WORKING EFFECTIVELY IN DIVERSE TEAMS

Özge ÖzdemirChristiane Klosterschulte

Özden Aylin Cakanlar

Cross-Cultural Skills

ability to interact and communicate with people from all over the world

Coming together is a beginning , Keeping together is a progress,

Working together is success.

Henry Ford

What is Diversity?

Diverse Team• People from different cultures • with different background • different countries working all together• to achieve same goal.

How to succeed to work effectively in diverse teams?

1. Members should know the other’s culture, background, differences and similarities.

How to succeed to work effectively in diverse teams?

2. Members should help to create atmosphere for face to face communication by overcoming diffuculties such as language barriers

World languages

5 strategies

1. Speak slowly and clearly

Focus and slow down your speech can cause misunderstanding and can decrease

effectiveness in the group.

5 Strategies

2. Be patient

•Cross-cultural communication takes more time

•You cannot communicate with the same speed with someone from another culture

(Kate Berardo)

5 Strategies

3. Be careful of jargon and avoid idioms

Because of different cultures, jargon and idioms can cause misunderstandings.

You can not know what your words mean to others.

5 Strategies

4. Ask for clarification

Use your words properly and ask questions

5 Strategies

All of your team members should understand the goal clearly

5. Define the basics of your goal

Diversity and diverse teams are like a cake - C. William Pollard

Resources

-World Languageshttp://www.conceptdraw.com/samples/business-charts-bar-histogram-Strategies by Kate Berardohttp://www.culturosity.com/pdfs/10%20Strategies%20for%20Overcoming%20Language%20Barriers.pdf- Diversity is very Deutschehttp://www.youtube.com/watch?v=s6xEd2dYhOo-General Topichttp://www.imls.gov/about/21st_century_skills_list.aspx

• Presentation prepared by -