keep it local webinar

web: www.locality.org.uk email: info@locality.org.uk tel: 0845 458 8336

We’re campaigning to make public services better. Join our ‘Keep It Local’ campaign and follow #keepitlocal on Twitter. 

•20% of public service activity was actually trying to help people

Our Saving money by doing the right thing report found:

80% was what they call “waste”:

•Repeat interventions because people weren’t helped•Assessments•Referrals to other organisations•Logging, reporting, closing cases•Quality control and case review

Wednesday 29 April 2015

1pm – 1.30pm

Susie Rabin, LocalitySusie.rabin@locality.org.uk

Neil Berry, Locality Neil.berry@locality.org.uk

• Keep it Local campaign • Our key findings • What we want to see• Case studies • What can you do?

Outline of today:

Keep it Local

• Our public services are vital but they’re not working

• We need services that treat us as people, not numbers

• The system is broken; it wastes time and money

Keep it Local

• Bigger isn’t better. Outsourcing to national companies is making things worse

• Services designed and delivered locally are better and more cost effective

This is why we are campaigning for a better way

So what are public services?

• Services provided by local and national government either directly or by contracting others to deliver them services.

• From children’s centres, to adult social care, libraries, health services, refuse, parks and open spaces, benefits and education..

Our public services touch the lives of everyone in society

• Overall are you happy with how your local public services are currently run?

• Yes/No/Not sure

• Vote now

What do you think?

Key f i ndi ngs• 1/3 of people felt public services were

not meeting their needs

• Nearly 60% of people had experienced problems using public services

• 8 out of 10 people are afraid that in the future some public services will cease to exist or no longer be free of charge

So what are public services?Key findings:

Key f i ndi ngs• 9 out of 10 people think its better to

help people at the early stages of their problems

• 72% think public services should be run and delivered by locally-based organisations

• 58% would support a council tax increase in return for better public services

So what are public services?Key findings:

Key f i ndi ngs• 71% of VCS organisations wanting to

deliver public services would fail the “25% rule” for their target contract

• 80% said increasing scale was reducing contracting opportunities for them (11% increased opportunities, 9% no change)

So what are public services?Key findings:

We want:

• Public service contracts that are built around the needs of local communities

• Transparency built into all public service contracts

• More Commissioners to be trained in how to work well with community organisations

We want:

•New laws to stop large organisations from running too many government contracts

•Small, local organisations to be able to bid for public service contracts

•We want the next government to make this happen

Case Study: Stewkley Enterprise Agency

Before…

Case study: Stewkley Enterprise Agency

Case Study: Stewkley Enterprise Agency

After…

Local work experience

Grass cuts 58%

Additional works

Contract value 33%

Local quality control

Case Study: Stewkley Enterprise AgencyCase Study: Stewkley Enterprise AgencyCase study: Stewkley Enterprise Agency

• Do you worry that in the future your local public services may not meet your needs?

• Yes/No/Not sure

• Vote now

What do you think?

• Questions

Case Study: Buurtzorg (Netherlands)

Before…

Large teams, peripatetic Low skills + specialisms “In-out” time targets

Case Study: Buurtzorg (Netherlands)

Case Study: Buurtzorg (Netherlands)

After…

Localised, small teams Self-managing Generalists, higher skills Spend time needed

Case Study: Buurtzorg (Netherlands)

Case Study: Buurtzorg (Netherlands)

Case Study: Buurtzorg (Netherlands)

After…

Unit costs 35%

Demand 50%

Patient satisfaction

Staff sickness

Case Study: Buurtzorg (Netherlands)

Join us in the campaign for better public services

What can you do?

Pledge your support at www.locality.org.uk/keepitlocal

Contact your prospective parliamentary candidates (PPCs) and ask them to pledge to Keep it Local in the run up to the 7th May general election

What can you do?

Talk to your local authority

What can you do?

http://mycommunity.org.uk/programme/our-place/

£8,000 grantTechnical supportClosing date 15 May 2015 (but first-come-first-served!)

• Questions

#keepitlocalwww.locality.org.uk/keepitlocal

Thank you