7’ CsTheory (PBP-P 59-69)

7 C’s

1. Completeness

2. Conciseness

3. Consideration

4. Concreteness

5. Clarity

6. Courtesy

7. Correctness

Completeness • You may send me a statement of projected cash flow for

the next quarter by 22 Oct, 09 via e-mail at my address abc@yahoo.com.

• I am sending you a payment cheque on account of the purchase of 20 tables amounting to Rs 100,000 drawn on ACB Main Branch Lahore dated 15 Oct, 09 in favor of WorkMan Furniture.

• Let us have a meeting of all departmental heads at 10:00 a.m. on 18 Oct, 2009 in the meeting room of admin block.

• The information you requested regarding our inventory will be sent to your office by return fax on 16 Oct, 09.

• We are pleased to quote you our rates for the supply of 20 ton deformed steel bars which will be delivered at your site after one week of the receipt of advance payment.

Conciseness

• Your response was helpful

• Four rules should be observed by all

• He bought flip top chairs

• Please submit your forms to Mr. Karim by 5:00

• We appreciate your confidence

Consideration

• You will be able to shop evenings with extended hours

• The check was not enclosed

• We have differing interpretations of the utility of the proposal

• We refund when the returned item is clean and resalable

Concreteness

• PAC students are showing 70 % results in external exams. In 2010 two CA students and one ACCA student won distinction.

• He has been maintaining a CGPA of 3.8 at the university for the last four semesters.

• In 2009, Pakistan’s population reached 180 million mark.

• The progress of the project is 80 % this month, and it is appreciable.

• The sales have gone up by 15 % in the past one week.

Clarity

• His report focused on age and gender of managers

• After our botanist had planted 10,000 berry plants, the deer came into his farm and crushed them

• The data we studied showed that your property is profitable and in high demand

Courtesy

• It’s my understanding

• Sometimes my wording is not precise, let me try again

• Both men and women, all of you should be concerned about the issue

• Sir, do you have biscuits

Correctness

• More than one minister is going to resign

• You and I were at the meeting day before yesterday

• What is the name of your uncle whom we met this morning

• One of my colleagues is a Japanese

• He is the better of the two

Skills Practice (Conciseness)• In due course

• Please find attached the list you requested

• Such refreshing comments are few and far between

• It was known by Mr. Sam that we must reduce inventory

• In most cases the date of policy is indicated in the upper right corner.

Skills Practice (Consideration)

• It is impossible to open an account for you today.

• We regret to inform you that you have not been selected for the post of Finance Manager.

• When you travel on company expense, you will not receive approval for business class.

• I do not agree with you over this proposal.

Skills Practice (Concreteness)

• The test was administered by the TA.• The Board was informed by the Financial

Officer.• A decision has been made by the Director.• The function of this office is the collection

of payments and the compilation of statements.

• Prof. Omer will give consideration to the report.