meetings – the appliance of science - by meetology #icca11 #iccaworld #icca sunday 23/10/11

50th ICCA Congress

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

ICCA Board of DirectorsLeipzig, 21 October 2011

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• Financially on track to generate slightly larger surplus in 2011 than budgeted.

* Strong fee collection* New member recruitment - 90 * Good take up of advertising*Record attendance at Leipzig

Congress.

Board Report

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• ICCA's global reach is a key element in weathering the economic environment

* More than 50% of new members are from outside Europe* first time fewer than 60% of

members from Europe* Board priority how to best deliver

services in all regions

Board report

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• Permanent turbulence* ICCA is not changing its rules of membership, but will try to help members in particularly badly impacted countries to recover

Board report

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• International associations* Still the most resilient sector of the market* No change to ICCA's strategic focus on this sector.* Commitment to continue growing

the quantity of data and the tools to access and use the data.

Board report

50th ICCA Congress

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Meetings – The Appliance of ScienceChairperson Bart Heinrichs, Parthen The Meeting Services Company, Netherlands

SpeakerJonathan Bradshaw, Meetings Performance Consultant, The Meetology Group

ICCA SECTOR MEETINGS – Internal Meetings Support Sector

exploring the science behind effective meetings

www.meetology.com

Sources

Dr Jon SuttonCpsychol AFBPsS DMS

MentalPhysicalSocialSpaceTech

Weird & Wonderful

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

The science related to brain performance

and the management of our

emotions

Mental. Brain, thoughts & feelings

1. Food for thought2. Play3. Music4. Meditation5. Creativity6. Emotional state management

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

1. Food for thought2. Play3. Music4. Meditation5. Creativity6. Emotional state management

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

BlueYellowGreenBlackPink

BrownRedRed

Yellow

BlueYellowGreenBlackPink

BrownRedRedPink

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Sudoku

Crosswords

Mind gym

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

1. Food for thought2. Play3. Music4. Meditation5. Creativity6. Emotional state management

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

1. Food for thought2. Play3. Music4. Meditation5. Creativity6. Emotional state management

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

1. Food for thought2. Play3. Music4. Meditation5. Creativity6. Emotional state management

Mental. Brain, thoughts & feelings

8 ways to boost your creativity*

1. Embrace your inner grouch2. Let your mind wander3. Play the piano4. Colour your world blue5. Search out creative company6. Live abroad7. Be more playful8. Raise a glass

*New Scientist, May 2009

Mental. Brain, thoughts & feelings

1. Food for thought2. Play3. Music4. Meditation5. Creativity6. Emotional state management

Mental. Brain, thoughts & feelings

Scientifically proven…

…to make you smile!

PRACTICAL PERFORMANCEPHYSICAL PERFORMANCE

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Mental. Brain, thoughts & feelings

Are you believer?

Mental. Brain, thoughts & feelings

Social. Interaction, rapport & persuasion

The science behind interaction,

building rapportand influence &

persuasion

Social. Interaction, rapport & persuasion

Look into my eyes

Social. Interaction, rapport & persuasion

Pacing and leading

Social. Interaction, rapport & persuasion

The Franklin effect

Social. Interaction, rapport & persuasion

The spotlight effect

Social. Interaction, rapport & persuasion

Pacing and leading

Social. Interaction, rapport & persuasion

Sit in the right place

Social. Interaction, rapport & persuasion

The power of food

Social. Interaction, rapport & persuasion

In impact of gossip

Social. Interaction, rapport & persuasion

Be honest – early!

Social. Interaction, rapport & persuasion

Just a touch

Social. Interaction, rapport & persuasion

The truth behind lies

Social. Interaction, rapport & persuasion

The truth behind lies

• 92% of us lie*• 4 out of 5 conversation*• 2 important lies a day*• 60% of us have lied to get a job*

* Professor Richard Wiseman 59:seconds

Social. Interaction, rapport & persuasion

The truth behind lies

• Body language• What we say• How we say it

Social. Interaction, rapport & persuasion

• Look into their eyes• Pace and lead • Do someone a favour• The spotlight effect• Sit in the middle• The power of food• The impact of gossip• Be honest – early!• Just a touch• The truth behind lies

Space. The effect of the meetings environment

The science behind the meetings environment

including colour, temperature and

layout

Space. The effect of the meetings environment

Space. The effect of the meetings environment

Space. The effect of the meetings environment

Space. The effect of the meetings environment

Space. The effect of the meetings environment

Space. The effect of the meetings environment

Space. The effect of the meetings environment

Physical. Diet, rest & exercise

How physical wellbeing, diet

and exercise affectsmeetings performance.

Physical. Diet, rest & exercise

Physical. Diet, rest & exercise

Physical. Diet, rest & exercise

Physical. Diet, rest & exercise

Physical. Diet, rest & exercise

Physical. Diet, rest & exercise

Increased self-esteemIncreased mental focus

Decreased risk of a heart attack

Decreased stress levelsFitter (larger more efficient

heart)Natural highsImprove mood

Look & feel good

Physical. Diet, rest & exercise

Improved digestion. Enhances quality of sleep. Adds a sparkle and radiance to complexion. Improves body shape. Tones and firms muscles. Provides more muscular definition. Enables weight loss and keeps it off. Makes you limber. Improves endurance. Burns extra calories. Improves circulation and helps reduce blood pressure. Increases lean muscle tissue in the body. Improves appetite for healthy foods. Alleviates menstrual cramps. Alters and improves muscle chemistry. Increases metabolic rate. Enhances coordination and balance. Improves posture. Eases and possibly eliminates back problems and pain.

Makes the body use calories more efficiently. Lowers resting heart rate. Increases muscle size through an increase in muscle fibres. Increases enzymes in the body which burn fat. Increases the number and size of mitochondria in muscle cells. Increases concentration of myoglobin (carries oxygen in muscles) in skeletal muscles. Enhances oxygen transport throughout the body. Improves liver functioning. Increases speed of muscle contraction and reaction time. Enhances feedback through the nervous system. Strengthens the heart. Improves blood flow. Helps to alleviate varicose veins. Increases maximum cardiac output. Increases contractility of the heart's ventricles. Increases the weight and size of the heart. Improves contractile function of the whole heart. Makes calcium transport in the heart and body more efficient.

Physical. Diet, rest & exercise

Physical. Diet, rest & exercise

Tech. The impact of technology

The impact of technology on

behaviourand performance at

meetings

Tech. The impact of technology

Electronic Brainstorming(EBS)

Tech. The impact of technology

Negotiation Ninjas

Tech. The impact of technology

They know whatyou’re thinking

Weird & Wonderful. Crazy but true!

The bizarre,barely

believable or more light-

heartedMeetology®

Weird & Wonderful. Crazy but true!

Keep doodling…

Weird & Wonderful. Crazy but true!

Mirror Mirror…

Weird & Wonderful. Crazy but true!

The right ear…

Weird & Wonderful. Crazy but true!

I love you

Thank youwww.meetology.co

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