ANNUALREPORT2020

Inside

Our Response to 2020Member Needs

A Pivot to Virtual Events

Now and 2021

IPMA-HR

How to begin to summarize such aneventful year? Looking back on 2020 thefirst word that comes to mind isresilience. For IPMA-HR it has been ayear of change and its ability to respondto it.

It’s also been a year of firsts, and Caraand I are so excited to bring you our firstIPMA-HR Annual Report. It highlights ouraccomplishments for the year as well asintroduces the framework for ourstrategic plan and direction goingforward. Finally, while challenged thisyear financially, we’ve included theStatement of Financial Position. We arecommitted to transparency, and arenewed direction of aligning ourstrategic direction with our budget plan.

Due to the COVID-19 pandemic, theassociation quickly pivoted its programsto meet the needs of our members.While our income fell by a significantamount, driving the association to cutexpenses to make up for the shortfall,the IPMA-HR team recognized theincreased workplace demands of thepublic sector HR professional. Inresponse, we opened the COVID-19resources and a series of virtualroundtables to all during the initial peakof the outbreak.

From there, the team continued toinnovate, including the development ofthe IPMA-HR Certification for Executives(IPMA-CE) in collaboration with amember-led workgroup. The newcertification will launch as a fully onlinecertification in early 2021.

IPMA-HR also transitioned itsprofessional development courses to anonline format and has begun work onupdating and revising its current courses.

Finally, we hosted an amazing onlinevirtual conference, where over 880 ofyou joined us for 2 half-days ofmeaningful presentations and paneldiscussions. Public sector HR has beenon the front lines this year and IPMA-HRhas been committted to support itsmembers and the public sector HRcommunity.

We want to extend our deepest thanksto our volunteers, who contribute theirtime and effort to help develop the toolsand products that make IPMA-HR thebest resource for public sector humanresources professionals. We look forwardto 2021 and a new membership needsassessment and an updated new strategyfor IPMA-HR. In the meantime, we wishyou the very best and a Happy NewYear!

Thank you!

A MESSAGE FROM THEPRESIDENT & EXECUTIVE DIRECTOR

CARA WOODSON WELCHIPMA-HR, Executive Director

CHERYL CEPELAKIPMA-HR, President

OUR MISSION

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 1

To provide human resource leadership and

advocacy, professional development, information

and services to enhance organizational and

individual performance in the public sector.

EXECUTIVE COUNCIL

TAMARA DIXON, IPMA-SCP

Human Resources Director/Chief Diversity OfficerCity of Northglenn, CO

CHERYL CEPELAK, IPMA-SCP

Director, DPH/DSS(Public Health/Social Services)

Joint Operations TeamState of Connecticut

PAMELA DOLLARD, IPMA-SCP

Director of Human ResourcesDivision of Extension

University of Wisconsin

CHRISTINE MAJOR, IPMA-SCP

KAREN BASS, IPMA-SCP

Health Insurance ManagerMontgomery County Government, MD

CHERYL BROWN, IPMA-SCP

RONNIE CHARLES, IPMA-SCP

Managing DirectorHR & Compensation

Arthur J. Gallagher & Co.

MOMOH CONTEH, IPMA-SCP

Director, Human Resource ServicesDepartment of Natural Resources, MD

BRUCE GARDNER, IPMA-SCP

Assistant Town ManagerTown of Queen Creek, AZ

HOLLY M. HOBBS, IPMA-ACP

Advanced Human Resource ProfessionalCanada

CHERYL LEWIS-SMITH, IPMA-SCP

Human Resources DirectorCity of La Vergne, TN

GAIL STROPE, IPMA-SCP

Director of Human ResourcesCity of Jefferson City, MO

MARK VAN BRUGGEN, IPMA-SCP

Supervising HR ConsultantNew Jersey Civil Service Commission

Pres ident

Pres ident-E lect

Past Pres ident

Local76%

State9%

Special District5%

Other4%

IPMA-HR represents more than 6,500 individuals and nearly 1,000 agencies in local, state, andfederal levels of government worldwide. Our 45 local chapters have long played an importantrole in the growth and development of personnel administration. In 2020, IPMA-HR welcomed 3new local chapters.

This year, the association launched a new member dashboard allowing members to navigatetheir profiles online, pay dues, apply for certification, and update their personal information. Inaddition, due to COVID-19, all memberships have been converted to online membership and theHR News Magazine is only offered online.

OUR MEMBERS

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Although IPMA-HR serves human resourceprofessionals in all levels of government,about three-quarters of members are fromLocal, County, or Municipal Government.We also serve State Government (9%),Federal Government (3%), Special Districts(5%), Educational Institutions (4%), as wellas International Organizations and HRProfessionals independently employed.

IPMA-HR serves HR professionals at everycareer level, from operational-level HRAnalysts, through management-level HRManagers, and up to senior-level HRDirectors.

45Chapters

935Agencies

6,801Members

Local76%

Membership by Jurisdiction

Federal3%State

9%

Other4% Dist.

5%

SpecialInst.4%

Ed.

In 2020, IPMA-HR pivoted to host its firstvirtual Annual Conference attracting morethan 880 attendees and setting a record asthe largest event for the organization in overa decade.

HR 2020: Building A New Vision Together,held October 21-22, delivered inspiringkeynotes, hot-topic panel discussions, andnetworking opportunities to public sectorHR professionals from across the country.

Between inspiring keynotes, attendeeslearned how to help their organizationsaddress challenges created by the COVID-19 crisis, how to identify and avoidcompassion fatigue as HR professionals, andhow they can play a crucial part in creatingdiversity and equality in their workplace.These key discussions will help attendeesnavigate the challenges of HR in theirorganizations over the coming year.

880+Attendees

VIRTUAL EVENTS

Annual Conference

“This was a new direction for IPMA-HRand we did not know what to expect fromour first large-scale virtual event. Ourprogram committee, staff team, sponsorsand attendees took the leap with us andwe had a high energy, educational andtimely conference, successful due to eachone of them and their engagement inplanning and participating."

– Cheryl Cepelak, IPMA-HR President

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 3

"This is the first HRpresentation in my 31 years

that brought me to tears"- Conference Attendee on

Compassion Fatigue & the HRProfession Session

Topics Featured

Addressing Diversity & Inclusion PanelIPMA-HR Region RoundupsCOVID-19 Experience Panel

Compassion FatigueCombating Micro Inequities

IPMA-HR hosted a 6-part VirtualRoundtable Series during March-June 2020,as a swift response to the developing needsof the public sector HR professional duringthe start of the COVID-19 pandemic.

Although webinars and roundtables areIPMA-HR member benefits, we temporarilyopened registration to the public as a way tocarry out our mission to support the publicsector HR profession. The roundtable series,"Coronavirus in the Workplace" gatheredpublic sector HR leaders, managers, andexperts to discuss important topics andshare newly develop resources. It alsoallowed the audience to ask questions oftheir own and develop into a largerconversation.

VIRTUAL EVENTS

COVID-19 Roundtable Series

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 4

3,112Enrolled

The long-standing IPMA-HR certification program has certified thousands of individualsnationally and internationally.

In 2020, IPMA-HR certified 390 individuals and recertified 222 individuals. In addition, wecertified nearly 260 individuals in China. During the current pandemic, engagement with theIPMA-HR certification programs remain strong. We also launched a brand-new certificationprogram this year called the IPMA-HR Certified Executive Leader (IPMA-CE).

We now offer all certification onboarding, renewal, and study guide materials online.

+260International

+222Recertified

+390Certified

IPMA-HR's newest certification is designedfor the public sector HR leader operating atthe senior executive level and supervisingprofessional level supervisors. To becomecertified, HR leaders participate in the HRExecutive Leadership Program, a three half-day course with lectures and activities ondeepening the leadership vision, navigatingthe political terrain, developing executiveperspective, and transforming strategy toaction.

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 5

Launched: IPMA-CE Certification

2020 Certifications

CERTIFICATIONS

IPMA-HR developed a series of Resource Pages to connect IPMA-HR members to usefulinformation and resources to address the developing workplace concerns of 2020.

Resource Pages

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HR RESOURCES

Engage: Online Community

Jan

Feb

Mar Ap

r

3,000

2,000

1,000

0

Since its inception in 2017, the member's online community has had over 32,000 logins. Engagehas 3,700 unique discussion posts, over 600 documents shared, and 10,000 documentdownloads. In 2020, Engage saw a 67% increase in logins compared to 2019. Specifically, March2020 saw a nearly 300% increase in total logins, serving as a valuable resource for IPMA-HRmembers to connect and collaborate during the pandemic.

Logins During Initial COVID-19 Outbreak

67%Increase in

Engage logins

COVID-19Resource Page

RacialEquity

Resource Page

FinancialWellness

Resource Page

In March, IPMA-HR developed theCoronavirus resource page as an

effort to support the public sectorHR community through the

COVID-19 pandemic. The pagegathered the latest guidelines,

articles, and sample policies. It wasone of our most visited pages in

2020.

As a response to the horrific killingof George Floyd and the focus on

the national Black Lives Mattermovement, we created the RacialEquity resource page to support,

guide, and advocate for racialequity in the public sector human

resources profession.

In collaboration with the Center forState and Local Government

Excellence (SLGE), the NationalAssociation of State Treasurers'Foundation (NASTF), funded byWells Fargo, a total of $1.4M ingrants were awarded to 24 localand state jurisdictions to supporttheir financial wellness programs.The resource page was created to

support the initiative.

https://www.ipma-hr.org/coronavirushttps://www.ipma-hr.org/coronavirushttps://www.ipma-hr.org/coronavirushttps://www.ipma-hr.org/equity-and-diversity-resource-pagehttps://www.ipma-hr.org/equity-and-diversity-resource-pagehttps://www.ipma-hr.org/employee-financial-wellnesshttps://www.ipma-hr.org/employee-financial-wellness

In 2020, the Assessments and LearningDepartment supported public sectoragencies with electronic and remote testingcapabilities that enabled them tosuccessfully assess candidate qualificationsduring the pandemic.

IPMA-HR also began a review of itsassessment products and services in thesummer of 2020. The review included

Assessments

41%Increase in Study

Guide orders

retiring low-volume products, continuouslyupdating current products, and developingnew products. The new tests indevelopment are entry-level police officerexams, entry-level correctional officerexams, and maintenance worker exams.

This past year the department also released2 new study guides and is now offering allstudy guides online.

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 7

166%Increase in online

test licenses

397%Increase in live

remote proctoringsessions

Professional Development

This year IPMA-HR offered courses onethics, workforce planning, HRcompetencies, and more all online. Beforethe pandemic, we provided three in-persontrainings and held a successful HRManager's meeting. Throughout this year,we have offered 20+ webinars on suchtopics as working in isolation, COVID-19response, and navigating difficultconversations. We also held a verysuccessful virtual Chapter LeadershipConference.

650+IPMA-HR course

attendees

ASSESSMENTS & LEARNING

IPMA-HR GRADUATE FELLOWSHIP

Altha S. WeaverSenior Manager, Project Administration for

the Maryland Authority

WILLIAM F. DANIELSON CONFERENCE

SCHOLARSHIP AWARD

Renee KobzaHR Generalist at North Collier Fire Control

& Rescue District in Naples, FL

AGENCY AWARD OF EXCELLENCE

Newport News, VACity of Rancho Cucamonga, CA

GIVING BACK

2020 Award Recognition

PRESIDENTIAL AWARD

Cheryl CepelakDirector, DPH/DSS (Public Health/Social

Services) Joint Operations TeamState of Connecticut

IPMA-HR COLLEGE SCHOLARSHIP

Glenn Dobron, Susquehanna UniversityBrooke Meismer, UT at Arlington

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 8

Community Donations

WARNER W. STOCKBERGER

ACHIEVEMENT AWARD

Neil ReichenbergFormer Executive Director of IPMA-HR

$2,500+IPMA-HR helped families and children have access to food this year by running a

Fundraiser for the World Central Kitchen during the Virtual Annual Conference andraising over $2,100. During the 2020 Holiday Season, IPMA-HR donated to The Fund

for Alexandria's Child and So Others Might Eat, organizations feeding children andfamilies in the Washington D.C. Metropolitan Area.

ASSETS

CashAccounts ReceivablePrepaid Expenses & OtherInvestmentsProperty & EquipmentTotal Assets

$925,940$687,531$108,255

$2,600,234$548,635

$4,870,595

LIABILITY & NET ASSETS

Accounts Payable & Accrued ExpensesTest Credit RefundsDeferred RevenueRefundable Advance from GrantTotal LiabilitiesTotal Net AssetsTotal Liabilities & Net Assets

$29,704$40,656

$916,440$804,000

$1,790,800$3,079,795$4,870,595

TOTAL REVENUE

$2,114,766

TOTAL EXPENSES

$1,908,733

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 9

2020 FINANCIALS

REVENUE OVER EXPENSES

$206,033

IPMA-HR Statement of Financial Position as of September 30, 2020

Statement of Activities as of September 30, 2020

MARKIA RAUCH MAXWELLMailroom Manager

JACQUELINE SNYDERProfessional Development

Manager

LYNETTE MARTINAdministrative Assistant

ROBERT SVIHLADirector

Technology Operations

MARIA VILLARREALAssociate Director

Research & External Affairs

YARI RANDALLAssociate Director

Assessments & Learning

DEBBIE TANKERSELY-SNOOKAssociate DirectorMember Programs

CARA WOODSON WELCHExecutive Director

Leadership Transition

I P M A - H R • A N N U A L R E P O R T 2 0 2 0 1 0

IPMA-HR ORGANIZATION

Under the direction of the new Executive Director, the association developed an organizationalstructure with four departments overseeing the newly developing strategy. The changessupport the association's mission to enhance the public sector human resource performance byunifying operational processes and strategically serving the needs of our members.

Organizational Chart

After 24 years at the helm of IPMA-HR, Neil Reichenberg, ExecutiveDirector announced his retirement effective June 1, 2020. The IPMA-HR Executive Council completed a search for his replacement andnamed Cara Woodson Welch, Esq., as the new Executive Director,effective April 27, 2020.

Welch joined IPMA-HR with nearly 30 years of experience inassociation management and leadership, is a member of the DC Bar

and most recently, held the roles of General Counsel and Vice President, External Affairs andPractice Leadership for WorldatWork, a total rewards HR membership association.

Through the challenges of 2020, IPMA-HR embarked on a journey to update andrevise our strategic plan. The initial focus began with building organizationalcapacity by introducing a reorganization of the staff in October. It continued byreviewing governance documents, including the IPMA-HR bylaws andgovernance policies. That work will continue into 2021.

In the new year, IPMA-HR will drive the new and evolving strategy byprioritizing key upcoming projects and conducting an in-depth membershipneeds assessment, including focus groups with stakeholder entities.

With the guidance of the Executive Council, IPMA-HR has categorized keyprojects and priorities for the 2021 strategy into three focus areas:

Building Knowledge and SkillsIPMA-HR will focus on building the knowledge and skills of our coreconstituency. By operationalizing the HR20/20 Report, we will provide the publicsector HR professional at all levels of their HR career tools and resources thatare what they need and when they need it.

Diversifying the Public Sector HR WorkforceThe new strategy will concentrate on developing training and resources ondiversity and inclusion for the public sector HR professional, including a focuson tools for advancing racial equity.

Being the Strong Voice of Public Sector HRFinally, IPMA-HR will devote its efforts into strengthening the voice of publicsector HR by updating the IPMA-HR brand and increasing the visibility of theassociation and its members.

The work carried out under the focus areas of the 2021 strategy is underpinnedwith a foundation of building organizational capacity at IPMA-HR.

We look forward to continue supporting today’s (and tomorrow’s) public sectorhuman resource professionals!

A VISIONFOR THE FUTURE

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Volunteer Recognition

We want to recognize the time, effort, and expertise contributed by our volunteers to developthe programs and resources offered by IPMA-HR. Without your support, we would have notbeen able to support over 6,000 members through this difficult year with a virtual conference,countless resources, and strategic efforts. A big thank you to our committee members namedbelow and all of our volunteers for your dedication!

Jeanette GreenJohn GrubbsCurry Hale

T. Dwight HannaCoy Hillstead

Pamela HintonRobert Hollander

Emma HouseDaniel HunterSuzette JelinekNancy Jennings

Alan JonesSusan KaderaAshley Kite

Charlene LeslieCheryl Lewis-Smith

Mike LipskiNoelia Marcano

Trinija MartinHeather Martino

Eltaray McCulloughMonica McNeal-Kopin

Raelynn NapperChaunda NashJulie Oldbury

Patrick PendletonAlan Pennington

Shane PepeFelicia Prince-Heath

Rachel RivenbarkPam Ruseell

Jorge SanchezStephanie ScalesColleen ScanlonCarol Schwinne

Andrea ShindlebowerThomas Simmons

Angelia SmithTracy Smith

Richard StokesCarol Stone

Judy ThimakisTeri TraaenPeter Voss

Valorie WaldonJacqueline Wehmeyer

THANK YOU!

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AWARDS COMMITTEE

Karen Bass, Committee ChairCharles Bernardy

Michelle DandridgeLisa Cabrera

Michael DorseyShavonne Holman

Jason VinetteLauren Huff

Anthony KernBecky Kukowski

Carol Rubino

CONFERENCE COMMITTEE

Pamela Dollard, Committee ChairCheryl Cepelak, President

Chris Major, Past PresidentGail StropeLinda Tran

Sandra CheeksTamara Steele

Robert ToomeyTia Halstead

Philip Deitchman

NOMINATING COMMITTEE

Chris Major, Committee ChairMichael Coury

Jennifer FennemaJill Clements

Jeanette O'QuinCERTIFICATION

ADVISORY BOARD

Momoh Conte, Committee ChairMelissa Adams

Anita AsherErnest Azevedo

Kathy BakerAndrea Brice

Stephen DeepBrenda Ford

Isabel Godina-VergaraSteven Guillory

Holly HobbsLaShonda Kemp

Christy LuperKimberly Meismer

FELLOWSHIP COMMITTEE

Bruce Gardner, Committee ChairMarie Bowers

Elizabeth FrostRonettaDewitt-Hall

Yolanda HowzeJulia Joseph-Simon

Philip KellySharon KingAngie StoneJames Urban

Lorraine WesleyGOVERNMENT AFFAIRS

COMMITTEE

Gail Strope, Committee ChairMelissa AdamsJaneann Allison

Courtney Anderson-EwaldAnita AsherMelanie Ault

Reagan BellamyKristen Bierline

Casta BriceMary Burley

Nancy BurnsfieldCathy Carter

Katherine CatheyMaria Cole

Momoh ContehJacqueline Cummings

Stephen DeepAmnie Dingus

Don EssexNicole Fleck

Sylvia FranklinKarla Gould

Kathleen Grace

Charlotte O'BryonCarol Rubino

Nicholas SandersCarol SchwinneRichard Stokes

Teri TraaenPeter Voss

Lorraine WesleyLorna Zeller

Contact Us

1617 Duke StreetAlexandria, VA 22314Phone: (703) 549-7100 Fax: (703) 684-0948customerservice@ipma-hr.org

@ipmahr

@ipmahr

IPMA-HR

IPMA-HR

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