CORE COMPETENCIES & SKILLS: C-Level Executive and Board Administration HR Generalist Office & Facilities Management Special VIP Event & Meeting Planning Association Operations & Management Fundraising & Community Relations Strategic Planning Policies & Procedures Development Domestic & International Travel Planning Budgets, Contracts & Vendor Management TECHNICAL SKILLS: Microsoft Office -Outlook, Word, Excel, PowerPoint, Visio Cornerstone Applicant Tracking & Performance Management System Adobe Photoshop Lotus Notes Workforce Time & Attendance System S2 NetBox Security System

WWEENNDDYY LL.. HHAARRDDWWIICCKK--WWIILLLLIIAAMMSS 1739 East 93rd Street • Chicago, IL 60617 • Cell: (817) 879-0565

Email: wendywill38@gmail.com

PROFILE Committed to establishing winning relationships with employees, management, community and business partners, I am a competent, detail-oriented and highly professional HR Business Partner and Office Manager with extensive, diverse experience in various industries. A dedicated team player, I am comfortable working with senior-level executives in a collaborative environment, always maintaining a high level of integrity when charged with handling confidential issues. As a supervisor and mentor, I am skilled at resolving problems expediently, and leading employees to ensure procedures are followed and deadlines are met with consistently high levels of productivity and efficiency.

PROFESSIONAL EXPERIENCE DUFF & PHELPS INVESTMENT MANAGEMENT COMPANY – Chicago, IL HR Coordinator & Office Manager - 08/13/2013 to Present • Recruits and manages the interviewing and hiring process with potential candidates

(i.e., permanent, temporary & consultants). • Develops processes for onboarding all new hires including conducting NH orientation,

managing paperwork and providing work space accommodations. • Coordinates all HR on-site activities for the firm including health & welfare benefit

enrollments & screenings, trainings, hiring and terminations. • Implemented and manages the Applicant Tracking and Performance Management

process (in Cornerstone) and timekeeping (in Workforce), ensuring training and completion of annual reviews and weekly timesheets for payroll processing.

• Manages facility-related requests including office moves, space planning, office renovations, maintenance of existing space, and arranges for purchases, installations and maintenance of all office equipment and furnishings.

• Supervises team of administrative assistants, receptionist and accounting clerk. Develops processes for office procedures and to support all administrative needs. Resolves problems as situations arise during daily office operations.

• Oversees the $1MM department budget; approves invoices and expense reports for all DPIM employees in accordance with spending policies.

• Provides exec admin support to the CEO when requested including coordinating Senior Leadership meetings, on-site board meetings & company-wide events.

NETWORK OF VERTAFORE USERS (NetVU) – Irving, TX Operations Mgr./Sr. Executive Asst. to CEO & Board of Directors – 3/24/2010-7/31/2013 • Provided executive admin and operations support to the senior management team

and board of directors (BOD), including coordinating strategic planning meetings & goals set by the BOD, preparing confidential reports, travel arrangements, calendaring, expense reports, and updating the Board’s private forum for social messaging on the Association’s website.

• As staff liaison to the BOD, managed all board meeting logistics (i.e., retreats & special events for the BOD, spouses and agency owners/VIPs) including agendas, minutes, presentations, entertainment, and all travel accommodations during NetVU’s annual national conference while maintaining budget parameters.

• As Operations Manager, managed all daily office operations, HR matters and special events for the Association. Assisted with driving strategic goals, implemented & managed process improvements & workflows, organization & succession plan charts, Employee Handbook, and provided leadership & coaching to the administrative staff.

Wendy Hardwick-Williams Resume – Page 2 EDUCATION, & TRAINING: Merritt College, Oakland, CA AA Degree-Paralegal Studies, 1993 Grief Recovery Institute, LA, CA-Certified Grief Counselor, 1999. AMA CEU SEMINARS: -Creating Friction Free Relationships: Tools for Working with Anyone, 12/2015 -Security Awareness Training, 09/2015 -Change Management Workshop, 08/2014 -Cornerstone Applicant Tracking System Training (Administrator), 5/2016 -Understanding & Learning a Multi-Generational Workforce, Learning Dynamics Seminar, 6/2015 -Developing Managerial Observation Skills, Learning Dynamics Seminar, 2/2015 -Cornerstone Performance Management Training (Administrator), 2/2014 COMMUNITY SERVICE: -CASA of Cook County, Lead Event Planner (Current) -CASA of Tarrant County & BBBS Volunteer, 5/2008 to 3/2011. -USTA Awards Committee Members, TX Chapter, 2013

LHOIST NORTH AMERICA—CORPORATE HQ – Ft. Worth, TX Facilities Supervisor & Executive Asst. to SVP-HR – 12/05/2007–4/01/2010 • Managed all facilities operations (over 60,000 sq. ft. of office space), including

coordinating office moves, space planning, office renovations, vendor contracts for purchasing supplies, equipment, etc., monitoring phone systems & programming, campus security system (5 buildings) and security officers’ scheduling.

• Managed 3 budgets, all over $100,000, secured vendor relationships and approved invoices ensuring less than 100% expenditure.

• Provided exec admin support to the SVP-HR and secondary support to the CEO. Duties included preparation of confidential reports, managing all meeting and special event logistics for the Senior Leadership Team, Board of Directors from Int’l Corporate HQ (Belgium) and the local HR team.

• Assisted HR Business Partners with recruiting, interviewing, revising policies and special projects.

INDEPENDENT CONTRACT POSITIONS (Las Vegas, NV) - 10/2005 to 9/2007 JBA Consulting Engineers – Legal Contract Administrator 5/07-9/07 Consolidated Resorts -Exec. Asst.-Specialty Marketing 10/06-5/07 Opportunity Village-ARC, Inc.-Office Mgr./Fundraising Coordinator 10/05-04/06 CAESARS ENTERTAINMENT, INC.-CORPORATE HQ (CEI) – Las Vegas, NV 07/25/2001 – 08/17/2005 Executive Asst. to SVP-Corporate Communications & Entertainment – 6/2003-8/2005 • Provided exec admin support to the SVP-Corporate Communications which included

daily interactions with the President/CEO, Board of Directors and other executive management.

• Management of day-to-day operations related to Corporate Communications including responding to media & public requests for PR information related to all CEI properties. Handled all VIP client and media requests for hotel and entertainment reservations.

• Developed and published the corporate employee newsletter, managed the PR library, electronic news clips, press kits and reprints of news articles related to CEI.

• Maintained the department’s budget, provided reports for quarterly review and handled all vendor orders and payments.

BALLY’S/PARIS LV HOTEL & CASINO (Owned by CEI) – Convention Services Office Manager, Convention Services – 7/2001-6/2003 • Management of day-to-day operations of Convention Services including planning

executive off-site meetings. • Provided exec admin support to CS Director including providing convention support to

high-revenue producing convention groups (revenue >$100k). • Supervised 10 administrative staff and maintained all departmental HR employee files

& salary matters (i.e., recruiting, hiring, terms and performance reviews). Developed a CS administrative handbook to ensure consistent training.

SHOWTIME NETWORKS, Los Angeles, CA-Asst. Office Mgr./Exec Asst. – 12/1997-11/2000 COLUMBIA PICTURES, Culver City, CA-Legal Admin. Assistant-5/1996-12/1997 AIRTOUCH CELLULAR, Irvine & Walnut Creek, CA-HR Training & Benefits Assistant- 6/1989-01/1996

EXCELLENT REFERENCES FURNISHED UPON REQUEST