YOUR BUSINESS WILL NEVER BE THE SAME: HOT TECHNOLOGIES 2020

JIM SPELLOS

TUG CONNECTS

MARCH 2020

Hi, I’m Your New

Colleague

OK GOOGLE, TELL ME ABOUT MY DAY

TECHNOLOGY ISN’T GOOD OR BAD...

WELCOME TO THE ROARING TECH 20’S

OOPS…WRONG 20S*

READY FOR PRIME TIME

•Artificial Intelligence•Augmented Reality•Virtual Reality•Voice Driven…Everything

GETTING CLOSE… SOMEWHAT THERE

•3D Printing•Human Augmentation•5G•Blockchain•Quantum Computing.

*But aren’t the similarities amazing?

AS WE DISCUSS THESE TOOLS…

•Value to customer

•Value to work flow.

Always look outside of your industry to learn about new tech…then think how it could be integrated into what you do.

THE AI REVOLUTION

ARE YOU CURRENTLY USING AI?

LET’S UNDERSTAND THIS BETTER

Narrow AI – Technology programmed to do specific task

(e.g. Alexa, Siri, autonomous cars, speech & facial recognition

General AI – When a machine can learn any task without human intervention

RELAX ABOUT AI TAKING OVER…CAN A COMPUTER DO THIS?

POLL – DO YOU BELIEVE THAT YOUR POSITION CAN BE REPLACED

(ENTIRELY) BY AI WITHIN 10 YEARS

ADD AI EXAMPLE

WHAT IS YOUR 2020 AI VOICE STRATEGY?

VOICE SKILLS – THE NEXT BIG ENTERPRISE TOOL?

•>66 million americans own smart speaker•80% millennials rely on voice assistants•By this year…

•30% of web browsing will be by voice•50% of searches will be screenless.

WHY NOT BUILD IT YOURSELF?BLUEPRINTS OR TEMPLATES

ONE MINUTE PERSONAL DIVE:THINK OF 1 WAY DEVELOPING A VOICE INTERFACE CAN SUPPORT YOUR WORK

HAVE YOU “MET” AMY?

WE CAN’T HAVE THE AI CONVERSATION WITHOUT MENTIONING…

Mixed Reality –Your Next OS?

IT’S NOT JUST A LOGO…IT’S A WEBINAR?

ANYTHING ELSE?

WHERE THE FUTURE MAY (WILL) MEET… AR + WEARABLE + HUMAN AUGMENTATION

Mojo Vision AR Contact Lens Prototype

CREATING YOUR OWN AR

ZapparRoar

Blippar

ARE YOU (VR) EXPERIENCED?

VR’S BEST WORK APPLICATIONS• BP – Training in startup & emergency applications• KFC – New employee training• UPS – Driving simulation for new employees• Walmart – Using STRIVR to provide customer service training

BUT IT CAN’T BE EASY TO CREATE VR CONTENT, CAN IT?

What Else Lies Ahead?

5G – THIS DECADE’S GAME CHANGER

•Removes internet latency

•Autonomous vehicles

•Hyper-personalization

•More privacy invasion???But don’t expect it to be a game changer for a few years!

WHAT ELSE DO I NEED TO KNOW ABOUT?

•Wearables – Will change how your team and your customers use technology

•Quantum Computing – Major impact on organization’s AI and security

•Blockchain – Maintaining company travel financial transactions & contracts.

WHAT’S YOUR ONE NEW IDEA

YOUR OFFICE - 2030

THANK YOU!

James Spellos, CMPPresident, Meeting U.

jspellos@meeting-u.comwww.meeting-u.com

Join my tech community at www.patreon.com/jspellos

Your Business Will Never Be The Same: Hot Technologies 2020OK Google, Tell Me About My DayTechnology Isn’t Good or Bad...Welcome To the Roaring Tech 20’sOops…Wrong 20S*As We Discuss These Tools…The AI RevolutionAre You Currently Using AI?Let’s Understand This BetterRelax about AI taking over…�Can a Computer Do This?Poll – Do You Believe That Your Position Can Be Replaced (Entirely) by AI Within 10 YearsAdd AI exampleWhat Is Your 2020 AI Voice Strategy?Voice skills – the next big enterprise tool?Why Not Build it yourself?�Blueprints or templatesOne Minute Personal dive:�Think of 1 way developing a voice interface can support your workHave You “Met” Amy?Amy-Regina ConversationWe Can’t Have The AI Conversation Without Mentioning…Slide Number 20It’s Not Just a Logo…�It’s a webinar?Anything Else?Flying TaxisWhere the Future May (Will) Meet… �AR + Wearable + Human AugmentationCreating Your Own ARAre You (VR) Experienced?VR’s Best Work ApplicationsBut It Can’t Be Easy to Create VR Content, Can It?Slide Number 295G – This Decade’s Game ChangerWhat else do I need to know about?What’s Your One New IdeaYour Office - 2030Thank You!