Working Effectively in the Western World

Seiyou Shakai de Kouka Teki ni Shigoto o Suru

西洋社会で効果的に仕事をする

Margaret PageCertified Etiquette & Protocol Expert

3 Myths About North America

Work as 2nd Priority Everyone is Wealthy Vacations

Comparing 7 Cultural Values

Power Distance

Uncertainty Avoidance

Cooperative vs. Competitive

Being - Doing

Individualism - Collectivism

Time Orientation

Context

High Context Low Context

Body Language

Facial Expressions: 7 Universals

Facial Expressions: Anger

Facial Expressions: Surprise

Facial Expressions: Disgust

Facial Expressions: Fear

Facial Expressions: Happiness

Facial Expressions: Sadness

Facial Expressions: Contempt

Proxemics

Intimate: 50 cm

Close Personal: 50 cm – 60 cm

Far Personal: 60 cm – 120 cm

Social: 120 cm – 350 cm

Public Zone: 350 cm

Eye Contact: Duration

Hand Shaking: Vertical

Hand Shaking: Dominator & Upturned

Hand Shaking: Deadfish

Hand Shaking: Politician

Name Tag

Head Nodding

4 Suggestions For Your Next Trip to North America

Tipping

Speaking English

Dining Protocols

Personal Space

Working Effectively in the Western World

1. Myths are not always true2. Consider the difference in cultural

values 3. Be respective of body language and

gestures4. Act on suggestions for your next trip

to North America

Thank You!Arigatogozaimashita!

ありがとうございました

Margaret PageCertified Etiquette & Protocol Expert

References

• Cultural Intelligence Centre• Geert Hofstede