self-sustaining

- the cleansed body (& child): food, eco-chic, eco-beauty, eco-clothes ...

Interspersed: consumer power, reducing consumption (reduce, reuse, recycle), visions of the past as model for the future (housewife tips, car-free city...), discipline versus/as pleasure, time, the "treadmill", negotiating normality, between inspiration and bad conscience

#greenerlife: projects & challenges- Making visible of ethical decisions enmeshed in everyday life

- Organized around goods (brands or self-made), services, other media, TV- programs, campaigns (e.g. earth hour, meatfree monday, fairtrade challenge ... ), projects and challenges.

Ecomum in the city

Category archive: The week's IN:OUT

Environmental challenge

The environmental challenge is simple on paper and difficult in practice. It started when JT got in touch because he felt that it was time we pulled ourselves together. /.../ His idea was simple: One environmental improvement per week. But how do you make one improvement each week if you already cycle to work, sort all your garbage and have already exchanged all your light bulbs to energy saving ones? Still, I accepted the challenge. Competition wasn’t part of the idea. Just to spur each other on and to keep improving. Yet the first week I lost by far.

The week's veggie report

Yes the week’s Veggie Report is nothing to be proud of. And I think this is also somewhat of the meaning with this entry, or – ahem not that there was a shortage of vegetarian food. There is already a category on this topic and then we have Meatfree Monday, but I have Harvest Monday instead … and i think I would like to eat vegetarian several times a week… so it must instead be Veggie Report as a category with a focus on having more vegetarian meals during the week.

Happening: Theme days on the blog!

Monday: Harvest MondayWednesday: Reduce.Reuse.RecycleFriday: Health and well-beingSunday: Veggie report

@karinsenvironment [translation]

I suddenly felt it was a very long time ago that I challenged myself to reduce my environmental impact. Tips, anyone? #swgreen

@karinsenvironment [translation]

is a satisfied coffeebreakchampion. Baked brownies, invited friends and reported our coffeebreak to #Fairtradechallenge

Project-based information?

Continuity and Change Greener living, as documented online, relates to ethical decisions that play out in practices relating to the own body, to the family, to living spaces; often in the form of consumption and related to other media, products and “ready-made” projects and challenges.

The neo-liberal ideal of the enterprising citizen governing her own conduct is articulated (and challenged) in blogs and other social media privileging this type of marketing inspired challenges, campaigns and projects.

Accepting that information is woven into the texture of the social on various levels, including everyday life practices, I suggest social media shape the way in which information on environmentally friendly living is lived, articulated, shaped and filled with meaning.

Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

Transforma8on+or+con8nuity?+Social+media+prac8ce+and+DREaM+

Hazel!Hall!Edinburgh!Napier!University!

@hazelh!hAp://about.me/hazelh!h.hall@napier.ac.uk!

2009K2012+A!coordinated!approach!to!LIS!research!in!the!UK!

!hAp://lisresearch.org!!

2011K2012+Phase*1*LIS!research!&!prac7ce!Phase*2*resource!development!!hAp://lisresearch.org/riliesKproject!!

2011K2012+Create!a!formal!UKKwide!network!of!LIS!researchers!

!hAp://lisresearch.org/dreamKproject!!

2011K2012+Create!a!formal!UKKwide!network!of!LIS!researchers!

! Build!research!capacity!and!capability!

! Raise!quality!and!standards:!research!training,!prac7ce,!output,!value,!impact,!and!influence!

! Secure!a!founda7on!for!longKterm!research!collabora7ons!–!in!LIS!and!beyond!

! …!through!five!events!

2011K2012+Create+a+formal!UKKwide!network!of!LIS!researchers!

! Build!research!capacity!and!capability!

! Raise!quality!and!standards:!research!training,!prac7ce,!output,!value,!impact,!and!influence!

! Secure!a!founda7on!for!longKterm!research!collabora7ons!–!in!LIS!and!beyond!

! …!through!five!events!(on!a!limited!budget)!

Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!

Event!amplifica7on!through!social!media!as!rou7ne!(not!experiment)!!  Previews!of!sessions!and!slides!

online!prior!to!events,!Lanyrd!!  LiveKblogging/twee7ng!on!the!day!!  Archives!of!materials,!including!

delegate!reviews,!online!within!one!week!of!each!event!

Social!media!for!cura7on!!  Project!blog!posts!(~80)!!  HashKtagged!project!tweets!(100)!!  PowerPoint!slides!!  Session!summaries!!  Session!recordings!!  Event!reviews!!  Online!community!&!TwiAer!list!!  CoverItLIve!

Social!media!for!inclusion!

Opportuni7es!to!follow!events!�live�,!�aAend�!without!cost/environmental!impact!

Remote!par7cipant!

Transforma8on+or+con8nuity?+Responsibili8es+and+roles!

Responsibility!!of!organisers!Professionalisa7on!of!event!amplifica7on!!

Shared!role!Changed!role:!delegates!as!reporters!!

Remote!par7cipant!

Transforma8on+or+con8nuity?+Space!

Impact!on!concepts!of!place!&!par7cipa7on!Impact!on!physical!space!of!event!venue!too!

Remote!par7cipant!

Transforma8on+or+con8nuity?+Space!

Transforma8on+or+con8nuity?+Social+capital!

Social!network!analysis!depicts!interac)ons*(social/researchKrelated)!within!“cadre”!

Before! Ader!

Before!

Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”!

Transforma8on+or+con8nuity?+Access+to+knowledge!

Before!

Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”!

Transforma8on+or+con8nuity?+Access+to+knowledge!

Transforma8on+or+con8nuity?+Learning!

�Formal�!learning!

New!conven7ons!

�Behavioural�!learning!

New!conven7ons!

�Behavioural�!learning!

We’ve!got!a!library!hater!in!our!midst…!I!get!to!eject!him,!right?!

Transforma8on+or+con8nuity?+Social+media+prac8ce+and+DREaM+

Hazel!Hall!Edinburgh!Napier!University!

@hazelh!hAp://about.me/hazelh!h.hall@napier.ac.uk!

Domestication

and Resistance Social Media and Information

Practices in a Workplace Isto Huvila

Associate Professor Åbo Akademi University

Finland

empirical work Methods: ethnography, interviews, diary studies Settings: museum, public library, archives

No official presence. A lot of unofficial use as a personal information channel.

Officially endorsed presence. Conflict between personal and institutional use.

People

Technologies

Dr. Isto Huvila Associate Professor | Åbo Akademi University

firstname.lastname@abo.fi www.istohuvila.fi

@ihuvila

Domestication

and Resistance Social Media and Information

Practices in a Workplace

JOIN THE DEBATE #asistsmp Jutta Haider @juttahaider Isto Huvila @ihuvila Andrew Cox Helena Francke @helenafrancke Hazel Hall @hazelh

Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice Tuesday 30th Oct. 10.30 am

Flows of attention Credibility Project-based information Network power Shadow infrastructures Has it changed?

Verbal Exchange Presenter <> Discussant and YOU:

#asistsmp

CC BY BUTCH LEBO, (FLICKR)

transformation or continuity? the impact of social media on information: implications for theory and...

bild av bloggar

cost environmental

socialmediaprac8ce

access

westport

butch lebo

documenta8onredux

phase2resource

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