3 gdu5023 sources of leader power
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GDU5023: LECTURE 3SOURCES OF LEADER
POWER
By:
ISHAK BIN SIN, Ph.D.UUM COLLEGE OF ARTS AND SCIENCES
UNIVERSITI UTARA MALAYSIA
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PERSPECTIVES OF
LEADERSHIP STUDY
Power-influence perspective
Traits perspective
Behavioral perspective Situational perspective
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SOURCES OF POWER AND
INFLUENCE OF LEADERS
Ranks and titles
Reward and persuasion Position
Qualification
Skills
Experience
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..SOURCES OF POWER (contd)
Communication
Appeals
Connection
Competencies Knowledge and information
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SOURCES OF POWER (contd)
Networking
Socio-economic status
Types of subordinates (supporters)
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SOURCES OF POWER (contd)
The sources of power can be concluded
into 5 types (French & Raven, 1959): Legitimate power
Reward power
Coercive power Expert power
Referent power
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LEGITIMATE POWER
The followers admit that the leader hasa legitimate power which is given tohim/her by a higher authority to giveorders to the followers to carry out
organisational duty. The followers will obey if the leader has
a legitimate power.
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REWARD POWER
The ability of a leader to reward the
followers
The followers will obey the leader if
the followers observe that their leaderis able to reward them.
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COERSIVE POWER
The ability of a leader to put pressure
on the followers
This power is effective if the
subordinates believe that the leader canpunish them painfully or make them
suffer.
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EXPERT POWER
The ability or expertise in a certain areauntil the subordinates obey him/herbecause they believe that their leader has
experience, knowledge and skills in certainareas.
This power is effective if the subordinatesneeds his skills.
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REFERENCE POWER
This power is comes from a feeling ofattractions, impressed and respect of thesubordinate towards the leader until he
becomes the model to his followers. The actions of the subordinates carrying
out a tasks in the organisation is not dueto other reasons, but because of respecttowards the leader.
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THE EFFECT OF IMPLEMENTING
POWER
Type of Job Job
power satisfaction performanceReference high high
Expert high high
Reward moderate moderateLegitimate moderate unclear
Coercive low unclear
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HOW TO INCREASE POWER
Legitimate power:
Get formal authority Use symbol of authority
Get another party to legitimize your
power Use the legitimate channel to give
orders
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HOW TO INCREASE POWER
(contd)
Reward power:
Identify what is needed by the subordinates.
Acquire as much as possible the reward power
Make sure the subordinates know that the leader
has reward power
Dont make promises you cannot keep
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HOW TO INCREASE POWER (CONTD)
Coercive power:
Identify types of punishment that canstop offenders
Get the legitimate power to punish
Dont make threats without thinking Dont use coercive power for personal
gain or to manipulate people.
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HOW TO INCREASE POWER (CONTD)
Expert power:
Continuously study
Always find out about matters related toyour job
Use your knowledge and competencies in
solving problems Dont make any fast statements
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HOW TO INCREASE POWER (CONTD)
Referent power:
Show that the leader can accept thesubordinate
Always support and help the
subordinates Make sacrifices to show that you care
Be honest in all actions
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HOW TO USE POWER MORE
EFFECTIVELY
Legitimate power:
Always be polite when giving orders
Explain why certain things has to be
done Get feedback to ensure conformance
Do not give orders exceeding the power
that you have
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HOW TO USE POWER MORE
EFFECTIVELY(CONTD)
Reward power
Offer desirable and ethical reward tosubordinates
Explain the criterion to receive the rewardoffered
Keep your promises
Use reward as reinforcement not
manipulation
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HOW TO USE POWER MORE
EFFECTIVELY(CONTD)
Coercive power
Inform the subordinate the rules andpenalties
Encourage the followers to avoid beingpunished
Ask the followers to suggest ways toincrease performance
Do not punish people too soon
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HOW TO USE POWER MORE
EFFECTIVELY(CONTD)Expert power
Explain why something has to be done
Provide proof that the suggestion will bring
success
Avoid admitting that you are always right
Listen to your followers concern
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HOW TO USE POWER MORE
EFFECTIVELY(CONTD)
Referent power:
Use your charm
Show that what you are asking is for thebenefit of the organisation and not your
own
Always portray good behavior which canbe exampled.
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TACTICS TO INFLUENCE
PEOPLE Rational persuasion tactics
Inspirational appeal tactics
Negotiation tactics
Ingratiation tactics
Personal appeal tactics
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TACTICS (CONTD)
Exchange tactics
Collaboration tactics
Legitimate tactics Pressure tactics
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RASIONAL PERSUASION
TACTICS The tactic where the leader uses logicwhich has clear proof when persuading
the subordinates to carry out certain tasks
This tactic only work when the leader is
honest and has high communication skills.
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INSPIRATIONAL APPEAL
TACTICS This tactic is where the leader influence
the followers by increasing morale and
emotion until they feel that they are
important personnel and capable of
contributing to the organisation
This tactic is effective if the leader has
high communicational skills and uses
metaphors together with style and body
movements
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NEGOTIATION TACTICS
This tactic is applied by asking the
subordinates to give their opinion, views,
methods and ways of doing something to
achieve the objectives.
The tactic will be more effective if the
leader has good listening skill and able to
persuade the subordinates.
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INGRATIATION TACTICS
Statements made by the leaders about the
subordinates through a third party whichmade the subordinates think that they areappreciated and are the most suitable tocarry out certain task.
This tactic is effective if the subordinatesperceive their leader as honest.
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PERSONAL APPEAL TACTICS
The leader uses his good connection and
influence to persuade his subordinates to
do certain task. This tactic is effective if the relationship
between the leader and followers are
close and the followers are obsessed withtheir leader.
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EXCHANGE TACTICS
This tactic refers to the actions of aleaders offering rewards to influence thesubordinates to do certain tasks for the
organisation. This tactic is effective if the subordinates
feel that reward is important to them and
that the leader can really provide therewards that they need.
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COLLABORATION TACTICS
The leader uses other people to
influence the subordinate to carry out
a tasks. This tactic is effective if the leader
many people who can influence
his/her subordinates.
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LEGITIMATE TACTICS
The leader uses his/her position,regulations and the organisationaltraditions to influence the subordinates tocarry out a tasks.
This tactic is effective if the superiorconsented to what is going to be done.
This tactic is effective if the leader hasformal authority.
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PRESSURE TACTICS
Threats and warnings from the leader
when giving orders to the subordinates to
carry out certain tasks. This tactic is effective if all other tactics
have been used but were ineffective and
the followers feel that they will severelypunished.
THE EFFECTS OF TACTICS ON
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THE EFFECTS OF TACTICS ON
SUBORDINATES PERFORMANCE
AND COMMITMENT
Tactics Performance &
CommitmentsRasional persuasion Moderate
Inspirational appeal High
Negotiation High
Patronising Moderate
Personal appeal Moderate
THE EFFECTS OF TACTICS ON
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THE EFFECTS OF TACTICS ON
SUBORDINATES PERFORMANCE
AND COMMITMENT (contd)
Tactics Performance & commitment
Exchange Moderate
Collaboration Low
Legitimate Low
Pressure Low