keep it local webinar
TRANSCRIPT
web: www.locality.org.uk email: [email protected] tel: 0845 458 8336
We’re campaigning to make public services better. Join our ‘Keep It Local’ campaign and follow #keepitlocal on Twitter.
•20% of public service activity was actually trying to help people
Our Saving money by doing the right thing report found:
80% was what they call “waste”:
•Repeat interventions because people weren’t helped•Assessments•Referrals to other organisations•Logging, reporting, closing cases•Quality control and case review
Wednesday 29 April 2015
1pm – 1.30pm
Susie Rabin, [email protected]
Neil Berry, Locality [email protected]
• Keep it Local campaign • Our key findings • What we want to see• Case studies • What can you do?
Outline of today:
Keep it Local
• Our public services are vital but they’re not working
• We need services that treat us as people, not numbers
• The system is broken; it wastes time and money
Keep it Local
• Bigger isn’t better. Outsourcing to national companies is making things worse
• Services designed and delivered locally are better and more cost effective
This is why we are campaigning for a better way
So what are public services?
• Services provided by local and national government either directly or by contracting others to deliver them services.
• From children’s centres, to adult social care, libraries, health services, refuse, parks and open spaces, benefits and education..
Our public services touch the lives of everyone in society
• Overall are you happy with how your local public services are currently run?
• Yes/No/Not sure
• Vote now
What do you think?
Key f i ndi ngs• 1/3 of people felt public services were
not meeting their needs
• Nearly 60% of people had experienced problems using public services
• 8 out of 10 people are afraid that in the future some public services will cease to exist or no longer be free of charge
So what are public services?Key findings:
Key f i ndi ngs• 9 out of 10 people think its better to
help people at the early stages of their problems
• 72% think public services should be run and delivered by locally-based organisations
• 58% would support a council tax increase in return for better public services
So what are public services?Key findings:
Key f i ndi ngs• 71% of VCS organisations wanting to
deliver public services would fail the “25% rule” for their target contract
• 80% said increasing scale was reducing contracting opportunities for them (11% increased opportunities, 9% no change)
So what are public services?Key findings:
We want:
• Public service contracts that are built around the needs of local communities
• Transparency built into all public service contracts
• More Commissioners to be trained in how to work well with community organisations
We want:
•New laws to stop large organisations from running too many government contracts
•Small, local organisations to be able to bid for public service contracts
•We want the next government to make this happen
Case Study: Stewkley Enterprise Agency
Before…
Case study: Stewkley Enterprise Agency
Case Study: Stewkley Enterprise Agency
After…
Local work experience
Grass cuts 58%
Additional works
Contract value 33%
Local quality control
Case Study: Stewkley Enterprise AgencyCase Study: Stewkley Enterprise AgencyCase study: Stewkley Enterprise Agency
• Do you worry that in the future your local public services may not meet your needs?
• Yes/No/Not sure
• Vote now
What do you think?
• Questions
Case Study: Buurtzorg (Netherlands)
Before…
Large teams, peripatetic Low skills + specialisms “In-out” time targets
Case Study: Buurtzorg (Netherlands)
Case Study: Buurtzorg (Netherlands)
After…
Localised, small teams Self-managing Generalists, higher skills Spend time needed
Case Study: Buurtzorg (Netherlands)
Case Study: Buurtzorg (Netherlands)
Case Study: Buurtzorg (Netherlands)
After…
Unit costs 35%
Demand 50%
Patient satisfaction
Staff sickness
Case Study: Buurtzorg (Netherlands)
Join us in the campaign for better public services
What can you do?
Pledge your support at www.locality.org.uk/keepitlocal
Contact your prospective parliamentary candidates (PPCs) and ask them to pledge to Keep it Local in the run up to the 7th May general election
What can you do?
Talk to your local authority
What can you do?
http://mycommunity.org.uk/programme/our-place/
£8,000 grantTechnical supportClosing date 15 May 2015 (but first-come-first-served!)
• Questions
#keepitlocalwww.locality.org.uk/keepitlocal
Thank you