monthly performance report may 2012
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Monthly Performance ReportU.S. Airlines
Flights during May 2012"
!!
Release Date: June 26, 2012!© 2012 Marks Systems Inc. All rights reserved.!
w 4833 Rugby Avenue, Suite 301 w Bethesda, Maryland 20814 w (888) 809-2750!
masFlight Solutions"
Daily Email Report"!We offer masFlight Daily, a free daily email report for airlines, airports, and aviation-focused professionals. We summarize weather and operational performance by carrier, by fleet type, and by hub operation. !!Sign up for free daily reports at:!masflightdaily.com!
2!
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Monthly Performance ReportU.S. Carriers, May 2012"
Section" Contents" Slide"
Introduction! Methodology! 4!
Glossary of Terms! Explanation of aviation terms used! 5!
Key Metrics! May 2012 By Carrier, Rankings! 6!
Airport Summaries! Top 5 Departures, Arrivals; Delay Programs! 10!
Airport Deep-Dive of the Month! Analysis for Dallas Fort Worth! 12!
Market Profile of the Month! Chicago to San Francisco and Los Angeles! 14!
Individual Carrier Metrics! Summary & detail for individual carriers! 16!
3!
Contents"
To receive this report by email each month, please visit masflight.com"
Monthly Performance Report: May 2012"The masFlight Monthly Performance Report summarizes United States airline performance. !
"Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:!"(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater
share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. !
(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights."
(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. !
(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. "
Introduction"
4!
Terms Used Italicized terms are the key definitions used !
Term" Definition"
CF% (Completion Factor)! The percent of flights scheduled that arrive at their destination!
D0%" Flights that depart from their origin by the scheduled departure time!
D15% (On-Time Departures)! Flights that depart from their origin within 15 minutes of the scheduled time!
A0%" Flights that arrive at their destination on or before scheduled arrival time!
A14% (On-Time Arrivals)! Flights that arrive at their destination within 14 minutes of schedule!
Gate Turn Time" The “on-gate” time between gate arrival and gate departure for a given aircraft!
Scheduled Gate Turn" Turn time defined by scheduled arrival to scheduled departure time!
Actual Gate Turn" Turn time defined by actual arrival to actual departure time!
Taxi-Out Time" Time from gate departure to runway takeoff!
Taxi-In Time" Time from runway landing to gate arrival!
Ground Delay Program" FAA delays for flights at departure airport for flights into a specific facility!
Definitions"
5!
U.S. Airline System Performance Metrics May 2012!
U.S. Airline Category"
Tracked Flights"
Departures" Arrivals"
Completed"CF%!
On Schedule"
D0%!On-time"
D15%"On Schedule"
A0%!On-time "A14%"
All U.S. Airlines" 733,522! 99.0%! 66.7%! 84.8%" 65.2%! 83.0%"
Mainline Airlines! 247,900! 99.5%! 66.2%! 85.7%" 65.2%! 83.3%"
Low Fare Airlines! 158,971! 99.6%! 59.0%! 83.9%" 66.0%! 84.3%"
Regionals ! 326,651! 98.2%! 70.8%! 84.6%" 64.8%! 82.2%"
All U.S. Airlines include all U.S. carriers tracked by masFlight!
Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways!
Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest!
Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. "
Key Metrics"
6!
All Flights!
Key Metrics"
U.S. Carrier Summaries May 2012!
7!
Mainline Only! Regional Carriers!
(a) Mainline flights marketed by Continental and United are operated by United"Includes flights to, from and within North America only "
CF% = Completed Flights (not cancelled or diverted)!D15% = On-time Flight Departures!A14% = On-time Flight Arrivals!
Airline" Tracked" CF%" D15%" A14%"
American" 108,512" 98.3! 84.8! 82.4"
Alaska" 24,649" 99.3! 93.6! 92.7"
United" 166,035" 98.5! 80.4! 78.5"
Delta" 163,358" 99.2! 87.9! 86.0"
Frontier" 10,319" 99.8! 85.9! 81.9"
US Airways" 99,513" 98.8! 85.7! 81.1"
AirTran" 19,906" 99.7! 91.8! 88.4"
JetBlue" 21,636" 99.9! 84.6! 82.9"
Hawaiian" 6,594" 99.9! 96.1! 94.1"
Southwest" 99,987" 99.4! 82.5! 84.8"
Spirit" 6,570" 99.9! 73.6! 69.9"
Virgin America" 4,892" 99.9! 90.2! 88.1"
Tracked" CF%" D15%" A14%"
51,294" 97.2! 86.8! 84.5"
10,959" 98.9! 94.3! 94.4"
106,137" 98.1! 80.7! 78.9"
91,799" 98.7! 87.8! 85.9"
3,329" 99.5! 86.0! 81.4"
60,572" 98.4! 82.9! 78.2"
Tracked" CF%" D15%" A14%"
57,218" 99.4! 83.0! 80.6"
13,690" 99.6! 93.0! 91.3"
59,898" 99.2! 79.8! 77.9"
71,559" 99.7! 88.1! 86.2"
6,990" 99.9! 85.8! 82.1"
38,941" 99.5! 90.0! 85.5"
Top Ten Airlines by Marketing CarrierMay 2012!
Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.!
Excludes codeshare flights operated by other airlines. !
Key Metrics"
8!
Rank! Airline! On-Time Arrival Percentage!1! Hawaiian Airlines! 94.1%!2! Alaska Airlines! 92.7%!3! AirTran Airways! 88.4%!4! Virgin America! 88.1%!5! Delta Airlines! 86.0%!6! Southwest Airlines! 84.8%!7! JetBlue Airways! 82.9%!8! American Airlines! 82.4%!9! Frontier Airlines! 81.9%!
10! US Airways! 81.1%!
Top Ten Airlines by Operating CarrierMay 2012!
Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights operated by each carrier, including domestic and international operations to/from North America.!
Regional affiliate flying for different airlines is grouped under the regional airline.!
Key Metrics"
9!
Rank! Airline! On-Time Arrival Percentage!1! Horizon Air! 94.8%!2! Hawaiian Airlines! 94.1%!3! Alaska Airlines! 91.3%!4! Compass Airlines! 89.2%!5 ! AirTran Airways! 88.4%!6 ! Virgin America! 88.1%!7! Comair! 87.4%!8 ! Mesa Airlines! 86.4%!
10 (tie) ! SkyWest Airlines! 86.3%! 10 (tie)! Executive Airlines! 86.3%!
Best Performing Major Airports by Departure Performance May 2012 (All Flights)!
Worst Performing Major Airports by Departure Performance"May 2012 (All Flights)!
For definitions, see notes at beginning of presentation.!
Best & Worst Airports: Departures"
Airport" Flights From:" CF%" D0%" D15%"SLC" Salt Lake City! 99.7%! 79.9%! 92.8%"SEA" Seattle/Tacoma Int’l! 99.7%! 74.5%! 92.3%"SAN" San Diego! 99.0%! 68.6%! 88.8%"PHX" Phoenix Sky Harbor! 99.6%! 65.3%! 88.1%"MSP" Minneapolis/St. Paul! 99.3%! 76.0%! 87.5%"
Airport" Flights From:" CF%" D0%" D15%"EWR" Newark Liberty! 97.8%! 49.8%! 71.5%"BWI" Baltimore/Washington! 99.4%! 51.8%! 78.7%"MDW" Chicago Midway! 99.5%! 47.7%! 78.7%"FLL" Ft. Lauderdale/Hollywood Int’l! 99.5%! 62.4%! 78.8%"SFO" San Francisco Int’l! 99.0%! 56.5%! 78.9%"
10!
Best Performing Major Airports by Arrival Performance May 2012 (All Flights)!
Airport" Flights To:" A0%" A14%"SLC" Salt Lake City! 75.4%! 92.1%"PHX" Phoenix Sky Harbor! 71.7%! 89.8%"SEA" Seattle/Tacoma Int’l! 71.4%! 89.2%"LAS" Las Vegas! 69.0%! 87.2%"MSP" Minneapolis/St. Paul! 73.6%! 87.1%"
Worst Performing Major Airports by Arrival Performance"May 2012 (All Flights)!
Airport" Flights To:" A0%" A14%"EWR" Newark Liberty ! 48.1%! 65.8%"LGA" NY LaGuardia! 56.8%! 73.9%"PHL" Philadelphia Int’l! 55.0%! 74.1%"SFO" San Francisco Int’l! 60.3%! 76.5%"FLL" Ft. Lauderdale/Hollywood Int’l! 58.1%! 77.0%"
Best & Worst Airports: Arrivals"
11!For definitions, see notes at beginning of presentation.!
Airport of the Month: DFW"
By Category!DFW Departures! DFW Arrivals!
CF%! D0%! D15%" A0%! A14%"All Carriers Serving DFW" 99.1%! 63.8%! 82.7%" 71.6%! 85.8%"
Mainline Airlines" 99.6%! 58.7%! 80.6%" 72.5%! 86.3%"Low Fare Airlines" 100.0%! 61.6%! 78.0%" 47.1%! 74.1%"Regional Airlines " 98.3%! 72.3%! 86.3%" 72.3%! 86.1%"
Airport Deep-Dive of the Month: Dallas Ft. Worth Int’l (DFW)"May 2012!
Marketing Carrier includes mainline and regional flights, excludes code shares! 12!
By Marketing Carrier! DFW Departures! DFW Arrivals!CF%! D0%! D15%" A0%! A14%"
American " 99.0%! 62.7%! 82.4%! 73.0%! 86.5%!Delta " 99.4%! 72.6%! 87.9%! 72.8%! 87.8%!
United " 99.3%! 70.6%! 82.5%! 61.0%! 79.2%!US Airways " 99.7%! 79.5%! 89.0%! 67.7%! 83.4%!
Spirit " 100.0%! 56.2%! 69.7%! 48.0%! 66.5%!Virgin America " 100.0%! 63.2%! 86.8%! 49.2%! 85.9%!
Frontier " 99.4%! 71.3%! 88.3%! 44.2%! 83.1%!JetBlue " 100.0%! 67.4%! 81.5%! 49.5%! 74.2%!Alaska " 100.0%! 73.0%! 94.4%! 80.9%! 96.6%!
Air Canada " 98.8%! 61.9%! 83.3%! 54.1%! 78.8%!
Dallas Fort Worth International Airport"METHODOLOGY FOR GATE TURNS"
• Identify valid gate turns by tracking inbound and outbound aircraft and gate assignments by flight number!
• Exclude remain overnight (RON) and gates with two or more concurrent flight operations (e.g. non-jetway)!
ActualArrival"Time"
Sched.Arrival!Time!
Sched.Departure!
Time!
ActualDeparture"
Time"
9:50a! 10:00a! 10:45a! 11:00a!SCHEDULED GATE TURN (45 min)!
ACTUAL GATE TURN (70 min)"
EXAMPLE OF GATE TURN TIMES"
Airport of the Month: DFW"
13!
Terminal " Scheduled Gate Turn"
Actual Gate Turn"
A" 58.2" 73.1"B" 48.7" 55.4"C" 58.0" 72.1"D" 69.6" 82.8"E" 48.6" 56.0"
DFW" 56.0 min" 67.1 min"
Airline" Scheduled Turn Time"
Actual"Turn Time"
American" 57.0! 68.7!Alaska" 52.6! 59.3!Delta" 47.5! 58.0!
JetBlue" 51.6! 57.1!Frontier" 42.4! 43.5!
Spirit" 54.2! 59.3 !United" 43.1! 50.8 !
US Airways" 58.7! 63.6 !Virgin America" 46.2! 51.9 !
Market Profile of the Month: Chicago – Los Angeles/San Francisco"Key Chicago L.A./S.F Market Performance – Eastbound!
May 2012!
Key Chicago L.A./S.F. Market Performance – Westbound!May 2012 !
14!
Market Profile: Chicago – LA/SF"
Route" CF%" D0%" D15%" A0%" A14%"LA Area - Chicago" 99.2%! 56.8%! 82.3%! 49.3%! 75.7%"
SF Bay Area - Chicago" 98.8%! 50.1%! 78.2%! 49.0%! 73.3%"
Route" CF%" D0%" D15%" A0%" A14%"Chicago – LA Area" 98.9%! 46.6%! 77.1%! 69.4%! 81.2%"
Chicago – SF Bay Area" 99.2%! 45.1%! 76.3%! 63.3%! 78.2%"
Market Profile of the Month – Chicago – LA/SF (cont’d)"
A14% Performance from Chicago to Los Angeles/San Francisco!May 2012!
Market Profile: Chicago – LA/SF"
On-Time Arrivals (A14%)" On-Time Arrivals (A14%)"
15!
80.8%
79.5%
80.6%
83.9%
62.1%
58.1%
68.5%
77.0%
80.6%
89.2%
79.7%
90.8%
0.0% 20.0% 40.0% 60.0% 80.0% 100.0%
LA Basin -‐ Chicago
Chicago -‐ LA Basin
WN VX UA NK B6 AA
79.1%
73.6%
67.1%
75.1%
75.0%
84.8%
78.3%
87.0%
0.0% 20.0% 40.0% 60.0% 80.0% 100.0%
SF Bay -‐ Chicago
Chicago -‐ SF Bay
WN VX UA AA
Hub Performance!
Performance by Aircraft Type!
Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"
ATL" 99.8! 77.6! 90.9! 75.5! 89.5! 20.6 min!
MCO" 99.7! 81.1! 89.4! 68.1! 86.7! 15.0 min!
BWI" 99.8! 86.3! 92.9! 73.7! 89.6! 16.1 min!
MKE" 99.8! 82.6! 90.1! 74.2! 89.8! 13.5 min!
Family" CF%" D0%" D15%" A0%" A14%"
Boeing 717" 99.7! 83.6! 91.5! 73.0! 87.9!
Boeing 737" 99.9! 82.3! 92.5! 72.5! 89.7!
Route" CF%" D0%" D15%" A0%" A14%"
ATL-MCO" 99.7! 80.4! 91.1! 59.1! 85.2!
MCO-ATL" 99.1! 80.2! 93.1! 64.0! 87.1!
ATL-LGA" 98.9! 69.0! 84.7! 42.2! 70.5!
LGA-ATL" 98.9! 75.0! 85.1! 61.2! 77.6!
FLL-ATL" 99.6! 79.4! 89.5! 68.8! 81.4!
ATL-FLL" 100.0! 75.0! 88.3! 62.5! 84.3!
TPA-ATL" 100.0! 91.1! 96.8! 78.1! 93.9!
ATL-TPA" 100.0! 81.2! 90.2! 69.0! 86.9!
ATL-DCA" 100.0! 77.1! 88.3! 62.6! 86.0!
DCA-ATL" 99.4! 89.0! 93.1! 78.0! 88.4!
Individual Carrier Metrics"
AirTran Airways Operations Performance May 2012: 99.7% completed, 91.8% on-time departures, 88.4% on-time arrivals!
16!
AirTran Airways A14% and CF% by Day"
Individual Carrier Metrics"On-‐Time Arriv
als (A1
4) P
erfo
rman
ce
Com
pletion Factor %"
All Marketed Flights!
17!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
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5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"DFW" 99.0! 62.7! 82.4! 73.0! 86.5! 18.3 min!ORD" 97.1! 68.1! 84.6! 72.3! 84.4! 18.3 min!MIA" 99.3! 57.4! 78.4! 64.8! 81.7! 18.3 min!LAX" 99.4! 76.1! 89.5! 72.4! 86.6! 17.3 min!LGA" 96.9! 76.8! 85.2! 63.0! 75.7! 27.0 min!JFK" 99.0! 67.8! 83.4! 73.2! 86.2! 28.7 min!
Family" CF%" D0%" D15%" A0%" A14%"Boeing 737" 99.4! 65.2! 83.8! 61.5! 80.7!Boeing 757" 99.6! 60.1! 80.9! 60.2! 79.3!Boeing 767" 99.5! 57.4! 75.7! 54.9! 72.1!Boeing 777" 99.8! 52.8! 81.6! 53.2! 72.4!
MD-80 Series" 99.3! 67.9! 84.5! 64.1! 83.1!ATR-72 Prop" 98.4! 82.7! 88.4! 65.7! 86.3!
CRJ-700" 96.5! 71.7! 84.4! 66.0! 81.5!ERJ-135/140/145" 97.2! 75.0! 87.1! 67.9! 84.9!
Operator" CF%" D0%" D15%" A0%" A14%"
American" 99.4! 64.6! 83! 61.6! 80.6!
American Eagle" 97.1! 74.7! 86.9! 69.2! 84.9!
Chautauqua" 97.5! 71.7! 84.8! 47.7! 77.6!
Executive" 98.4! 82.7! 88.4! 65.7! 86.3!
Hub Performance! Mainline & Express!
Performance by Aircraft Type!Route" CF%" D0%" D15%" A0%" A14%"
DFW-LAX" 99.3! 52.7! 80.1! 61.7! 79.6!LAX-DFW" 99.3! 68.7! 89.3! 57.9! 86.3!DFW-ORD" 98.7! 59.0! 78.1! 67.8! 77.8!ORD-DFW" 98.7! 63.0! 84.9! 78.5! 87.4!ORD-LGA" 97.1! 54.9! 73.9! 64.2! 76.2!LGA-ORD" 97.3! 74.4! 82.9! 77.8! 84.5!AUS-DFW" 99.1! 77.3! 89.4! 78.1! 88.1!DFW-AUS" 99.1! 64.0! 83.0! 59.2! 82.6!SAT-DFW" 99.1! 72.6! 86.7! 71.9! 86.1!DFW-SAT" 99.6! 64.9! 83.9! 58.3! 82.6!
Key Market Performance!
Individual Carrier Metrics"
American Airlines Operations Performance May 2012: 98.3% completed, 84.8% on-time departures, 82.4% on-time arrivals!
18!
American Airlines A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
19!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
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5/14/12
5/15/12
5/16/12
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5/20/12
5/21/12
5/22/12
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5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Alaska Airlines Operations Performance May 2012: 99.3% completed, 93.6% on-time departures, 92.7% on-time arrivals!
Hub Performance! Mainline & Express!
Performance by Aircraft Type! Key Market Performance!
Family" CF%" D0%" D15%" A0%" A14%"
Boeing 737" 99.7! 81.4! 93.2! 75.9! 91.5!
B737 Combi" 99.1! 81.6! 90.8! 76.3! 89.6!
CRJ-700" 99.1! 90.1! 95.5! 88.0! 95.8!
Q400" 99.3! 75.4! 94.4! 79.8! 94.8!
Saab 340" 78.8! 62.7! 77.8! 45.6! 63.8!
Operator" CF%" D0%" D15%" A0%" A14%"
Alaska" 99.6! 81.4! 93.0! 76.0! 91.3!
Horizon" 99.3! 75.4! 94.4! 79.8! 94.8!SkyWest" 99.1! 90.1! 95.5! 88.0! 95.8!PenAir" 78.8! 62.7! 77.8! 45.6! 63.8!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"
SEA" 99.7! 78.9! 94.4! 78.8! 93.5! 12.5 min!
PDX" 99.5! 79.3! 94.1! 83.6! 94.9! 9.1 min!
ANC" 98.1! 85.2! 94.7! 74.4! 91.2! 12.5 min!
Route" CF%" D0%" D15%" A0%" A14%"PDX-SEA" 99.7! 76.6! 94.0! 83.5! 95.0!SEA-PDX" 98.7! 80.5! 96.5! 85.6! 97.6!SEA-GEG" 98.4! 84.6! 94.5! 83.4! 94.1!GEG-SEA" 98.4! 84.0! 94.5! 83.4! 94.1!SEA-ANC" 99.6! 72.6! 93.1! 70.1! 92.1!ANC-SEA" 99.6! 86.7! 96.1! 76.1! 93.1!SEA-LAX" 100.0! 80.1! 95.2! 68.0! 90.0!LAX-SEA" 99.7! 78.8! 94.8! 68.5! 93.9!SEA-LAS" 100.0! 89.3! 95.8! 77.8! 96.6!LAS-SEA" 100.0! 87.0! 97.3! 84.3! 95.8!
Individual Carrier Metrics"
20!
Alaska Airlines A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
21!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
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5/14/12
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5/30/12
5/31/12
A14% CF%
Hub Performance! Mainline & Express!
Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"
Airbus 319/320" 99.5! 75.3! 89.6! 73.3! 88.0!Airbus 330" 99.4! 65.2! 84.4! 66.6! 81.2!Boeing 737" 99.8! 74.3! 90.3! 76.3! 89.8!Boeing 747" 98.9! 66.8! 83.1! 60.7! 76.4!Boeing 757" 99.9! 70.9! 88.9! 68.2! 86.6!Boeing 767" 99.6! 71.3! 87.6! 66.6! 82.8!Boeing 777" 99.2! 70.8! 86.2! 70.6! 85.3!CRJ Series" 98.8! 76.4! 87.5! 70.9! 86.0!
DC-9-50" 99.8! 70.5! 84.5! 63.6! 82.1!EMB-120" 99.4! 85.3! 96.0! 72.7! 93.1!
EMB-170/175" 98.1! 78.9! 88.6! 70.6! 85.3!ERJ-145" 98.1! 76.6! 88.6! 61.9! 82.3!MD-88" 99.8! 72.5! 87.1! 68.3! 85.5!MD-90" 99.8! 68.8! 84.4! 68.5! 83.7!
Operator" CF%" D0%" D15%" A0%" A14%"Delta" 99.7! 72.3! 88.1! 69.9! 86.2!
Pinnacle" 98.1! 75.7! 86.6! 70.6! 84.6!Atlantic Southeast" 99.6! 73.2! 84.9! 70.2! 84.3!
SkyWest" 99.4! 82.5! 92.9! 73.3! 91.4!Comair" 98.3! 79.3! 90.7! 70.9! 87.4!
Compass" 99.4! 82.9! 91.2! 76.1! 89.2!Shuttle America" 96.4! 73.4! 85.0! 63.0! 79.8!
Chautauqua" 98.1! 76.6! 88.6! 61.9! 82.3!GoJet" 97.1! 67.4! 77.8! 60.3! 77.3!
Route" CF%" D0%" D15%" A0%" A14%"ATL-MCO" 100.0! 61.9! 87.2! 62.3! 83.6!MCO-ATL" 100.0! 76.0! 90.2! 63.4! 85.5!LGA-ATL" 99.6! 66.7! 83.8! 51.8! 78.4!ATL-LGA" 99.6! 48.8! 77.9! 58.5! 76.3!DCA-ATL" 99.8! 78.2! 89.7! 71.5! 87.2!ATL-DCA" 99.8! 70.5! 86.7! 68.9! 86.5!LGA-DCA" 91.1! 83.9! 92.5! 76.1! 89.7!DCA-LGA" 91.1! 87.2! 94.7! 53.9! 76.7!TPA-ATL" 99.5! 84.1! 95.1! 75.8! 91.5!ATL-TPA" 100.0! 66.2! 88.0! 68.8! 85.9!
Individual Carrier Metrics"
Delta Air Lines Operations Performance May 2012: 99.2% completed, 87.9% on-time departures, 86.0% on-time arrivals!
22!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"ATL" 99.8! 65.7! 83.9! 68.3! 85.8! 21.0 min!DTW" 99.3! 74.1! 86.6! 75.5! 88.9! 20.8 min!MSP" 99.4! 77.5! 88.1! 77.5! 89.2! 17.6 min!SLC" 99.8! 83.0! 93.7! 78.4! 94.2! 17.6 min!LGA" 97.0! 70.8! 83.5! 60.1! 77.0! 29.6 min!JFK" 98.6! 71.2! 85.5! 72.3! 85.5! 36.3 min!MEM" 98.9! 79.4! 89.3! 78.6! 90.7! 17.4 min!CVG" 99.1! 76.6! 88.8! 75.3! 88.5! 14.1 min!
Delta Air Lines A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
23!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Hub Performance! Mainline & Express!
Performance by Aircraft Type! Key Market Performance!
Family" CF%" D0%" D15%" A0%" A14%"
A318/319/320" 99.9! 56.8! 85.8! 51.5! 82.1!
Q400" 99.1! 62.9! 85.3! 72.7! 87.6!
EMB-170/190" 99.4! 65.2! 86.1! 54.3! 81.8!
ERJ-135" 100.0! 69.9! 86.5! 45.6! 75.0!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"
DEN" 99.9! 53.1! 84.6! 57.7! 84.8! 13.0!
MKE" 99.8! 64.9! 85.6! 43.9! 75.8! 15.2!
MCI" 99.1! 55.9! 83.8! 51.8! 79.8! 12.7!
Route" CF%" D0%" D15%" A0%" A14%"LAS-DEN" 100.0! 67.7! 91.7! 53.6! 85.9!DEN-LAS" 100.0! 45.5! 85.9! 48.2! 88.5!DEN-DFW" 100.0! 60.5! 91.9! 44.2! 83.1!DFW-DEN" 99.4! 71.3! 88.3! 56.1! 82.5!SEA-DEN" 100.0! 63.5! 89.3! 52.2! 84.3!DEN-SEA" 100.0! 36.5! 76.1! 44.7! 76.7!MCI-DEN" 99.3! 39.1! 78.8! 56.3! 84.1!DEN-MCI" 100.0! 53.3! 87.5! 40.8! 82.2!DEN-SLC" 100.0! 57.9! 85.5! 67.1! 87.5!SLC-DEN" 100.0! 77.0! 96.1! 69.1! 90.8!
Operator" CF%" D0%" D15%" A0%" A14%"
Frontier" 99.9! 56.8! 85.8! 51.5! 82.1!
Republic" 99.4! 64.9! 85.9! 57.2! 82.8!
Chautauqua" 100.0! 69.9! 86.5! 45.6! 75.0!
Individual Carrier Metrics"
Frontier Airlines Operations Performance May 2012: 99.8% completed, 85.9% on-time departures, 81.9% on-time arrivals!
24!
Frontier Airlines A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
25!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Focus City Performance!
Performance by Aircraft Type!
Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"
JFK" 99.9! 70.1! 85.1! 71.9! 85.0! 26.3!
BOS" 100.0! 70.5! 84.8! 74.3! 83.8! 18.1!
MCO" 99.9! 64.8! 82.9! 66.5! 82.9! 17.3!
FLL" 99.9! 61.5! 79.0! 61.3! 78.5! 18.9!
SJU" 99.9! 69.4! 87.6! 72.7! 86.1! 16.1!
LGB" 99.8! 70.1! 87.0! 75.5! 89.5! 13.2!
Family" CF%" D0%" D15%" A0%" A14%"
Airbus A320" 99.9! 67.8! 84.9! 67.6! 82.9!
EMB-190" 99.8! 74.1! 84.2! 71.8! 82.9!
Route" CF%" D0%" D15%" A0%" A14%"
JFK-MCO" 100.0! 64.0! 83.8! 68.3! 79.9!
MCO-JFK" 100.0! 62.1! 80.5! 68.2! 80.1!
BUF-JFK" 99.6! 89.9! 93.9! 87.4! 93.9!
JFK-BUF" 99.6! 74.5! 87.0! 72.5! 85.8!
FLL-JFK" 100.0! 57.7! 79.1! 61.4! 78.6!
JFK-FLL" 100.0! 63.9! 79.9! 58.0! 74.4!
BOS-DCA" 100.0! 79.1! 85.8! 76.8! 87.2!
DCA-BOS" 100.0! 77.3! 84.8! 80.6! 87.7!
BOS-JFK" 100.0! 79.8! 88.2! 76.8! 87.7!
JFK-BOS" 100.0! 79.6! 88.6! 76.1! 85.6!
Individual Carrier Metrics"
JetBlue Airways Operations Performance May 2012: 99.9% completed, 84.6% on-time departures, 82.9% on-time arrivals!
26!
JetBlue Airways A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
27!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Focus City Performance!
Performance by Aircraft Type!
Key Market Performance!
Route" CF%" D0%" D15%" A0%" A14%"
HOU-DAL" 96.3! 37.4! 74.4! 59.0! 78.7!
DAL-HOU" 96.3! 41.1! 83.3! 66.8! 84.4!
BUR-OAK" 96.5! 72.2! 93.6! 73.5! 94.1!
OAK-BUR" 96.2! 56.1! 89.3! 66.6! 91.1!
SAT-DAL" 98.0! 60.3! 85.9! 66.1! 87.7!
DAL-SAT" 97.9! 56.4! 88.2! 68.0! 87.7!
PHX-LAS" 98.2! 55.4! 83.6! 60.4! 86.0!
LAS-PHX" 98.7! 52.5! 81.7! 60.2! 83.8!
LAS-SAN" 99.7! 51.7! 84.9! 64.5! 86.0!
SAN-LAS" 99.7! 61.4! 87.6! 68.5! 88.5!
Individual Carrier Metrics"
Southwest Airlines Operations Performance May 2012: 99.4% completed, 82.5% on-time departures, 84.8% on-time arrivals!
28!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"
MDW" 99.6! 41.6! 76.4! 65.6! 84.9! 11.3!
LAS" 99.7! 46.1! 80.6! 72.5! 89.6! 12.9!
BWI" 99.6! 34.4! 70.8! 58.4! 80.9! 12.3!
PHX" 99.3! 43.9! 81.3! 70.7! 88.7! 10.3!
DEN" 99.8! 44.5! 78.6! 70.9! 87.6! 11.8!
DAL" 98.4! 46.2! 82.9! 70.5! 85.6! 9.5!
Family" CF%" D0%" D15%" A0%" A14%"733" 99.2! 48.9! 80.6! 62.1! 82.7!735" 99.5! 49.8! 81.0! 63.1! 83.2!73G" 99.5 52.6 83.4 67.7 85.9 738" 99.8! 25.7! 71.3! 50.2! 73.5!
Southwest Airlines A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
29!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Focus City Performance!
Performance by Aircraft Type!
Key Market Performance!
Route" D0%" D15%" A0%" A14%"
FLL-LGA" 100.0! 44.3! 62.3! 37.7! 56.6!
LGA-FLL" 100.0! 61.5! 73.8! 40.2! 59.8!
LAS-ORD" 100.0! 67.4! 74.7! 46.3! 73.7!
LAS-LAX" 100.0! 60.0! 77.9! 57.9! 77.9!
LAX-LAS" 100.0! 76.8! 82.1! 75.8! 83.2!
ORD-LAS" 100.0! 73.7! 81.1! 61.1! 75.8!
FLL-ACY" 100.0! 57.0! 66.7! 41.9! 61.3!
ACY-FLL" 100.0! 59.1! 75.3! 36.6! 63.4!
ATL-FLL" 100.0! 53.8! 68.8! 53.8! 73.1!
FLL-ATL" 100.0! 46.2! 58.1! 39.8! 53.8!
Individual Carrier Metrics"
Spirit Airlines Operations Performance May 2012: 73.6% on-time departures, 69.9% on-time arrivals!
30!
Airport" D0%" D15%" A0%" A14%" Taxi-Out"
FLL" 99.9! 50.7! 64.9! 48.8! 68.4! 17.6!
ORD" 100.0! 64.4! 74.0! 54.0! 69.3! 17.0!
DTW" 100.0! 71.6! 82.9! 52.0! 73.3! 17.0!
Family" D0%" D15%" A0%" A14%"
319" 100! 59.2! 72.7! 50.6! 68.7!
320" 100! 62.6! 75.2! 52.6! 71.8!
321" 99.6! 57.2! 75.2! 49.8! 73.9!
Spirit Airlines A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
All Marketed Flights!
31!
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14%
Hub Performance! Mainline & Express!
Performance by Aircraft Type!
Key Market Performance!Route" CF%" D0%" D15%" A0%" A14%"
SFO-LAX" 98.0! 49.3! 79.4! 34.8! 66.6!EWR-ORD" 97.1! 47.7! 72.1! 57.9! 74.0!SFO-ORD" 97.9! 43.0! 71.4! 46.5! 66.3!LGA-ORD" 92.2! 59.8! 79.4! 66.9! 78.9!ORD-EWR" 96.7! 30.3! 63.8! 43.2! 64.3!LAX-SFO" 98.8! 53.4! 77.4! 44.9! 70.3!ORD-SFO" 98.5! 34.7! 69.0! 60.8! 74.4!ORD-LGA" 93.3! 41.9! 70.0! 50.5! 66.5!DCA-ORD" 94.6! 52.2! 76.8! 65.4! 77.0!ORD-DCA" 94.9! 48.2! 73.3! 45.6! 68.5!
Individual Carrier Metrics"
United Airlines Operations Performance May 2012: 9859% completed, 80.4% on-time departures, 78.5% on-time arrivals!
32!* A330 Operated by Aer Lingus IAD-MAD!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"IAH" 99.4! 52.7! 83.2! 67.1! 85.7! 17.2!ORD" 97.9! 51.8! 76.0! 66.0! 80.0! 18.4!EWR" 97.8! 44.5! 68.8! 47.8! 65.6! 24.6!DEN" 99.5! 62.4! 85.3! 73.0! 87.3! 15.8!SFO" 98.8! 48.3! 73.7! 57.7! 75.0! 21.0!IAD" 98.2! 56.0! 77.3! 65.0! 80.7! 20.0!LAX" 99.5! 59.2! 83.5! 66.2! 84.3! 17.4!CLE" 99.0! 68.4! 82.1! 64.7! 82.0! 13.5!
Family" CF%" D0%" D15%" A0%" A14%"A319/320" 98.7! 55.4! 79.7! 63.0! 79.1!
Airbus A330*" 96.8! 51.7! 80.0! 73.3! 83.3!Boeing 737" 99.7! 47.4! 82.2! 58.7! 80.0!Boeing 747" 98.0! 35.4! 60.5! 43.2! 61.9!Boeing 757" 99.2! 47.3! 76.9! 55.7! 74.6!Boeing 767" 98.7! 48.4! 80.0! 59.2! 77.1!Boeing 777" 99.4! 45.5! 77.5! 55.0! 73.4!
ATR-72 Prop" 98.8! 91.8! 95.6! 90.0! 95.0!CRJ-200/700" 98.5! 69.1! 85.1! 65.2! 83.1!Dash-8-200" 96.1! 59.0! 71.2! 54.1! 69.3!
EMB-120" 98.2! 64.0! 80.5! 62.2! 79.5!EMB-170" 97.9! 66.3! 82.0! 56.5! 76.5!ERJ-145" 98.3! 62.3! 79.2! 61.6! 78.0!Saab 340" 97.3! 69.4! 77.9! 58.5! 74.7!
Operator" CF%" D0%" D15%" A0%" A14%"United" 99.2! 49.5! 79.8! 58.9! 77.9!
Atlantic Southeast" 98.1! 61.7! 78.5! 61.4! 77.5!Skywest" 98.8! 68.0! 84.8! 64.1! 83.0!Colgan" 96.6! 66.9! 78.2! 61.3! 76.7!
Shuttle America" 97.9! 66.3! 82.0! 56.5! 76.5!CommutAir" 96.3! 57.2! 67.4! 48.8! 64.5!
GoJet" 98.3! 68.8! 81.9! 63.2! 78.5!Mesa" 98.2! 73.6! 87.0! 73.9! 85.9!
Trans States" 98.7! 66.4! 83.6! 68.2! 82.3!Chautauqua" 98.8! 76.5! 90.3! 58.9! 85.6!
Silver Airlways" 96.8! 48.0! 59.1! 33.8! 50.8!Cape Air" 98.8! 91.8! 95.6! 90.0! 95.0!
Aer Lingus" 96.8! 51.7! 80.0! 73.3! 83.3!
United Airlines A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
33!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Hub Performance! Mainline & Express!
Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"
Airbus A319/320/321" 99.6! 75.8! 90.7! 67.5! 86.5!Airbus A330" 99.5! 71.6! 86.6! 58.2! 73.7!Boeing 737" 99.4! 72.2! 88.7! 66.0! 84.5!Boeing 757" 99.6! 69.5! 86.7! 63.3! 82.7!Boeing 767" 99.8! 66.1! 83.0! 59.8! 73.4!CRJ Series" 98.7! 68.0! 83.2! 56.0! 78.3!
Dash 8-100/300" 97.1! 58.3! 78.0! 57.5! 76.4!EMB-170/175/190" 99.1! 78.8! 87.9! 62.5! 81.7!
ERJ-145" 98.4! 69.7! 82.5! 52.0! 75.3!Saab 340" 84.4! 63.3! 69.6! 58.0! 67.5!
Route" CF%" D0%" D15%" A0%" A14%"BOS-PHL" 99.4! 84.9! 91.3! 74.3! 85.7!PHL-BOS" 99.4! 70.3! 85.8! 65.8! 82.0!PHL-LGA" 95.8! 46.9! 69.2! 49.7! 67.0!LGA-PHL" 94.9! 46.8! 72.5! 47.5! 64.2!LGA-DCA" 96.6! 81.3! 88.5! 62.6! 83.0!DCA-LGA" 96.6! 74.8! 91.8! 60.3! 79.1!LGA-BOS" 98.0! 86.8! 93.3! 73.9! 88.3!BOS-LGA" 97.8! 89.5! 94.3! 71.1! 85.5!DCA-BOS" 100.0! 80.1! 90.6! 74.9! 89.3!BOS-DCA" 100.0! 87.3! 93.5! 81.6! 92.8!
Individual Carrier Metrics"
US Airways Operations Performance May 2012: 98.8% completed, 85.7% on-time departures, 81.1% on-time arrivals!
34!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"
CLT" 99.4! 67.8! 85.9! 66.0! 85.6! 19.4 min!
PHL" 98.5! 61.3! 79.0! 55.4! 74.2! 22.3 min!
PHX" 99.7! 75.9! 91.6! 73.3! 91.8! 19.1 min!
DCA" 99.0! 70.5! 86.8! 57.8! 81.5! 21.4 min!
Operator" CF%" D0%" D15%" A0%" A14%"US Airways" 99.5! 75.1! 90.0! 67.1! 85.5!
Air Wisconsin" 98.3! 61.4! 77.0! 47.6! 69.9!Republic" 98.9! 66.6! 85.0! 58.0! 81.4!
PSA" 99.0! 77.8! 87.2! 60.2! 80.7!Piedmont" 97.1! 56.6! 77.2! 56.2! 75.5!
Mesa" 99.1! 77.8! 89.0! 67.7! 86.5!Skywest" 99.1! 84.8! 94.5! 64.7! 90.7!
Chautauqua" 99.1! 70.0! 84.5! 47.2! 75.5!Trans States" 97.4! 69.1! 78.9! 60.4! 75.0!
Colgan" 84.4! 63.3! 69.6! 58.0! 67.5!
US Airways A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
35!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Focus City Performance!
Performance by Aircraft Type!
Key Market Performance!
Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"
SFO" 100.0! 71.7! 92.1! 71.8! 85.4! 14.1 min!
LAX" 99.9! 72.0! 90.2! 77.3! 91.5! 11.0 min!
JFK" 100.0! 57.1! 88.1! 60.8! 85.6! 25.0 min!
BOS" 100.0! 61.4! 88.1! 64.2! 88.3! 14.9 min!
Route" CF%" D0%" D15%" A0%" A14%"
SFO-LAX" 100.0! 71.7! 89.5! 67.6! 89.6!
LAS-SFO" 100.0! 70.9! 87.2! 66.3! 82.9!
SFO-LAS" 100.0! 74.0! 92.3! 73.6! 91.6!
LAX-SFO" 99.6! 68.7! 84.1! 63.9! 81.9!
JFK-LAX" 100.0! 56.4! 84.0! 71.5! 84.9!
LAX-JFK" 100.0! 67.5! 91.6! 56.1! 81.5!
SFO-JFK" 100.0! 70.1! 92.5! 65.6! 90.7!
JFK-SFO" 100.0! 53.3! 92.0! 74.7! 85.7!
SFO-SEA" 100.0! 70.1! 92.5! 58.3! 86.1!
SEA-SFO" 100.0! 64.0! 84.7! 78.8! 87.4!
Individual Carrier Metrics"
Virgin America Operations Performance May 2012: 99.9% completed, 90.2% on-time departures, 88.1% on-time arrivals!
36!
Family" CF%" D0%" D15%" A0%" A14%"
319" 100.0! 71.9! 91.9! 68.1! 88.5!
320" 100.0! 69.4! 89.8! 69.4! 88.0!
Virgin America A14% and CF% by Day"
Individual Carrier Metrics"O
n-Ti
me
Arr
ival
s (A
14) P
erfo
rman
ce"
Com
pletion Factor %"
All Marketed Flights!
37!
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
5/1/12
5/2/12
5/3/12
5/4/12
5/5/12
5/6/12
5/7/12
5/8/12
5/9/12
5/10/12
5/11/12
5/12/12
5/13/12
5/14/12
5/15/12
5/16/12
5/17/12
5/18/12
5/19/12
5/20/12
5/21/12
5/22/12
5/23/12
5/24/12
5/25/12
5/26/12
5/27/12
5/28/12
5/29/12
5/30/12
5/31/12
A14% CF%
Notes & Methods"
Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. !!Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.!!masFlight is a registered trademark of Marks Systems Inc.!Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved!!For more information, please contact:!Edmund Otubuah"Director of Aviation Products"edmund@markssystems.com!
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Methodology"
We host, normalize, link and expose big data to users worldwide. Our vertical market solutions feature easy-to-use self-service tools. masFlight is our aviation platform focused on airlines, airports, and analysts.!
About Marks Systems"
Marks Systems provides integrated data warehousing and analysis applications for vertical markets.!!Marks Systems provides a core platform of climate, geography, population demographics, transportation/logistics, energy, and other official and commercial data sets that can be easily referenced and incorporated into other applications.!!We provide advanced query tools that can search, link, validate and present information, either through our hosted web/tablet applications, masXML, our web services interface, or our SQL hosting service.!!With extensive backgrounds in enterprise software, data warehousing, and analysis tools, our team knows validation, optimization and interface design. We set out to build a flexible, scalable solution for warehousing and linking diverse data sets by leveraging cloud infrastructure.!
Marks Systems is a privately held company based in the Washington, DC area."!!Marks Systems Inc.!4833 Rugby Avenue!Suite 301!Bethesda, MD 20814!(888) 809-2750 Toll-Free!!MarksSystems.com!!Press Contact:"media@markssystems.com!!!
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