7 c's of effective communication
TRANSCRIPT
7 C's Of Effective
Communication
ConsiderationConcretenessComleteness
Clarity Courtesy
Conciseness Correctness
Seven C's
Completeness The message should
be complete, and contain all the information needed by the reciever.
Incomplete information can lead to inappropriate concequences.
Concreteness Use specific words,
rather than general.
Keep it Simple.
e.g:
'Give this file to the Manager'
'Give this file to the Accounts Manager.'
Consideration To be sincere, Unbiased To respect other's values
& opinions. Putting your feet in
someone else's shoes.
When you are not considerate...
Clarity Message should not be
ambigued.
Use exact and concrete words.
Clearity makes understanding easier.
Courtesy
To give respect.
Using kind words like; Sorry, Thankyou, Good Morning.
Or atleast Smile
Conciseness Give your message using least
possible words.
Avoid repeatition of words.
It highlights the main message & helps save time & cost.
If you put extra and irrelevant words, people might get bored.
Correctness Proper usage of grammer,
Facts and figures .
Commas save lives
Seven C's, Save your time and cost. Help your message be conveyed
properly. Can help you have good relationships
with people. Eliminates uncertainity.
Thank you.