360 degree in practise. >> case study

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Page 1: 360 degree in practise. >> case study

360 degree in practise.

>> case study <<

(movie)

Slide 1

Page 2: 360 degree in practise. >> case study

High street - Supermarket.

Objective:

To improve business performance.

By:

Transforming the organisational behaviour by declaring and measuring against a set of core ‘values’

Slide 2

Page 3: 360 degree in practise. >> case study

The change programme:

Sequence:

Starting with the top team (board level).

Cascading the process down to all the

managers.

How:

A series of short developmental events focussed on ‘feedback’ and ‘development’.

Slide 3

Page 4: 360 degree in practise. >> case study

The events:

Reflection on historical performance.

Understanding what needed to change.

Staged feedback on ‘personal’ performance (measured using 360 degree appraisal).

Input of developmental ideas and best practice.

Staged development action planning.

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Page 5: 360 degree in practise. >> case study

The result:

Significant business turn-round.

Employees understanding of what is required and why.

Subsequent and continuing development based on statistical analysis of the overall composite 360 degree results.

Ongoing repeat 360 degree appraisal to measure improvement and continue the transformation.

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Page 6: 360 degree in practise. >> case study

The scale and the commitment:

11 000 appraisals

100 000+ questionnaires

250 events

Attendance and involvement at all events by board members.

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